2 Helpful Votes
Sail Date: November 2018
My wife and I are diamond members of RCI, with over 128 nights of cruising on RCI. I purchased this cruise a year ago, the price was good, and we had not cruised on this ship before so we bit. We were Royal fans but the fun is wearing ... Read More
My wife and I are diamond members of RCI, with over 128 nights of cruising on RCI. I purchased this cruise a year ago, the price was good, and we had not cruised on this ship before so we bit. We were Royal fans but the fun is wearing off and cruising with Royal is becoming just average. The things that attract us to cruising is 1. Price, 2. dance venues, 3 the service and food and of course the ship itself. The ports of call are ok if you do your homework before getting on board, so have a plan so you don't blow your days out there. The ship seems to be in a clean and in serviceable condition. The interior cabin was small but the steward did a good job keeping us happy. The main dinning on deck three was ridiculously slow and the food was just so-so. Most of the week we just visited the buffet which was good. Unfortunately the Boleros dance club is right next to the casino, were the smoke pores out and ruins a good evening with excellent live bands. I could smell the smoke on deck six, what a shame. I don't like smelling of smoke and leaving there with a headache, so after three nights I had had enough. I thought the show in the Theater were better than average and the ice show was great. The diamond club was ok if that's your thing to sit and drink for hours on end. Disembarkation on the last day was haphazard, in RCI tradition of ship of that size, with one person directing foot traffic. Read Less
Sail Date: November 2018
Royal Caribbean delivers with this ship / itinerary and crew! First: Myths from other reviews I have read: 1) Elevators - All were in service for this trip, yes there was some waiting at peak traffic times. Our Trip Embarkation ... Read More
Royal Caribbean delivers with this ship / itinerary and crew! First: Myths from other reviews I have read: 1) Elevators - All were in service for this trip, yes there was some waiting at peak traffic times. Our Trip Embarkation at Fort Lauderdale was seamless. From curbside to Windjammer in roughly 20 minutes. We did as much online registration as we could before arrival (including photo's for the Seapass), and at Platimum travelers, we were on board in no time at all. Labadee Haiti - We hung out on the beach and a few of us did the jet ski excursion. This is good vbalue for your money as we were a solid hour on the water and it you are an experienced rider you get to the front of the pack. I've rented in FL and other Caribbean ports before, and this operation is good value for your money - also, if you have never jet skied before, this is an excellent opportunity to learn. San Juan - We did the "old / new' San Juan tour. This was a nice local ride around the city with the driver stopping at a number of points of interest for photo / bathroom breaks. On this day, he was trying to avoid stopping while it was raining, but overall this one had good value for your $$. St. Martin - We did the 'double decker' tour that included a stop at Maho Beach. This was a good trip - folks on the upper deck were roasted in the sun, however none of this tour was rushed and it was well paced. They did not go to the French side of the island because of hurricaine damade. St. Kitts - We did the 4 x 4 Rain Forest tour that was run by "Greg's Safari"... Greg is a 5th generation resident of St. Kitts, and of all our shore excursions this one was the best! Entertainment: 1) The cruise director, Mercedes, does an excellent job throughout the trip. 2) The Duk & Dog pub had Cat Wells singings & playing the guitar - we saw her about 2 years ago on Freedom and she puts on a great show for the "pub" environment. 3) Schooner Bar had a pianoman by the name of Giovanni. So Giovanni is from Italy and has a obvious accent when speaking, however he puts on an American accent while singing - it took a little getting use to, but he kept the crown engaged. 4) We ate ALL our meals in the Main Dining Room, all were excellent, the right temperature and once again is a sign you don't need to spend extra in a specialty restaurant to enjoy your meal. Head Waiter IDA and Assistant Joanna were a great combination. One night Ida brought his guitar to the MDR and at about the 7:15 mark we had a sing along - others in our group played Ida's guitar and sang - it was a great night. 5) Public areas = well kept. 6) Windjammer, what can I say? Provided you don't want to eat between 12:00 - 12:45, there were usually short wait times and plenty of tables available. 7) Disembarkation... This was a little odd, but not a show stopper. They had a forward and aft meeting areas. Then as you approached the gangway to get off there were 2 security checkpoints facing in each direction. After the checkpoint the opposing lines of passengers had to merge into 1 line to step onto the gangway. At this point it was obvious that some couples and families got seperated for a short time. You spend most of the week walking around the vessel, so why not merge everyone before clearing the security check point? Anyhow, in closing, this vacation, again, exceeded my expectations... Don't sweat the small stuff - enjoy your trip! Read Less
3 Helpful Votes
Sail Date: November 2018
Embarkation and disembarkation were smooth in spite of security delays by incompetent port and customs personnel, that anyone feels more secure by this grandstanding is amazing. The ship was well maintained, but the decor and furnishings ... Read More
Embarkation and disembarkation were smooth in spite of security delays by incompetent port and customs personnel, that anyone feels more secure by this grandstanding is amazing. The ship was well maintained, but the decor and furnishings looked dated. Activities ran the standard, but things like the rock wall, ice skating, surf rider and water slides were severely time restricted. Bar service is very slow especially in the pool areas in spite of paying $403 for a unlimited bar package. The drinks are generally short poured as well which adds to the insult considering the duty and tax free prices the ship must acquire the alcohol for. Bar tenders always use shot jiggers because they're too incompetent to shot pour so you get the added bonus of whatever is on their hands in your drink when they pour. Maybe someone should make a fecal contamination study to determine why there are so many ship borne illnesses. Dining and cabin service were very good. 10 plus cruiser so did not use the excursions desk. If you are new to cruising, just go into port and strike a deal. You'll always save at least 10 percent and up to 50 percent if you really do your homework on Tripadvisor. Standing in line for other customer service issues I always meet people who are there fixing a problem with the excursions desk. The cabins are dated looking and our toilet malfunctioned overflowing and spilling into the cabin a small bit. Access to the toilet water shut off was in a locked closet outside our stateroom to which the cabin service person did not have a key and had to bail poop water into the shower until the maintenance people finally arrived after multiple frantic calls by my wife and the cabin steward. The bed was comfortable. The air conditioning was insufficient on some days. The main dining room was very good with a good variety each day and excellent service. When ordering you should always get two each of appetizer, entree and desert to try different things, but please tip the wait staff for this extra effort. Also no corking fee if you bring your own uncorked wine to dinner to which you are allowed two bottles per cabin. The Windjammer buffet was great for breakfast and lunch, but the variety has become very limited. I don't think they realize that when I see a buffet pepperoni pizza slice with one pepperoni slice, I'm just going to get four pieces, combine the pepperoni slices onto one piece and throw the other three pizza slices in the trash. That's not a cost reduction. On a previous Royal Caribbean ship the variety was much better. The entertainment this trip was a 5 out of 10 for some reason, previously I gave it a 9 out of 10 for my last cruise with Royal Caribbean. The Ice Skating show was great, but the main evening shows were not great and poorly attended as well. Finally, the customer service desk personnel are the most incompetent double speakers on the planet. Nothing is their fault, nothing can be done supposedly because of something you did when you registered, etc. I spent 1.5 hours trying to get my kids $40 each to play in the video arcade, and the kids finally gave up after figuring out how to use all six of our cabin account cards in a frustrating approval/denial cycle of doom. In summary, this cruise line has declined drastically from the last time I used them, things are getting dated, cost reduction seems to be the main goal which you can offset with some work, but I don't go on cruises to work. Read Less
Sail Date: November 2018
We always arrive the night before so that no worries about cruising. Several hotels offer parking with $20 per person for a shuttle to and from the cruise port. The boarding process in Ft Lauderdale was well organized with friendly ... Read More
We always arrive the night before so that no worries about cruising. Several hotels offer parking with $20 per person for a shuttle to and from the cruise port. The boarding process in Ft Lauderdale was well organized with friendly receptionists. A new twist is your room card is not handed out at check in, it is in an envelope outside your room. The cabin stewards were extremely nice and helpful. The dining staff was very friendly and accommodating. We have always found main dining of good quality, so never pay about $100 to $135 for specialty. Seems nuts to do that. Lobster and good stakes always available during the week no charge. Flow Rider is dangerous! Lady broke her leg falling off. Everyone except the professionals had severe falls. The entertainment was some good some bad. The singers were the poorest of any on our 20+ cruises. They were so poor that it detracted from superior dancers. We laughed at the comedy shows. Ice show is very good, just bring a jacket because the room is cold. The casino supervisors were the worst I have ever seen. They acted afraid to confront unruly passengers. Getting off at ports was not an issue with 30 minute wait time the longest and 5 minutes the shortest. Casino dropped off letter last day with $500 discount on future cruise. It surprised me because I only played total of 6 hours entire trip. When setting at table first night always get $700 from dealer. Just put the money in your pocket and play normal. They think you are a gambler and will get a discount coupon later in the week! We did self assist at 6:30am. Back at hotel and on the road home by 7:30!!! Read Less
Sail Date: November 2018
Eight day trip into the Caribbean, nice ports, good ship and overall nice experience. The ship was in good condition and nicely decorated for Christmas. The entertainment was good and diversified. The fitness center was not too crowded ... Read More
Eight day trip into the Caribbean, nice ports, good ship and overall nice experience. The ship was in good condition and nicely decorated for Christmas. The entertainment was good and diversified. The fitness center was not too crowded which is nice and the equipment was plentiful and varied. We like the promenade design with shops and eateries and the Duck and Dog Pub. Surprisingly they have the suites located on deck 10, just below the activities deck which means you should pick your room carefully or the overhead activity can make the room noisy. Eating in the Windjammer Cafe can be hectic at prime time and specially when there a lot of children aboard. The noise level is very high and is not helped by the constant playing of dreadful noisy music. Eating in the dining room is delightful and the food is generally good and certainly plentiful. Overall very satisfactory trip. Read Less
1 Helpful Vote
Sail Date: November 2018
My wife and I have cruised 12 times on Royal, and this one was very good, but not the best. We had a mini suite and it was wonderful, spacious, and nicely laid out. My wife loves the animal towels and see was not disappointed. We have ... Read More
My wife and I have cruised 12 times on Royal, and this one was very good, but not the best. We had a mini suite and it was wonderful, spacious, and nicely laid out. My wife loves the animal towels and see was not disappointed. We have cruised on Adventure several times and the wear and tear is beginning to show. The Captain and his team were engaging, but the Cruise Director was not one of our favorites. The Food was good, but could have a little more options, especially at dinner. The entertainment was very good, especially the comics and the ice show excellent. The shore excursions were a disappointment especially in St. Martin and the Airport experience, too crowded with hundreds on the beach. St Kits was great and the jeep excursion wonderful. I would give the ports and excursions a 8 out of 10. The getting on the ship was one of the best ever, within 10 minutes of arriving we were on the ship. The getting off was very bad with long lines and broken stairs. A lot of young children were on this ship, but they seemed to be well behaved. Formal Nights are becoming a joke with guys wearing jeans and ladies shorts. We miss the real formal nights. The staffs were efficient. Because we are "Loyal to Royal" we will continue to cruise with them and are members of the Crown and Anchor Program. Read Less
Sail Date: November 2018
We took this cruise because of price. We live in Florida and are Diamonds with Royal Caribbean. Usually cruise on the bigger ships so not sure how Adventure rates among ships that size. Sometimes internet did not work or was very slow. I ... Read More
We took this cruise because of price. We live in Florida and are Diamonds with Royal Caribbean. Usually cruise on the bigger ships so not sure how Adventure rates among ships that size. Sometimes internet did not work or was very slow. I work online so this was important. If I had known this I would not have taken this cruise. After missing a lot of work we were also not offered any refund on internet package. Very disappointing. We were happy with all the staff and the Ice Skating show was great. We ate at the windjammer and the food was good I could always find something that I liked. Windjammer was full of people a lot but we could always find a table. We liked the bar on deck 14 it had a nice view of about 270 degrees out the front of the ship. The water in the shower was not always hot and hate taking cold showers. Read Less
Sail Date: November 2018
We chose this cruise for ship and Itinerary Our first on RCCL and Adventure was perfect not too big or small we never felt crowded in any venue plenty to do onboard. Port everglades embarking and debarking was excellent easiest ever so ... Read More
We chose this cruise for ship and Itinerary Our first on RCCL and Adventure was perfect not too big or small we never felt crowded in any venue plenty to do onboard. Port everglades embarking and debarking was excellent easiest ever so far. The food was great just not enough choices for dinner in MDR . windjammer was always crowded only ate there 3 times had breakfast in MDR good food and service lunches were mainly pizza or snacks from the Cafe. The ports were amazing never enough time to do everything we will probably take another cruise to get to all of them again. Labadee : Beautiful beach day and the roller coaster was short but worth it San Juan : Excellent history we visited 2 of the 3 forts did some shopping St.Martin : Took an Island tour(private not ship) still quite a bit of hurricane damage can be seen but beautiful place. Shopped in the port area St.Kitts : Took an island tour again lots of pictures taken just not enough time. Shopped in the port area. I would definitely cruise this itinerary again on Adventure or one of the larger ships Read Less
Sail Date: November 2018
We wanted a nice week away with a fun schedule, and RCI Adventure of the Sea fit the bill. It is a lovely ship but she is showing her age. We had a large rust spot in our room right up against the carpet and balcony door. Other issues that ... Read More
We wanted a nice week away with a fun schedule, and RCI Adventure of the Sea fit the bill. It is a lovely ship but she is showing her age. We had a large rust spot in our room right up against the carpet and balcony door. Other issues that brought the rating down: it became the second time in a row sailing that we had to walk the halls looking for our luggage. All pieces each had two pieces of RCI info clearly showing stateroom and name yet twice now they haven’t found their way to our room. We had a 8 night restaurant add on, one of the nights we were going to Chops. When we showed up at our reservation time we were told someone showed up late and we were going to have to wait in the Schooner Bar. I was furious that because of someone’s lack of timing I would have to wait to eat and they didn’t offer to pay for a drink or two. We left in frustration and had a wonderful meal at Johnny Rockets with great service. There was a time change during cruise and did not find out until the morning after it had taken place. Isn’t the Compass newsletter the night prior exactly where you would expect that information? After paying for Use of Vroom, their were days were you could not access it - very annoying. Another complaint was there never seemed like there were enough drink waiters. We were going to the bar ourselves the most on this one! Last complaint and I do not believe it was a fault of RCI, upon disembarkation the escalator was not working. People were forced to use the elevator, standing on the sides in small numbers or carry your luggage down on your own. Not a great way to say goodbye. I do want to be clear that the staff of Adventure were friendly and did their best to be helpful. I enjoy Royal Caribbean and after all my complaints I still believe in them. Read Less
2 Helpful Votes
Sail Date: November 2018
STAFF Many of the staff unfriendly, and not helpful or not willing to help. Never answered phones when calling because of long lines at the customer service desk. I have never seem so many employees not willing or able to make a simple ... Read More
STAFF Many of the staff unfriendly, and not helpful or not willing to help. Never answered phones when calling because of long lines at the customer service desk. I have never seem so many employees not willing or able to make a simple decision. I am not a needy person. I own a business and thought about if this was my business. Except for the states room personnel, all employees; food, managers, service, etc., seem to be unhappy and clearly it affected their jobs. It is clear that giving tips automatically has hurt the service on these cruises. INTERNET Internet worthless. They print material saying fastest internet at sea (Voom). Did not work two days, completely down, struggled to load a simple web page, and instead of refunding paying customers for the days not working, hours in line to negotiate refund for lost days. Employee handling my refund looked around to see if any other customers were looking to show me what he was taking off my bill. They clearly did not want to do the right thing and simply refund their customers for something they paid for and did not get. I spent at least two hours on the first day trying to credit a stupid credit that should have been given in the first place. The second time the internet went down, the line as two hours long for the same damn thing. I call the service desk and said I would not stand in line. They said someone would call me back. I said the last time it took two days. I told the service person to call themselves and give me the refund. I received the refund several days after the cruise. DINING We purchased upscale dining. Employee setting times had not clue what he was doing. Arrived at Izumi for a 7:15 reservation at 6:50. Nobody in restaurant and they would not seat us until 7:10. Ordered at 7:30 after asking to be helped and left the restaurant at 8:10, no food, late for show. Employees eating there sat down after us, ate, and left withing 20 minutes. Manager threw the server under the bus and blamed him and our complicated order (we ordered off the menu) as the reason for the mess. After the show we decided to eat at 10 PM at Johnny Rockets. They charged is $12.00 per person. After many, many conversation with the manager, hours wasted, they finally refunded the Johnny Rockets and our up-charge for the fine dining. Food was good at the other two restaurants, but the menu never changed. Just go once or twice and not purchase every night. Moral of the story, find another cruise line! Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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