4 Helpful Votes
Sail Date: February 2019
The Carnival Victory is a ship that needs to be put out to pasture. The ship looks about as old as they get, despite Carnival's supposed "refurbishment." From what I can tell, all they did was add two fast-food stations to ... Read More
The Carnival Victory is a ship that needs to be put out to pasture. The ship looks about as old as they get, despite Carnival's supposed "refurbishment." From what I can tell, all they did was add two fast-food stations to the pool deck to help with the lunch overflow. You get what you pay for in the cruising biz and this ship was every bit as cheap as its price-tag. The Pro's - Check in was a breeze. Guy's Burger Bar is pretty good. The gym was decent. The Con's - They lost our luggage despite the fact we paid for "Faster to the Fun." The FOOD WAS TERRIBLE. Worse than a school cafeteria. I'm not joking. There were no "stations" at the buffet, only a perpetually long line, filled with annoyed people looking to further fatten themselves. Oddly, there wasn't really much in the way of "hand cleanliness" as found on other cruise ships. The room was passable, except for the balcony, which had signs of rust everywhere and windows in need of cleaning. The public spaces on the ship wanted to be a "South Pacific" style, but come off looking very cheap and dated, like one gigantic bad porno set. Tacky tile everywhere the eye can see, filled with dim multicolored signs for the various bars/lounges. The casino was NOT very giving, but that might just be my luck. Also, it was toxic in terms of its smoke content. The aft deck is completely a waste of space. The mini golf course is falling apart and laughable. There is a large "sunning" deck that would be better used as a sports court. The activities were minimal on the ship, with little in the way of actual planning or coordination. The lobby bar was minuscule - most trivia events happen here and there isn't much seating. We had to always wait to get seated in the dining room - 20 minutes was the minimum. Elevators take forever to arrive. The staff is pretty unfriendly overall. I could go on an on about how terrible this ship and our experience was. TRUST ME on this - you will be disappointed. Even if you think I'm one of those negative nellies - you'd be wrong. I'm a pretty forgiving sort. I was actually rooting for the cruise to be good at every turn as I don't get much time off. So....yeah. Buyer beware. Read Less
Sail Date: February 2019
the layout of this ship is NOT user friendly, the lido has two lines for food instead of an area of buffet that is spread out. the end result is very long lines even if you only want a salad. there seem to be two bulkheads on this ... Read More
the layout of this ship is NOT user friendly, the lido has two lines for food instead of an area of buffet that is spread out. the end result is very long lines even if you only want a salad. there seem to be two bulkheads on this ship making navigation to different lounges or restaurants difficult. food and entertainment average, They did have a comedy club which we enjoyed very much. The service in the dining room was actually quicker than waiting in line in lido so we took most of our meals there. Carnival did one thing that was REALLY SPECIAL on Valentines day they did a mass renewal of wedding vows on all their ships followed by dropping red pink, and white balloons over us in the atrium. the staff was great had a problem with the tv, and they brought out a remote control right away but discovered it was the tv itself so the very next morning they brought out and installed a brand new television, kudo's to the maintenance team. Read Less
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2 Helpful Votes
Sail Date: February 2019
Have cruised Carnival, Royal Caribbean and Norwegian lines. To start off with we arrived early to board only to find mass confusion and long lines. We arrived at about 11:30 and did not get on board until close till 3:00. We then ... Read More
Have cruised Carnival, Royal Caribbean and Norwegian lines. To start off with we arrived early to board only to find mass confusion and long lines. We arrived at about 11:30 and did not get on board until close till 3:00. We then attempted to get some lunch after boarding but lines for the buffet were absolutely horrible.... If there was communication in regards to why such late boarding we did not hear or get it. Our frig never worked, even though we continuously asked about getting a different one. I had beers and water delivered so that we could enjoy a few drinks in our room but we could never get them cold... Our bathroom seemed to not have gotten cleaned because of the hair on the floor in the sink and in the shower. Super disgusting.. The remote for the TV also only worked after continuously pressing the buttons, removing batteries ect... when we asked about it we were told that it really wasn't the right remote that is why it didn't work correctly. um ok The food was probably the biggest disappointment. Of the cruises that we have taken I have never had such low quality food. Our evening dinners were NEVER even warm... and we are not that picky of eaters but even the buffet food was difficult to find something warm. We did like the fresh omelette station which doubled as a sandwich stop during the day too. The hamburgers were good also. But we did not go on a cruise to eat hamburgers.... We met several other couples that expressed the same feelings about the food. If I would have found a review previously on this I probably would not have selected this ship. As of now I would not ever go on another Carnival line cruise. Read Less
1 Helpful Vote
Sail Date: February 2019
Going to list the overall cruise in sections: 1. Day 1 (Disembark) – Cruise launch was great no complaints. 2. Day 2 (Fun At Sea) – Nothing to say about this day. 3. Day 3 (Half Moon Cape) - I woke up by a loud banging and ... Read More
Going to list the overall cruise in sections: 1. Day 1 (Disembark) – Cruise launch was great no complaints. 2. Day 2 (Fun At Sea) – Nothing to say about this day. 3. Day 3 (Half Moon Cape) - I woke up by a loud banging and power drill noise from Deck 0 where the ship crew stay around 7 – 7:30 AM in the morning and continued throughout the day. Dismissed it because we had a good time Half-Moon Cape. Went to the service desk kiosk to check our sail & sign cards balance for our cabin and found a unannounced “Gratitude” fee for each person in the room which came out to $108 dollars. Talked with the service desk crew in this order: 1. First person we talked to mentioned that we had to pay this because the whole crew gets this tip (not true) for services rendered. 2. Second and last person helped us remove the charge entirely from our cabin. This shouldn’t take two attempts to remove this charge including if you’re already tipping the crew via cash already. 4. Day 4 (Nassau) – My wife and myself were both woke up by the loud bagging around 6:30 AM and I was not happy with this. Called room service about it and they said they will investigate it. Within a couple of minutes, I hear the intercom go off about two or three times for only the crew to hear without waking up all the guests on the ship and the noise stopped. Few minutes after that the room service manager came to the door wanted to investigate the room for the noise, told her that it already stopped and asked her if she called somebody about it because after a few minutes I got off the phone with her the noise stopped. She didn’t answer my question and said “Sir, it’s impossible for the crew to be working at 6:30 AM because they start working at 8 AM” and left which made me very not happy. Some time in the afternoon she called us back and said she was sorry about what we went through and gave us six $10 coupons for buying drinks which was nice, so we let it go. Nassau was a big disappointment since it’s all about shopping here or going to the amusement water park so didn’t have much relaxation or fun on this one. 5. Day 5 (Miami) – At 5:45 AM we got the loud noise once again which woke us up yet again. My wife was very angry and started stomping on the floor to make them stop which they did for a bit, but they started again in short multiple bursts so we couldn’t sleep at all. Got off the ship very tired. Overall – It was fun for a couple of days up to the Half Moon Cape but after that it was poor experience. Also, Randy Rose (Director of Entertainment) really needs to not reuse the same songs\ dancing routines in the Disembark Party & Nassau - Mega party…FYI…CHANGE IT UP. Another advise Randy, don’t dance in front of the guests while they’re getting off the ship on the last day from the long trip, the rest of the crew is maintaining a professional atmosphere saying goodbye to everyone except for yourself. COME ON! Read Less
1 Helpful Vote
Sail Date: January 2019
idid travel with a friend and we both visit Miami Beach and enjoy it . The embarkation and desembarkation where very quick and smooth .As a french speaking person the staff was very kind to answer at my questions to make sure i ... Read More
idid travel with a friend and we both visit Miami Beach and enjoy it . The embarkation and desembarkation where very quick and smooth .As a french speaking person the staff was very kind to answer at my questions to make sure i understand prpprely the iformations. The ship is such and awesome boat As a first cruse traveller i was very impressed about is structure ans the the organisation on board . The food was correct and avealeble at anytime of the day ,so I notice there was a lot of food weaste ,witch doen't not corresponse to my values. I appreaciate the antertainmentand activies speacely the Art Auction and the hot tubs. there is one thing i didn'T like it was to have go in the Casino eatch time we have to go to the guest service because of the smoke and the cigaret odoor . I did not travel with children but a saw a lot on them having a great time . One thing make a big difference to enjoy the cruse is the kindness of the staff ,eatch on them are so kind and so hard workers . Read Less
Sail Date: January 2019
I have traveled in Miami with a good friend in January. My son suggest us the Cruse. We booked it from Miami just one week before our cruise. The low cost ''4 days Carnival Victory Cruise'' for Caraïbes escapes ... Read More
I have traveled in Miami with a good friend in January. My son suggest us the Cruse. We booked it from Miami just one week before our cruise. The low cost ''4 days Carnival Victory Cruise'' for Caraïbes escapes motived our choice. We started from Maimi and visited Keywest and Cozumel. Ports and shore excursions weren't our priority. So we decided to make excursions by ourselves. It was a good idea and not expensive to reach Paradise beach, were we past a wonderful sunny day. The cabin was on first floor and close to elevator so it was easy to acces upper floor to eat, dance, swim etc... We were very satisfy from staff. Guelmar our roomate at cabin 1343 and Wendie who work at buffet in morning. They were nice and always ready when we need them. Also the staff in upper Pacific restaurant were we eat late dinner. We also enjoyed activités on 9Th floor : Art auction, dance, spa and drink. We recommend the Cruise. Read Less
2 Helpful Votes
Sail Date: January 2019
This was a last minute booking with an amazing deal for a balcony room. We went in with no expectations coming in and left totally blown away with what a great time we had. Overall cleanliness on the boat was impressive in all the common ... Read More
This was a last minute booking with an amazing deal for a balcony room. We went in with no expectations coming in and left totally blown away with what a great time we had. Overall cleanliness on the boat was impressive in all the common areas. It didn't take more than a few minutes for an un-attended cup or plate to be scooped and cleaned away by service staff. Food was delicious with the exception of the Pizza Pirate. It nice to have that available 24 hours but we only needed to try it once and we were happy to fill up on all the other great options on the boat. Guy's burger joint was delicious as was the blue iquana tacos and burritos. The main dining was room was a great highlight with menus that changes and they always highlighted food influences by the port of call. Don't forget that you can always order more than one appetizer/entree/dessert! Our waiter during our entire cruise was Retno. She was very pleasant and new our name from the first evening and never forgot until we left. Even on open seating night and breakfast, she came by just to say hello and ensure that we were well taken care of. Desserts were always a highlight at every dinner. Entertainment on the boat was good. There was always a good selection of live music to be heard. Travis was a one man acoustic guitar player that was especially good. So were the multiple evenings of Karaoke!!! We definitely sailed with a talented bunch of passengers! Embarkation was quick and organized and leaving the boat was also pain free and easy. Highlighted destination was Cozumel at Chankanaab. All inclusive eating, drinking, snorkelling and finished off with a tequila tasting tour. Definitely worth checking out if you are considering an excursion. I was brave and had the ice and water while there. I have a sensitive stomach and it had no effect on me. Definitely peace of mind if you are worried about that. There's also a starbucks on site if you need a coffee fix. Overall great itinerary, entertainment and value for what was paid. FUN is definitely what was had and Carnival definitely upholds their reputation for being a fun boat. They should also be known for great service which was an unexpected highlight! Great job to all on the Carnival Victory! Read Less
1 Helpful Vote
Sail Date: January 2019
We chose this cruise as it was reasonably priced to book. We took 7 other younger couples, many of whom were 1st time cruisers. The positives...most of the working staff are positive, energetic, enthusiastic, and service minded. The ... Read More
We chose this cruise as it was reasonably priced to book. We took 7 other younger couples, many of whom were 1st time cruisers. The positives...most of the working staff are positive, energetic, enthusiastic, and service minded. The cabins were comfortable. The excursions were easy to book. Excursions taken by our group were very positive. Boarding and departure were simple. The food was plentiful and most of it...tasty. The onboard entertainment was good. The gimmicky raffles were fun even though they clearly existed to encourage you to spend more money. The negatives...most in our group purchased the premium internet package prior to boarding. It was useless. Everyone we spoke with said the same. And...forget about getting a refund. Customer service would NOT refund internet packages despite its clearly being an unacceptable service level. We purchased the ‘bottomless bubbles’ package prior to boarding. However, the staff has to swipe your card and you have to sign for every soft drink you ‘purchase’...which is a hassle. The bigger hassle was on the second day when they refused to serve us despite having paid for the service prior to the cruise. Reason? ... the credit card used to purchase all items prior to the cruise had to be re-swiped for all on cruise purchases...soft drinks included. Sure wish someone...anyone...told us this! After our 3rd visit to customer service, and waiting in the time consuming line, we then had to deal with an unpleasant and uncooperative customer service rep who rudely shared with us that we were the problem, not them. So...we decided it was time to share our experience with his boss, the customer service manager. She was delightful, empathetic and aware this was a frequent Carnival “problem”. Her ‘service recovery’ efforts were marginal, but because she was pleasant and professional, we let it go. Be prepared to spend far more than the cost of the cruise as nearly everything except the basic food/dinner costs extra. Seasoned cruisers know this. It was disappointing that so much nickel and diming goes on beyond the base cost of the cruise. Read Less
2 Helpful Votes
Sail Date: January 2019
I have been on 9 carnival cruises. This was by far the worst!! We never buy excursions from the cruise but we did this time just in case of inclement weather. They guaranteed if it was inclement weather you would get a refund. We bought ... Read More
I have been on 9 carnival cruises. This was by far the worst!! We never buy excursions from the cruise but we did this time just in case of inclement weather. They guaranteed if it was inclement weather you would get a refund. We bought the Dolphin encounter that also included paddleboarding, kayaking, and snorkeling. we had the dolphin encounter but they cancelled paddle boarding, kayaking, and snorkeling. At first they blamed it on the weather. Which was perfect of the time no wind full sun 79 degrees. In the end the blamed it on they had no fish due to a storm 3 days prior....We were not informed until we were getting on the bus. We ended up having to pay for a taxi and pay for snorkeling on a different Beach. Which was amazing but we could have done it way cheaper without the cruise ship. The lady at the ship excursion desk was very rude and they would not compensate any of our money. Also our room person did not even clean our room half the time. We They only had one real show and that was the last night at 10:15 p.m. they cancelled the earlier show. That was the first time we saw the dancers and singers. The food was okay. The only thing good about the ship was the company we were in, the other guests on the ship, and our server at dinner Miluska. I think I may choose a new Cruise company next time I go. Read Less
5 Helpful Votes
Sail Date: January 2019
Chose this cruise simply because it was an inexpensive short cruise that I could book at the last minute while spending a month or so in Florida. I had never cruised on Carnival and thought it might be a way to give them a quick test ... Read More
Chose this cruise simply because it was an inexpensive short cruise that I could book at the last minute while spending a month or so in Florida. I had never cruised on Carnival and thought it might be a way to give them a quick test drive. Little did I know that this "test drive" would turn out to be the "cruise from hell". I should have suspected something was wrong when they double charged me for drinks at dinner the first night. I discovered this when I went to the customer service counter at 3 AM on the first night because I couldn't sleep on the thing they called a bed and was unable to find anyplace open for a cup of coffee. They informed me that nothing was open from midnight to 6 or 7 AM. This is something I have never encountered on any other ship. There is always someplace open 24 hours a day. My inability to sleep was due to the beds having so little support that you dare not sit on their edge unless you wished to find yourself sliding onto the floor. After two nights of this I was ready to get off the ship and fly home until they finally agreed to replace the mattress in our cabin. The sliding door to our balcony was in severe need of attention as it was almost impossible to operate due to being off the track. They kept trying to tell me that it was supposed to be this stiff. I kept working my complaint up the chain of command until they finally came and seated it properly in its track on the last evening of our cruise. The staff, except for our cabin attendant and the dining room staff, were less than helpful and seemed to merely going through the motions. I have never seen a more lackluster and unhelpful bunch in 20 plus years of cruising. My first time on Carnival will be my last time on Carnival. Read Less
Carnival Victory Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.5 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates N/A 0.0

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