Sail Date: September 2018
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the ... Read More
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- Happy bar staff (most of them!) Wonderful cabin steward Pretty good shows & headline acts Good choice of food in buffet Negatives- Firstly “My time dinning” was never at my time, never enough tables/seating available even if we wanted to book night before & were always happy to share. So basically it was always their time dinning not our!! Very poor service in MDR, slow, Luke warm food at best, lack of speed when clearing for next course, never a waiter around to take drinks order, no such thing as a wine waiter anymore, vegetables to accompany the main meal non existent (& when asked for extra 9 times out of 10 they never arrived), never enough pool bar waiters around, poor value for money with trips, expensive drinks, & lastly rip off salon prices! Need to seriously up the standards as I think they’ll lose a lot of regular cruisers as nearly everyone we spoke to were extremely disappointed with RCI. Read Less
Sail Date: September 2018
Sailing from Southampton ... Chose Navigator as we were becoming disappointed with Celebrity and decided to give RC another try. So glad we ignored negative reports. Far from the tired ship with poor food we were told about. ... Read More
Sailing from Southampton ... Chose Navigator as we were becoming disappointed with Celebrity and decided to give RC another try. So glad we ignored negative reports. Far from the tired ship with poor food we were told about. Spotless and shiny...If you look hard , yes you can see signs of wear and tear, but oh how the wonderful, happy and helpful crew made up for it. Meals have plenty of choice , especially if you avoid the nightmare windjammer that was crazy..simply go down to restaurants that offer self serve or waited to a high standard. Lovely table companions, super waiters. Our stateroom attendant was the happiest man we ever met..and that sums up the staff. Happy in their work, unlike some other ships ..made so much difference..We didn't feel guilty for being on a cruise while they worked. For the first time no one asked us to give them a perfect review of they would be in trouble. Royal Caribbean...you got it so right with this ship...We hope your others are the same and we will be back again! This was cruise no. 18...and we are real picky cruisers...this one was one of only 2 we felt we're 100% great value cruises. Good job:-) Read Less
5 Helpful Votes
Sail Date: September 2018
First time for us on a Royal Caribbean ship with over 20 cruises under our belts mostly with Thomson TUI and P&O we thought why not give them a try. The Navigator is a big ship and requires alot of walking both stairs and passage ways ... Read More
First time for us on a Royal Caribbean ship with over 20 cruises under our belts mostly with Thomson TUI and P&O we thought why not give them a try. The Navigator is a big ship and requires alot of walking both stairs and passage ways and definitely more rides in lifts etc and getting on and off the ship for tender boats and to go a shore can take some time. The ship its self is showing its 15yrs in service a lot of the soft furnishings and carpets need some TLC. The cost of every thing is expensive on board and prices of things has the wow factor. OK now to the important part the food amazing it is and we enjoyed meals in the MDR and the Windjammer buffet and we ate well. They have a good pastry chef on this galley thats for sure and all the chefs know what there doing. Entertainment was good a really good collection of musicians in the nine piece orchestra brilliant to back up the dances and singers. Headline acts were Darren Day, Roy Walker. East coast boys singing Frankie Valli songs brilliant and they were introduced by a lively cruise director. Ok service was good waiters in the MDR very well trained and keen to help. House keeping was good all seemed cheerful and happy. On the bar work waiters seemed a bit stressed and short handed under pressure. Will we go on another RCI cruise yes we have already booked it on the Independence of the Sea for next year. Thats about it really happy cruising BYE. Read Less
1 Helpful Vote
Sail Date: September 2018
This cruise was to celebrate my 60th birthday. Unfortunately due to an allergic reaction on my husbands part it was spoilt for us as they were pre warned.The good points are the entertainment was excellent the food in the main was ... Read More
This cruise was to celebrate my 60th birthday. Unfortunately due to an allergic reaction on my husbands part it was spoilt for us as they were pre warned.The good points are the entertainment was excellent the food in the main was delicious. The Windjammer restaurant got to be very monotonous as I am gluten free. Surely they could have provided gluten free pasta? There was gluten free pizza in the Cafe Promenade but not in the Windjammer. The bars were excellent and the Sapphire Dining Room was very elegant. We had a balcony cabin which was spacious with plenty of storage, the attendant was excellent and room service always on time. Getting on the ship was very smooth and efficient but getting off not so. The scramble for trolleys nearly ended in a fight! This ship is going to be refurbished soon and it is needed. Some of the public areas are looking tired. Read Less
3 Helpful Votes
Sail Date: September 2018
This was our honeymoon cruise we told the cruise line this having been on other cruises I knew what to expect it was my wife's first cruise I told her what to expect however the small touches were missing lots of corners cut simple things ... Read More
This was our honeymoon cruise we told the cruise line this having been on other cruises I knew what to expect it was my wife's first cruise I told her what to expect however the small touches were missing lots of corners cut simple things like chocolate on your pillow bed turn down I don't expect these things to me done but on past experiences it has been done and always think it's a lovely little touch.ive always syayed in interior cabins and I knew what to expect but the cabin was very grubby. I did not like the dining experiance we were only offered 6.30 or 8.30 dining didn't get offered my time dining when booked Going to dinner on the first night and being sat with 8 people we didn't know and this would be our table for the next 14 nights we had never been so uncomfortable I do not like eating in front of people I don't know we was on our honeymoon and wanted our own space. We went to customer services and ask them to help us out was told to speak to restaurant manager which we did the following evening we was told he has 3 sheets of paper of people asking for tables for two may be Royal Carribean should look into share dining a bit more a lot of people we spoke to did not like the share table and choose to eat in windjammer which is a shame because fine dining is all about the experiance of a cruise.ship very dusted in public places bar areas broken chairs other passengers who have been on this ship a few times said its the worse it has been lots of corners being cut. We all knew it was going to dry docks in January but it's not a excuse for cleanliness. Staff also seem very sparse but they did work very hard and always very polite and friendly but maybe a bit short staffed Read Less
Sail Date: August 2018
This is a BIG ship, but easy enough to find your way around after initial familiarisation. We chose to visit Northern Europe - Hamburg (OK, but not scintillating), Oslo (excellent) and Bruges (always lovely), since apart from Bruges these ... Read More
This is a BIG ship, but easy enough to find your way around after initial familiarisation. We chose to visit Northern Europe - Hamburg (OK, but not scintillating), Oslo (excellent) and Bruges (always lovely), since apart from Bruges these were destinations that we had not previously visited (we generally prefer smaller ships). We booked at the beginning of the year and paid just over £80 each per day for our inside-cabin on the seven-night cruise. The food quality was excellent (we preferred to dine in the main restaurant, but used the Windjammer on a number of occasions when port-excursions meant that this was the only 'standard' option) and service was generally of a very high standard everywhere on the ship. The professional ice-dancing show was pretty amazing and one or two of the other evening productions were just good entertainment. Frankly, those who have criticised the ship/crew/food/entertainment/ports of call probably onyl have themselves to blame for not seeking out the best possible deal on prices - but based on our own experiences II do not believe that we would have been disappointed even if we had paid at least one-nad-a-half times as much. In summary, an enjoyabe 'large ship' experience with plenty to do on board (that said, the library is pretty pathetic - but that is probaby because the ship does not typically cater for 'bookworms'). Read Less
Sail Date: August 2018
Because the price was right,not to expensive and the destinations.We've been with the Royal Caribbean a number of times, all though the Independance of the seas is our favourite ship we do find the prices have shot up since its been ... Read More
Because the price was right,not to expensive and the destinations.We've been with the Royal Caribbean a number of times, all though the Independance of the seas is our favourite ship we do find the prices have shot up since its been refurbished.Children seem to be thier priority. The last cruise we've been on was the Navigator of the Seas, tidy size ship,we were on deck two,room 2286 sea view, room nice and spacious,queen size bed,plenty of wardrobe space,the only problem was having a warm or hot shower,you had to run the tap between 10 to 20 min to get hot water running through.A notice in the bathroom said save the waves don't leave the tap running when cleaning you're teeth? They got a cheek.So if you are allocated this room expect to wait for a hot shower.If you want a hot shower in the morning or night time,unless you got time on you're hands,then by all means book it. The entertainment was in house most ot the time, you might be lucky and get a comedian or a good artist booked for the cruise. It wasn't my cup of tea sorry. The cabin attendant was very good he was not in your face like other cabin attendants we've had in the past, he done is job and off he'd go. The food on board was to die for,we dined in the Windjammer mostly, because the dining in the main Restraunts was either to early 5.30 or 8.30 to late for us. As we booked a early saver cruise, as a pensioner I got to watch my pennies you know what I MEAN. Read Less
1 Helpful Vote
Sail Date: August 2018
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door ... Read More
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door after we have gone. They new we had a daughter in a wheelchair when we booked but never explained how small cabins are and still let us book. The restaurant staff were excellent so where our room service. We have been told since that royal c should not of allowed us to book this cabin with our daughter as she is wheelchair bound and if a fire our emergency had happened and we had been in cabin she would have struggled. As I have said royal caribbean staff where excellent it is just the way they took our money on booking and definitely didn't explain the cabin sizes and the disab policy regarding cabins ........... ............................ Read Less
1 Helpful Vote
Sail Date: August 2018
We booked this for a family holiday. 2 in our late 50's and 2 adult children 20 and 21. We booked a suite as it worked out cheaper then 2 rooms and gave us access to a range of suite benefits. Cabin 8694 - had it as a 3 bed apartment ... Read More
We booked this for a family holiday. 2 in our late 50's and 2 adult children 20 and 21. We booked a suite as it worked out cheaper then 2 rooms and gave us access to a range of suite benefits. Cabin 8694 - had it as a 3 bed apartment setup. Worked well for us. Priority boarding and disembarkation _ very smooth. Access to the Concierge lounge _ small but complimentary drinks and canapes_ very nice. We found most other public areas very crowded so it was a relief to have this facility. A la carte breakfast in Chops Grille or use the buffet and eat here, no queue for a table. Bonus ! MDR was good , used 4/7 nights. We like speciality dining and build it in to our holiday cost. Chops Grille _ excellent Giovanniss _ Food good but would have liked more choice Isumu_ interesting and enjoyable Ports of call, _ good transport arrangements in place. Hamburg,Oslo, Brugees. All different and interesting.used our concierge lady for info and booking trips. Quizzes were well run but the area they use gets too crowded. Cafes were always busy - not a problem to us but if I was in a different category it would have been. Entertainment _ ice show good, The quest_ hilarious. Production shows need rethinking. We have previously cruised with Celebrity and couldn't t help compare even our children preferred Celebrity, just more room to chill. It's showing signs of wear and tear but spotlessly clean. Excellent staff in all areas.t Overall we give this a 4/5 but would definitely consider RCL again. Read Less
2 Helpful Votes
Sail Date: August 2018
I so enjoyed my time on Navigator of the Seas it was so nice to be back. Navigator is still a lovely ship for me and my cruise seemed to pass so quickly. I know that Navigator is due a dry dock i think in January and many upgrades and ... Read More
I so enjoyed my time on Navigator of the Seas it was so nice to be back. Navigator is still a lovely ship for me and my cruise seemed to pass so quickly. I know that Navigator is due a dry dock i think in January and many upgrades and changes are to happen. I found the ship to be very well kept and maintained. The staff on board were so amazing Nalini my kind cabin stewardess, Romeo in the Cosmo bar with Duane and Dorrie. I could mention so many other kind staff who made my cruise so wonderful but there are too many to mention. Navigator to me is perhaps getting on in age but well maintained and very clean my cabin was 7589 again clean tidy and well looked after. I enjoyed my dining on board especially Chops which i did for the first two nights. I loved the seas days with the main dining room open for lunch and the lovely Tuti salad bar. I used the Main dining room for breakfast most times which i enjoyed. The windjammer had a great variety of food on port days for lunch and was of good quality. Entertainment was great, in the Schooner bar the guy on the piano amazing the trio quartet in the Cosmo bar and promenade were amazing as well. As i said earlier the staff were so kind and helpful. I did the bridge tour our officer showing us around was Levi he made us laugh and made the tour well informed but so entertaining. We all agreed what a great tour it was. I met up with old friends and new and time passed so quickly. Oslo was my favorite place to go back to i just walked of the ship with a pocket guide and ventured around it was lovely. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.2

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