2 Helpful Votes
Sail Date: November 2018
Keys at the door where not our keys they had 3 other guest names in the envelope Trash can still full with someon’s Sandals when arrival Wind jammer food was awful Service was awful The workers were not friendly Had ... Read More
Keys at the door where not our keys they had 3 other guest names in the envelope Trash can still full with someon’s Sandals when arrival Wind jammer food was awful Service was awful The workers were not friendly Had to wait forever for drinks on the pool deck Our dining room Maiin waiter was horrible Table 432 Service was so slow to two hours or longer in the dining room Steak and lobster night stakes were tough and overcooked Toilet would not flush had to flush a few times Entertainment was awful not enough shows in the evening That area to Dance was a small little dance floor When leaving the boat Was very and organized made us sit in an area to wait just to get off the boat for an hour and a half well the Coast Guard checked the boat very unorganized The cruise is not up-to-date Read Less
5 Helpful Votes
Sail Date: November 2018
This was our 3rd cruise. We are working professionals, in our 40's, and have done two Princess cruises prior (2013, 2016). This was our shortest of the three (6 days). Our first impression at embarkation was ... this ship is ... Read More
This was our 3rd cruise. We are working professionals, in our 40's, and have done two Princess cruises prior (2013, 2016). This was our shortest of the three (6 days). Our first impression at embarkation was ... this ship is moderately dated, dirty in the nooks and crannies, and poorly maintained. When we first entered our cabin, the first thing we noticed was the dirty, stained couch. Stains on the carpet, just not clean or kept up. The dining was pretty mediocre, as far as food quality. The food all tasted good, but was never very fresh tasting or looking. The presentation was pretty bland, too. The dinner service at the dining hall was very slow, even when we were among the first people for dinner. The wait staff at dinner seemed rushed and disinterested, pretty minimal conversation or discussion about the food, other than the bare minimum "Our specials tonight are ..." Entertainment was pretty good, not a lot of variety, but the dancers and singers were good. The ice dancers were probably my favorite (and I generally don't enjoy skating shows). The comedians were both entertaining. Three items that were probably deal-breakers for our next cruise: 1) $8.95 charge PER room service order - SAY WHAT?! Had our kids travelled with us, that would've cost us at least $150 extra! 2) Most of the in-room movies were unknowns, B or C movies, AND all were Pay-Per-View, at around $13 each! Again, WHAAAT??!! On Princess, the movies were included, many still in theaters, or at least newer; and 3) The poolside towel policy: check out towels and check them in, or be assessed a $25 CHARGE for each towel "lost"!? Are you kidding me? We are at sea, and those are $2 towels. Where do you think the towels are going? And who is going to take them? Just another way RCI tries to nickel-and-dime customers. The Flow-Rider was always very busy with long lines, the waterslides were fun and at the right time could be a short wait. Lots of kids on this one, but very crowded overall. It is very unlikely that I ever cruise RC again ... never say never, but I doubt it. Just unimpressed with this particular ship and staff. Sorry, RCI, I really wanted to like it. But compared to Princess (Regal), this one lost in spades. Read Less
Sail Date: November 2018
Went with a group of 3 other families. All three families were traveling with children. My husband and I were not. We departed from Ft Lauderdale flying in the day before. Our hotel, the Marriott, had a shuttle to the port the next ... Read More
Went with a group of 3 other families. All three families were traveling with children. My husband and I were not. We departed from Ft Lauderdale flying in the day before. Our hotel, the Marriott, had a shuttle to the port the next morning, so we did not rent a car. We took an Uber to dinner. No exploring of Ft Lauderdale since we had no rental car. We were on the Adventure of the Seas in a Junior Suite #1644 on deck 10. We picked this type of room based on the space in the bathroom. Deck 11 had the Windjammer, the buffet option for meals. We did hear some banging from time to time with, but for the most part it did not bother us to much. Embarkation was a little confusing as we had not done this thing in 25 years, but for the most part uneventful. Within minutes of check in the boarding process onto the ship was called. I had no complaints with the ship except for the elevators. Elevators would pass even though the button for up or down was pushed. There were 4 elevators located in the front port side and 4 more front aft side. The back end of the ship the same setup was made. We ended up using the stairs to move through the ship. We used the Windjammer on the first day at lunch time before the room was available at 1pm and for lunch when the Main Dining room was not available. We ate at the Main Dining room for all dinners. The food was fabulous EVERY night as was the service in the Main Dining room. The first excursion was the Stringray City and Snorkeling in the Grand Cayman sponsored by Royal Caribbean. It was a good experience but was crowded. We have been charged for the pictures, but still have not received them. I encourage all of you to pay for items with a charge card so you can call the credit card company to complain if you do not receive what you should have received. I could have done without Costa Maya. We did not have an excursion planned and did not feel comfortable leaving the initial high sale area of the port. Within 45 minutes, we returned to the ship. We paid for a Royal Caribbean sponsored excursion for the Playa Mia Beach Resort in Cozumel. There was an option for an all inclusive with lunch. We only chose the option to go the beach NOT the lunch option. We ordered and paid for lunch which was delicious and still came out cheaper than the lunch option. We were so happy with our experience that we booked a Christmas cruise for Dec 2019 on the Allure of the Seas. We would book another cruise on Adventure of the Seas in a heartbeat. Our decision to change ships was the broadway entertainment offered on the larger ship. My parents will be joining us and wanted the entertainment option. Read Less
1 Helpful Vote
Sail Date: October 2018
This is a very nice and relaxing itinerary. Ft Lauderdale to Labadee, Old San Juan PR, St.Martin and St. Kitts. The Ship: Impressed with how clean it was kept. Maintenance were always polishing and dusting. Newly renovated to ... Read More
This is a very nice and relaxing itinerary. Ft Lauderdale to Labadee, Old San Juan PR, St.Martin and St. Kitts. The Ship: Impressed with how clean it was kept. Maintenance were always polishing and dusting. Newly renovated to accommodate more guests. This is BIG BUSINESS......Constant sales pitches....Leave your RC channel on the TV off. Everywhere you walk, especially on the first day they are strolling the decks trying to upgrade you to anything they possibly can Not pushy. But annoying. We have learned to say no thank you. We booked a Promenade room on deck six. It seemed larger than an inside cabin (did that twice,,,first and last) Only had an issue with noise one time Partiers at 3:30 a.m. on the last night Other than that we enjoyed it. It was actually nice to have the window overlooking all the action. The daily Compass was always packed with something scheduled for a variety of interests. we particularly enjoyed the Trivia games (won twice), comedy show, adult game show and playing mini golf. Did not visit the spa, but the gym was clean and not crowded in the morning. Second level for the pool deck was enjoyable. Service: Our cabin server was fine. Not very personable (Pedru/Pedro) but he always had a bucket of ice for us as requested when I met him on the first day, Dining Room: Thanks to Michael and Sonny.....You two were Amazing! We ate most nights in the dining room mainly because of them.... Chops: Also excellent service. Except we did feel a little rushed. Johnny Rockets: Friendly service Had no problem exchanging my warm fries for fresh hot ones. Windjammer Cafe: It's a cafeteria.......Very few smiles Food: Best meal......Chops Filet and Salmon cooked to perfection. Great side dishes served family style. Excellent Mushroom soup and the Best Key Lime Pie ever... Dining Room: We were very pleased with the selection and quality. Menu changes nightly. Favorite Entrees....Lamb Shank, Salmon and NY Strip. Avoid the Chicken (dry breast portions) Best app. Easy shrimp cocktail and escargo. Soups were good...Best desserts: Decadent chocolate cake and the cheesecake. I also enjoyed the cheese plate. Johnny Rockets: Good cheeseburgers and shakes $10 pp and $6 for a shake Windjammer: Hope you like Curry Promenade Cafe: Good for late night pizza and sandwiches. Good selection of desserts. Coffee is better than windjammer. Overall it was a very good cruise! We are looking forward to our next. Possibly a RCC. Read Less
2 Helpful Votes
Sail Date: October 2018
My name is Andrew. My wife (Kristen) and I just finished our honeymoon aboard your Adventure of the Seas ship out of Ft. Lauderdale from October 27th thru November 4th. This special trip that we planned nearly a year in advance left me ... Read More
My name is Andrew. My wife (Kristen) and I just finished our honeymoon aboard your Adventure of the Seas ship out of Ft. Lauderdale from October 27th thru November 4th. This special trip that we planned nearly a year in advance left me sorely disappointed and frustrated for several reasons. After the abysmal experience I would like to share it. Issues began prior to boarding the Royal Caribbean Adventures of the Seas ship when my wife and I attempted to book excursions through Royal Caribbean's website. The website simply did not work and would not process our requested excursions. This was a problem as we would prefer to avoid additional fees. Booking online in advance privileged us to a discount which we wanted to take advantage of. We attempted to use the website countless times. We tried different web browsers and even our smart phones. The site would not work. As this issue did not resolve after all our efforts over a couple of hours, we called Royal Caribbean customer service for assistance. Their customer service representative logged in with our account and had the same issue. The customer service representative stated there was nothing they could do. They were apathetic and when we inquired if the pricing would be honored on the ship, as the issue was on Royal Caribbean's end, we were told, ‘No’. This obviously led to us having no choice but to pay more than we should have for excursion(s). We made it to Ft. Lauderdale and were anxious to get on the ship as soon as possible. We did. After we initially boarded the ship, my wife and I meandered for a brief stint. Shortly after, I found myself in the Windjammer Buffet to get some lunch as my wife waited outside on the deck, as Kristen has a severe gluten allergy and wasn't hungry yet. While in the buffet line I was pleased to see signage that encouraged guests with allergies to approach the staff for assistance when getting food. These signs were everywhere. I was pleased had confidence that Kristen would have substantial options, especially as even when we booked the trip her Itinerary even allowed a notation for ‘Gluten Allergy’. As I was in a slow moving line, I politely asked a member Royal Caribbean Windjammer staff where or what was offered for people who had a gluten allergy. The staff member, an Oriental female, smiled and with a look of confusion walked away from me. She never came back. I returned to my wife and gave her a quick rundown of the encounter and we both agreed we would try to get assistance when she was hungry. Being reasonable people we figured that there would be some workers on the ship who would simply not understand us. I had only asked the Windjammer employee because we have learned to be very proactive, careful, and thorough to ensure meals from sources outside of ourselves are safe for Kristen. Eventually Kristen was hungry and went to the Windjammer buffet as I stayed on the deck. When she returned she looked concerned and had a plate with lettuce- just lettuce. I was perplexed and asked if she was helped. Kristen then explained how the employees in the buffet either could not understand her or walked away from her. She sought help from several Windjammer employees and some were deemed to be ‘supervisors’. As no employee helped her at all she searched for anything that was 1, clearly gluten free and 2, did not suffer from cross contamination. So she returned to me with the one thing she felt was safe. Lettuce, just lettuce. I was not happy. This cruise was our honeymoon and not even a few hours in, it already had begun to show hints of what eventually became a miserable and problematic nightmare. I realized that I needed to speak to the head chef and get us answers to avoid further issue. I told Kristen I was sorry for how things were going and I'd go back in to the Windjammer and get things straightened out… I went back in to the Royal Caribbean Windjammer buffet and started an ‘excursion’ sarcasm very much intended. I spoke to any employee I could. This venture occurred for approximately 20 minutes and included Windjammer: wait staff, food suppliers, drink suppliers, and alleged supervisors. Eventually after being led in literal and figurative circles by the Windjammer staff, I was linked to a floor supervisor of sorts who allegedly would get me the chef. I was relieved, finally someone who can help! The male supervisor assured me that he would personally make sure my wife would get food and said he would get the chef immediately. I was elated. At that point the supervisor stationed me by a meat cutting station just outside of the kitchen entry on the far end of the Windjammer buffet. The supervisor left me and entered the kitchen and I patiently waited for him and/or the chef to come out to help me and my wife. Meanwhile as I patiently waited, I watched as other guests helped themselves to their 1st, 2nd, and even 3rd serving of heaping piles of food. Consider, while I am watching other guests eat endless amounts of whatever they want, my wife can’t even get a basic protein or side item. Hours in to our honeymoon we were spending more time apart than together and wasting precious time while she became hungrier. Kristen waited for me to pull through with good news. This did not happen. The supervisor who went in to the kitchen never came back, nor did a chef come out. I stood and waited for 5 minutes, 10 minutes… eventually I asked a female food supplier to check on the supervisor and chef for me. I explained how I had been desperately waiting for them. She said she would go get them. I believed her. She went in to the kitchen and never came back, no chef… 15 minutes, 20 minutes (meanwhile I’m getting dirty glares from guests in the buffet line as they don't understand why this guy with no plate-me, is standing in the area of the flow, even though I was careful not to block anything). So then I asked the young male Windjammer meat cutter who had been near me the entire time, if he could check on the chef for me that I had been patiently waiting. He recognized this as I stood near him for 20 minutes. He did leave his station and go in to the kitchen. Eventually he came back to report that the chef would be on his way, he stated the chef was allegedly wrapping up a phone call. I was baffled that the chef was so apathetic towards me and my wife but appreciated the efforts of the meat cutter and waited for the chef to come out. Also, I realized what I had been dealing with was on the verge or absolute ridiculousness and extraordinarily poor customer service so I took my smart phone and recorded the back end of this experience. I wanted documentation and proof of the unacceptable ordeal. After several more minutes of recording and begging for any sort of help, I gave up and went back to my wife. I missed her and knew she would worry about me. No one was coming, no one would truly help us. I learned that, nothing else. Easily over an hour of our cruise gone, me-upset and concerned, frustrated. Her-hungry and confused as to what was going on. I filled Kristen in on where I was and what happened and we decided to head to guest services with urgency for help. The ship was leaving the port and I did not want us to be on it if my wife could not get simple sustenance. At guest services we waited in a long line to eventually be connected to a staff member who took us from one floor to another, looking for the proper people so that Kristen could eat. I was so confused, was this the first allergy Royal Caribbean ever encountered? It sure seemed like it. Princess Cruise lines labels the food for allergy purposes. They handle it with knowledge and efficiency and don’t miss a beat. This was our first try at Royal Caribbean and I began to tell the employees that if my wife could not eat a proper diet we would just forgo the cruise. We would have no choice. At one point hours into our pursuit for assistance an employee back at the Windjammer pointed at an alleged gluten free bread. I told the staff I would not stay on the ship if my wife's diet was to only be comprised of possibly gluten free bread and lettuce. The staff I was with kept saying they were wanting to help us but we still had no solution. About 3 hours in to the nightmare we finally managed to get to two chefs in front of us. I was sorely upset for my wife and the way we were treated. I was appalled by the manner in which the Royal Caribbean employees handled the situation. I explained the trouble we ran in to, the chase I was on, the employees disappearing, and showed video footage of I dealt with. I asked these chefs why they did not come out to help me. They had no answers. There is no answer for what they did or more accurately didn’t do. They did not deny anything which I appreciated. Eventually one of the chefs apologized. I was glad to finally hear the smallest shred of human decency but as I explained, the 3 hours we lost was precious and my wife was still very hungry. She finally was given a couple options from the chef and we moved on praying and hoping getting her food would not be an ordeal as even when we booked our trip, we were able to note that she had gluten allergy. We didn't think it would be a surprise or major issue. We try to be optimistic people. We thought things would be better and were proactive to ensure there were no more major problems. Per the chefs instructions we ordered Kristen a gluten free breakfast a day in advance, for approximately 10:00. We called in the morning to report that we would be on our way and were told to ask for 'Kenny’. Again, we followed the instructions we were given and I called to be extra thorough. When we got to the Windjammer we asked for Kenny as instructed. No Kenny came, eventually a random chef came to us but had no idea what we were talking about. He was not aware of the advance order that was placed. He said he could make Kristen’s breakfast but if would take at least 10 minutes. We would have preferred it to be done so we could enjoy our ship activities and move on to our island stop but we allowed them a chance to get it done. Over 20 minutes later I went up to check on my wife's breakfast, the staff looked at me confused and said it was ready. So I returned to our table where we waited briefly, they then brought her pancakes and no syrup. So she waited nearly ten more minutes for syrup, not sure why that was so difficult, but it was. So my wife who had pre-ordered her food a day in advance and checked in on it in the morning was seated watching everyone else eat for nearly 40 minutes just to finally eat cold pancakes and eggs. The scrambled eggs had two hairs in them and as much as we would have addressed it, we were on the verge of missing planned activities. The kitchen was not receptive, our efforts were a lost cause. Also as a side note on day one we inquired with the chef and were given some clarification on gluten free options at Windjammer as far as what is available in the buffet. That information was helpful but meaningless due to the excessive cross contamination from the guests who sloppily make their plates, the buffet was NOT a viable option. After this dining experience at the Windjammer and upon further investigation for the remainder of the trip my wife and I utilized the small Cafe on the other end of the ship as we learned they offered small but gluten free pizza. The Café personnel were not initially knowledgeable about gluten and cross contamination but with great effort my wife and I were able to muddle through it with them. The pizzas took 10 minutes to make whereas all other food was immediately available, this excludes the wait in line. It was a struggle to pick up the gluten free pizza once it was done due to the way the lines at the café were set up, it usually sat at the kitchen window for a while but we made it work. Kristen ate the mini pizzas every day for lunch as the Windjammer proved to be insufficient no matter how hard we worked with them. Pizza, every day. We weren't going to even try and eat at the Windjammer anymore but we did go there for drinks three times and even that was too much for them to handle. On day one I was told I could not have orange juice unless I went to the bar where I waited and was ignored for nearly 10 minutes just to finally leave and get orange juice from a secondary drink station, no different than the first I went to. Then a couple days later, when I wanted to get water, a member of staff mildly scolded me and refused my entry to the Windjammer. She said my shirt was wet. It wasn’t. It was dry, my body was dry. My shorts were nearly completely dried from being in water maybe an hour or more before. I suppose they appeared used or tattered from going down water slides earlier that day? With no decency or reason the Windjammer employee outright berated me that my shorts were wet and declared I would not be allowed in the Windjammer for a cup of water. No Water. The third experience occurred several days into the cruise. I went to a drink station and was told they only had one flavor of drink, so I politely accepted the singular option I was given. The staff member than opened the machine to discover not only was the drink she offered completely empty but it was lemonade and not the flavor she had stated. She then pointed me in the direction of another station across the room. The second drink station I went to had an employee who had no cups and I had to stand and wait for any sort of beverage. Also, on a last Windjammer note, on the second to last day since we happened to bump in to the head chef of the Windjammer. Kristen was sick of pizza. We thought it was a stroke of luck and we asked if he could make my wife chicken for lunch. She was tired of pizza! He was polite and it was made and there was hair in it. Pizza, again… Moving on, my wife and I researched the evening dining dress codes. We ensured we had appropriate attire for every evening. At the dinners, none of the dress code guidelines were enforced. People wore shorts, wife beaters, see through shirts, and tank tops. This occurred on casual and formal nights. Had we been given accurate information, we would have packed far more casual wear in lieu of several suits, dresses, and shoes. However per guidelines of Royal Caribbean, we easily incurred additional luggage costs that could have been avoided. We did so because we follow rules. However, they were not applied or followed by anyone else. I would have saved a small fortunate in luggage costs had Royal Caribbean accurately stated what was allowed at the dinners. Also, insult to injury please recall when I was scorned for the shorts I had on and that led to my refusal of admittance in to the non-luxury, messy buffet. So I was not admitted there, yet others were dressed comparably and worse but were somehow allowed to attend what was considered the fine dining? Moving on, in regards to the excursion we wanted to book online, as we approached the excursions desk to book it, a guest of the ship and his two kids stopped right at the entrance. The man may have been drunk but I said excuse me to him twice as he and his kids were blocking the corridor we needed. He responded by yelling and cursing at me directly in front of the Guest Services Desk and several employees. They all ignored his belligerent attitude and profane manners. This particular guest became well known around the ship for his abusive attitude. He cursed out and older man at the sky bar and got in to it with another guest at the Windjammer. I can't hold Royal Caribbean accountable for this man's actions but Royal Caribbean is responsible to ensure guests have a safe and enjoyable trip. Had they addressed this man on day one when we encountered him at Guest Services on day 1 he could have been put on notice and maybe would have acted more civil during the trip. If he refused, at the time he could easily have been removed from the ship. Also, we learned there is security and jail on the ship which easily would have housed him and would have been justified enforcement for any of his belligerence and altercations. When we finally got around the vile man and his kids the woman at the excursions desk was not knowledgeable and could not explain anything about the excursions we we're interested in. She eventually shared with us that it was her first week. Also, we did not get the 15% discount that we should have been able to had Royal Caribbean’s online booking process worked. More money lost. My wife and I scheduled a couple’s massage and it was supposed to be 75 minutes long. We arrived early and due to a seminar held to sell acupuncture treatments we did not get in until 10 minutes after the time we were scheduled. We verified with the masseurs that our scheduled massage was the special deal offered by the manager ‘Z’, and they left and returned saying it was. After the massage we noticed it was only a 50 minute treatment. There are no clocks around and when we asked what the spa would do to make it right the only thing they offered was for us to come by on an island day (lost time on an island) and we would be given 25 minute back rubs. We spent a fortune at the spa and they could not even give us extended times or throw a complimentary ________ treatment at me or my wife. We lost more time and to be frank we didn’t even want the quick back massages that ended up wasting more of our time. More cost to us financially and of our precious time. During a Ping Pong tournament there was a no show and I asked Royal Caribbean staff member ‘Jack’ if another individual could play. I did not know the person who wanted to play but they were present. I was very polite and explained that since someone who signed up wasn’t there, the guest who was turned away and was still present could take the open spot. Jack scolded me and glared at me with distain. He said, ‘no!’ I wish I was making this up. He then scorned me and stated that the playoff spots were final. My wife was a witness to his mannerisms towards me. Inexcusable. I was weighed to use one of the two slides on the ship. The scale showed 219 lbs. which I did not believe was right. I weigh around 210 lbs. I was refused use of the, ‘yellow’ slide and had to wear a wristband that reflected I was to be refused use of the slide. The slide has a weight limit of 220 lbs. which I was still under. Upon returning from the cruise, the following Monday at my Doctor’s office I weighed in at 208 lbs. I guess I lost nearly 12 lbs on a cruise where everyone else gains weight because of all of the endless dining options, makes sense? Regardless, I was needlessly refused use of a slide while I was under the weight restriction (with a faulty scale). Less and less activities. Some honorable mentions of other problems. I saw towels on the outside of rooms, so I followed suit. The person who cleans rooms, who was very nice, and stated his supervisor wanted me to be put on notice not to do that. It was innocent and I profusely apologized. I told him I would happily talk to his supervisor because someone who to be so concerned over towels could possibly help us with all these other issues. They never spoke with me though. The safe provided in the room was very old and we later learned it is known to malfunction. The last night we wasted over an hour and a half waiting for someone to get the safe to work since our passports were in it. Then we were told the wait was to be expected. Throughout the Cruise, multiple elevators were ‘out of service’ the reoccurred every day. On one of our particular Dinners, my wife waited nearly 45 minutes after I received my food for hers. All of the issues were reoccurring and led to several missed activities. Our honeymoon was a mess, a disaster, it lacked the assurances of fun, relaxation, and essential things like food for my wife. This honeymoon was terrible and there was no need for it. I even contacted Travel about the issues and heard back this weekend. The response from Royal Caribbean was that they offer skim milk on their ship and my wife and I it should have been able to find gluten-free options... Despicable!!!!! If you have celiacs please be leery! Read Less
Sail Date: October 2018
We knew going in that this was not one of RC's newer ships. We are personally not interested in ships with a passenger capacity of 5,000+ so a "smaller", older ship is usually fine with us. I wonder though if the cruise ... Read More
We knew going in that this was not one of RC's newer ships. We are personally not interested in ships with a passenger capacity of 5,000+ so a "smaller", older ship is usually fine with us. I wonder though if the cruise lines offer lower quality food and amenities on their older ships. The Good: Embarkation was fantastic. We arrived at the port at approximately 11:15 and were on the ship by 11:35. Can't beat that. Crew members were all very friendly. Drinks were excellent, not watered down. Highlights were champagne bar and deck 12 bar above the pool bar. Breakfast in the dining room was excellent, especially the french toast. Ship decor is very nice. Very smooth sail with very little movement. We were always able to easily find four lounge chairs together. Debarkation was smooth and easy. The Bad: The cabin had stains on the couch and the carpet did not appear to be very clean. I wasn't looking for issues but couldn't help but notice an accumulation of dust along the top of the baseboards. I'm not talking a week's worth of dust, I'm talking several weeks. The mattress was more firm than I would like but that is a personal preference and you can't please everyone so no big deal. Our stateroom did not have kleenex in the bathroom despite there being a dispenser for it. I asked the room steward and it was immediately provided however I was informed that kleenex is now a "request only" item. Seriously! A Motel6 provides kleenex! Dinner in the dining room was fair to good. Lunch in the buffet is chaotic with fair food and basically the same offerings every day. The "taco bar" had only hard taco shells, beef chili, and toppings. Burgers and turkey were dry, chicken was good. The So/So: Entertainment - some good, some not so good. Revoiced was excellent. The ship's singers and dancers were only okay. The hypnotist show was not believable to me. The comedian was very good. Most of the live entertainment throughout the day was very good and I enjoy that much more than piped music. Read Less
3 Helpful Votes
Sail Date: October 2018
This was one of the best vacations I have ever been on. Let's start with the Schooner Bar staff. The Schooner Bar is my absolute favorite spot on any Royal Caribbean ship, and this trip proved to be no different. Alex, Oleks, ... Read More
This was one of the best vacations I have ever been on. Let's start with the Schooner Bar staff. The Schooner Bar is my absolute favorite spot on any Royal Caribbean ship, and this trip proved to be no different. Alex, Oleks, Jeirich, and Jomit were OUTSTANDING. Absolutely the highlight of our trip was spending every evening with them in the Schooner Bar. They were fast, helpful, friendly, and they knew our names by night one of the trip. I will absolutely never forget how incredible they made our trip. Custom drinks, jokes and riddles at the bar, and just an all-around amazing experience. I looked forward to spending my evening with them each night before and after dinner. What an incredible staff that venue has - I hope that our review can be shared with them, as there are no possible words to even BEGIN to thank them for everything they did for us that week. My boyfriend (now fiance) and I got engaged on the first night of the trip, and Alex surprised me at the end of the week with a rose he made from a napkin, and it was BEAUTIFUL. Seriously. We were beyond lucky to meet these individuals, and I hope everyone who cruises on that ship in the future has the opportunity to meet that bar team. We managed to find Oleks also working the Pool Bar and the Quest Game Show, and he made sure to also take extra care of us while in other venues. I cannot say enough kind things about these individuals because they're just that fantastic. They kept us loaded up with trail mix snacks, and created many shots for us that they made up or were practicing. Many of my best memories from this trip were with the Schooner Bar staff - Specifically Alex, Jeirich, Oleks and Jomit. Now let's talk about Giovanni, the Schooner Bar performer for the week. HE WAS AWFUL. Again, I spend the majority of my time in the Schooner Bar, and we had to listen to him every. single. night. HE DIDN'T KNOW THE WORDS TO ANYTHING. I wish I was kidding. He made up the words to almost every song if he didn't know it, and then sang those songs every single night with DIFFERENT WORDS. I was done with him from night one. There was one night where he pretended that the original performer of the song he was about to sing just got on the ship and had full conversations with himself pretending to talk to them and then sing in their voices... it was just awful. I would be extremely unhappy to have to sit through more performances of his on any other trip. No one in our party enjoyed it. We ate dinner in the main dining room every night, and had the pleasure of having Maurice and Ajay (Sapphire Dining, Deck 3, Table 128 every night). Our wait staff was a BLAST! We had a great time getting to know them both. Ajay has SUCH a personality and was a joy to talk to at dinner each night. He always kept us full and laughing. We didn't see Maurice as much, but had some great conversations with him when we did. Kareem from the Cruise Director's staff was also awesome! He did a great job with trivia, and befriended us a bit later in the trip. We had a blast participating in activities with Kareem, Isaac, Tami, Sarah and Kelly! They were all fantastic. We did the Rum Tour in Puerto Rico, and honestly hated everything about it. It was an absolutely waste of money. They took us across the street from the port to a restaurant, gave us a 20 minute run-down of Bacardi, made us a tiny drink (choice of rum & coke, Pina Colada or Mojito) in a small plastic cup, gave us a shot of VERY harsh rum, and then called it a day. The tour guide was nice, but the tour wasn't a tour and NOT worth $38. We also did the jet ski tour in Labadee, and I would MORE than recommend this tour to anyone interested. We had the most amazing time! I have never been on a jet ski before, and I could have zipped around those blue waters all day. It was an incredible experience! The ONLY issue I had this week was with Guest Relations onboard. I book every trip through my travel agent, and did so again with this trip. When we didn't receive the bottle when we arrives (but our friend who traveled with us did - she booked through my agent, as well), I went to Guest Relations and spoke with a representative, and she couldn't have been more rude through the entire conversation. When I asked if we were getting the champagne, her response was "Well "insert my travel agent group here" makes a lot of empty promises and I don't see anything in your account about it." I responded with "I'm asking because the friend we are traveling with got her bottle when she first got to her stateroom and she booked through my agent, as well, so that's a bit strange. This is my seventh cruise and I have received it every time, so I just wanted to check." She then checked my friend's account and said "Well I don't know how your friend got it because there isn't anything in her account either." She then looked at me and said "I'll give you a bottle from my department, but you need to understand that you're in no way entitled to it." That statement made me BEYOND angry. I in no way thought that I was entitled to it - I was just asking what had happened, and her response was uncalled for an beyond rude. I then said thank you and walked away, and the bottle arrived in our room that evening. For someone who works for Guest Relations, she could have been much nicer about the situation. By adding her line about being entitled, she made both myself and my fiance extremely angry and upset. It was just very mean and disrespectful. Read Less
1 Helpful Vote
Sail Date: October 2018
Cruised with my wife and another couple choosing this cruise because of the 8 nights and ports of call. We are all Diamond members and have cruised exclusively on RCCL. Flew into Ft. Lauderdale the day before and enjoyed our stay at ... Read More
Cruised with my wife and another couple choosing this cruise because of the 8 nights and ports of call. We are all Diamond members and have cruised exclusively on RCCL. Flew into Ft. Lauderdale the day before and enjoyed our stay at the Embassy Suites. Took a Taxi to the cruise port arriving at 10:45 am and was on the ship by 11:30 am eating lunch. Embarkation was smooth and all the RCCL workers were friendly and helpful. One change is that you do not get your sea pass card until you get to your room at 1 pm. One complaint is the muster drill. I know it is mandatory but our station was directly facing the sun and we were packed in like sardines for 20 minutes in 85 degree heat sweating profusely. Some people could not take it and walked inside to get some air, made me half sick to my stomach. We had a inside cabin on the 7th floor with a window facing the promenade and our room attendant Joel was excellent, keeping our room clean, stocked with ice and answering any questions we had. We ate in the MDR 6 nights and found the food very good. Some nights better than others but overall the selection was diverse. We ate in Chops and had a excellent meal and in Giovannis Table and found the food and service just OK. The Windjammer was very good for Breakfast and Lunch, especially enjoyed the fresh fruit everyday. Enjoyed the Ice Show and comedians and the RCCL singers and dancers were above average compared to some shows I have seen on other ships. One complaint is the Cruise Director was as plastic as you could get. Compared to some of the excellent Cruise Directors we have sailed with in the past he was below average. The Love and Marriage Game could have been better but he was just going through the motions. All 4 felt this way about him whenever he emceed an event. We have a motto that sometimes things are not going to be perfect so we go with the flow and don't let the small things bother you and ruin your vacation. The RCCL employees try hard to please everyone and keep the ship clean as possible in the time they have. I am an early riser and found employees cleaning at 6 am with a smile on there face and a Good Morning when I went for coffee. The pool area on Cruise Days were packed but we were able to find a place in the shade and if we wanted sun we sat on the edge of the pool enjoying the music and atmosphere. Because of the time of the year there were very few children on board. Labadee is a fun day, just a beautiful place to relax. Did not do excursions because we had been to the ports of call San Juan, St. Kitts and St Martin several times but still enjoy shopping at St. Martin and St. Kitts. The Diamond Club is a nice perk but with over 630 members on board RCCL needs to find an alternative to how people were served. The concierge was rude and not helpful and did not make RCCL any friends when asked about the situation. Especially when the serving area is packed in a room that seats an estimated 40 to 50 people. We are planning on cruising again on RCCL with an Hawaii Cruise on the Ovation of the Seas in the fall of 2019. Read Less
7 Helpful Votes
Sail Date: October 2018
25th Anniversary trip. Overall we had a great time, however our last cruise was with Disney 15 years ago. The first thing we noticed was the stained carpets and the dirty windows in our balcony state room. Unfortunately the very first ... Read More
25th Anniversary trip. Overall we had a great time, however our last cruise was with Disney 15 years ago. The first thing we noticed was the stained carpets and the dirty windows in our balcony state room. Unfortunately the very first thing my wife did on board was clean the glass in or balcony door. The same goes for all the exterior windows on board very grimy and dirty. Our room steward was ok but far from what we expected, not that it was a problem but left dirty towels several time, if we left dirty dishes anywhere in our room other than in obvious places like floor or couch they were not taken out. The food was really good and our waiters were amazing. The bar staff was awesome. The shows were ok but far from the professional shows we expected. Sorry for all the negativity, we honestly did have a good time just had expected a lot more. Read Less
8 Helpful Votes
Sail Date: October 2018
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to. Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 ... Read More
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to. Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 times when forced . Promenade restaurant did a great job on pizza , also at breakfast had a small variety. But the food tasted good. Main dining, the service was great!!! Breakfast and lunch were good. Dinner had very little change from night to night, also was were most of our group had problems with the food. Fish really smelled. If you are vegetation or Vegan you will have a terrible time eating. The Promenade was dark , I always felt as if it were night. Lacked in shows. They didn't repeat the movies under the stars on the tv. I did like the new registration process. All the people working on the ship was amazing!! You could smell the smoke from the casino on deck 5 (casino is on deck 4) Don't leave anyone that is disabled down on the port .. Our friends were forgotten and had to work their way onto the ship. I think that is sad. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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