Sail Date: December 2018
We chose this cruise after seeing the itinerary. Not only did this cover the east side of Australia, where a lot of cruises stay, but we were very interested in seeing some of Western Australia. The cruise also included two ports in Papua, ... Read More
We chose this cruise after seeing the itinerary. Not only did this cover the east side of Australia, where a lot of cruises stay, but we were very interested in seeing some of Western Australia. The cruise also included two ports in Papua, New Guinea and two in Indonesia. Since this cruise is during the height of summer, Papua New Guinea and Indonesia were very warm with high humidity. Papua New Guinea is not a tourist mecca, by any stretch. Darwin was very warn also. The tours that we took off the most part were very good to excellent. The tours we selected revolved mainly around the wildlife and we were not let down. We did get to see all the animals that most have heard of plus some we hadn't. The guides we had were very knowledgeable and really made the tours enjoyable. There were also tours that included going to the top of a lighthouse, the last whaling station in AU and many wineries.There were a few ports that we decided just to stay in town and do our own sight seeing. Along the way there were visitor information guides to assist. Also, the residents in Western Australia are very nice and quite friendly. They were willing to assist with any questions we had. We have cruised on Oceania many times and previously on the Regatta. The ship, is to get and entire rework under their 'Oceania Next' program which includes all new staterooms and penthouses by September of this year. Right now the ship is a bit worn, but kept in very condition. We look forward to seeing the 'new' ship in the future. This is one of the smaller ships of Oceania with only 684 passengers. The ports and excursions are the highlights with a few amenities on board. Most passengers were retired folks like ourselves and it is a much quieter environment that other cruises lines. There were very few children on board. since we were on the ship for 34 days on this cruise and doing a back to back on to New Zealand for another 14 we really enjoyed the extra space a Penthouse. It is well appointed. It comes with a mini fridge stocked with complimentary soft drinks, a safe, hair dryer, with a few extras The cabin was 322 sq. ft. that includes a three cushion sofa, a small table and two comfortable chairs. The dining rooms were very good, as usual.with Toscana and Polo being excellent. Probably the most important thing to comment on is the staff. We couldn't have enough kind words to describe the level of service, from our butler, cabin attendants, servers, hostesses, barista, sommeliers and maitre d's.We truly enjoyed the level of service provided by all and the entire trip. Read Less
12 Helpful Votes
Sail Date: December 2018
REVIEW OF REGATTA BY CIRCUMNAVIGATORS MEMBER This is our second long voyage on this once outstanding cruise line - we are currently onboard for 45 days on circumnavigation of Australia and New Zealand. Unfortunately the vessel has ... Read More
REVIEW OF REGATTA BY CIRCUMNAVIGATORS MEMBER This is our second long voyage on this once outstanding cruise line - we are currently onboard for 45 days on circumnavigation of Australia and New Zealand. Unfortunately the vessel has fallen greatly in the large constellation of mid size cruisers. We attempted to obtain cabin upgrade from the front desk but received no reply after several requests in person and through our travel agent. The shore ex and lecture functions are poor and passengers are not well briefed on destinations. Further, any concierge service with regard to shore arrangements is lacking. On a positive note, the food service is good and cabin service staff are pleasant . However Pricing for basic shore excursions and onboard beverages is excessive and not transparent . My conclusion is that because cruise office staff is now completely on contract they seem not to care about service and response to passenger inquiry. Bad results here ! In addition the vessel is not clean in many respects and show her age ( 20 years ) by old worn furnishings. Regatta should be sold off to Holland American or another bargain line where she might provide value for budget cruisers ? Read Less
8 Helpful Votes
Sail Date: November 2018
18 months previously, my wife and I did a cruise on Oceania Insignia, which was quite enjoyable. This cruise on the Oceania Regatta was a disappointment. Unfortunately for the Regatta, we had just done a cruise on the Cunard Queen Victoria ... Read More
18 months previously, my wife and I did a cruise on Oceania Insignia, which was quite enjoyable. This cruise on the Oceania Regatta was a disappointment. Unfortunately for the Regatta, we had just done a cruise on the Cunard Queen Victoria and there was no comparison. The Queen Victoria is far better. We have done 26 cruises on 11 different cruise lines. The cost of cruising with Oceania is very expensive because they claim they are so good. The crew on Regatta were wonderful, polite and friendly. So were the Queen Victoria and other cruise line crew. The cabin was the same as many other cruise lines. The single beds were very narrow and had a sloping top so that you had to be constantly alert not to roll out of bed. The general decor of the ship was very good, but again, inferior to the Queen Victoria. The food was the biggest disappointment. Oceania claim they have the best cuisine of any cruise ship. This is definitely not true. It appeared that there were two chefs working. One was very good and the other was hopeless. One meal of fish or meat would be exquisite and the next had to be left uneaten due to being so dry and tough. Many of the meals would have so much salt on them that your mouth and throat burned for hours afterwards. What would this do to people with a heart problem who could not have salt? In the buffet on the 9th deck, the passageway between the serving counters was so narrow that one had trouble getting to the counter and you were being continually bumped by other passengers. My wife and I reached the stage that we looked upon eating as an unpleasant chore. So many other passengers whom we spoke to all felt the same way. The dress code is claimed to be upper country club. There were a large percentage of passengers who dressed as if they were having a day at a fun park. The gratuities and service charge on drinks was very high and it was interesting that if I ordered a double Drambuie then I would be charged service on the higher price, although they were still only bringing one glass. We did not take any shore excursions as they are far too expensive. Having travelled through over 100 countries, many of them by backpacking, we always do our own thing when on shore. The entertainment at night was very average and became monotonous. The seating is such that it is difficult to see unless you are in the front row. So inferior to the Queen Victoria's magnificent theatre. The entertainers on the Queen Victoria had 1,000 people in their 70's, 80's and 90's all standing up, clapping and swaying in time to the music and singing. When we arrived in Sydney Australia, the cruise line wanted USD119 per person for a transfer to the airport. A Taxi cost us USD75 for two people. The final insult was to collect my suitcase on the jetty when we disembarked and found that the Regatta crew had split the AUD500 Samsonite case down the side when they unloaded it. Oceania will only refund less than ¼ to me. We will never sail with Oceania again. Read Less
4 Helpful Votes
Sail Date: November 2018
This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we ... Read More
This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we wanted water, juice or anything else except cocktails. At dinner in the dining room the opposite, cant find a drink waiter and have to ask. It seems there is a staff shortage. The other annoying thing is the berths, there was a German ship “AIDA’ shadowing us and in every common port it had the in town berth when one was available and we got the container terminal. This happened even when the advertised Oceania berth was in town. Is all this Norwegian cost cutting a little at a time? I also note that the level benefits are being downgraded next year. In a way that is good news for me because the loyalty program did have me captive to an extent so I now feel less trapped. About to try Viking for the first time and maybe not the last. Have already tried Ponant and although it is a very different product being “expedition” yachts of 200 pax it has overcome finding new places to cruise given i have exhausted the Oceania network. Read Less
6 Helpful Votes
Sail Date: October 2018
My husband and I love the small ships and have sailed on the old Rennaisance line ships under Princess and Azamara as well as Oceania. The Regatta is scheduled for renovation, and it is sorely needed. They HAVE to do something with the ... Read More
My husband and I love the small ships and have sailed on the old Rennaisance line ships under Princess and Azamara as well as Oceania. The Regatta is scheduled for renovation, and it is sorely needed. They HAVE to do something with the main showroom but it will be a challenge. This cruise was very relaxing, from Miami through the Panama Canal to LA. And we live close to LA so disembarking in Los Angeles is one of the wonderful features of this cruise. Both the service on the ship and the food were terrific. The Entertainment staff was extremely talented and did a great job. If I had a complaint it might have been that both the speakers were covering mainly the same topic, and since there were seven sea days, a little variety would have been appreciated. Also, the ship's choice of movies was dismal, and with seven sea days, a first run movie in the afternoon would not have cost them very much but might have been quite popular. Unfortunately the Ship's personnel had to give us all the government issued warnings on our trip to Havana, such as no "person to person" contact etc. We were scared into taking a bus tour of Havana, one of the ship's excursions and we regretted the choice. It was as bland as it could be. We heard everything the young man was told to tell us, there was no music, no food, no contact with a Cuban other than the guide, no chance to view all the artwork available in the markets. It was boring. We spent over 1/2 hour at the cemetary and that was one of the highlights. Some of the passengers went off on their own and did quite well. We envied them. Read Less
8 Helpful Votes
Sail Date: October 2018
Primary reason for choosing this cruise was the ports of call. Unfortunately three of our ports of call were bypassed by Oceania; Carbo San Lucas Mexico, El Salvador and Nicaragua. Instead we spent 2 1/2-additional days at sea. It is like ... Read More
Primary reason for choosing this cruise was the ports of call. Unfortunately three of our ports of call were bypassed by Oceania; Carbo San Lucas Mexico, El Salvador and Nicaragua. Instead we spent 2 1/2-additional days at sea. It is like a cruise to no where. We have no idea why the ship was unable to arrive at Costa Rica on time. We arrived five hours late causing us to miss the eco excursion, which was most important for my wife and I. Since we had two and have extra days at sea, you would think we would have arrived on time in Costa Rica. We arranged a meeting with the ships general manager. We received little sympathy. As a matter of fact we were threatened by the general manager not to have conversation with other passengers relative to our disappointment.We are in the process of filing a formal complaint with Oceania's senior management and parent company(Norwegian). All in all the cruise was a big disappointment. The hostile atmosphere made us very anxious and apprehensive for 18 days. The cruise was my wife and my seventh cruise with Oceania. The Staff in the Terrace Café had a major communication problem. Most of them were(I believe) from India or the Philippines. You had to explain to them exactly what you wanted and half the time it was received incorrectly. Big disappointment. Read Less
5 Helpful Votes
Sail Date: October 2018
I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and ... Read More
I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and missed 5 excursions. Communication from Captain or cruise director was terrible. No explanation for any thing. Morale among the passengers was very poor. I'm sure they lost some loyal customers (including my husband and myself) The food in Grand Dining Room and The Terrace is still very good, but a step down from what we experienced on previous sailings. Toscana and Polo Grill are still wonderful. Service staff in general were lovely, but some were poorly trained with snafus on drink orders and restaurant reservations which seemed to disappear even though we had the print out summary of our reservations from the front desk. There was no explanation, no apology and we were supposed to feel grateful that they managed to "fit us in." There were power outages and some ship sections experienced non- flushing toilets at times. The ship is due for an overhaul and we got the impression it had many ongoing mechanical issues. But none of this was address by the staff. Our cabin was quite nice and kept very clean by housekeeping staff. There was good entertainment and plenty of activities like Trivia, golf putting, shuffleboard, ping pong, Bridge lessons and games, casino w slots and poker tournaments, karaoke. But we went for the port visits and excursions, not endless sea days. Read Less
7 Helpful Votes
Sail Date: October 2018
There are many reviews of this poor cruise already posted. I support the information and analysis and conclusions reached by the reviewers as well as information and analysis in the current thread on the current Oceania board. ... Read More
There are many reviews of this poor cruise already posted. I support the information and analysis and conclusions reached by the reviewers as well as information and analysis in the current thread on the current Oceania board. While new to CC (thanks to my TA), I am not new to cruising across many brands. This was my 3rd and last Oceania cruise. My concerns are: 1) Oceania management anti customer first attitude - as reviewers have stated, no attempt was made to reinstate ports or find another port from the many cruise friendly ports along the Mexican and Central American pacific coast. Apparently they made the decision to kill ports 7 days before reaching the Baja and the tropical storm, Bottom line, we passed the Baja a day and a bit after the storm left the area. As others have noted, so we lost 3 days of ports but only were delayed 1 day in San Diego (a port swap from Cabo). Really? For 4 days be plodded along slowly - no attempt was made to speed up to get to a replacement port. They had the nerve to show up at 3 pm in Puntarenas Costa Rica which was 2 hours before dark. I heard an officer say to another that they had to get staff off for training in Miami. Ah, the real reason they showed up there. Bottom line, Oceania did not care about providing replacement ports because they already had our $ and frankly I believe they thought we were all sheep accepting Oceania's claim to fame. They have found out differently. The Oceania arrogance is the main reason why I will not patronize Oceania again. 2) The harassment and threats to guests. Thankfully I was not one of them, but I did hear comments from others about the situation. Not acceptable Oceania. 3) Regatta has a dubious mechanical history. I should have done more investigation on the history of this ship. It is not a pretty history. On the cruise before ours, the ship missed Juneau and lost power. On this trip, there were flickering lights, short power outages, toilets not working. I will check out the track record of any future ship before I book. 4) Food decline. The new menus reduced the choice and quality of food offerings. The food in the GDR was no better than my last Celebrity MDR experience. The food in the Terrace was a step down as well, granted they do have grilled lobster etc but that hardly makes up for the limited buffet. I have to say the food on this trip had little to no taste and I quickly lost interest in eating. The table side caesar salad in Toscanna was bland and of middling quality. The hard working staff were outstanding as usual. The overall atmosphere on this cruise was one of irritation and distrust - this did not go away and was overt on the last day when cruise comments were being prepared. In my many cruises, I have never heard a passenger load speak with such hostility towards the cruise line. There are many choices in the world of cruising so I will move my cruise business to a different cruise line. I will not speak highly of Oceania in the future. Read Less
7 Helpful Votes
Sail Date: October 2018
Oceania Regatta – Panama Canal – From San Francisco to Miami – 18 Days – October 8 to 26, 2018 This voyage was a significant disappointment to me, my spouse and members of our group. It is doubtful if we and our group will ... Read More
Oceania Regatta – Panama Canal – From San Francisco to Miami – 18 Days – October 8 to 26, 2018 This voyage was a significant disappointment to me, my spouse and members of our group. It is doubtful if we and our group will patronize Oceania again because we did not receive a premium cruise line ship nor product and the negative specifics of this cruise as noted below sealed our decision. To summarize: 1) Cancelled ports before we left the dock in San Fran. We had 2 cancelled ports, 1 port reduced to 2 hrs before darkness and 1 port swap. Guests were provided minimal information on the reasons why quickly dying Sergio had such an impact on our itinerary - other than the Captain saying there is a tropical storm. San Diego was swapped for Cabo. Missed Nicaragua and El Salvador. Supposed to be in Puntarenas at 11 but arrived at 3. Were told tides were a problem there. We actually arrived 1.5 hrs before the lowest tide. The tide is 1 metre there. We believe that the tide excuse was a lie. We found out that the ship had to be at this port because staff were flying to Miami. They created 2 tours there both of which had the last 1 hour in total darkness. So they put their corporate requirements ahead of giving the passengers a real port day. There is a history of mechanical issues with Regatta as previously posted on CC (see below). There are also CC Oceania regulars who note Oceania has a history of missing and shortening ports. Bottom line - slowed down for 1 day to allow the storm to pass but missed 3 days of ports. The math does not work in Oceania’s favor. 2) No attempt to reinstate some ports given that Sergio moved across the Baja very quickly - many on the ship monitored NOAA so we were very much aware of the situation. Ship management never explained why we could not make another port. Total silence. 3) Number 2) then contributed to 3). On the pacific side, why was the ship going 15.3 knots for long periods of time? The ship is capable of a higher speed, why was it not engaged to reinstate a port? 4) On the Atlantic side, suddenly the ship was doing 20.9 knots. Why was this speed not available on the Pacific side? ie 2) and 3) above. The speed differential on the different sides set myself and the passengers into further disillusionment. 5) Water, Toilet, Power Disruptions - Lights were flashing from time to time, power was out 1 night at 2am, repeated toilet malfunction throughout the ship. Water was luke warm most of the time in the bathroom sink. No cold water in the bathroom. 6) Treatment of Guests. Guest relations was swamped with guests asking for information, return of port fees, more information on why the port cancellations, the unsatisfactory and unsafe tour buses in Acapulco, the poor tour in Puntarenas etc. Regatta management searched out guests who went to guest relations (particularly those requesting return of port fees and why no attempt to reinstate a port) and forced them to meet with the General Manager and other managers. In some cases there was 1 guest to 3 management. Guests were intimidated into signing paperwork to cease talking to guests, (myself included). If we did not sign, would be consequences. The defensiveness of the Regatta management was very overt. For 3 nights, Ray the CD, was booed in the Regatta show room. Some of the guests forced a meeting with the Captain. 7) Decline of food quality. Post the new menu in August 2018, the food size, quality, appearance, variety in the GDR and the Terrace had declined since my last trip in Sept 2017. All meat was tougher and portions smaller. Something was off, there was so little taste to anything even when labeled as Cajun. Quality examples – salads swimming in mayonnaise, bean salad in the GDR was 3 types of canned beans with 2 sliced onion rings, no dressing, no taste. A salad had the white/pale yellow insides of an iceberg lettuce with 3 pieces of blue cheese and 2 walnuts that is it. A very noticeable cut back were the high tea sandwiches – much higher % of white bread, less ingredients and decoration, less seafood fillings – and, a number of them were frozen, not cold. A couple at the next table took the frozen sandwiches down to guest relations to complain. They came back to their table and told guests that they were dismissed. There was some repeats given the voyage was 18 days. Thinking about Oceania's marketing "finest cuisine at sea" - did not end my trip with that impression. The food on this trip was similar to my mass cruise line experiences, with the exception of the specialties which were better. 8) The Ship and Cabin. A small ship with considerable movement in only 6 foot waves – would never book this type of ship again, found the movement actually dangerous. Given it is 20 years old it shows decent maintenance. As often reported of all the R ships of Oceania and Azamara, the small size of the bathroom and cabin size is not appropriate for a premium cruise line. A negative is also the balcony dividers, the dividers had a 2 inch opening against the hull so you really did not have privacy. 9) Shore Excursions. In Acapulco, the 12 person size tour van were unsafe. The seat belts did not work, there were no headrests and there was no A/C for the back half of the bus. Guests in the back left the excursion half way through. There was no pa system on the van, so the driver was constantly during towards the back to yell information - this often while driving!. The tour was good though seeing all the highlights and viewpoints. The vans were not premium quality as should be the case given this was an Oceania cruise. I and others were scared the entire time the van was moving. On to Puntarenas. As noted above, we were very late arriving. Only 2 hours to darkness. They put together two tours - one a brief area tour and shopping and one for a horse show. Our friends did the shopping tour. The bus was not well equipped and the last hour was driving in the dark. There was a very large lineup at guest relations and shore excursions thereafter. On the positive side: 10) Staff/Crew - simply outstanding in every regard. Their smiles, salutations, work ethic, friendliness and engagement a 10/10. All the staff, everyone, was great. The room stewardess and steward were wonderful and kept our cabin spotless and in order. The service was at a premium level. Unlike Celebrity who used to have pool wait staff, Oceania does and they also provide glasses of iced water on a regular basis. The service level was at the premium category. 11) Cabin 7047. Concierge. Excellent mid ship location. Quiet, no mechanical sounds and no operational rooms across from the cabin. 12) Other – Very good specialty restaurants with significant menu choice, a real high tea every day, a real Sunday brunch with ice carvings etc just like the old days, excellent live music aboard, excellent soundtracks and volume level, the breads were divine, port lectures good. The Oceania mattress was excellent. 13) No ship within a ship – everyone on Oceania ships mingle together and eat together and enjoy the same level of service. There is no overt class segmentation which isolates guests from each other like on the mass lines. There were many guests I spoke to who were on Oceania and Viking and Crystal because they refuse to sail on the mass cruise line ships that promote physical class segmentation. This is a major reason I have sailed with Oceania. 14) No mass market shrilling for sales, photo sales, painting sales etc. It was delightful to not have the mass market intrusive revenue generating experience. 15) Appropriate entertainment. The Oceania orchestra was excellent and very personable. "Grace" the string group were super especially their rendition of Michael Jackson's Thriller. The type of music like 60's and 70's songs, Broadway theme songs complimented the passenger profile. There were no Vegas style shows. Bottom line on this trip, the premium quality was not there and there was no trust in Oceania ship management and corporate. Like my household, many guests booked this cruise for the birding and naturalist opportunities to be provided in Costa Rica, Nicaragua, El Salvador - all were eliminated. I and others, ended up not trusting Oceania's explanation of why our itinerary was adjusted to such a significant degree. Everyone was aware of dying tropical storm Sergio. Perhaps a more customer friendly and detailed explanation of the impacts of the storm might have enabled guests to understand and accept the significant changes. It seemed that Oceania was not interested in working hard to reinstate a port for the benefit of the guests. The ship was plodding along at below 16 knots for many days, we do wonder why an original port, or another port of many along the Pacific side, could not have been reinstated since the ship can sail in excess of 18 knots. As well, there were guests who were well aware of Regatta's past mechanical history in the past year. This information became common knowledge on the ship. Some of these mechanical issues have previously been reported on CC. November 7, 2017 being towed by the Coast Guard into Honolulu after being dead in the water with no power. May 2018, delayed in Cartagena awaiting parts. On the Alaska cruise just before this one, the ship missed Juneau and again was dead in the water for hours. Other than the excellent service and excellent specialty restaurants, Oceania’s product was not better than other mass market cruises. One of the most telling experiences on this voyage was on the last day. By the pool, groups of guests were completing their questionnaires. People were talking and sharing their forms with the general comments being “cruise from hell”, “poor value”, “don’t trust them”, “food really declined” etc. People were angry. The group of 12 guests close to my chaise lounge were competing to see who could produce the most negative rating. In the end, Oceania management's aggressive response to guest questions told me they had something to hide. Read Less
5 Helpful Votes
Sail Date: October 2018
We selected this cruise for it's itinerary - San Francisco to Miami with stops in Catallina, Cabo San Lucas, Acapulco, El Salvador, Nicaragua, Costa Rica, Panama, Columbia and Havana. On day one an announcement was made that ... Read More
We selected this cruise for it's itinerary - San Francisco to Miami with stops in Catallina, Cabo San Lucas, Acapulco, El Salvador, Nicaragua, Costa Rica, Panama, Columbia and Havana. On day one an announcement was made that because of Hurricane Sergio we could not stop at Cabo San Lucas, El Salvador, Nicaragua and we would get to Costa Rica very late in the day. Pretty quickly "Hurricane Sergio" fizzled out. With no further explanation the ports were not added back in. When questioned, the Executive Consigliere and others had no answer. The best we got was "we would arrive at the port at night". This explanation made no sense. While I am very in favor of safety, this seemed to be an opportunity for Oceania to save on port charges. Is the increase of spending on days at sea better for them? Some of the passengers had been on the Regatta prior to this cruise for an Alaska cruise (back to back cruises). The port in Juneau was deleted because of wind. These ports deletions gave us many more days at sea. On a small ship there is only so much bingo (45 minutes a day) and shuffleboard you can play. Another passenger told us that on a previous Oceania cruise that was to include Easter Island there were 11 straight days at sea also because of deleted ports. At the halfway point of the cruise we were given a survey to complete. We felt that the Main Dining Room food quality had really declined since our last cruise. We had several staff personally find us and discuss with us and try to rectify. Of course we mentioned the deletion of the ports on the survey - NO ONE addressed that with us. The excursions were not as good as we have experienced in the past. The last one - Highlights of Havana - was a waste of time and money. It was a bus tour. While the very high back seats were comfortable, they blocked vision. We could see very little from our seats. The tour guide was very hard to understand and he took us to a cemetery and told us we would have a special guide there who we should tip. The special guide spoke no English. Also the bathroom on the bus was out of order. Not good with the age of the group. Food in the specialty restaurants was excellent. Service there was excellent as well. Cruise Director did a good job. Read Less
Regatta Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 5.0 4.2
Entertainment 3.5 3.5
Public Rooms 4.0 4.4
Fitness Recreation 4.5 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.2
Enrichment 4.5 3.5
Service 5.0 4.3
Value For Money 4.5 3.5
Rates 4.0 4.0

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