Sail Date: July 2018
We chose this cruise, so we could enjoy Atlantis, and the exotic Bahamas. Unfortunately, it was only a 2 port stop. Didn't see much of either location. Our cabin toilet stopped working for 1 day and a half. No near by bathrooms either, had ... Read More
We chose this cruise, so we could enjoy Atlantis, and the exotic Bahamas. Unfortunately, it was only a 2 port stop. Didn't see much of either location. Our cabin toilet stopped working for 1 day and a half. No near by bathrooms either, had to go down 1 flight of stairs, or wait for ever for elevator! Our trop to Atlantis did not happen, as booked through R.C. and didn't know ship to event left at 8am. Very poor organization. Boring shows...we all did not like activities and pool vlosing so early! Doubt we will do R.C. again. Nice gym, but I'm on a ship for the fun!!! Coco Cay - private Island, be sure to brung your own snorkle gear, unless you want to rent a mask and more for $50.00, or new full mask for $90.00. Its a big lunch, and its hot there so put on sunblock before you go, eat a light breakfast. Ice show on ship was long, kinda dragged. Good for kids. Tribute band was average. Food in Windjammer is better than fine dinning...just so you know. Pools close at 11pm. Which we didn't even get to use, adinner at 6pm shows start at 8pm. Also they need to pkay Top 40 music at damce clubs. Not everyone digs Hip Hop. Boleros...no where to sit, or dance, and right by the smoke filled casino was very poor planning. Being asked on speaker to leave specific diner locations is a bit rude as well. Really thought for the price, we would get so much more!!! Read Less
Sail Date: July 2018
I have been on a lot of cruise ships and this has been the worst one. I feel bad for those that have never experienced cruising before and this was their first cruise. The food was horrible. The Windjammer served the same food everyday. ... Read More
I have been on a lot of cruise ships and this has been the worst one. I feel bad for those that have never experienced cruising before and this was their first cruise. The food was horrible. The Windjammer served the same food everyday. None of the desserts tasted good. Most of them were fluff, like desserts. Instead of greeting over the intercom all you heard was " If you are done eating please leave so other passengers have a place to sit" WTH!!!! I have never been kicked out of a buffet before. This message was said aloud every 15 minutes. Talk about not feeling relaxed! Its not my fault they didn't make the main part of the ship big enough. The dining room was the worst. Food took forever and most of the time it was room temperature. Now lets talk about the shows or lack of shows. The first and only show in the huge theater was the worst comedian I have ever heard. He was racist to say the least and he never made a joke. Usually you have to arrive at the theater early to grab a seat but that was not a problem since most of the seats were empty. I guess people from the 8 o'clock show told others not to bother. The singers on the second day were awful. Totally off key. You wanted it to be over. Usually its the opposite! On to the next noticing. Usually on other cruise ships, when you leave the ship, they always check and make sure you take your ID and your sea card. They never told the passengers to take their ID's. Thank God I knew from experience to take mine. When it was time to get back on the ship , I saw so many people who did not bring their ID and had to be taken to another room by the big ICE guys. Its embarrassing! The adult pool and hot tubs are gorgeous but no music at all, no view at all, and super small. You had a lifeguard watching you the whole time. Why do you need a lifeguard in a tiny pool that is 4 feet deep that is meant only for adults??? The staff is totally awkward and untrained. Example, I wanted to go to breakfast in the main dining room. One person told me 7:30am, but when I got there it was closed. So I asked another person and they said at 8:00am , so I waited the 10 minutes (it was 7:50) and waited, and waited and then I asked again , and someone else told me 8:30! I promise, I am not a complainer. I usually don't even write reviews unless it was totally awesome but I felt that I should warn people. Read Less
2 Helpful Votes
Sail Date: July 2018
This trip was my mother's first cruise and we wanted to show her why we love cruising so much. She has mobility issues and our accessible Jr Suite was amazing for the space and set up though it had a ton of wasted space. Stateroom 1608. ... Read More
This trip was my mother's first cruise and we wanted to show her why we love cruising so much. She has mobility issues and our accessible Jr Suite was amazing for the space and set up though it had a ton of wasted space. Stateroom 1608. The overall experience was great and she had a fantastic time, however being experienced cruisers, we found the crew on the new Mariner to be very inexperienced, not knowledgeable, and new to their role. I am not sure if this is because this is a new market for the staff spending 4-5 years abroad or that they are brand new. The $120M update is very noticeable and they have done an amazing job with the public spaces. The ship looks great! The new additions to the promenade are great with exception to the Bamboo Room which is so small and unappealing that not one person was in there anytime we walked by – bad location in my opinion - outside Oasis Class locations makes sense. There were many other major disappointments. The stateroom attendant never introduced himself, though I did speak to him once in the hallway. Staterooms were not touched in the recent $120M update and still are old and basic. The MDR staff seemed to be completely out of sync on the first evening and the meal took over two hours and food had to be sent back. We never received our desserts or coffee before we had to leave. Upon our complaints, they did rebound and provided exceptional service the next two nights. The Coco Cay tender staff were exceptional assisting with my mother and her wheelchair. The bar service on ship and in Coco cay was not good at all. The staff in the crown lounge did not know how to make a Mojito on three attempts and we experienced similar issues in other venues around the ship including the Bamboo Club. We booked a private cabana on Coco Cay for a large sum and the bar at the Cabana Club on CoCo Cay was minimally stocked and lame which made us leave the Cabana Club to another venue for just ONE drink during the entire day. The other bars at Coco Cay did not know what ingredients where is the frozen cocktails. The entertainment in the main theater was extremely poor for a RCI ship. Having two bad comedians on the first night was not the way we wanted to start our cruise. Their comedy centered around old people and flatulence. The Rock Show on night two was so loud that all 5 of us had to leave though there were some bright spots between needing ear plugs. The final show was very weak and you could tell that this ship had the new "B-team" performers who never had worked on a ship before or couldn't make it on the better ships. I did not attend the ice show since it was postponed to Sunday afternoon just upon our return from Nassau, but fellow travelers said it was exceptional. The Karaoke lead was very unorganized and did not seem to know what she was doing. The piano player / singer in the Schooner lounge was the best performer onboard and should not be missed. I just wish the fellow passengers would have recognized this, shut up, and acknowledged his existence. They were rude and talked louder over him as he attempted to entertain. A short cruise like this attracts these kind of self-absorbed cruiser. Again, my mother had nothing to compare it to so these issues were not as noticeable to her. The overall impression of all the crew was that they were extremely inexperienced and not what we expect from Royal Caribbean. I would not recommend this ship for the 3 day or 4 day trips until these issues were corrected and confirmed by other passengers. This trip will be a disappointment for experienced cruisers. If you are first time cruiser, you may not notice the levels of service we come to expect from RCI but still have a nice time with a few minor frustrations. Read Less
4 Helpful Votes
Sail Date: June 2018
We arrived at the terminal around 11:30, and within 15 minutes we were on the ship. Embarkation was the fastest we have ever experienced. Very efficient! The newly refurbished ship was beautiful. Common areas were very well done, and ... Read More
We arrived at the terminal around 11:30, and within 15 minutes we were on the ship. Embarkation was the fastest we have ever experienced. Very efficient! The newly refurbished ship was beautiful. Common areas were very well done, and the ship never seemed crowded. We had an interior room. It was a bit tight, and not newly remodeled, but it was clean, and comfortable. Our room steward was very attentive, and made sure we had everything we needed. The food was good. It was certainly not the best we have had on a cruise, but it wasn't the worst either. The service was excellent, and our servers were pleasant and attentive. I really enjoyed talking to them. We went to Coco Cay, and I really enjoyed it. It's a great beach day, and there is really no need to take an excursion unless you really want to do so. However, watch out for the birds. They are VERY aggressive and will snatch food right from your table. We also went to Nassau. I would recommend taking an excursion in Nassau. It is not our favorite port to just get off and walk around. The entertainment was good on the ship. The band Resurrection (who covered Journey songs) was OUTSTANDING, and the ice show was EXCELLENT! There is plenty to do on the ship. We were on a 3 day cruise, and simply couldn't do everything the ship had to offer. We traveled with our friends, one of whom was celebrating her 40th birthday. Royal Caribbean gave their cabin and our cabin a bottle of champagne, and gave her chocolate covered strawberries, and a chocolate birthday cake in her room. In addition, in the dining room, they sang to her. They did their best to ensure she felt celebrated, and they did a great job of it. Royal Caribbean is an excellent cruise line. Their ships are beautiful. Their employees are helpful and friendly, and it is always a great experience. Read Less
2 Helpful Votes
Sail Date: June 2018
We sailed as a group of friends to celebrate a 60th birthday, and RCCL's new short weekend cruises to the Bahamas seemed ideal. I believe we had the second sailing after the Mariner was renovated for ca $100Million. We had a good cruise ... Read More
We sailed as a group of friends to celebrate a 60th birthday, and RCCL's new short weekend cruises to the Bahamas seemed ideal. I believe we had the second sailing after the Mariner was renovated for ca $100Million. We had a good cruise experience, as the ship offers a lot of activities for these short itineraries, including a surf-simulator, virtual reality trampolines, waterslides, mini-golf, spa/gym, adult-only area with cabanas, etc. The appearance of the ship was new-ish and clean (though the cabins seemed to have been only partially renovated). Staff was very helpful, in all areas of service. Food in the main room(s)- we mostly ate at Windjammer's Cafe, was good enough, though the desserts lacked in flavor. At times the crew seemed to have a hard time keeping up with the number of people at the bars, or at the pay-for restaurants, which impacted our food experience but this may have been due to the new team on this new itinerary. Ports of call are nothing special (private island and Nassau) unless you booked an excursion, but the ship offers so many activities that you almost don't want to leave it anyway. Read Less
3 Helpful Votes
Sail Date: June 2018
We had a fabulous time on the June 25-29th 4-day sailing on the Mariner of the Seas, to Coco Cay and Nassau. As Ricky the Cruise Director kept saying, the theme of the "New and Amplified Mariner" is "Party Like It's the ... Read More
We had a fabulous time on the June 25-29th 4-day sailing on the Mariner of the Seas, to Coco Cay and Nassau. As Ricky the Cruise Director kept saying, the theme of the "New and Amplified Mariner" is "Party Like It's the Weekend", and we did! We drove to Miami for the cruise, a short drive since we live in South Florida, and after dropping off the luggage and parking in the garage across from the terminal, we were ready to enter the terminal. We had a junior suite, and we were able to use the "Suite entrance" (left door of the Terminal Building) to quickly show our Boarding pass and go up the escalator to the X-ray Security scanners. From there we went to the Check-In counter through the priority line, did our very quick check-in, and then they told us we could go right on board! Less than 15 minutes from parking and entering the terminal, we were on the Royal Promenade. We also lucked out, because our room was ready, so we did not have to wait until 1:00 PM to get into our cabin. Our cabin was aft, which is a bit of a walk, but we had a large balcony that was awesome. We enjoyed so many things on the ship, but the best thing was the friendly and welcoming crew. From Ren, our cabin steward who would constantly go and open our cabin door when he saw us coming down the hallway, to Olivia and Jing, our servers in My Time Dining who served us our delicious meals, the Mariner crew constantly asked us how things were going, and if there was anything that we needed. This included the supervisors in My Time Dining and the Windjammer, staff around the ship, and the bartenders and bar servers. Royal Caribbean crew are always friendly and helpful, but the Mariner crew were Exceptional. The ship's Royal Promenade has a new look, with the addition of Playmakers Sports Bar and the tiki-hut Polynesian-themed Bamboo Room bar. We enjoyed the "Gallery of Dreams" production show and loved the ice skating show. We also spent time on the pool deck and in the casino. For our day at Coco Cay, we rented an oceanfront cabana in Cabana Cove, pre-booked online through Shore Excursions. The cabana had a nice couch inside the cabana, plus two lounge chairs on the side deck and four lounge chairs in front. It also included snorkel equipment, two float mats, bottled water, and the upgraded lunch buffet at Cabana Cove. Disembarking today was a breeze, we had Luggage Tags for Group 4. We left the ship at 8:00 AM, got a porter to help us with our luggage, went through Customs without a line, and by 8:20 we were already heading north on I-95. Read Less
8 Helpful Votes
Sail Date: April 2018
Firstly I know this ship has just gone in for a six week refurbishment. That being said having cruised with Royal many times ( Diamond Plus) I found myself constantly defending their policy’s but I can’t defend the ... Read More
Firstly I know this ship has just gone in for a six week refurbishment. That being said having cruised with Royal many times ( Diamond Plus) I found myself constantly defending their policy’s but I can’t defend the indefensible. When will they stop this nickel and dime policy, over priced tours ,menus unchanged in years,shows that boarder on children’s party level. I take no pleasure in saying that. The ship was clean but looked tired ,we had work men on board during the cruise dismantling venues a very poor impression given to first time cruisers. The ice show repeated at least nine times during our 28 night voyage,trivia’s repeated three to four times. The staff on the whole work very hard and polite. The ship is in dry dock and needs this overhaul. We had a inside cabin on deck 6 in was fine clean ,quiet and everything worked well. We mostly dined in the dining room at night the service was good and the food of a good quality. Dining room lunch was our favourite meal of the day good choice. The entertainment was in my opinion poor as I have said some shows children’s party level but we did enjoy a Beatles tribute and violin player . We took two tours from the ship in Phuket and in Cochin both were fine and weren’t expensive.We then took a private tour to Petra in Jordan which worked out at just over half the price of the ships tour and featured more sights. Read Less
1 Helpful Vote
Sail Date: April 2018
We boarded the ship in Dubai, to Barcelona, having originally booked to stay on her to Miami, until a change of dry dock was made. Prior to boarding, we stayed a few days in Dubai, & had such a lovely experience in our hotel, that ... Read More
We boarded the ship in Dubai, to Barcelona, having originally booked to stay on her to Miami, until a change of dry dock was made. Prior to boarding, we stayed a few days in Dubai, & had such a lovely experience in our hotel, that at we wondered if the ship would be a disappointment. How wrong could we be ! The ship was in good condition, especially when she was going in for a massive refurb at the end of the cruise. Of course there was some rust, but anyone who sailed on the final cruise of the Legend of the seas, will know what a bad condition looks like.... The crew were absolutely wonderful, always smiling, helpful, interactive & generally a pleasure to be with. We had a balcony room on deck 8, which was well maintained by Richard. The SRA in the section beside ours, Tito, was also a lovely chap, and we chatted with him at least twice daily. All crew we encountered were super, but at this juncture, we shall name a few who stood out... Himanju & Ying Ying, dining servers on deck 3. Carina, Next Cruise staff, who we hope to meet again soon on the Indie. Achmad & his Chinese colleague, housekeeping staff, who checked sea passes on entry to the evening event on deck 14. Both Concierges, Grecia & Tao. Rikardo, the lead barman & his colleagues, in the Diamond Lounge. Darmie M, supervisor, and all her crew on the pool deck. She was very good at checking the reserved chair area at the pool, to ensure only Gold card holders were present. We wish her well with the birth of her baby. The breakfast crew in Chop's Grille, the greeter, Jonn, Valeriano & Joenel, servers, were a joy to meet in the mornings. After the first morning, they knew exactly what we would like & when it was quiet, our food was served quickly. Fresh OJ, berries & yoghurt were served almost immediately & the cooked food my husband ordered was hot and cooked to perfection. Jing Jiang, wait staff in the WJ, was a lovely girl, a friend of Ying Ying, who interacted with us daily at lunchtime & we sometimes saw her in the evening if she was on duty in the MTD restaurant. Aaron, GSM, with whom we had a very good conversation. HD & CD were both very attentive & visible on a regular basis. Douglas R, Beverage Manager was very attentive & we appreciated his kind gestures ! If we have omitted anyone, apologies, but be assured that all crew we met were exceptional. The only ones who could have been a bit more upbeat...the Loyalty Ambassadors, but reckon they were tired, & fed up with trivial complaints from scores of passengers. As Pinnacle members, we enjoyed some additional perks, but the fact that there were no robes available when we embarked was a bit annoying. We eventually got one robe towards the end of the cruise after speaking with YinTao, Suite Concierge...many bows to him !! The executive chef Andy Bouchard was a joy to speak with, & he runs a good team. We found the food, on the whole, to be good, with an odd exception, but that can happen anywhere. There was nothing about which we could complain on a regular basis. When I asked for meat to be medium rare, that's exactly how I got it. There was only one occasion when the steak I ordered was too gristley, but I declined an alternative as I was too full. When you consider the number of people the chefs have to cater for, order their ingredients prior to sailing, not have the opportunity to nip out to a supplier if some ingredients are not up to scratch when preparing the menu, then they deserve full kudos for their efforts. When we heard some people complaining about the food, we did wonder what they prepared and ate at home. Judging by some of the plates we saw, not exactly nutritious choices. We even heard one couple complain that there was nothing except deep fried food on offer.....The only deep fried food my husband ever ate, was the occasional French fry, the rest was well balanced & healthy. The one consistent gripe we have, which is fleet wide....smoking, especially in the casino, which permeated through the bars close by. The smoking area on deck was also objectionable. Smoke travels & doesn't remain in one spot. Some ships have small areas on deck assigned to smokers, not the entire length of the deck. Really wish the ships had a small enclosed area where smokers could congregate, inhale each others smoke & leave the rest off us to enjoy fresh air, without obvious pollution. Passive smoking is as injurious to health as active smoking. The crew in the casino are subjected to smoke on a daily basis,& that is not good for them. The transit through the Suez Canal went very smoothly. Captain Arild was good at informing us what was happening & he too seemed very personable, although we didn't see him as visible as some Captains. We didn't bother attending many of the shows, but the Ice show was good, especially with Ricky giving an after show performance !!! The only other show we attended... Beatles Celebration. They were very good, & much appreciated by all the audience. We have seen/ heard them several times, & they are consistently good, so we hope we have the opportunity of seeing them again. Read Less
Sail Date: April 2018
We enjoyed the places we visited on the cruise but not the ship - food was not great, very poor maintenance with rust everywhere, things broken and missing including furniture and chairs in lounges and public areas, and the office staff ... Read More
We enjoyed the places we visited on the cruise but not the ship - food was not great, very poor maintenance with rust everywhere, things broken and missing including furniture and chairs in lounges and public areas, and the office staff and management uncaring and not obliging. It lacked the lounges and bars and the forward located crow’s nest outlook of the smaller Holland America boats. Alcohol was very expensive and only Diamond status past passengers could access the happy hour prices – a very discriminatory restriction on the bulk of the 3,000 passengers on board. The starboard side of many decks (promenade, pool and bistro and the upper most exercise deck) plus the casino were approved for smoking and you were constantly getting fumigated. When you were at the office and the nearby lounge tobacco smoke flowed into these areas and the internal atrium space which had most of the limited lounges and the shops. Our Viator tour of Jerusalem and the Dead Sea was delayed 2 hours as RCL was so disorganized that they refused to let off non RCL tours for 2 hours and 4 of the 14 people on our tour could not get off until passengers marched down to the ship’s office and loudly demanded to get off. We had got off at 7:45 AM and just walked through with the ship’s tours and insisted as we had an 8:30 tour booked! RCL blamed the Israeli Immigration people for not having sufficient staff on duty but this was not the case as the Immigration hall had roughly 250 passengers in it and we went through in 20 minutes and there was only a trickle of passengers walking through Immigration from 8:45 till 9:45 AM when RCL finally let the non ship tours passengers pour off the ship. The result for us and many others tours was that we hit the peak period of the day for visits to the Christian and Jewish quarters of Jerusalem with massive crowds on day tours from huge number of bus tours and other tourists. The head waiter in our area of the restaurant looking after dozens of tables was really excellent however Florina could not despite her continued best efforts do anything with the product she was provided by the kitchen – she took all 6 of us on a complementary tour one day of the kitchens and she and our 2 wait staff looked after us very well just a pity about the food quality and the rest of the ship. Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise because we wanted to go to Petra and the Dead Sea. However, from the minute we were picked up from the airport in Dubai, things went horribly wrong. We were a family of six adults. This was our 13 th cruise with ... Read More
We chose this cruise because we wanted to go to Petra and the Dead Sea. However, from the minute we were picked up from the airport in Dubai, things went horribly wrong. We were a family of six adults. This was our 13 th cruise with RC and will definitely be our last. We were supposed to have special needs assistance as arranged by Royal specialist services as I have mobility problems and my husband was recovering from a broken ankle 7 weeks previous. We were promised wheelchair assistance at the airport and pier, but as soon as we became under the jurisdiction of RC the assistance disappeared. There was no wheelchair assistance at the hotel where we were booked in for breakfast and when we got to the pier we did as instructed, found an RC person, asked about wheelchair assistance and were told we had to wait for two hours, outside sitting on a concrete floor in the midday sun with temperatures in excess of 40degrees. Family members went off and found two wheelchairs, not belonging to RC and took us into immigration and we were not allowed to go any further because they were not RC wheelchairs. Eventually 2 RC personnel came after a lot of hassling, took us on board, dumped us in the Windjammer and took away the wheelchairs so we could not access our stateroom. We were told that we would have to stay where we were wait until the ship sailed as they did not have enough wheelchairs. Again family members went off searching for staff to resolve the situation and after making a fuss which we really did not want to do, we eventually got a wheelchair and the family ferried us to our stateroom which was scruffy with paint on the carpet and the balcony was a disgrace, they had to come and clean it before we could go out on it. The automatic doors to some of the toilets did not work so unless someone was with you, you could not get in or out of the toilets. We are Diamond plus but it meant nothing. We asked for bath robes and were told there were none available. At each port the ship started discarding furniture and metal into skips lined up along the quayside as the ship was going to Cadiz for a refit and many crew members were finishing their contracts in Barcelona so they didn't' really care. Many were of Eastern origin and had difficulty understanding what we wanted or needed. The officers and guest relations were mostly absolute rubbish and guest relations were rude. We were so disappointed as we have recommended RC to friends and family but never again. I could write a lot more but am too disgusted. All they wanted was our money. Read Less
Mariner of the Seas Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 3.0 4.0
Entertainment 5.0 3.9
Public Rooms 5.0 4.5
Fitness Recreation 5.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 2.0 3.6
Service 3.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.3

Find a Mariner of the Seas Cruise