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Sail Date: January 2019
This was our second sailing on the Magic and the service level continues to be excellent. We were in 2620 which was a bit noisier on port days due to being over one of the entrances to port, although it was not intolerable, I would ... Read More
This was our second sailing on the Magic and the service level continues to be excellent. We were in 2620 which was a bit noisier on port days due to being over one of the entrances to port, although it was not intolerable, I would probably pick a different cabin on 2 next time. We loved the Rapunzel's Royal Table update which was new since our last sailing (although we also loved Carioca's). The Adult Entertainment leader, Matt, was hilarious and made us want to return every evening! Our dining team of Anthony and Stilyan was phenomenal and made us feel special every evening (as well as delivering excellent food!) One change that I didn't love in dining was that they included only 3 of the featured breads every evening (we had 4 people at the table). The servers got us an additional one when asked, but it seems odd that the bundles the kitchen made up would have 4 dinner rolls and 3 special breads. In previous sailings it was all specialty bread and no rolls, which we preferred. We can have dinner rolls anywhere. Again, the servers made it right, but they should not have had to go to the extra effort every night. Our boys, 12 and 14, enjoyed their time in Edge and Vibe and met several friends that they hung out with when not with us. We visited Key West and Castaway Cay. Key West was very accessible, lots of fun things to do in walking distance (we did not book excursions, but explored on our own), and Castaway Cay was beautiful although weather prevented us from doing our booked excursion of parasailing (this can't be done if winds are too high, which seems to be fairly common to be cancelled at this location due to wind, just to manage expectations. If it is cancelled, Disney does not charge you for it at their island...just be aware its probably 50/50 on being able to do it, at least in January when we usually go). Our only issue on the trip this time was that they assigned our kids' photos to the wrong key to the world cards which caused an issue on embarkation (and would have also caused issues on the ship) which ended up causing us a delay getting on the ship. the check-in team really should ask which kid is which instead of assigning them without asking. Read Less
Sail Date: December 2018
The time of year fits our school calendar better than spring break with our oldest in college now his spring break falls on a different time than the high school calendar. So to escape the cold and have traditional family vacation this was ... Read More
The time of year fits our school calendar better than spring break with our oldest in college now his spring break falls on a different time than the high school calendar. So to escape the cold and have traditional family vacation this was great timing. We have enjoyed WDW as a family for years and this Disney Cruise was our first cruise as a family. Two big thumbs up on how excellent this experience was after completing a 7 day Eastern Caribbean New Years eve cruise. My early concerns of long lines or masses of people and maybe getting tired of the same old cruise food faded early at embarkation and was all but gone by the end of our amazing trip. I can say with only one exception, the longest line I waited in was 15 min for the water slide. Upon leaving the ship going through US customs to get off the ship took about 40min but this area is not controlled by DCL so I can't really fault them for this unavoidable delay in our day. The food and table service was over the top excellent. Our Server Avatar was wonderful. His attention to detail , knowledge of food, what to expect, remember our preferences, friendly, even had his own unexpected brain teaser games he surprised with a few nights. He really made our trip extra special and added Disney magic. The food was brought to our table hot and exactly as we ordered. The food was flavorful and looked so yummy you couldn't wait to dig in to give it a try. The Assistant Server at our table was Guillaume his knowledge of the wine list and proper paring could be trusted and was always spot on. He was also very friendly and happy to share with us wonderful stories. Our experience in the dining was one we hoped could go on for a little bit longer and overall the week long cruise seemed to end all too soon. The entertainment by the DCL performers was spot on top notch. Truly like a broadway experience. The Wishes show was full of emotion and excitement. All the shows were fresh and not tired reused versions of park shows. The spa was relaxing and rejuvenating. The cabin was perfect for our family of 5 offering bunk beds and murphy bed with surprise bits of Disney sprinkled into the decor. The 3 children in our family age between16-20 we all give DCL a big thumbs up and for sure to cruise with them again. Read Less
1 Helpful Vote
Sail Date: December 2018
My mother and father recently retired and both wanted to try a short cruise. I also have a 3 year old daughter who lives Minnie Mouse. I thought a Disney Cruise would be the perfect fit for all of us. I've been to Disney world in the past ... Read More
My mother and father recently retired and both wanted to try a short cruise. I also have a 3 year old daughter who lives Minnie Mouse. I thought a Disney Cruise would be the perfect fit for all of us. I've been to Disney world in the past and thought it was wonderful and had heard amazing things about the cruise so I decided to book it for Christmas. Turns out this was the biggest mistake I've ever made. The staff that deals with boarding and disembarking the ship are rude and very unhelpful. The cruise itself was extremely overcrowded. You are shoulder to shoulder with people whenever traveling outside of your stateroom. There are no random character meetings as I was led to believe. For any character you want to see you have to stand in a line for upwards of 30 minutes, which is no fun for a 3 year old. I bought the picture package but then was told that I had to hunt down the photographers and that there was no guarantee they would be there at any of the character meetings, or dinners, or shows and that I should also be prepared to take my own pictures just in case. Needless to say after checking my portfolio on day 2 and having zero pictures in it I cancelled the package. The dining rooms are extremely boring for kids. There is no entertainment and the service is so slow every night that the 5:45 seating doesn't finish until 8:00 which leaves you rushing right to the shows. The shows are the only good thing, but get there early because the theater fills up and lines start forming well in advance. The food is also cold and disgusting. The kids club does have many activities, however the kids can only do them if parents leave them there. I was hoping to do that and have no some adult time, however the one time I left my daughter she came out with a huge bruise on her foot which they did not say anything about and couldn't answer to when I asked. The second time I attempted to drop her off I saw little children taking thick plastic buckets and pulling them all the way down over their faces which is clearly a suffocating hazzard. The staff there was just standing around talking to each other and ignoring what the kids were doing. Only when I yelled out to them that it was a danger did they tell the kids to take them off their heads. Needless to say I did not leave my daughter in their care. Read Less
Sail Date: December 2018
This is a quick summary of our great Disney cruise. Getting to the ship in Galveston was easier than I remember from previous cruises. Could be that the smaller Disney Wonder was the only ship there. I dropped my group off at the dock ... Read More
This is a quick summary of our great Disney cruise. Getting to the ship in Galveston was easier than I remember from previous cruises. Could be that the smaller Disney Wonder was the only ship there. I dropped my group off at the dock and zipped over to EZ Cruise parking, caught their shuttle and was able to caught up with my bunch as they were going through security. Had one problem in that the porter did not pick up my roll-on bag and no one caught it till he left. Probably could have given it to another porter, but didn’t. My wife was very generous to “allow” me drag the bag to the ship. There was an opportunity to take your own pictures with painted Disney characters in the typical cruise background and we did take numerous shots. Overall it was a fantastic cruise with and for young kids. Lots of activities and playrooms for kids so parents can do their own thing for short periods of time. Kids need to be at least 2 yr old to be left in an activity room. Younger than that, a person has to pay a $9/hr babysitting charge or limit somewhat what you do. Not sure why someone would want to go on a Disney Cruise with a under 2 yr old child since it is so geared toward kids and an under 2 year old just does not experience the fun of a Disney cruise. Not sure what the upper age limit for kids would be but think it would not be very exciting for a 16-17 year old teenager, although there were teenage activities and area on board, and shore excursions to enjoy. It is just that I did not see any teenagers taking pictures with Mickey or Donald or Goofy or any of the Princesses, but did see a lot of parents doing so, along with Grandma and I. There are adult areas on the ship to escape to while the kids are involved in activities, but I can not attest to the adult area other than I walked through or peaked in them, since as Grandpa, I had to do a lot of help shuffling kids to pictures and dancing with all the Disney characters, Princesses, hair makeup, splashing in the kid pool etc. I can say for a 3 to 10yr old, it was overwhelmingly exciting and our 15 month Grandson was constantly hyper, and surprised seeing a giant duck, mouse and dog. Without kids, I would opt for a cheaper adult cruise cause a person is paying for all those kid activities that Disney makes available, and there are a lot of them. I was overwhelmed at all the kid cool play and activity areas. Wish I was still a kid. Off ship tours in Cancun and Grand Cayman are the same as I had on several other cruise ships so there was nothing special that I was aware of. For this cruise we had to pull Grandparent duties and pick tours our Grandkids would enjoy while the parents did more adventurous tours. Dining room dining on the ship was fun and interesting. Disney has it set up that you rotate between the three different themed dining rooms. The rotation was enjoyable and made for interesting dining and you got to experience the different dining rooms. The food and service as you would expect, was great. You have to be sneaky to get the Mickey ice cream bar since only kids get it. I made sure I sat next to my 15month old Grandson who I insisted wanted one each night. Only made the formal dining room for breakfast one time since the kids had activities. It was nice and relaxing. The buffet line for breakfast and lunch had an excellent variety of items and my favorite, butter pecan ice cream, which I tried to eat the ships supply. This was the first cruise I have been on that Soda water (Cokes+ others) was free and I tried to drink my money’s worth! During the 6 day cruise, there were two outstanding night performances and the Mary Poppins 2 movie. The kids just went crazy during FROZEN and Disney Dreams and really enjoyed Mary Poppins 2. These are shows you do not want to miss. The only complaint I voiced to the ship crew was that one individual consistently would wait till 5 minutes before they opened the doors to the Disney theater and cut in ahead of everyone. There were always good seats available but I just did not accept that as good behavior after many of us waited in line for 30 minutes. I can offer these tips. If you take a enjoyable Disney cruise, be sure to download the Disney app before you get to the ship. I do not think you can download it once on the ship. It enables you to Text to other member of your party on the ship although you can use the ship wireless phones to call each other. We used both methods to stay in touch. Bring several empty water bottles so you can refill them on the ship. Bottled water on the ship is expensive and you want water when you go ashore. We brought 2 empty bottles each. Need suntan lotion for laying around the pool and on shore. Band-Aids, I can’t go anywhere without needing them. Disney has one theme night where everyone dresses like a Pirate or something. It was listed among the travel info, but we did not see it. Bring one of those big tote bags to carry cloths, shoes, towels if you plan to tour off ship. All in all, the Disney cruise was outstanding. The service was unbelievably great, food excellent and all kid activities had excellent supervision with lots of demonstrations to amaze them. It is something a kid would remember for a long time. I was told Grandpa would get to relax by the pool most of the time with small kid duties, and, like a fool I believed them. I was exhausted at the end. Would I do it again? Our group is already planning for a Disney Christmas cruise in 2 year. Read Less
Sail Date: December 2018
We worried about having a 5 year old and 1 year old in the same room with us, but the overall experience was designed for families like ours! Also, I loved that we walked straight on at the time we were designated. Fastest embarkation I've ... Read More
We worried about having a 5 year old and 1 year old in the same room with us, but the overall experience was designed for families like ours! Also, I loved that we walked straight on at the time we were designated. Fastest embarkation I've ever experienced. Cabin: There was a curtain to separate the room for naps and at night. The stateroom had a porthole and the kids beds were placed away from the door/toilets, which was a great when they went to bed, because we could look at the next days activities and use the bathroom etc. The crib was in the room upon arrival, along with a "diaper genie" to keep the smelly stuff under wraps. It seriously was the little things. The stateroom host was a very helpful and happy gentleman. Nursery: We booked the Nursery for the 1 year old every night during dinner and the show. It was amazing. The staff take your diaper bag, will feed the kids traditional snacks or meals, whatever you allow at the time the child is dropped off. They will also feed them your own snacks. If the child is going to be staying in the Nursery past bedtime, the staff will attempt to put them to bed with whatever is needed. They also message you in the nap if the baby is a "little upset" or "upset." Cannot thank them enough. They were amazing. Kids Club (Oceaneers Lab/Club): Our 5 year old loved the kids club and would go there at any spare moment we let him. The staff were very attentive and played with the kids. One time I came to collect him, one counselor was playing "Connect 4" just with him. I'm not sure he gets that type of attention at school, let alone a busy kids club on a cruise. They had various crafts and activities throughout the cruise, as well as shows and iPads or video games. You can't limit their screen time in the club, unless your child has the willpower and ability to self-regulate. :) Food: We went to Palo one night and were not embarrassed to order two mains and two souffles each! If nothing else, CHOCOLATE SOUFFLE! Seriously. Don't second guess. You will love it. The main dining rooms were awesome. We had done the Disney Wonder before and knew we liked the Animators Palate. But, we really enjoyed Rapunzel's! It's a new dining experience and it was awesome. They had a mini show and came to visit the table. Fantastic! Really enjoyed our wait staff. They were great. Entertainment: We are certified Disney-philes, so the shows were amazing. Apart from the timing (we did it late), they were very family friendly and had the kids (and adults) all the way through. Blown away by the talent of the cast, who played multiple roles throughout the cruise. We had the Tangled Show, the Cinderella show and the Finale Princess mash-up. We also did the magician one night, which was entertaining too. We did trivia a few of the days and that was good too. There was a "Toddler time" that I took the 1 year old to, it's kind of like a playgroup. Very informal, but introduced me to the Promenade lounge kids area. It was good. Ports: We missed Key West due to weather and only did Castaway Cay and Nassau. Enjoyed them both and didn't venture out much, except to walk to the Chocolate Factory at Grayclif. Worth the walk, didn't need to taxi or do an excursion there. Gym: Used the gym every day around 6.30am and it was awesome. Not too crowded and all the main stuff you need. All-in-all, we had a wonderful experience and would recommend it to any family considering a Disney cruise!! Read Less
Sail Date: December 2018
We booked this cruise solely based on the fact that they dress up their private island for Christmas as well as the cruise ship. We were so disappointed and the cruise for the most part was then no different than any other cruiseline. ... Read More
We booked this cruise solely based on the fact that they dress up their private island for Christmas as well as the cruise ship. We were so disappointed and the cruise for the most part was then no different than any other cruiseline. Disney doesn't even offer you a credit towards another cruise to make up for it. Then when we got back I heard this happens quite often which is very upsetting. The food in the buffet was just ok, they never changed it up at all. We loved the evening dining rooms and the wait staff was excellent. Animators Palate was really neat both times we were in there. Our daughter loved seeing the Disney characters, but if you weren't in line 15 mins from the time they came out you missed them. Our daughter is 2.5 yrs old so she was bored in the nursery but not old enough to join the other kids in the Oceaneers Club or Lab. Then it seemed like all of the open houses were scheduled early in the morning or during her nap. Our child is not an early riser so it was harder for us to make it to things. I do believe Disney is backwards with the whole swim diaper thing...the pool and aqua lab was closed several times due to "potty trained" kids dropping dueces all the time. At least swim diapers keep it from touching other people and I heard other parents were just not putting swim diapers on their kids so they can take them in the pool whether they were potty trained or not. Read Less
Sail Date: December 2018
We Have cruised on all of the popular cruise lines and are Diamond Club members on Royal Caribbean. As a college student, I worked for three summers on Passenger Liners. Having five (5) grandchildren and a fortieth wedding anniversary, ... Read More
We Have cruised on all of the popular cruise lines and are Diamond Club members on Royal Caribbean. As a college student, I worked for three summers on Passenger Liners. Having five (5) grandchildren and a fortieth wedding anniversary, we were treated to a Disney Cruise by my daughter and her husband. This was my son-in-law's first cruise. My son and his family were also invited. The cabin, a suite, was very impressive (see below for further details). The Concierge staff was excellent. They couldn't do enough. The Concierge lounge had a very good selection of light foods and drinks. The regular dining rooms were a big disappointment. For the price of this cruise, the dinners were average. The first night, we were unable to cut the steaks. We tried two different types. For some reason, the Lumiere Dining Room had somewhat better food. The service in the dining rooms was very good. The Fee Dining Restaurant, Palo, was superb. The food was delicious and the service was excellent ( they refused a separate gratuity). The Gym had excellent equipment and a very attentive staff. However, whenever I went, it was practically empty. The outside deck (4?) was made of wood and a favorite place to walk or run. My grandchildren loved the Disney characters and shows. My daughter thought that the Musicals were "Broadway Quality." The entertainment was not geared to adults. Disney Cay was the best of the private islands that we have visited. The cabana was very worthwhile. The Barbecue was your usual cruise line fare. I have been visiting Nassau for 50 years. Bay Street needs some improvement. Atlantis has become a "city" and isn't the luxury resort that it used to be. My grandchildren liked the water park there. Key West has become very commercial. Docking at the Naval Base is like being in a separate country. You are not allowed to walk around and they check you when enter on the shuttle. Docking downtown is preferable. The Service was top flight. Despite being 20 years old, the ship was spotless. Embarkation and Disembarkation were very smooth and efficient. My grandchildren loved this cruise: The food, entertainment and the Disney Characters. The oldest's (5) favorite place was the Concierge Lounge. Even the one year old missed the cruise. As a Group, we had a wonderful time (due to the children). We would consider going again; if they improved the food, added entertainment for grown-ups and they moved one of their other ships to Miami. Read Less
1 Helpful Vote
Sail Date: December 2018
It was a military family event,grands never been on a cruise. I wasn't gung ho on being on a Disney Cruise, I am well over that. For the kids though and for you Disney freaks , I must say it was worth what we paid. It's like the Magic ... Read More
It was a military family event,grands never been on a cruise. I wasn't gung ho on being on a Disney Cruise, I am well over that. For the kids though and for you Disney freaks , I must say it was worth what we paid. It's like the Magic Kingdom on steroids without the rides and on the water. Plenty of activities and characters all over the place. Kids entertainment area was awesome,something only Disney can pull off. The ship reminded me of the Grand Floridian Hotel. As a veteran cruiser(40 plus) I was a little disappointed with the quality of the food at the restaurants, no WOW factor there. The service all around was good,some better some worse . Would I do it again?...Only if my other grands go on their first time cruise. Otherwise The Granps will stick to the adult ships. Nassau we didn't get off as we have been there too many times. Castaway Cay was very good,nicely kept,plenty of chairs,kids area,and decent service.BBQ was great! Don't be shocked at the cruise prices though,typical Disney fashion , you want Mickey/Minnie you pay for it. Oh boy!!!! Read Less
2 Helpful Votes
Sail Date: December 2018
This was our first Disney Cruise. We brought our 4 and 5 year old granddaughters. As a seasoned cruiser on other lines ( 35 cruises), we were overall disappointed in our cruise. The dining times-5:45 for first seating was late for ... Read More
This was our first Disney Cruise. We brought our 4 and 5 year old granddaughters. As a seasoned cruiser on other lines ( 35 cruises), we were overall disappointed in our cruise. The dining times-5:45 for first seating was late for little children. The shows were late as well. 8:30 for the first seating. The production shows were great but the other programs were not interesting for little ones. Way too late for little ones after being busy all day! The 2 pools available to swim were VERY small and on sea days it was wall to wall people. You had to get out of the pool for 15 minutes every hour. The kids club was for 3-11 year olds. No way would I have my 4 and 5 year old be mixed in with 11 year olds running wild! Disney could have easily made 2 clubs splitting the ages.(3-7 & 8-11) The cabin was extremely small but clean. Food was average. Cabanana crew had to be asked to clear and clean tables. All other cruise lines serve drinks in the buffet-not here! Disembarkation was a nightmare! No assigned times or meeting areas. Everybody leaving at once-lines all over the place and not sure where the lines began or where they were going! The characters were around frequently and lines were not too bad to get photos. For the significantly higher prices for this cruise, I would not spend my money on a Disney Cruise again. Read Less
2 Helpful Votes
Sail Date: December 2018
We were a family group of 13 ranging in age from 3 to 75. Our cabins were roomy, the 2 bathroom spaces impeccably clean and the closet/storage space more than adequate. Beds and pillows were very comfortable. The dining room rotation ... Read More
We were a family group of 13 ranging in age from 3 to 75. Our cabins were roomy, the 2 bathroom spaces impeccably clean and the closet/storage space more than adequate. Beds and pillows were very comfortable. The dining room rotation was great..especially Animators Palate. We had two incredible servers, Marko and I Made. The 5 children looked forward to seeing them each night. Not only were they personable and excellent at their work, they were also wizards doing magic tricks and making frogs and birds out of paper placemats. The 8 adults thoroughly enjoyed our dinner at Palo and our brunch at Remy where our meal was prepared by a Michelin chef. We were spoiled in every way. The only complaint we had was the disembarkcation process. All 4000 guests were allowed to get off the ship at the same time resulting in a line of people from one end of the boat to the other. It seems that Disney really dropped the ball in the people-moving department. But, all in all, we had a wonderful cruise. Read Less
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