Sail Date: June 2018
Time of year and amazing destinations we have never experienced before. Most were easily explored on our own. Great weather may for memorable sunsets and good use of the balcony. Travelling under the Great Belt Bridge with 1.5 metres to ... Read More
Time of year and amazing destinations we have never experienced before. Most were easily explored on our own. Great weather may for memorable sunsets and good use of the balcony. Travelling under the Great Belt Bridge with 1.5 metres to spare at midnight was thrilling. We enjoyed the itinerary so much we would repeat the experience one day. Would have liked to call into Stockholm but was not on this itinerary. Entertainment was pretty good especially the pianist in the Schooner Bar which had a great atmosphere. The ships orchestra were brilliant and much enjoyed also as trios at other times. The dining experience was the only thing that let it down - the queues were enormous and sometimes we decided to go without a dessert or we would have missed a show. The service was slow arriving from the kitchen to the table. The food was great when it came but when you are sitting on a table for two it was a long wait and when you are sitting on a larger table we sometimes run out of conversation! The food itself was delicious even for us vegetarians. Read Less
1 Helpful Vote
Sail Date: June 2018
We choose this cruise because of the stops and total days. This was a great way to see other world cities and have a great time doing so. It was our 3rd cruise with Royal Caribbean, a great cruise line and very well organised. Never a ... Read More
We choose this cruise because of the stops and total days. This was a great way to see other world cities and have a great time doing so. It was our 3rd cruise with Royal Caribbean, a great cruise line and very well organised. Never a dull moment. All the shows were great and the comedians were quite funny. A great variety with dancing and singing by some of the best performers on any ship. The whole crew did an awesome job from housekeeping to dining and other activities. I personally liked the artwork for sale. The variety and quality of art would make any collector happy to attend any or all auctions. The Park West personal were very knowledgeable about all works of art and artists. Adrian and his crew were more than helpful. They even had raffle giveaways which included free art work and even bottles of champagne. All of this is a bucket list must do. Read Less
2 Helpful Votes
Sail Date: June 2018
I have just returned from a 12 night Northern Europe cruise with my partner and was rather disappointed by the whole experience. The Navigator of the Seas was a very dated and poorly designed ship, and overall the cruise offered little ... Read More
I have just returned from a 12 night Northern Europe cruise with my partner and was rather disappointed by the whole experience. The Navigator of the Seas was a very dated and poorly designed ship, and overall the cruise offered little value for money. Cabin We booked an outside cabin (standard with a window). We weren’t expecting to be in the lap of luxury but in all honesty we felt like we were staying in an old caravan. Faded carpets, and worn, poor quality furniture meant that we wanted to spend as little time as possible there. The cabin itself was tidy but unclean – despite the fact our stateroom attendant turned down the bed every day. We had to ask on three separate occasions for stained bedsheets and pillow cases to be replaced. There was dirt in the drawers and thick layers of dust in many places. Not great. Satellite reception on the TV was also poor (shows would regularly freeze or cut out half way through, though I’m not sure if this is common to all ships). Dining A mixed bag. The food itself was decent but not spectacular. The Sapphire Dining Lounge, which is the main a la carte restaurant included in the cost of the cruise, was very pleasant, and had a hint of luxury with a nice winding staircase and chandeliers. The menu each night had a good variety of choice and our waiters were friendly and attentive – couldn’t fault them. However, we still experienced a number of issues. The dining room and bars ran out of a huge number of drinks very early on – we ended up on our fourth or fifth choice of wines about halfway through the cruise and number of cocktails were unavailable owing to a lack of mixers such as ginger beer. We reported this to both the dining room manager and beverages manager, and were assured that extras supplies would be taken on board at the next port and the menus updated accordingly - this didn't happen and communication between the dining room and beverages team was poor. Royal Caribbean knew exactly how many people were on board and what the demand would have been given they have run this route for some time, so this was inexcusable. I also did not understand the dress code for dinner. Royal Caribbean requests that gentlemen wear collared shirts and trousers, yet there were people walking around in football shirts and shorts and no-one challenged them. In and of itself this isn’t necessarily a problem, but if a company sells its experience based on certain rules and standards, then it should at least implement them. By far the most unpleasant experience of the whole trip was the main buffet restaurant, The Windjammer. A piece of advice: if you cruise on the Navigator of the Seas, avoid going here at all costs. It was like the Wild West – so overcrowded you’d be lucky to get your food back to your table without bumping into someone and spilling it all over them. And that’s if you were lucky enough to get a table. It was so busy that one particularly unpleasant individual literally took a chair from underneath me as I was about to sit down. I kid you not. We braved it on three occasions, at different times, and it made no difference. Part of the problem is that dining options are very limited. The Sapphire Dining Lounge is open most days for breakfast and dinner, but it is lunch that is the problem. It was only sporadically open for lunch between 11.00-1.00pm. Ridiculously inconvenient times. Aside from the Royal Promenade Café (open 24 hours but tiny and offering only a limited selection of snacks), the only option for lunch was therefore The Windjammer, and this meant that the whole ship piled in at the same time. Horrible. There are plenty of speciality restaurants on board but you have to pay extra for these and this therefore does not make them an option for many people. On board experience As a whole, absolutely terrible. Our cruise was not sold out but the ship felt horrendously overcrowded. If you wanted a seat in a bar you would have to shark around or loiter until one became available, but this would often take a while. The result was that we spent a significant amount of time wondering around the ship simply for somewhere to sit or to enjoy a drink. The Navigator should be a big enough ship to accommodate its passengers yet it was always an uphill struggle to find a place to relax. The reason for this is that a huge amount of space on board is taken up by a hideous ‘Royal Promenade’ – a mini shopping mall with shops selling perfume, alcohol and garish fashion watches – a huge Casino that was largely unused, and a significant number of speciality restaurants that were half empty most of the time. In short, when designing the ship, Royal Caribbean prioritised taking up space with means of travellers spending as much money as possible, rather than being concerned about their comfort or on board experience. Very disappointing. On the subject of spending money, we constantly got the hard sell from staff to pay for extra activities. It’s not particularly pleasant to be enjoying a quiet drink at a bar, only to have someone shove an ipad in your face and hassle you to dine in a speciality restaurant. Furthermore, by the end of the cruise our cabin bin was full of enough paper encouraging us to spend money to fill a library. There are a range of free activities on board but not enough to meet demand. If you wanted to do a quiz you needed to get there an hour in advance otherwise there’s no chance of getting a table. We tried a simple bean bag tournament on one sea day and it took an hour and a quarter because of the amount of people participating. A key source of frustration was that when you’re on holiday, you like to be able to do what you want, when you want. That was impossible on the Navigator. Costs Opinions on tipping may vary but to my mind, Royal Caribbean’s approach to tipping is excessive. There is an 18%(!) gratuity included in the price for ALL drinks and this cannot be removed. There is also an additional $14.50 gratuity per person, per day added to your on-board account. By the end of our cruise this amounted to over $300 – madness. It can be removed at guest services but the staff serving you will know, so expect a frosty reception if you do. We did this and opted to pay tips in cash…and when we tipped our stateroom attendant, the following day we had an envelope in our room with a list of suggested tip amounts because he felt we hadn’t tipped enough! Disgraceful. Embarkation/disembarkation The highlight of the cruise. Royal Caribbean are very slick when it comes to getting you on and off the ship hassle free. Not once when we embarked or disembarked did we have to wait a long time. The process was incredibly smooth and well-managed. Can’t fault them there. Summary The ports we visited were all great and worth seeing. The only exception was Helsinki, which didn’t have a huge amount to offer. Unfortunately, the brilliant destinations on this cruise were overshadowed by a terrible ship that was dated, overcrowded and expensive. Even the (mostly) pleasant staff and decent food couldn’t redeem it. We will not be sailing with Royal Caribbean again. Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this itinerary as we had never been to this part of the world before and love RCI. Embarkation/debarkation was flawless and quick. We chose a promenade cabin which was fine, quite quiet and kept clean by Adams. ... Read More
We chose this itinerary as we had never been to this part of the world before and love RCI. Embarkation/debarkation was flawless and quick. We chose a promenade cabin which was fine, quite quiet and kept clean by Adams. Couldn’t fault the food in the Windjammer, Chops Grille or the MDR. All the staff were very friendly and efficient. Everywhere was kept lovely and clean, all the toilets were spotless always. 2 sides to the entertainment; the first comedian we had do 2 shows was really funny, the 3 tenors were amazing, as was the ventriloquist. Toni Warne was very good too. Unfortunately we didn’t rate the ships singers/dancers very much, they weren’t awful, but not particularly good. They seemed too loud. We also didn’t rate the Queen tribute band, quite a few people did walk out and the comedian on the last night wasn’t too funny (only the last 5 minutes). He seemed to shout too. This is personal taste and only my opinion. The ice show was wonderful, very professional and enjoyable. Wish they did more than one! The shore excursions were good, though St. Petersburg was extremely busy being July, but we did the 2 day tour with RCI and our 2 guides were amazing. Only problem, which we’ve experienced before, is the Americans on our coach pushed to the front for everything, so rude some of them, one nearly knocked me over to get on the coach before me. Why? We all have a seat on the coach and are going to the same place, but they just barged straight to the front of any queue. Urgh! Overall this was an excellent cruise and we thoroughly enjoyed it. We honestly couldn’t fault anything, the food, the staff, the ship and most of the people we met were lovely. Read Less
Sail Date: June 2018
In the last 8 years this would be our 11th cruise, 7 of which have been RCI. We chose this itinerary mainly for the overnight stop in Saint Petersburg and that it called in Oslo, Tallinn and Copenhagen. With a free Deluxe Drinks ... Read More
In the last 8 years this would be our 11th cruise, 7 of which have been RCI. We chose this itinerary mainly for the overnight stop in Saint Petersburg and that it called in Oslo, Tallinn and Copenhagen. With a free Deluxe Drinks Package and Free Gratuities, the price for an outside accessible cabin (one of our party in a wheelchair) was quite reasonable. Over the years we've come to expect a certain standard from RCI, the food is normally great, the entertainment some of the best we've seen on land or at sea and the itineraries and arrangements very good indeed. Boarding in Southampton, we were not disappointed, at most 20 minutes from parking the car to boarding the ship. Rooms were ready so we were able to drop our hand luggage and straight off to explore the ship and grab a snack in the Windjammer. My first thought during the Muster Drill was that it seemed very disorganised. In fact, normally there would be a tannoy announcement about the mandatory drill happening at N o'clock, but we heard no announcement, only saw crew stood in stairways with hi-vis jackets and screens advising to proceed to your muster station. One kind crew member took a look at our cards and directed us to the Forward Starboard area where we would find our muster station. When we got there, we actually noticed on one of the way finder screens, that actually our muster station was on the Port side and to the rear of the ship! Our first experience in the dining room was that once again, even though we book a wheelchair accessible room, the table we were allocated for dinner was right at the back of the dining room, off to one side, probably one of the most awkward places to get to. We don't mind, but the other guests tend to get a little annoyed when you're trying to squeeze past them, interrupting their dinner. The menu on night one was ok, nothing special but we had to wait a considerable time as the waiter for our table was alone, and it was his first day. We didn't eat in the main dining room on night 2 as the menu had nothing on it that any of our party fancied, but we accept that this sometimes happens, so just went to the Windjammer, which worked out well as we also wanted to catch a show which would have made dining in the Main Dining Room a rushed affair. As we had purchased a speciality restaurant package for 3 nights and booked the Mystery Theatre Dinner, we ate in Chops grill on night 3, Giovanni's on night 4 and due to a long day ashore, the Windjammer again on night 5. We checked the MDR menu every night and apart from Spaghetti Bolognese or Strip Steak, there was hardly anything that all of us would eat, so we largely continued eating in the Windjammer or Chops. We did return to the MDR on two more occasions, the first of which was again an acceptable meal, but nothing special. The second I actually could not finish my main meal as it was incredibly salty and actually made me feel ill. I had the Strip Steak and honestly had i not ordered it, I'd have thought it was gammon instead of beef!. Entertainment on board was more or less what we expected from RCI. A few guests were not impressed but largely people seemed to enjoy the shows and guest artists. We mostly did our own thing in all the ports as most docked within a short walk to the main town or attractions. The only exception was Saint Petersburg where an organised tour was needed unless you had an independent visa or other escorted tour organised. As a first time in that port, we opted for the safety of the RCI tour, which was a most enjoyable two days, but did feel a little rushed in places. It might have been better to visit a few less churches or museums to have more time in one or two churches and museums, but we still enjoyed it anyway. I am not going to go in detail about each port as everyone has their own taste and can find out a lot of information by googling the locations or looking at sites like Trip Advisor. All I will say is I was not disappointed by any of the ports of call and would certainly return to all of them. In summary, I really enjoyed the cruise and the ports and the features on board the ship, but... RCI are clearly cutting costs, mostly in staff. Bar waiters were lacking, ending up going to bars ourselves to get drinks otherwise we'd be waiting until we were about to leave to get a drink. The food in the Windjammer was largely good with a wide selection for breakfast, lunch and dinner, and we never struggled to find a spot to sit for our group of 4. The Main Dining Room menu has gone downhill in our opinion. The ingredients are simply too specific so people who do not like or are allergic to certain ingredients, such as mushrooms, had a limited selection to start with and nobody really wants to eat a Strip Steak every night for 12 nights! My incident with a salty meal aside, the service was pleasant enough but it did not feel special, or even like a top class restaurant. Chops Grille was as good as always. On the quieter nights the food and service was exceptional, more like that we'd expected in the Main Dining Room, but on the last night, it was very busy and they seemed to struggle to cook consistently good food in the same efficient manner. Once again it seemed that another waiter or two might have been needed, and probably another chef. Our room attendant "Dexter" was great. Very pleasant and helpful and took the time to get to know us and our routines so we was both visible but invisible too, if that makes sense. Finally, I was disappointed that for the first time on any RCI cruise, there was no "The Quest" gameshow put on. This has always been a really great night and something we look forward to, but it simply did not happen. I would certainly look at a baltic cruise again and would consider the Navigator, but I can't help feeling a little disappointed in the experience this time. I'm not sure if it's just being spoilt in the past with prior cruises, or if it's cost cutting, but this time the "special" was not there for me. Read Less
Sail Date: June 2018
We have visited the Baltic before and realised that there is much more to see and do than one cruse can cater for. We were in a Grand Suite on deck 10 which was roomy and clean. The suite attendant was efficient but we would have expected ... Read More
We have visited the Baltic before and realised that there is much more to see and do than one cruse can cater for. We were in a Grand Suite on deck 10 which was roomy and clean. The suite attendant was efficient but we would have expected a resupply of fruit on a 12 day cruise. The MDR was a disappointment from the start. The two of us were assigned to a table for ten and no one else showed up! Nevertheless it still took almost two hours to get served and the food was mediocre and lukewarm. The next night (a formal evening) we went to Izumi where the food and service was excellent. The following night we did not like the menu in the MDR and ate in the Windjammer. Our actions prompted both the maitre’d and concierge to interrogate us as to why we were not using the MDR. Judging by the amount of people in the Windjammer we were not alone. We spent the rest of the cruise dining in the Winjammer, Izumi and Chops Grill. All were good but the service in Izumi got very slow towards the end. With the exception of the Ice Show, which was excellent, the production shows were poor. There was no spectacle and the songs were by and large unknown. The cast seemed disinterested and just went through there paces. To make matters worse much of it is mimed. By contrast the ice dancers really look like they are enjoying themselves and as a result so does the audience, The featured performers were average to good. The shore trips organised by RCL were very good with excellent guides. In St Petersburg we participated in the 2 day exclusive tour. As There were only 16 participants the guide was able to get us around quite quickly without the need to be constantly round up stragglers. This meant we had more time in locations. I do not think we could have seen more in the two days. Embarkation and disembarkation were effortless in both cases taking less than ten minutes. Read Less
Sail Date: June 2018
My husband and I were travelling with a group of 60 passengers and this was our 1st ocean cruise. I was nervous about being on the open seas, but once on board Navigator of the Seas, all fears were gone. It was a smooth sailing vessel even ... Read More
My husband and I were travelling with a group of 60 passengers and this was our 1st ocean cruise. I was nervous about being on the open seas, but once on board Navigator of the Seas, all fears were gone. It was a smooth sailing vessel even when the N. Sea became a little choppy. Thoroughly enjoyed the live shows in the theater, the entertainment (trivia, sing-a-longs, etc. ) in the Schooner lounge, friendly chats at Boleros, dancing and socializing in the Cosmopolitan and the English pub. My favorite though was the Promenade Cafe, where we were able to indulge in English scones and other pastries with a nice cup of tea at any time we wanted too. I decided to have a spa hour and enjoyed a soothing massage in clean comfortable surroundings. Also enjoyed the gym, but preferred to take in the fresh sea air by going for walks on the decks. As for the meals, our scrumptious dinners were in the Sapphire Room and we had our breakfast and lunches in the Windjammer, which were delicious and fresh. I did not get to eat at any of the other restaurants, but heard that the meals were great. Also had fun and enjoyed the on board shopping. Had the opportunity to have a chat with the Captain which was a highlight. The crew from different parts of the world were courteous, very friendly and helpful. It was a super experience to be on board the Navigator of the Seas. Read Less
Sail Date: June 2018
We chose this cruise to the Baltics with the Royals as we have sailed with them before and chose this part of the world because we had not been before and don t like the weather to be too hot. We had a suite on deck 10 which we were ... Read More
We chose this cruise to the Baltics with the Royals as we have sailed with them before and chose this part of the world because we had not been before and don t like the weather to be too hot. We had a suite on deck 10 which we were delighted with so quiet and the view from it was amazing - beds were comfortable and had great sleep. Our Cabin attendant was delightful and looked after us all the time - thank you so much Imade Muliana. We had a delux drink package which would recommend and a five night dining package all the restaurants were exceptional - the Windjammer was also very good - no complaints with any of the food. The shows on board were also of an excellent standard - the activities were excellent something for everyone - what an atmosphere it was electric. The excursions - of which we did five were very interesting and organised exceptionally well. You would never know there were thousands of people on the Navigator it was never overcrowded anywhere you went on the ship. All the staff were 5 * nothing too much trouble and always with a smile anytime of the day or night. Our Daughter and son in law accompanied us on this cruise and they had a great time too. The next trip we go on will be to Alaska most definitely. So thank you Navigator of the Seas and her staff for a wonderful safe and exciting journey Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this cruise mainly because the ports of call are places which we have not been to yet. Port of embarkation was also a plus since we were able to go around London a few days before the actual cruise. This was my third time to ... Read More
We chose this cruise mainly because the ports of call are places which we have not been to yet. Port of embarkation was also a plus since we were able to go around London a few days before the actual cruise. This was my third time to cruise using Royal Carribean and from the first time I cruised with RCL, I was very impressed. Their food selection in the Windjammer is very wide especially if one prefers to have a casual dining. The Sapphire dining is a great alternative for breakfast if I prefer a more formal ambience. I love the salad bar served during lunch at the Sapphire dining during sea days and for dinner, service of waiters are excellent. And after dinner, we always look forward to the shows at the Metropolis theater which has been prepared very well. The cruise director and staff have always prepared activities fit for all. As for the cabin we stayed in, it was spacious and was always kept clean by our stateroom attendant. All our requests have been granted. I feel that whenever I am onboard Royal Carribean, I feel pampered by all the friendly staff of the ship. The shore excursion options are all good. And the way the excursions were handled were very orderly. I am now planning my next cruise with Royal Carribean that will fit my budget and the dream places I would like to see. Read Less
Sail Date: June 2018
I always wanted to go to Scandinavia and st.Petersburg.iheard review from other People about the Royal Caribbean ships how wonderful they are. I had a really wonderful time on the cruise and the food was great!!! The ship was ... Read More
I always wanted to go to Scandinavia and st.Petersburg.iheard review from other People about the Royal Caribbean ships how wonderful they are. I had a really wonderful time on the cruise and the food was great!!! The ship was fabulous and the service in the whole was good. The only thing that was bad was the cabin which I feel was falsely advertised and too small meaning four of us had to sleep on bunk beds in a cramped environment. I hit my head a few times and the rest my family found this arrangement really uncomfortable. We did complain to customer services however the ship was full capacity and we couldn’t get an upgrade. In the end we were only given a complimentary meal. Make sure you check your cabin size as this will ruin your holiday! The tours were also really good however I feel there was not enough to do on board on the sailing days. A good holiday despite the above but make sure you book with a travel agent as the website is really misleading. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.3
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.2

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