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Crystal River Cruise Reviews
Cruiser Rating
4.3
Very Good
83 reviews
Most helpful review
BE CAREFUL WHICH CABIN YOU CHOOSE!
"Choose Crystal due to their reputation for being top notch. We have cruised on Crystal before. Last time I took 60 couples with me on a sales payoff trip and it went well. I found the service excellent, the staff..."Read More
gviperz06 avatar

gviperz06

10+ Cruises

Age 70s

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1-10 of 9 Crystal River Cruise Reviews


Inconsistent Food and Service. Poor Spa

Review for Crystal Debussy to Europe - River Cruise

horseman1 avatar

horseman1

10+ Cruises

Age 70s

We looked forward to a relaxing trip with great food and being docked in the center of towns. Unfortunately most of the docking locations required a bus ride or very long walk to town. There was only 1 therapist in a 1 room "spa". She was rude and didn't listen to our concerns. Some of the food was outstanding including the lobsters flown in from Maine but other dishes were only average. ...
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Sail Date: October 2019

Departure Port: Jost Van Dyke

Cabin Type: Suite

3 Helpful Votes


Not a cruise for anyone independent or energetic...

Review for Crystal Bach to Europe - River Cruise

RRSNG avatar

RRSNG

10+ Cruises

Age 60s

Had enjoyed the Crystal Mozart last fall and wanted to try the newest river boat. Again, the boat is lovely and Crystal staff, particularly in the restaurants and bar, are enthusiastic and professional. The problem comes with the front desk - inability to get accurate info on tours and destinations is frustrating. Group tours suddenly change - now it is a "trek" not a "hike", and today we have ...
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Sail Date: August 2017

Departure Port: Lisbon

27 Helpful Votes


Amsterdam to Basel changed to Amsterdam to Koblenz 3 days before departing

Review for Crystal Debussy to Europe - River Cruise

Dyannharp avatar

Dyannharp

First Time Cruiser

Age 60s

Chose the original cruise 15 months in advance splendors of the rhine... trip of a lifetime. Total cost $20,000 by the end of it 3 days prior notified we would be in the Netherlands 7 days and Germany 3..how rude of corporate..we only cruised 5 hours of daylight and saw the country side of germany..I know the river was low.we should have been offered a refund. A rebooking for next year...or a ...
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Sail Date: August 2018

Departure Port: Jost Van Dyke

Cabin Type: Suite

11 Helpful Votes


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