Celebrity Infinity Cruise Reviews

4.0 / 5.0
1,666 reviews
Balcony
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Balcony
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Bathroom in RS 6133
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Bedroom in RS
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3.7
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1,666 reviews
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11-20 of 1,666 Celebrity Infinity Cruise Reviews


Disappointing and overpriced

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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Mystooka
6-10 Cruises • Age 30s

This was an extremely disappointing cruise. The boat is much older and the passengers where not friendly at all. The staff where friendly for the most part but we where turned away for dinners that we paid for because we did not dress fancy enough for their standards. Some of the staff made fun of my outfits and specifically my hats which fueled the guests prejudice. They where bot really very ...
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Sail Date: December 2023


Excellent locations with an excellent crew.

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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Scud UK
2-5 Cruises • Age 60s

We choose this cruise as a Christmas and New Year getaway. Even though we had an inside cabin, it was very comfortable and suited our needs. We wish to thank Betty (Housekeepng) for looking after our room and brilllant service. The food in the Cafe on Deck 10 was very good with many thanks to Miriam for making us so welcome. We don't do Restaurants or such as we are not into big ...
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Sail Date: December 2023

Cabin Type: Celebrity Suite


Disappointed

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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Pat0232
6-10 Cruises • Age 70s

A family member selected this cruise. Good news: interesting ports, the wait staff (Juan & Clara) were excellent, the food was okay - very good in specialty restaurants. Bad news: everything else. The ship is very worn and tired. The cabin upholstery has holes and the bathrooms need help. For days the ship had no Kleenex. The entertainment was loud and “canned” ( I did like the acrobats ...
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Sail Date: December 2023

Cabin Type: Concierge Class 1


Fantastic itinerary and great service

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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mkesolo
10+ Cruises • Age 70s

The itinerary was the main draw for booking this cruise. We were not disappointed. For the most part, port to city transportation was explained in advance and easy to understand. The ship does feel a little older and worn with some minor maintenance issues to be addressed. We appreciated the high-quality food in both the main dining room and the buffet. The cruise didn’t feel full, and we ...
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Sail Date: December 2023

Cabin Type: Inside


there were no interesting details

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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mgoldb
10+ Cruises • Age 70s

The ports in Morocco attracted me as we had never been anywhere like that before. The shore excursions did not meet our needs so we went elsewhere. The cabin steward did not seem to be on the same ship with us as she seemed to have no idea what was expected of her. The food in the MDR was far below standard. I had trouble fining something on the menu that I wanted to eat many nights. The ...
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Sail Date: December 2023

Cabin Type: Sunset Veranda


summarize

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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Macbeth2022
10+ Cruises • Age 70s

main dining room service was excellent. Food was just ok. there were options every day for grilled salmon and chicken. steak looked burnt and very thin. menu was not very exciting. one night's options included duck, lobster, beef wellington, and lamb. other nights not as exciting. servers were excellent and very accommodating. wine steward very helpful and ready to assist us every night. cabin ...
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Sail Date: December 2023


Outstanding food and staff on the Infinity

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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Literary Lynne
10+ Cruises • Age 70s

Had one night in Barcelona pre cruise and arrived at the ship at our assigned time of 12.30pm. Luggage taken from us and then we were immediately checked in and on board in five minutes. The last time we were on Infinity was in 2016 and yes, she is a little jaded in places now like the pool changing room where there were no locker keys and broken locks on toilet doors but generally we found her to ...
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Sail Date: November 2023


Faulty cabins with noise issues and faulty heating. Ship needs a complete overhaul. Avoid this ship!

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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Easternbelle
10+ Cruises • Age 70s

The Heating did not work and there was loud constant noise in the cabin. Other passengers also experienced similar problems . Guest relations were aware of this but presented as though this was the first time it had happened. Technicians tried to fix this but this resulting in a burning smell throughout. We were then offered an indoor cabin with even louder noise issues than the previous one. ...
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Sail Date: November 2023


First and last time on Celebrity

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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jekyll2020
6-10 Cruises • Age 40s

Cruise had a great itinerary and we thought Celebrity was a step up from our traditional RCL cruises. The ship Infinity was in rough shape. Cabin was noisy, we were woken many morning s at 6 am from crew making noise above us. AC and heat were difficult to control Day 2 - The ship had severe problems with power on the 2nd day causing them to shut the ship down for about 6 hours for repair. ...
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Sail Date: November 2023

Cabin Type: Prime Veranda


Think about another ship if you're a Retreat guest.

Review for a Europe - Western Mediterranean Cruise on Celebrity Infinity

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FLGooner
10+ Cruises • Age 60s

Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip. Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise. The cost of the Retreat is ...
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Sail Date: November 2023


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