Sail Date: January 2019
We chose this cruise for the destinations namely- Thailand, Cambodia,Vietnam, Malaysia and Singapore. All destinations varied as Cambodia and Vietnam in comparison to the others are a tad behind with the modern World, however we had done ... Read More
We chose this cruise for the destinations namely- Thailand, Cambodia,Vietnam, Malaysia and Singapore. All destinations varied as Cambodia and Vietnam in comparison to the others are a tad behind with the modern World, however we had done our research, therefore they came as no surprise. We enjoyed having a taster of all the places and Singapore was the cleanest place we've ever visited, it's spotless. Malaysia was fantastic. The cruise experience was mixed due to poor entertainment for us. Emphasis was on game show and quizzes galore. Two comedy acts, one of the Grumbleweeds and Peter Piper a seasoned comic pro. An Asian 4 piece male ensemble, good to be fair, especially the Operatic songs. The Bangkok lady boys show was excellent. Two resident bands one British who were okay. The other Asian who were excellent. Food on board was average to good, service was excellent. 99% of staff are a credit to themselves and Marella all over the ship.....always polite and smiling. Cinema on open deck showed poor films, one night Jaws was on???? Why not put a film on in afternoon instead of quizzes!!!! Films on in cabin were not advertised so you never knew what or when they were coming on? I mention this because the ship was plagued with coughs colds and chest infections. To which I succumbed to myself and could have done with an itinerary when I took to my bed ill. The medical team looked after me putting I.V. Antibiotics into me getting me in reasonable shape to fly home. Cabin steward Willy was top notch along with his team. As I fell ill towards the end of the trip fortunately this did not distract our overall enjoyment. A great taster for this part of the world which has enabled us to most certainly go back. Read Less
Sail Date: January 2019
My wife and I chose this cruise because we wanted something a bit different to the Caribbean , We chose Marella because we have always liked the ships and crews . This was the first time we had been on the Discovery and we were quite ... Read More
My wife and I chose this cruise because we wanted something a bit different to the Caribbean , We chose Marella because we have always liked the ships and crews . This was the first time we had been on the Discovery and we were quite impressed with the ship , our cabin was a junior suite with a balcony and to be quite honest we could find nothing to complain about it was spacious and very comfortable , our steward kept everything clean and tidy and also gave us a sprinkling of towel art and chocolates on the bed . Regarding the food on the ship we found that there was always something to eat somewhere we ate a lot in the Italian restaurant at night and just snacked at the snack shack in the daytime . The drinks available on the all inclusive were very good and very plentiful and having to show your card was not really a problem as if you did not have it with you you could give your cabin number , Moving on to the entertainment we thought the big shows were not quite as good as on previous ships but there was quite a choice around the ship like game shows in the Squid and Anchor or music in the live lounge . Some of the places we visited were quite an eye opener like Cambodia but we found a tour you can book on the internet with the Don Bosco Hotel School Sihanoukville , You can google it , They do a tour around picking you up at the port gate with English speaking students , They will take you to a fishing village , To a temple then to the Hotel school for lunch after that you will visit the waterfalls then back to the Hotel school for Dinner after which you will visit a local market then travel alongside some beaches back to the port , All the food is included this was one of the best days of our cruise , most of the other destinations were better to book of the boat as you got better value , I would say that the destination services team were not very good if we asked about tours they would just point you to the monitors to book them , On most of the news letters we got it said if you wanted to know about your next stop ask destination services but we found that to be a waste of time , Overall we had a great time it was not perfect but pretty close to it Read Less
1 Helpful Vote
Sail Date: January 2019
We had visited South Africa, Sri Lanka and stopped for three days in Bangkok in September, October and November 2018 with a view to visiting more of Thailand, Cambodia and Vietnam. We returned home in UK for a family wedding and Christmas ... Read More
We had visited South Africa, Sri Lanka and stopped for three days in Bangkok in September, October and November 2018 with a view to visiting more of Thailand, Cambodia and Vietnam. We returned home in UK for a family wedding and Christmas and we spotted this cruise offer in local travel agent window during December. Having not done a cruise previously, we decided to give it a try based on friends and family feedback from other cruises. This is totally our personal view of the experience, which will certainly be different for everyone. I will bullet point only as not wanting to write a book. POSITIVES - Cruise was very well organised and ship was very clean with excellent staff. Comfortable cabin and bed. Flexible eating options. ‘Some’ good entertainment. Different place to visit most mornings. Plenty bars around the ship. Able to find quiet spots even on days at sea. NEGATIVES - One week would have been long enough on a ship for us. Adult only cruise catered more for older generation (55+) with most entertainment. All English on cruise. The towels on sun beds situation. Very limited times on shore. Food became a little bland after a while. All inclusive did not include bottled drinking water. All inclusive did not include WiFi. We feel that as drinking water and WiFi are pretty important things to most, they should be included. A glass of coke was chargeable at bars before 10am. Could not get foreign currency onboard using a bank card at reception and no ATM. Excursions not always value for money or too long. Some ports too far from places of interest. Some entertainment a little poor. Ended up coming home with a severe bout of diarrhoea even though we only ate onboard and always followed the hygiene facilities (unlike a lot of others using the toilets) A different experience for both my wife and me but no more cruising for us. Read Less
7 Helpful Votes
Sail Date: January 2019
have cruised many times but wanted something different for our 40th anniversary. disappointingly, we found out from another cruiser that our stop to cambodia would not be happening due to immigration problems but the person we spoke to had ... Read More
have cruised many times but wanted something different for our 40th anniversary. disappointingly, we found out from another cruiser that our stop to cambodia would not be happening due to immigration problems but the person we spoke to had been informed by their travel agent before they left home so was annoyed we hadn't been emailed at home as we booked online. to replace this stop, we diverted to singapore. shame as we we were scheduled for another stop there later. would have been nice to have two days together rather than separate visits. next stop was vietnam. we did the mekong delta excursion. 3 hours to get there and was disappointed with a grotty , cramped mini bus, yet river was an eye opener to life on the delta. a six hour journey travelling there and back. cannot understand why coach was not used for this 10 hour excursion. malaysia was a delight, especially langkawi. kuala lumpur was a complete opposite to all other malaysian stops. trip to the mangroves and batu cave was excellent. singapore is a wonderful diverse place to visit. it really deserves a week to explore properly. for 1 day visits, buy a one day ticket for the metro, unlimited use for under 10 dollars. spotlessly clean carriages. last stop, koh samui, a tender stop. lovely feel and make sure you visit the temples. you won't be disappointed. our airport was changed from bangkok to a utapau, nearer to laem chabang where you join cruise but not much of an airport. you wouldn't like to be delayed at this airport. entertainment was average to good. the shows were ok but have seen better on other thomson and tui cruises. the best group was b12 who joined the cruise after the first week. the casino was pokey and cramped. food was very good and bars well spaced out. Read Less
8 Helpful Votes
Sail Date: December 2018
We have been cruising over Xmas and New Year for 6 years now, usually to the Caribbean but when this trip to Asia came up we decided to give it a try. Our flight from Manchester was the inaugural one and so there was a bit of pomp included ... Read More
We have been cruising over Xmas and New Year for 6 years now, usually to the Caribbean but when this trip to Asia came up we decided to give it a try. Our flight from Manchester was the inaugural one and so there was a bit of pomp included with champagne and cake. The flight itself from Manchester was good though long at 11 hours. On arriving in Langkawi there was no substantial delay in getting through the airport to the ship and the boarding process was fairly quick. Having got our ships cards we went to the cabin only to find it was not what we booked. We had booked a cabin with 2 beds and a sofa bed as there was 3 of us. We had been given a cabin with a double bed and an elevated bunk bed which is not practical as we cannot climb into a bunk bed. On complaining to the hotel manager we were told that it was impossible for us to have booked such a room as they did not exist on the ship. This was a barefaced lie as we know they do and have physically seen them. The outcome is that we had to accept another cabin for me which was a workable solution but not too convenient as it was a good distance apart and a bit inconvenient. I can live with ,mistakes being made but not being lied to. Anyway, we had to make the best of it from that point though moving cabins meant our credit card became detached for our account and we had to make 2 visits to reception to get it reactivated. We had booked excursions in advance and were very surprised to find tickets on our beds on arrival for the morning of that day which had already elapsed. A computer mistake I was told on complaining to the excursion desk and new tickets would be issued in a weeks time as the computer can only work in the current week. There were a few mistakes made on issuing excursion tickets and they had to be replaced on several occasions. The trips themselves were a bit of a mixed bag, some excellent and some not so good. The trip to the Chu Chi tunnels in Vietnam was not good as the guide spoke bad English too quickly, did not take care of her party, gave us her life story and nearly lost everyone in Ho Chi Minh city. We were very pleased to have booked the excursion in advance, as many were not available on the ship and the ports that the ship stops at are industrial dockyards up to 2 hours away from anything worth seeing. You simply cannot do much on foot on this trip. A spurious charge for mini bar appeared on my account after a few days. It took 3 trips to reception to get this removed. There is very much a computer says no regime on this ship. The good points. The ship though old is nice and roomy and clean. The food is very good in all the restaurants and New Year dinner was exceptional as was the steak house speciality restaurant. The entertainment team are very good, probably the best I have seen on a cruise ship and we had very good guest acts apart from the comedians who were very average. Service in the bars can be excellent or very poor depending on the time of day. The service in the main restaurant was exceptional. Overall the cruise was good but let down by some mistakes and it was quite apparent that this was the first time they had done this itinerary. We were definitely the Guinea Pigs on this one. If you just want a taste of the far east then this cruise is okay but I will stick to the Caribbean in future. Read Less
16 Helpful Votes
Sail Date: December 2018
Went on the Enchanting Far East Cruise We were sold the cruise as an ‘All inclusive’ package but found that we were limited as to what we could drink and where we could eat. Having talked to other passengers about this we were told ... Read More
Went on the Enchanting Far East Cruise We were sold the cruise as an ‘All inclusive’ package but found that we were limited as to what we could drink and where we could eat. Having talked to other passengers about this we were told that even had we paid £100 per person for the ‘premium’ package we would still have had to pay a nominal amount for ‘premium’ drinks and would still have to pay for the speciality restaurants. This is not what we expect from an ‘All inclusive’ package. Once aboard the ship we tried most of the restaurants, including the so-called Italian restaurant which appears to be Italian in name only. Overall the food was average at most. Apart from Lankawi, Singapore and the ports where a tender was required we berthed in what can only be described as industrial freight ports which were miles from any towns {we can only surmise that this was for cheaper port tax}. This meant that it was pointless trying to see places like Ho Chi Min City which was 80 miles from the port. We were told by thr agent that we needed cash for a Cambodia visa only to be told onboard that the fee would be taken from our account even if you didn't get off the ship! We considered taking the excursions but after talking to passengers who had done so did not bother as they all said they didn’t have time to see everything on the printed itinerary due to the time taken to travel to and from the destinations. On our last day we were informed that we had to leave our main cases outside our cabin by 2:00am and had to vacate our cabin at 8:00am. As our transfer to the airport wasn’t until 3:00pm this meant we had a 7 hour wait. We were also informed that there were 8 cabins available for 3 hours for the whole flight (300+ people) to freshen up in which calculates to just over 4 minutes per person!! Read Less
12 Helpful Votes
Sail Date: December 2018
left Gatwick just before it was shut down ,due to drones which may or may not be true. Flight, transfer and embarkation well organised .Balcany cabin 7578 was spacious clean , quiet Food in the buffet was good with lots of ... Read More
left Gatwick just before it was shut down ,due to drones which may or may not be true. Flight, transfer and embarkation well organised .Balcany cabin 7578 was spacious clean , quiet Food in the buffet was good with lots of choice. Gallery 47,was nice as was 47 and the glass house . Drinks were plentiful , never waited more than 2 minutes ,cocktails were a little weak but still nice . The Broadway Show lounge had some entertaining shows, as did the Squid and anchor.The pool deck had an afternoon quiz and Gavin and Co messing around . jaki Graham appeared one night ,singing her 80s hits. All the staff worked hard ,with little time off The Ports were all new to tui, so we were first to experience them , firstly Lankawi . Was a lovely island would be happy to spend 2 weeks there Next Penang ,a day was sufficient,went to see the Oranutans , they didnt seem th Kuala Lumpar ,Batu Caves and Petronas Towers were a must see ,liked the city Then Singapore . Did the open top bus, saw one building of merit ,the rest were average a few shopping malls , a bit like boring .When returning to the ship the bus driver tried to stop an Indian family ,who were on the cruise , getting on the bus .You live and learn Koh Samui .Taxi to Niki Beach ended up somehow in a luxury beachfront hotel with huge beds being waited on by friendly Thai staff !! Did ships tour to Bankok because of distance , Boat trip on river ,saw temples . Guide then took 30 people on the metro , very crowded but never lost anyone!!Went to mall ate some local street food Cambodia , Taxi to beach and temple .The Chinese are investing a lot of money here Did ships tour to Ho Chi Minh city, again because of the distance .The way the locals drive and ride is incredible .Went down Cu Chi tunnels .Crossed the road twice and lived , Malacca , not worth getting off the ship Read Less
8 Helpful Votes
Sail Date: December 2018
This cruise was suggested to us by the Tui agent. Had he told us what we would have to go through regarding visa's etc we wouldn't have agreed to it. The Indian visa was a nightmare, my husband Pete isn't stupid and can ... Read More
This cruise was suggested to us by the Tui agent. Had he told us what we would have to go through regarding visa's etc we wouldn't have agreed to it. The Indian visa was a nightmare, my husband Pete isn't stupid and can usually sort things out but it took him 3 hours..! Immigration in India was awful, we had to wait for ages as each passenger had to sit in front of an official or three, have a photo and finger prints taken, what the hell do they want finger prints? you feel more like a criminal than a tourist. You do not need this after a 9 hour flight. We chose our cabin which was 6054 with a balcony. Our first morning we had a trip booked and as we had plenty of time we were having a leisurely breakfast, but then an announcement came over the tannoy asking anyone booked on a trip to go immediately to the lounge, (the usual meeting place for trips). We then had to rush our food. We were told that there was a strike on and most places were closed including the market we were going to, an alternative trip was offered, although disappointed, we accepted it. We got on the coach and sat waiting for 20 minutes til we could leave the parking bay as it was so congested everywhere, it then took just 2 minutes to reach our destination..!! The following day we were on another trip which was meant to start at 12 noon but we didn't arrive at port til then, our captain apoligised but said they had problems with paperwork in India which caused us a late departure, so even the captain was given a hard time, he got the impression we weren't welcome in India, so did we..!!! This trip was for 8 hours, again if we had known it was starting so late we wouldn't have booked it. We were going to a hotel for lunch but the journey would take over 2 hours and as we were late starting we would only be allowed 30 minutes to eat. Why we had to travel so far to eat I don't know. Our guide spent the whole time giving a history/geography lesson, I have never been so bored in my life. We then walked around a fort, then finally went to a turtle sanctuary which was the only good thing about the trip. We were meant to have some shopping time but this didn't happen.On the return journey he carried on with the lesson..I heard quite a few groans from other passengers. We didn't arrive back to the ship til 9.15 so it was a rush to get to the restaurant for dinner, no time to shower. Food wise I have no real complaints though the cheese board was very basic and apparently the the scrambled egg was quite disgusting and I heard several people complain about it including Pete. He didn't think the food was as good as on our last Marella cruise back in July. Unfortunately Pete was ill with possible food poisoning or a tummy bug so on Dr's orders neither of us were allowed out of our cabin for 2 days as it was highly contagious. We have no idea what caused it but we only ate on board and the food provided on the organised BBQ's.Luckily he was ok after the second day and we were finally allowed out of the cabin.! I noticed how so many passengers walked straight past the hand sanitizers including staff, I was watching people coming back on board from my balcony and saw two crew members walk on no attempt to use them. We had trouble with the kettle in our cabin. It kept boiling over so when I tried to use it on Christmas morning I rang reception to ask for another one, she asked if I was overfilling it, I said I wasn't, I do know how to use a kettle! She said she would send an electrician up, Pete was still in bed and we just wanted another kettle so we could have a cuppa, we didn't want an electrician in the room. No one came, I rang again, She asked if the electrician had been yet, I asked if someone could just bring up another kettle, we waited. By now it was time to go for breakfast so we gave up and spoke to Jason our cabin steward who said he would get a kettle for us...SIMPLES...!!!! We thought the entertainment was very poor especially considering it was Christmas, there was very little to do during sea days. I know that you can't please all the people all the time but we were a little bored at times. This is our second Marella cruise, we have done two with P&O. Would we choose another Marella cruise?? Possibly but we would definitely look at other options first. Read Less
6 Helpful Votes
Sail Date: December 2018
Chose this cruise for the itinerary and past good experiences on Thomson cruises. Embarkation at Manchester airport was very slow and disorganised with staff struggling to hand out docs.We travelled as a couple and for the very first time ... Read More
Chose this cruise for the itinerary and past good experiences on Thomson cruises. Embarkation at Manchester airport was very slow and disorganised with staff struggling to hand out docs.We travelled as a couple and for the very first time found ourselves seperated on the long flights because we didn’t pay extra to book seats, shame on you Tui, you might expect this on a budget airline, not on a cruise package. Whilst the ship was nicely decked out for Christmas, the celebrations were somewhat spoilt by some passengers who do not know how to dress on a cruise ship. It seems that because of over capacity in the cruise industry, the operators will let anything go these days. Shorts, trainers and football tops in the main dining room, surely not? The quality of the food was very disappointing, probably the worst we have experienced in over 20 years of cruising. The buffet choices were very limited and repetitive, either under or over cooked!The Christmas dinner was mediocre to say the least, we were on the third and last sitting and the dining room staff had obviously had enough by then and just wanted to get rid of us with rushed service and no offer of coffee/ tea after the meal. The only people we spoke to who thought all was good seemed to be first time cruisers. Entertainment was generally of a good standard, the entertainment staff and cruise director did a good job, although most of the acts were onboard for the entire cruise and were not refreshed. Captain Chris was very entertaining with his midday broadcasts. The shore excursions we booked (6) were generally very good, partly due to the excellent local guides. The departure airport in Thailand was on the small side with not enough seating for the aircraft size and hot! The return flight was 2 hours longer than the brochure stated at 13hrs. Come on Tui you can do better, if not you’re reputation will sink like the Titanic in todays ultra competitive market. Read Less
8 Helpful Votes
Sail Date: December 2018
Embarkation at Cochin was quick once we actually got on the ship but customs there did make things drag out unnecessarily. We were in outside cabin deck 2. Plenty of drawer and hanging space and sufficient for the time you actually ... Read More
Embarkation at Cochin was quick once we actually got on the ship but customs there did make things drag out unnecessarily. We were in outside cabin deck 2. Plenty of drawer and hanging space and sufficient for the time you actually spend in the cabin. Kettle and coffee/tea provided. Water machines on each floor and a carafe provided in your cabin to top up when needed. Food in all the al a carte restaurants very good especially enjoyed gallery 47. Salads and other grab and go food in snack shack very good and fresh. We also went 2 of the speciality restaurants which were excellent particularly enjoyed kora la. Buffet restaurant can get crowded at breakfast would be useful if an outside omelette station was also available elsewhere. The service in alll bars and restaurants was fantastic and The Captain was very entertaining. We had Christmas on board with a carol concert in the atrium Christmas Eve and a lovely Christmas dinner in chrsistmas day with 3 sittings to choose from. Entertainment was mixed. First week great with a number of one off acts on board such as Tom Seels & Jaki Graham. Second week only the lady boys of bangkok show so entertainment got a bit repetitive . Destination services very much only provided information regarding own excursions. An electronic map was available onboard for each port and very limited information. Tips on ports of call we visited:- Langkawi - went on the caves and mangroves tour. Very good half day out. Also went to Pentai Cenang beach. This is a lovely resort and Is duty free so much cheaper than Kuala Lumpur and Penang. There is a free shuttle provided from port but not informed of this by ship. Penang- again there is a free hop on bus available outside the port. Also done orangutan island which was good. Singapore - be careful if using the hop on hop off bus. We were advise the last bus back to the ship was 6pm and when we arrived at 5.30 they had changed this to 5pm. They did however organise a free taxi for us back the ship. If going Marina Bay Sands hotel do not pay the 23 dolllars for the sky bridge go to the cest la vi bar reception desk and pay 20 dollars entry which you redeem towards a drink and this takes you to the level above the sky bridge. Same views. Read Less
Marella Discovery Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.9
Entertainment 3.5 3.7
Public Rooms 4.5 4.1
Fitness Recreation 3.0 3.7
Family 3.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.7

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