Sail Date: August 2018
We were celebrating our 30th wedding anniversary. Everything about this trip was perfect!! We brought our 3 grown children. We had 3 days in Anchorage. We stayed at an airbnb, which was great. We did get 2 rental cars outside of the ... Read More
We were celebrating our 30th wedding anniversary. Everything about this trip was perfect!! We brought our 3 grown children. We had 3 days in Anchorage. We stayed at an airbnb, which was great. We did get 2 rental cars outside of the airport to save $$$. We hiked Flattop Mountain and Winner Creek Trail. We even made it to the State Fair! We took the Alaskan Railroad to Seward. We upgraded to Gold Star. I definitely recommend upgrading! Totally worth it. When we got to Seward we went right to the ship. No need to eat lunch elsewhere!!! We all got the drink package ahead of time which saved us $$$. Again totally worth it. My husband and I had an aft extra large balcony and the kids had to slum it with an inside cabin. LOL I actually loved the ship. Super clean and our service was awesome!!!! We dined in the dining room every night. Fabio and his team went out of their way for us!!! Our drinks were great at all of the bars but especially at the Champagne Bar!!!! The excursions were great too!!! I honestly do not have one negative thing to say about anything!!!! Read Less
3 Helpful Votes
Sail Date: August 2018
We went with seasoned cruisers daughter and husband. This was our first and probably only cruise experience. The best scenic part of the cruise was Hubbard Glacier. The rest of the ports were sort of ho-hum and it appeared that some ... Read More
We went with seasoned cruisers daughter and husband. This was our first and probably only cruise experience. The best scenic part of the cruise was Hubbard Glacier. The rest of the ports were sort of ho-hum and it appeared that some were trumped up for the cruise industry. We didn't go on any of the expensive tours such as a bear tour that out daughter went on in Icy Strait that was a futile experience. Our cabin was OK but showing signs of wear from the dowdy looking "sofa chair", the sagging vanity chair and the BAD BEDS with sparsely cushioned springs that guaranteed hip aches all night. Attendant did a good job and all of the help we encountered were helpful and courteous. The photographers and their helpers corny bear type costumes were very pushy and a fight to get through to the Windjammer buffet, where the food and offerings were no better than the average mass buffet outfits found around. Tricky to find seating tables if you were not innovative. We had reserved tables in the Dining Room and were seated promptly on our arrival. The staff was courteous and fairly efficient but the "recommendations" were not necessary and were hard to understand with old ears. Annoying was the added "gratuities" of 18 per cent to any wines or drinks, especially with the mandatory $150.00 gratuity included in the ticket. The dining menu was somewhat repetitious with the offerings nothing special. Most of the food was rather bland. Maybe they were designed that way to steer you to the pricey specialty restaurants where more gratuities were added. Trying to find a quiet spot to read or play cards around the central lounge was impossible because of the BLASTING noises from aspiring (but amateurish and uninspiring) musicians..The sounds resonated to the top of the ship. We enjoyed the abundant windows for viewing the magnificent scenery of the coast. We walked out of one show with amateur performers, but did enjoy the two comedy shows presented. Boarding and leaving the ship ran smoothly, including customs in to Canada. None of the activities listed seemed interesting enough to check out. All in all we did enjoy the ship, but found it rather ordinary in all respects. Best ti check out all reviews before booking tours. Read Less
1 Helpful Vote
Sail Date: August 2018
This was it first cruise and is likely to be the last. We left 4 hours late and traveled the inner passage at night, couldn't see anything. The ship is fundamentally a shopping mall - hotel on floats with gambling room, and an incredible ... Read More
This was it first cruise and is likely to be the last. We left 4 hours late and traveled the inner passage at night, couldn't see anything. The ship is fundamentally a shopping mall - hotel on floats with gambling room, and an incredible assortment of bars (who drinks $60/day of alcohol?) Aside from one glacier view nothing but far land on one side and empty ocean on the other. We were transported from one tourist trap to the next, with villages doubling or tripling population as the ship comes in. A hassle to get in and out with security and room card (I understand they don't want anyone left stranded, especially those who drink $60/d alcohol!!) The presentation on board were poorly presented with low quality visuals. One experience was enough. Not interested in social games, bingo, arcade game or whatever. Very few opportunity for photography. Incessant push to buy non sense watches and the likes. Too much smoking! The good thing about such an enormous ship is that it is very stable and food was good. Otherwise a miserable experience Read Less
2 Helpful Votes
Sail Date: August 2018
We left August 10th on Radiance of the Seas. Our plane was late but we booked our travel through RC so they waited for us, several were on our particular plane. Embarkation was great as we were rushed onto the ship. We researched the ship ... Read More
We left August 10th on Radiance of the Seas. Our plane was late but we booked our travel through RC so they waited for us, several were on our particular plane. Embarkation was great as we were rushed onto the ship. We researched the ship prior to our cruise and saw quite a few negative comments. We were pleasantly surprised by the ship and the crew. From our room stewart to the wait staff in the main dining room to most all the crew we encountered, everyone was pleasant and very helpful. The ship is older, yes, but it is not falling apart. It was clean everywhere. We booked a junior suite and had plenty of room. The closet was large and the room was big. The food in the MDR was good as well as, of course, Chops Grill. We were not impressed with Giovanni's or the brazilian steakhouse, Samba. That might just be our personal taste. There was not too much in the way of entertainment but we usually do not attend to many shows. We did go one night to a comedian which he was very good. Most people on the ship were 40-50-60ish but there were also a lot of kids and younger adults. We had booked all our excursions prior to boarding the ship so we did get them at a discount. One excursion, dog mushing, was cancelled due to weather and no snow on the glacier but we rebooked at the dock to another helicopter onto a glacier which was awesome. All our other excursions were great too. In Ketchican, we went on a boat ride and after had a delicious lunch of all you can eat dungeonous crabs. We definitely recommend this excursion. Next stop was Icy Straight Point where we went out on a boat for whale watching. We did see whales and orcas. Then Juneau where we went up on the glacier. Next was Skagway where we enjoyed a wonderful salmon bake. We ended in Seward and continued on to the land tour. Starting in Anchorage we boarded the Wilderness Express train to Talkeetna for one night, then onto Danali by train for two nights and finally by a third train to Fairbanks for two nights. Although we thoroughly enjoyed all the sights, we wish we had had the itenerary for this land tour ahead of time. No food or extra excursions along the way were included in the cruise price. And food is VERY expensive in Alaska. Plus in some of the places you are very limited on places to eat. You are also very busy everyday especially if you went on the extra excursions that were not included in the price and were also expensive. Plan on spending about another $2000 on food and excursions. That doesn't include any souveniers you may want to buy. The three train rides were fabulous and most all of the excursions included in the price were great except for the salmon bake in Fairbanks. Of note, the bus ride into Danali National Park was long, about 8 hours, and was on a remodeled school bus. The only time you could get out of the bus was on bathroom breaks. You could only take pictures from the bus windows and on the bathroom breaks. We did see some wildlife but mostly from very far away and you really needed a long range camera len to get close up pictures. We absolutely enjoyed our cruise and land tour and would recommend it to anyone wishing to go to Alaska. It is a bucket list place. Read Less
Sail Date: August 2018
Radiance of the Seas was one the best experience of my life. I met so many new people at Optix, I had fun with my family, so many beautiful views too! The cruise directors were amazing but my favorites were Kassy and Vinni who worked at ... Read More
Radiance of the Seas was one the best experience of my life. I met so many new people at Optix, I had fun with my family, so many beautiful views too! The cruise directors were amazing but my favorites were Kassy and Vinni who worked at Optix. They had so many adventures on board with my friends and I. The food and waiters were also amazing. Namely Sean and Supaphan were my favorites. The food was always amazing. Our housekeeper Ferdinand was amazing he is one of the nicest people I have ever met. He always smiled and always waved whenever we saw him. The on board activity’s were all very fun and kept me busy when I had nothing else to do. The rooms and everything else was very clean. It was all amazing everything that I saw. The rooms were very clean and had just enough room for my family and our stuff. I fully recommend going on Radiance of the Seas to anyone looking to have a good summer. Read Less
2 Helpful Votes
Sail Date: August 2018
We were on a pre cruise and post cruise trip for the Alaskan trip. The ship was average, dining room service was awful. The waiter constantly brought the wrong food, under cooked food or failed to bring the items we ordered. Everyone we ... Read More
We were on a pre cruise and post cruise trip for the Alaskan trip. The ship was average, dining room service was awful. The waiter constantly brought the wrong food, under cooked food or failed to bring the items we ordered. Everyone we talked to on this cruise said they had same issues with the dining room service. Each night there were only two optional entrees to order, the rest were the same items every night. The room was fine, everything worked properly Room steward was good, nothing above average.Entertainment was average. The captain did a great job communicating and showing us an awesome view of Hubbard Glacier. Embarkation and debarkation was average.We generally like the larger ships but we took this cruise for the itinerary. We took a Baltic cruise in May on the sister ship Brilliance and found everything on that cruise to be exceptional. The friendly staff added to the cruise. Can't say the same for the Radiance Crew. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose this cruise due to the itinerary being one way inside passage, giving longer time in ports. Also, we have sailed Serenade, Radiance's sister ship and it was out favorite ship with its glass and window-filled areas. It's perfect ... Read More
We chose this cruise due to the itinerary being one way inside passage, giving longer time in ports. Also, we have sailed Serenade, Radiance's sister ship and it was out favorite ship with its glass and window-filled areas. It's perfect for viewing Alaska. It's not too small nor too big and it goes to Icy Strait Point. We had read Icy Strait Point was amazing and it was our favorite port. We had sailed RCI on 4 previous cruises. We knew to expect good service, entertainment and food. This cruise was incredible, though we learned things along the way. I would definitely do this cruise again, but would probably do southbound instead of northbound just to get thr longer time difference out of the way. It was a struggle to resume EST. We spent 3 night in Vancouver precruise flying from Baltimore to Toronto and Toronto to Vancouver. Air Canada was wonderful and the extra legroom seats well worth it. We got in around 2:30 PSt and got a cab to the Auberge Vancouver Hotel. We had stayed there before and returneddue to its wonderful location. We had a 2 bedroom suite and my family had single rooms. Or room and bathroom were apparently nicer than our family's. We previously stayed at the Auberge 2 years prior and prefer to grab breakfast at Starbucks across the street and eat at the cruise terminal just a couple blocks away. There were new ships each morning. The first full day we rented hybrid electric bikes and biked Stanley Park It was our favorite thing we did in Vancouver. In the afternoon, we went to Queen Elizabeth Gardens, which were spectacular! The next day, we did Capilano Suspension Bridge and Grouse Mountain. More to continue Read Less
7 Helpful Votes
Sail Date: July 2018
Always wanted to go to Alaska, so when our first cruise to Puerto Rico got cancelled due to hurricanes, we decided to go to Alaska instead. Now mind you, RCI was not too easy to get them to change our cruise even though our flights and ... Read More
Always wanted to go to Alaska, so when our first cruise to Puerto Rico got cancelled due to hurricanes, we decided to go to Alaska instead. Now mind you, RCI was not too easy to get them to change our cruise even though our flights and hotel were cancelled but eventually we managed to get them to see it was impossible to get to Puerto Rico in Oct 17. We went to Alaska for a few days early and traveled around and the sights are breathtaking. We boarded Radiance and were immediately treated like royalty. If you have been on a few cruises then you qualify differently (i.e. Gold, Platinum, etc). You then can skip the line on boarding and they get you right on the ship. The people complaining about the ship being old..... If I'm going to spend more than a couple hundred dollars I'm usually going to at minimum do a google search. Right there pops up ship was built in 2001 on Wikipedia. Ship is 17 years old, I also learned it was dry docked in 2016. We had an extended balcony oceanview. The views are amazing, the balcony was decent sized for two people and includes chairs and table. The inside of the room has been updated, with new TV's and some cabinetry but the bathroom, couches and beds do not appear to be replaced. No matter, they were okay. The beds arent the most comfortable, which is my only gripe of this trip. My wife loved them as they were very supportive, however I want to sleep on a cloud. We did all sorts of different dining; Giovanni's italian which was absolutely amazing. We did Chops Steakhouse which was again off the charts. And our waiter told us about a package they do three of the restaurants for a deal. Normally its around $30 a person extra for this but they did three for $74/person. So our third we did a galley tour where we see everything behind the scenes and they feed you. Word of the wise, get the picture package. They have photgraphers EVERYWHERE. Take a bunch of pictures and spend the $225 on the package. Youll have well over 100 pictures if you spend 10 minutes a day taking them. It sure beats spending $15 per picture and having to decide on 2-3. Just figure out when the pictures are being taken and follow them for 10 minutes before dinner. Boom, done. Casino wasnt a big hit on this cruise, dont think anyone won. I was out a few hundred and started to look around and didnt see many people winning. But, thats whats it there for....to make money. The dining room staff was very good. They are polite, very well trained and can answer any question about your meal. My wife has an odd allergy and they were able to answer questions about everything and if they didnt know a head waiter would come over and make everything so easy. The ship appears to have the main public bathrooms redone, some of the public areas, etc. It really is a beautiful ship, some parts are older but its so well kept its insane. Every port you stop at before your even off the ship there are people already working on parts of it trying to keep up with upkeep. The cruise director was okay on this ship, he was fun and outgoing. Not the best for sure we've definitely had better on Enchantment of the seas but he was still good. I get the drink package and wasnt charged for anything, 15 year scotch, frozen drinks, beers, etc. Its worth it in my opinion. I tipped a bartender $5 on the first day (even though tipping is already included, this was extra) he couldnt do enough for me the rest of the cruise. And they move around (i.e. in the day he was at the pool at night hes in a bar). Was a great guy was nice to hear about his home and family. The ports are amazing. They get you right up to the glacier, there was one port that was boring but we just went back on the ship and had a blast. Its their rainy season, but in the two weeks we were there it rained once, Im told the weather we got was unheard of. Read Less
4 Helpful Votes
Sail Date: July 2018
This was our second trip on this same ship and route, this time we brought the family. We decided on this ship because we had such a wonderful experience the first time. I read the reviews previous to our departure and was a bit worried as ... Read More
This was our second trip on this same ship and route, this time we brought the family. We decided on this ship because we had such a wonderful experience the first time. I read the reviews previous to our departure and was a bit worried as the negative reviews listed the age of the ship and rude staff. However, my wife convinced me to just focus on the great time we had in 2016 and the pure joy our kids (13/17) would have going on their first cruise. We were pleasantly surprised when we boarded and our room was no disappointment. We also enjoyed the many staff who made sure we had everything we needed. The problem primarily focused on the lack of security or rules enforcement throughout the week. There are designated smoking areas at various locals about the ship but it seemed those patrons that chose to smoke took liberty as where they smoked...which was about anywhere. Every single night we smelled smoke from the staircases and when I did finally complain, I was told the wind was at fault for carrying the smoke. We did not have this issue in 2016 and I'm pretty sure the wind blew then too! While the itinerary sheet reflects a $250 fine for those breaking the smoking rule, no one seemed to have concern for that regulation being enforced. One morning later in the week we even smelled marijuana from our balcony. I'm an easy going redneck and enjoying the break from our Oklahoma allergies was a welcomed thought if not for the nasty cigarette smoke. You couldn't leave the main dining hall without getting blasted by the smoke. Another issue was the change in dining experience. We had no issues during our 2016 cruise but they evidently changed the format. We were faced with long lines at each meal and DO NOT expect very many diners actually dressing up during the established formal nights. While signs list no flip flops, tank tops or ball caps, we had just that very thing seated next to us. Now don't get me wrong, I'm not a big fan of the dressy lifestyle nor was my 13 year old, but we did just that for my wife and it was more than annoying that I had to suffer through a dinner jacket and tie next to bubba in a glorified wife beater! The Windjammer cafe was also habitually crowded as well and we always had to take our plates to a different dining ara just to get a place to sit. Another sign that was liberally ignored was the use of the billiards tables. My eldest and I wished to play and walked to the tables several times each day, not one time did we find them available because there were small children camped out with no adults in sight. The one time we decided to wait, we leaned up next to the "Adults Only" signage and waited for their 45 minute game to end. The issue with unsupervised kids did not end there, we felt we were on a Disney Cruise due to the number of unsupervised kids running about. While some were well behaved, there were plenty that raced down halls, knocked on doors and just created havoc for some people. And lastly, the daily itinerary lists "Saving of seats is strictly prohibited and will be enforced" in reference to the theater, but this was absolutely not enforced and staff regularly walked by rows that were covered by various jackets, shoes, and other personal effects that cruisers placed ahead of time to secure their spot. This was ultimately disappointing to me though by boys had a wonderful experience. I can appreciate the reference to being a "Crown and Anchor Society club" member but I am not sure of the benefits other than a little quicker check in process. I found out that while there are a few perks (less so than in 2016), one has to actually notify the staff upon making a purchase to receive the benefit. You'd think maybe the sea pass card would be colored or possibly reflect that the holder was a C&A Society member so we wouldn't have to beg for the limited perk. One such perk change was the fact that we used to get a $5 credit in the casino but that was changed to one spin! Whew! Game changer! Read Less
2 Helpful Votes
Sail Date: July 2018
This was our 6th Alaska cruise, 2nd on ROTS last being in 2014. I will start with the good and then the not so good. First of all, there isn't too much that can be better than the scenery and wildlife between Vancouver BC and Denali ... Read More
This was our 6th Alaska cruise, 2nd on ROTS last being in 2014. I will start with the good and then the not so good. First of all, there isn't too much that can be better than the scenery and wildlife between Vancouver BC and Denali National Park. We couldn't have asked for better weather. The seas were calm. In Ketchikan and Icy Srtait we just walked around, having done a number of excursions on past cruises. Ketchikan was extremely busy with 4 ships in port. However we did enjoy walking around and enjoying the shops. We took the bus into the town of Hoonah, not much to see there. We saw a Totem carver and enjoyed his story about his carving. Juneau is probably our favorite Alaskan port. We always do the whale watching, Orca lodge salmon bake and on occassion Mendenhall Glacier. We are never disappointed with this excursion. We saw a number of humpback whales and eaglees soaring near our boats. In Skagway, we took the train up to Fraser BC and then boarded the bus for a trip to the beginning of the Yukon, on the way back we stopped for a lunch consisting of bison chili and then walked the suspension bridge. We did encounter some fog and rain on the way to Fraser but the weather cleared before arriving. We opted for a two night land tour folling the cruise and it was teriffic. We left Seward for Denali National Park, with a short stop in Anchorge. Our tour director Lori was amazing, she kept us entertained the entire two days. Lori was extremely patient with all of the questions that anyone had. W were overnight at the Denali Park Village. The loaction was amazing, our room looked out a river behind the lodge. There were several dining venues available, gift shops and outside entertainment. Next morning we got on a bus for the Denali History Tour. We made three stops throughout the park for some short lectures and then at the parks visitor center for lunch. We were very lucky to have great weather because we got to see MT. Denali two days in a row, something Lori said didn't happen very often. Next we rode to Talkeetna where we boarded the Wilderness train to Anchorage. That was a wonderful ride in a domed railcar.Our last night was at the Marriot, it was within walking distance of quite a few sites. Now for the not so good. The ROTS is in need of a physical makeover, it showed a lot of wear and tear. The food in both the Windjammer and MDR were just fair, but we weren't there for the food. The music in the atruim was too loud, you couldn't have a conversation with anyone in guest services. The entertainment was mediocre. Any of the ships crew we interacted with were great, especially our cabin attendant and MDR waiters. If we were to visit Alaska again via a cruise, we might try a Celebrity ship.One last note, on other Alaska cruises, we did not remember all of the small out of control childern running amok on the ship or on excursions. Read Less
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 3.8
Enrichment 1.0 3.5
Service 3.0 4.4
Value For Money 4.0 3.8
Rates 4.0 4.3

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