"Scenic is a scam. My family fully regrets booking scenic Gems of Danube for my grandma’s 80th birthday. The experience was anything but “5-star”.
For starters, we were not informed of the lock issue on the..."Read More
We've been on a Scenic river cruise before, but this one exceeded the last. Of course, with it being a Christmas Markets river cruise - that helped, but the staff on board just seemed to go the extra mile. Richard, the Tour Director was just incredible. He made everything seem like such an adventure - his descriptions of each stop and the optional excursions were just outstanding. He ...
This was our first riverboat cruise. We had checked out some others cruises casually but couldn't get excited about any. We went to a presentation put on by Expedia Cruise in Courtenay, BC, regarding Scenic and the guy with the funny accent caught our excitement regarding the boat, the service onboard, and what we would see on the tour. We immediately started planning our cruise that we just got ...
Was recommended by a friend, and we were not disappointed. The staff were always welcoming and friendly and Always helpful. It was nice to come back from one of their excellent tours to be greeted with friendly faces, a nice warm cloth to freshen up and a hot beverage after being out in the cold. It was a real treat. The tours offered were excellent. The bussing to and from the airport, or tours, ...
Scenic's reputation for outstanding service and excellent land tours was what attracted us to Scenic and they did not disappoint.
the embarkation disembarkation went efficiently and super easy - no waiting around. We were warmly welcomed with drinks and our accommodations immediately upon embarking.
The pre and post cruise were top-notch with transportation being efficient and very ...
This was my second river cruise, with both being on Scenic. So my only basis for comparison is ocean cruises, of which I've had many. So some of my comments may be due to the nature of the product and its differences from ocean cruises.
Embarkation. Even though we made our own air arrangements, Scenic met us at the airport and whisked us to the ship. There were about a dozen of us, and we were ...
I thought the ship and the food were excellent and we were happy with our cabin. Most of the staff were very obliging and friendly with one or two being a bit abrupt. I was disappointed with some of the shore excursions.
I thought that the entertainment on board was average with just the one pianist.
Our cruise was the Black Sea Explorer with Transylvania but we did not get to see the Back ...
The experience was first class.when there was an issue the team made it disappear as best the could, like low water level.
The service was second to none from the time we first met the team until the end.
Food was fantastic and wine options great.
The crew people made the difference and we have already booked our second cruise.
The rooms were very good and well thought out as for the ...
Chose this cruise because it included everything. We feel we are now spoiled for any other company.Low water levels meant we couldn't cruise between Regensburg and Passau so we were stuck in Passau for a few days. Scenic handled it brilliantly and bussed those who wanted to see Nuremberg .We chose to do the extra trip to Passau which is beautiful.
The ship was very modern and stable .Didn't ...
We chose this cruise line after asking many people which cruise line they would suggest. This was the number one cruise line that was suggested to us. It was a bit more than other cruise lines but everything was included. You did not ever have to take out your wallet unless you wanted to buy something for yourself. The food was absolutely amazing and the staff felt like family by the end of ...
We chose this cruise because it was sold as being a first class all inclusive cruise. Unfortunately it was neither. We flew to Prague and spent three days there (beautiful city) then on a bus and off to Nurnberg to board the ship. A couple of hours in we were advised that there was a rope caught in the propeller. They had days to advise us but waited until we were at the point of no return to tell ...