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1 Helpful Vote
Sail Date: December 2018
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very ... Read More
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very inadequate. The entertainment was very average and there was a distinct lack of things to do on Sea Days. The production shows especially Broadway were quite good just not the impersonators and hypnotist. The Martini Bar was the place to be with the boys making wonderful cocktails and entertaining us with there show of tossing the bottles and containers. Overall the staff and service well made up for any shortcomings and we had a great time, cant wait to get back on her in May after the renovations. Anyone onboard look out for a sommelier Jelena she was wonderful, and Gaynor & Kadak in the MDR anytime dining and delphante in the Rendezvous all fantastic. Read Less
3 Helpful Votes
Sail Date: December 2018
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was ... Read More
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was Ha Long Bay--- which is/was fabulous! Why they did not also stop in Hainan, China (as other more caring cruise ships do) is completely beyond me!! While the ship is not overly large {great from my point of view}, it offers most of the things and services which other ships offer (I have taken more than 14 cruises]. What I found to be a "negative" are the constant charges one encounters-- and, at prices which are atrocious-- e.g. internet charges of $40+ per day, for very slow internet speeds. "Special meals" (which did not seems very "special" to me or any other "foodie") were expensive [$40+ per person and an 18% gratuity]. The cost of shore excursions were very high-- at least 300% more than using "local services"--- and they do not pay the service providers more! Also, all excursions stop at places where "things" can be bought--- and "kick backs" are provided- and paid for by the traveller! The service provided by the room attendants and waiters at the dining room was excellent-- as extra service was always done with a pleasant "can do attitude"!! The solarium was another gem... unused by the majority of passengers. I particularly liked the wave pool and the emphasis on "Thalassotherapy" [healing powers of various salts]. The entertainment offerings were "spotty"--- some excellent--- others not, while well attended and interesting lecture series were cut short/terminated without any warning!! The ship's captain was an excellent communicator and made his most welcome presence felt! Read Less
4 Helpful Votes
Sail Date: December 2018
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in ... Read More
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in the Blu restaurant and the food was excellent, and there was always a good selection. The crew in the restaurant were amazing and always made us feel very special, and their service was exceptional. The food in the buffet was always good with lots of choice. Although it was usually very busy and sometimes difficult to locate a table. Celebrity can also not be blamed for the rude people who did not know how to queue and thought it ok to push their way around. We were a little disappointed with the entertainment in the theatre, and thought it quite poor. There were exceptions though and we always enjoyed performances by Bryan James (guitarist/singer) and sought out the venues where he was playing. We also enjoyed the quizzes and late evening entertainment in the Cosmos lounge. We particularly enjoyed the silent discos and the live band. We have already booked another cruise on Millennium and look forward to seeing the improvements made. Read Less
4 Helpful Votes
Sail Date: November 2018
This was along awaited trip to the far east and inparticular first time visits to Hong Kong and Singapore, where my parents lived for 20 years The ship moored ocernight in both Hong Kong and Singapore which along with a few days in ... Read More
This was along awaited trip to the far east and inparticular first time visits to Hong Kong and Singapore, where my parents lived for 20 years The ship moored ocernight in both Hong Kong and Singapore which along with a few days in hotels gave us time to explore Singapore is the most beatiful city and so accessible by road, river and train Whilst the Millenium is clearly in need of a refit, the crew make up for this with service in every are being top class My wife has food allergies and the restaurant staff were brilliant at getting this right each night, this coupled with a very attentive wine waiter and some great company each night made for memorable dining We haven't been on many cruises (5) but the entertainment on this ship was the best! A superb ships company gave stunning shows in the main theater and the cosmos lounge. The guest artist were all top qaulity and very varied West end eat your heart out, where else can you be served a gin and tonic in your seat. Our captain (nicolaos was the ,most visible w ehave seen attending losts of the vents and being available for chats / feedback and I'm sure that helped with the overall culture onboard The only negative is the need to charge so much for wifi on board, nearly $30 a day for access is ridiculous, todays traveller expects to be connected 24/7 - even on holiday Read Less
2 Helpful Votes
Sail Date: November 2018
This is the first ship to get the full refurbishment (a massive overhaul after 2 more voyages.) It shows. The were many broken and "slapped together" fixes in the staterooms and around the ship. Broken fixtures, wobbly furniture, ... Read More
This is the first ship to get the full refurbishment (a massive overhaul after 2 more voyages.) It shows. The were many broken and "slapped together" fixes in the staterooms and around the ship. Broken fixtures, wobbly furniture, poor mattresses, stains, puddles... The skylight over the Cosmos Lounge had a tarp over it - probably from leaks they were giving up on repairing. Our bathroom had black mildew, patched of grout, and broken tiles- and this was a Sky Suite. I bring this up as you should be aware of the schedule and avoid ships about to go to dry doc. It was obvious Celebrity is putting little effort into maintenance when they're about to refurbish the ship. Our experiences in the Luminae Restaurant were fabulous. The maitre'd, wait and bus staff, and sommelier were very professional/accommodating/fun. This made our vacation. Micheal's Club (lounge for suites) was also a highlight. The buffet and specialty restaurants were good enough. We just had to keep from eating too much. The itinerary (Hong Kong to Singapore) was the reason for picking the cruise. We'd go again - just on the refurbished ship. Read Less
4 Helpful Votes
Sail Date: November 2018
The name of the game here is from embarkation to disembarkation "SELL SELL SELL". Penny pinching and extremely bad value for money. Travelled Aqua Class - very poor experience - services advised in this class did not happen! ... Read More
The name of the game here is from embarkation to disembarkation "SELL SELL SELL". Penny pinching and extremely bad value for money. Travelled Aqua Class - very poor experience - services advised in this class did not happen! AMENITIES: Robe - don't other cabins have robes? Wine Classes - never happened! Hair Dryer - Don't other cabins have Hair driers? STATEROOM FEATURES: Interactive Samsung Flat Screed TV - never worked - most days nothing! Dual Voltage - what does the other staterooms have for power? SERVICES: Priority Check In - Never happened! Kir Royal on arrival - Paper cup of water with orange slices in dispenser - more penny pinching!! AQUA CLASS - List a whole lot of crap - just window dressing. Not worth the extra $ Food in Ocean View cafe (third rate) Very difficult to produce good food from second class produce. Fruit selection in Asia, Honey Dew Melon, Cantaloupe, cut up apples and cut up oranges - extremely poor fruit. What happened to tropical asian fruits - happened once only on 14 days. Very very poor. Food basically slop! Dined in Blu - did not see a shrimp for 10 days - very poor menu. Hardly ever chicken on menu and really only thin steaks. Had a very bad experience then dined in Metropolitan - very average food. Guest Services - a contradiction in terms - On this ship the guest is always wrong. The crew wants to turn every mistake back on the passenger! On embarkation bag lost until 8.30pm - Then abuse from arrogant security staff member. LGBTQI - Conducted in Martini Bar at 7.45pm each evening. Once advertised in daily news then put on notice board. The bar was full of a very mixed group of over ladies and hardly ever with gay guests. Crew not interested - Never happened on any other ship I have been on. The ship is to be dry-docked soon - maybe some of the staff should be dry-docked or given a lesson on how to be polite and helpful towards the guests who are responsible for their wages. Opted out from daily automatic tipping - with 18% service, why the tips. Following opting out of the automatic tips received an envelope in stateroom from Cabin Steward suggesting how much tip to leave him! Unheard of but follows the arrogance of the very unpleased crew. No smiles from anyone! Most issues reported without any explanation and definitely no compensation!! Air condition in cabin was fixed following 3 attempts - very poor! Told by Guest Service complaints had been sent to Head Office. On contacting Head Office no report received! All no service and no smiles. What a disaster Never again on Celebrity - ship a tub - hope the dry dock can perform miracles!!! Read Less
1 Helpful Vote
Sail Date: November 2018
We chose this cruise because we had not been to Japan or China - we generally enjoy celebrity. This Cruise was Ok with little wow. And with Celebrity I expect some wow. Our Cabin was nice enough however the bed was just OK. The ... Read More
We chose this cruise because we had not been to Japan or China - we generally enjoy celebrity. This Cruise was Ok with little wow. And with Celebrity I expect some wow. Our Cabin was nice enough however the bed was just OK. The Service from the waiters and room stewarts was exceptional. The entertainment was spotty at best. In some cases at least 1/4 of the audience left the show. The comics really werent funny or entertaining. The Production shows were good to outstanding. The port lectures were good however there were too few. Communication about the ports was almost non existant and the excursions were not as good as you can get on viator. Celebrity could do more to communicate especially in Japan and China. The food was just good. I come to celebrity for excellent food. It was just good. The Coffee Bar was a high spot although the to go was all latte regardless of your order. I guess they felt the need to fill the cups. The Millenium is headed into dry dock for a refurb so I won't go into detail about the need for an upgrade. It was clean and tidy and showing some wear. Read Less
5 Helpful Votes
Sail Date: November 2018
We are in our early 70's - this was our 40th cruise - but only the 2nd with Celebrity (usually we cruise with either Princess or NCL) - We choose this for the itinerary - always wanted to see Hong Kong ! We are spoiled, and have ... Read More
We are in our early 70's - this was our 40th cruise - but only the 2nd with Celebrity (usually we cruise with either Princess or NCL) - We choose this for the itinerary - always wanted to see Hong Kong ! We are spoiled, and have cruised in suites for the last several years. The Room - we had a Celebrity Suite - #9096 - yes - we did hear chairs scrapping, etc. noise from Deck 10 above (but this was the last Celebrity Suite available) - and the noise was not so bad that it actually woke us up from sleeping or anything. The floor to ceiling windows were wonderful, and the extra space with the dining table were great. The balcony was indeed, narrow - but no problem - just turned the chairs sideways ! The totally negative part about the room (which we had read about, and were fore-warned) was the bathroom - very small - and the HUGE step in and out that you had to take to get in and out of the tub or the shower (combination tub and shower) The ship did show a little wear and tear - but nothing all that horrible (or worth reporting as far as I am concerned) The service and the food in the Luminae Restaurant was absolutely outstanding ! - You could pretty much ask for anything that you wanted. You could always order from the menu from the main dining room if there wasn't anything on the Luminae menu that caught your fancy. The wait staff were beyond great - welcomed you by name whenever they saw you. Our meals were, without a doubt, the highlight of the trip ! We did eat in the Italian Restaurant one night - it was OK - expensive wine. We found no reason to venture out of the Luminae after that. The entertainment was hit and miss. The production shows with the ship singers and dancers were very, very good - and very well attended. The other entertainment were things like jugglers and harmonica players (!) - not so good, and not so well attended. (of course, there were a couple of ports that the ship overnighted at, so passengers may have stayed ashore on shore excursions later than normal. Read Less
1 Helpful Vote
Sail Date: November 2018
Starting with , what we felt was a scam.... 1. Having checked and double checked we did not require visas for a port call in Shanghai China 17/11/18. ( Clear reports from travel correspondents, government info and the cruise company ... Read More
Starting with , what we felt was a scam.... 1. Having checked and double checked we did not require visas for a port call in Shanghai China 17/11/18. ( Clear reports from travel correspondents, government info and the cruise company itself stated we did not need visas for a tourist entry for the one day port call ) When we got close to the visit day we were informed , we needed a visa or had to be booked with a Chinese government agreed official tour company or yes you guessed it a Celebrity X cruise excursion, which are very expensive but we had no option as we wanted to see the country / city. 2. We do not like automatic gratuities as being from the UK we believe employees should get a decent wage and gratuities are only for excellent service, attitudes and behaviours. When on the ship we ensured automatic gratuities were stopped , this resulted in feeling a negative response from the desk clerk who written in bold print on a form Declined Gratuities. The ship then put out examples of high levels of tipping we should pay making us feel guilty. We did tip Staff that had looked after us and had the right work ethics, behaviours and personalities. 3. Food was OK but the restaurants were very busy and noisy but some of the staff were very good especially the night my wife celebrated her birthday. 4. The ship was very tired and dirty in some areas although in general to be expected for its age. The ship is due a full refit in February 2019. 5. We all agreed the evening entertainment was excellent with only two poor acts during the two weeks on board. Read Less
Sail Date: November 2018
We enjoyed our cruise win this medium sized ship - it was easy to navigate, even if that meant not having some of the facilities of a larger ship e.g. a climbing wall. The staff and crew were all really friendly and helpful, more so than ... Read More
We enjoyed our cruise win this medium sized ship - it was easy to navigate, even if that meant not having some of the facilities of a larger ship e.g. a climbing wall. The staff and crew were all really friendly and helpful, more so than on our previous cruises. The Excursions Desk were really good; before we sailed I had booked a load of shore Excursions, but after a couple we found that they were too limiting and it was easy to cancel them and get the money refunded. This cruise went to the places we wanted to visit, especially Japan , Shanghai and Hong Kong. The range of stops in Japan was good Kobe, Kyoto, Osaka, Nagoshima and Okinawa. The visit to Shanghai was too fleeting, but we enjoyed our two days in Hong Kong. The price was good for a 14 day cruise, a night in Tokyo and a classic Drinks package included. The food was generally good, but not as special in the main dining room as we had hoped and expected. The range of food in the Oceanview buffet was good, but i found that some dishes were bland. We would sail with Celebrity again if the price was right, but I don't think that they are any better than Royal Caribbean. Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.1

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