"Pre trip in Lucerne was great and Viking staff there was very helpful.Post trip in Amsterdam was great but the Viking staff there was not the best...."Read More
This was our first river boat cruise, and our first cruise with Viking. It was very well organized from start to finish. The food and service were excellent, including many local ingredients and specialties. Marie, our hard-working program director kept us well-informed and entertained and is amongst the best at her job that we've ever encountered on our many cruises. We really appreciated the ...
My wife and I went on the Christmas market on the Rhine cruise. Magical is the word we use to describe our trip. As expected the food, tours, staff and all were amazing. What really made me a Viking fan for life is how they handled a problem (NOT their fault) that came up. 3 days into our trip a tanker was grounded in the river blocking travel in both directions. Viking saved the day by ...
We never left from Basel or saw it. No communication to passengers on change, which resulted in chaos. Skipped ports with no explanation. Due to a tanker running aground, we were forced again to be bussed to a new ship, missing the scenic area & lovely promised ports. Bus ride was pure misery . That travel ,under difficult conditions took a day.
The communication or lack of was the most ...
We felt this was a bucket list trip. We enjoyed it so much we are going to try and plan and budget for another. Staff and services were top-rate. Excursions were well-planned and executed. You don’t have to pay extra for good value sight-seeing trips. The guides were knowledgeable and usually entertaining. If you do pay for extra excursions they are usually worth the extra cost. The cabin ...
Grand European river cruise was not a disappointment! Great way to explore multiple towns along the three rivers. Service was outstanding and food was delicious. Loved that they had food options at meals from the region you were currently in. Entertainment onboard was really good. Excursions were very well organized and free time on our own free time on our own we never felt unsafe. Staff was ...
Let me begin this letter by introducing myself as an experienced traveler. My husband and I are avid cruisers, but also have traveled extensively through Europe by automobile while living in Marseille, France and Copenhagen, Denmark. We have sailed on Royal Caribbean , Holland America, Celebrity, Cunard and Regent Seven Seas; each of these cruise lines has their attributes and meets a particular ...
We appreciate you taking the time to detail your recent voyage, Retiree2015, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
We had planned this cruise as a 10th anniversary present, but COVID postponed it. It was definitely worth the wait! There were a few things that made this trip the best vacation we’ve ever taken.
1) service—I have very specific dietary needs. The maitre d and staff made sure that those needs were met and that I was never deprived of any of the amazing food on board. I never felt deprived or ...
My husband and I sailed on a Viking Ocean Cruise and loved it so much that we decided to try a Viking Riverboat Cruise. Our experience on the Mediterranean Odyssey was 5-Star. The Grand European riverboat, however, had some flaws and we can only give it 4 stars.
Pro's for the Riverboat experience: FOOD!, Cabin with balcony, Included excursion guides were the best, disembarkation, Cruise ...
The whole experience was breathtaking! The people were wonderful on our ship, very entertaining! Our servers knew our names and knew our wants probably by 2nd or 3rd day AMAZING! Carl was our director and was my savior when i was in a small town and felt ill - my husband and i were going to take a taxi back to ship and Carl came out of nowhere and took care of EVERYTHING! The nightly ...
The Viking personnel took care of our every need from beginning to end. We booked 3 excursions which required additional fare; all three were very valuable. Viking made the excursions accessible for our wife by providing accommodations to the Leisure group on all included excursions, as necessary. We were amazed at the way everyone could have time on their own on excursions but everyone was ...