We looked forward to a relaxing trip with great food and being docked in the center of towns. Unfortunately most of the docking locations required a bus ride or very long walk to town. There was only 1 therapist in a 1 room "spa". She was rude and didn't listen to our concerns. Some of the food was outstanding including the lobsters flown in from Maine but other dishes were only average. ...

Had enjoyed the Crystal Mozart last fall and wanted to try the newest river boat. Again, the boat is lovely and Crystal staff, particularly in the restaurants and bar, are enthusiastic and professional. The problem comes with the front desk - inability to get accurate info on tours and destinations is frustrating. Group tours suddenly change - now it is a "trek" not a "hike", and today we have ...

Chose the original cruise 15 months in advance splendors of the rhine... trip of a lifetime. Total cost $20,000 by the end of it 3 days prior notified we would be in the Netherlands 7 days and Germany 3..how rude of corporate..we only cruised 5 hours of daylight and saw the country side of germany..I know the river was low.we should have been offered a refund. A rebooking for next year...or a ...