7 Helpful Votes
Sail Date: January 2016
We were so disappointed from the moment we were shown to our stateroom. The room was very dirty...sticky spots on carpet, black, greasy handprints on bathroom door and the shower had black soap scum all around the shower base. When brought ... Read More
We were so disappointed from the moment we were shown to our stateroom. The room was very dirty...sticky spots on carpet, black, greasy handprints on bathroom door and the shower had black soap scum all around the shower base. When brought to their attention they asked for an add'tl 2 hr. For a clean-up. The room was dated and incredibly tiny with a bathroom so small you could not p/u a bar of soap if it fell in the shower. We had paid for the "concierge verandah" and were appalled, tried immediately to up-grade but there was nothing available. The bedside table was 6 to 7" below the level of mattress, with no drawer, and when we brought it up to the concierge, her answer was they had recently changed the mattresses? The first evening we were booked in The Polo Grill" and by morning my husband was definitely ill with the "trots". Late on Day 3 we had to consult the medic, there was a line-up, and he prescribed 3day antibiotics, anti-spasmodic S and a charcoal drink for which he was pleased to present a $570. U S bill. One week later I had a room service omelette which wiped out my next day in Saigon, again tainted food. Friends had raved about the food as being superior...not the case! We have previously sailed on Regent, Seabourn and even Princess through the Panama, which were all superior in every aspect! Service, food and facilities. At the moment, we are inclined to call it our last cruise as it was just such an unanticipated failure. Read Less
3 Helpful Votes
Sail Date: January 2016
Smooth embarkation at Singapore. Rooms compact but comfortable and very clean. Bathroom on the small size but adequate. Worth booking concierge or above for the extra perks ie free WIFI of 500 minutes and extra specialty restaurant ... Read More
Smooth embarkation at Singapore. Rooms compact but comfortable and very clean. Bathroom on the small size but adequate. Worth booking concierge or above for the extra perks ie free WIFI of 500 minutes and extra specialty restaurant bookings. Drinks are expensive, however Oceania is lenient when bringing some alcohol for cabin consumption onboard. Mini bar is loaded with soft drinks of your choice. The dining venues are varied with much choice of superior food. Afternoon tea was also a highlight with fine quality offerings. To balance all this, there is a small but well equipped gymnasium with modern machines and a gym supervisor, Adamir, to assist. Staff service throughout the ship at all times was first class including, Jacques, who patiently assisted with any internet queries. The shore excursions and private transfers were exorbitantly priced and best avoided. Better to register with Cruise Critic Roll Call and prearrange tours with other passengers. We would certainly cruise with Oceania again! Read Less
2 Helpful Votes
Sail Date: January 2016
Stayed at Marriott Tang before the cruise on Orchard Road, beautiful place. A must visit is the Gardens by the Sea at the Marina Bay Sands resort complex, and Ce La Vie restaurant on the 49 th floor with spectacular views. Also highly ... Read More
Stayed at Marriott Tang before the cruise on Orchard Road, beautiful place. A must visit is the Gardens by the Sea at the Marina Bay Sands resort complex, and Ce La Vie restaurant on the 49 th floor with spectacular views. Also highly recommended is the Jim Thompson Thai restaurant on Demsey Hill. The Jim Thompson store is a short taxi ride from the ship dock in Khlong Toei, which is only a few miles from the center of Bangkok. This location is a big advantage over larger cruise-ships that must dock 3 hours from Bangkok. The Nautica is beautiful, and in keeping with the Oceania tradition, this ship has the same very high quality food not found on other cruiselines. The Toscana specialty restaurant serves the best Italian meals, superior to any Italian restaurant on land. The pounded veal chop, or the osso bucco are the best we have ever eaten. The entertainment was also excellent. Ollie Makeean from the UK, Steve Corte, and Sally Adams were wonderful. The service staff provided excellent care and attention to the passengers. The grill offers steaks, jumbo shrimp, and lobster tails every night. The dining features a brunch with spectacular displays and ice carvings. At the conclusion of the cruise we stayed for two nights at the Shangri La Kowloon which offers beautiful spectacular rooms facing Hong Kong Harbor. They served an excellent breakfast buffet, and have live entertainment in the lobby at night. In Sihanoukville Cambodia we visited the Don Bosco training facility that takes in 18 year olds for a 2 year apprenticeship who are either very poor or are orphans. They are trained and certified to be able to work in five star resorts in Thailand. In Bangkok we used the services of a local guide who took us to the floating market, railroad market, and for elephant rides. Read Less
1 Helpful Vote
Sail Date: January 2016
After reading some of the reviews on Cruise Critic we were a bit apprehensive about whether the high standards of our two previous Nautica cruises would be maintained, since the NCL acquisition. We need not have worried! The ship was ... Read More
After reading some of the reviews on Cruise Critic we were a bit apprehensive about whether the high standards of our two previous Nautica cruises would be maintained, since the NCL acquisition. We need not have worried! The ship was clean, crew were great, and the food was excellent, even though the menu did get a bit repetitive towards the end of the cruise. Our fellow passengers were a mix of folk from USA, Canada, NZealand, and Australia and though mainly retirees a few younger couples too. The library was well patronised, but whoever chooses the books, I think buys them by the yard...six copies of the same books! The entertainment staff Luke, Chris, Susannah and Savanah were talented young people with excellent voices, and they worked hard during the day too with various deck sports. The cruise director David was pleasant and ran General Knowledge Quizzes every day as well as running the tours and tenders into port. The ports however, were a different story! Singapore was great, but after that the experience in the ports deteriorated. Unless you are hooked on Temples, and want to experience life in a third world country this is an itinerary you might want to miss. The contrast between the people who have everything and the millions who have nothing was very much in evidence. Every time we went ashore we were constantly pestered by beggars, taxi drivers and the tuk tuk's who would not accept "no thank you" . Sihanoukville in particular was awful and it appeared to be just a convenient stop for passengers to be offloaded for overnight tours to Ankor Wat . In Summary: I would cruise with Oceania again, but would research the itinerary in detail before choosing which cruise. Read Less
7 Helpful Votes
Sail Date: January 2016
We were very disappointed in two aspects of this cruise. One, the staterooms were old, small and outdated. We paid for a concierge-level verandah, which we do on all cruises we take. The room was smaller than we are used to, and the ... Read More
We were very disappointed in two aspects of this cruise. One, the staterooms were old, small and outdated. We paid for a concierge-level verandah, which we do on all cruises we take. The room was smaller than we are used to, and the bathroom was awful. The bathroom was similar to airplane bathrooms with the addition of a small shower which was nearly impossible to turn around in and not possible to dry oneself in. In addition, it often had a mild sewage smell. We paid for what we thought was a luxury cruise, but I do not rate it as such. Oceania advertises its cruises as being for "foodies." This is so untrue! The food in the main dining room was very uneven. Some was fairly good, but not of gourmet quality. Some was inedible. I complained on the mid-cruise evaluation and was called by the chef. When I specified exactly what was wrong, he became rather defensive, saying that some people like the food. I will say that the two upscale dining rooms were quite good and much more consistent. We ate there whenever we could get reservations. We liked that there is not an uncharge for these restaurants. Oceania is a little sneaky and unclear about just what expenses are covered in the cruise price and what are not. We were told that our service charges were included, but we had to renegotiate this once onboard. We knew in advance that alcohol was not included, but we were appalled at the prices of wine and the "service charge" added to each bottle. In addition, the Canyon Ranch Spa is VERY expensive for low quality service and facilities. When I had a massage, I found NO clean bath mats, only dirty, used ones on the floor outside the showers and no attendants to take care of these things. The spa seemed very understaffed and poorly managed. I paid $90 + 18% service charge for an absolutely horrendous manicure. I went back to have it removed, and they did give me a refund. In short, Oceania needs to decide whether it is a luxury, smaller boat cruise line or just an average, run of the mill line. It really isn't either, and it suffers from this. The cruise fares are high enough that it should be classified as luxury, all-inclusive. Yet, the company adds on this charge and that, stooping to the practices of the lower-fare lines. While we selected this cruise for the itinerary, we were disappointed enough in the ship and the cruise line that we would be unlikely to cruise with Oceania again. I should add a few positives, as it was not all bad. The beds were VERY comfortable, the lectures about the ports were academic and engaging, and the cruise director was a very nice and interesting person. The library was well-stocked. The staff, in general, worked very hard and were attentive and pleasant. The service in the restaurants could be improved by better training of the staff. Read Less
4 Helpful Votes
Sail Date: January 2016
We returned last week from our sensational Oceania cruise from Singapore to Hong Kong, with stops in Thailand, Cambodia and Vietnam. Oceania consistently offers a superior cruise experience. Since my last Oceania cruise, I think they ... Read More
We returned last week from our sensational Oceania cruise from Singapore to Hong Kong, with stops in Thailand, Cambodia and Vietnam. Oceania consistently offers a superior cruise experience. Since my last Oceania cruise, I think they even improved the food, and I didn't think it was possible to improve on the food. The service, the staff, the food and everything else about the ship was perfect. The staff bent over backwards to make sure the guests had a wonderful experience. Our malfunctioning DVD player and burned out light bulb were changed instantly, and we didn't even have to ask the staff to change them. Raj and Michael, our cabin stewards were outstanding. We had plenty of ice and Diet Cokes in our cabin. The room was always perfectly cleaned and neat. Daniel, at Reception, had our DVD player replaced while we were at lunch. He and Marco were always very pleasant and helpful. We booked the ship's shore excursions and I think they have improved on the excursions too. The staff working the shore excursion desk were very pleasant and I got a good tip on a tour from Alan. The Grand Dining Room, Polo Grill, Toscana, Waves Grill, the Terrace Cafe and Room Service were outstanding. Paul Climescu and Sasha were great and always made sure things ran smoothly. Gianluca Mazza made amazing dishes in Toscana. It was a treat to taste everything. I dream about the involtini. Conny Hammelmann and Stefano Morelli were a pleasure to meet and see around the ship. Raffaele Cinque, the General Manager, was always visible and had a big smile on his face. I told him how much we loved Oceania and he even sent me a thank you note. My travel partner, who is a physician, got shingles on the first day of our cruise. She went to the ship's doctor and was impressed that they carried the medication she needed. The gym is well equipped and was crowded in the morning. Gerry, the guest lecturer, was very interesting and never referred to notes when he spoke. He interacted with guests throughout the cruise. I have traveled on Crystal, Seabourn, Viking (the worst), Princess, Cunard, Paul Gauguin, and Seven Seas Mariner and nobody beats Oceania for me. My only complaint was when I had to get off the ship at the end of our cruise. I could have stayed forever. Read Less
3 Helpful Votes
Sail Date: December 2015
The itinerary is outstanding with visits to exotic ports and beautiful islands. The Nautica is the perfect ship for this cruise. The cruise is long but the days go fast. The days at sea are welcome for relaxing and getting a tan. The ... Read More
The itinerary is outstanding with visits to exotic ports and beautiful islands. The Nautica is the perfect ship for this cruise. The cruise is long but the days go fast. The days at sea are welcome for relaxing and getting a tan. The weather was generally warm and sunny. The Nautica is known for great food and friendly service. I only decided to pick this cruise ship after a good review from my family friend and i was really looking into Africa as it has been my dream place to be particularly Kenya and i was happy to pay a visit to the place. Keron safari made it special to our group and we all enjoyed the excursion of the old town and the forty Jesus,Heller park and the Akamba carving . a very interesting place to visit. Thank you Nautica for the best services and i will always recommend anyone this cruise line. The guest entertainers were good but the programming was wrong. Some nights no entertainment and many performances were by the ships on board musicians. Food is Oceania's strong suite. Every meal, in every dining room pleases the palate. Wine lists are a cut above the average cruise lines, a 35 day cruise, regardless of ports, ship, or cruise line can become monotonous. Oceania offered more than 20 ports on this itinerary, most of which were pleasant experiences. Nautica's food service staff goes out of their way to learn guest's preferences for drink, restaurant accommodations, and breakfast delivery times. The gym was excellent. The staff excellent. The food as expected on a ship of this class. The Concierge excellent. Read Less
8 Helpful Votes
Sail Date: December 2015
We chose this trip for the itinerary, never haven't been to any ports on this cruise. We were not disappointed. Our booking included a 3 day pre-cruise tour package. This was excellent for folks like us who had not visited South ... Read More
We chose this trip for the itinerary, never haven't been to any ports on this cruise. We were not disappointed. Our booking included a 3 day pre-cruise tour package. This was excellent for folks like us who had not visited South Africa before. We got out of Cape Town into the East Cape Wine lands, to a private game park, Aquila ,the 2nd day, and toured Cape Town itself the 3rd day. We boarded the ship Dec 9 and had one more day in Cape Town on the 10th. It worked well that everyone had a day in Cape Town before the ship left port. We went out privately with a car and driver for a tour of Table Mountain National park, Simonstown, and the penguin colony for our last in port. That was really reasonable and personable. We always enjoy Oceania, especially the service, food, smaller size of the ships which mean we can go to a greater variety of ports. However we feel their excursions are overpriced. On this cruise the entertainment was fair. The ship's guests were more varied than usual, lots of Europeans, Aussie's, South Americans, fewer from North America than we've previously seen. It made for more interesting dinners and tour groups but no doubt more challenging to provide entertainment that all would enjoy. We went to number of game preserves privately. Addo Elephant National Reserve Park near Richard's Bay with Mosaic tour company was wonderful, a must if you want to see elephants and we saw so many other animals. Another highlight was the Hluhuwe Game Reserve near Richard's Bay, the oldest one in South Africa, for the beautiful landscapes alone. Our tour there with Eurozulu included a picnic BBQ in the park near some baboons. We then left S.A., and continued on visiting ports in Mozambique, Madagascar, Tanzania, Kenya, all interesting in their own way but troubling to see the poverty. The Seychelle port, Mahe, reminded us of a Caribbean island, very touristy, had the smallest most expensive local beer there! The ship stayed overnight in Maldives, probably our least favourite port, most activities were beach related. In Columbo Sri Lanka we enjoyed a private tour and were impressed by the interesting local history and progress the country has made in education and decreasing unemployment. Phuket Thailand had more interest for those wanting a beach day, you could get a taxi into town easily independently. In Penang, Malaysia we could walk from the ship to interesting museum/areas and saw through the Peranakan Mansion for a very reasonable price independently. We took a tour from the ship to Kuala Lampur as it's a more than an hour's drive each way from Port Klang in crazy traffic. We enjoyed the city tour and especially the tour of the Royal Selangor tin/pewter factory. The cruise ended with a full day in Singapore before embarkation, docked near the MRT station which is great for the slightly adventurous as the public transit system is wonderful there. We had booked the Singapore Urban food adventure tour of Chinatown on line. It was easy to find the guide at an MRT station and the tour was excellent. Lots of food tasting, history, general cultural information. Well worth the price. In summation we got more from this cruise than anticipated and would recommend the itinerary and Oceania for anyone seeking a snap shot of this fascinating part of the world. Read Less
4 Helpful Votes
Sail Date: December 2015
This was our third cruise with Oceania and having experienced Riviera we were a little concerned at how we would enjoy such a long cruise on a small ship. Overall we had a great time, with the food outstanding as ever in the Grand Dining ... Read More
This was our third cruise with Oceania and having experienced Riviera we were a little concerned at how we would enjoy such a long cruise on a small ship. Overall we had a great time, with the food outstanding as ever in the Grand Dining Room, Toscana, Polo Grill and the wonderful Terrace Cafe. The staff were outstanding, and they really made our trip. We loved the itinerary, too, though there were too many ports in South Africa (East London and Richards Bay should be dropped, surely only there to sell more of their second rate excursions) and I would like more ports in wonderful Madagascar to replace them. The best entertainment consisted of four culinary demonstrations led by Executive Chef Joerg Becker which were great fun. Entertainment was otherwise mediocre, though the Nautica Singers were wonderful, not only putting on a number of live shows but also ever present throughout the ship and interested in all the passengers. The Cruise Director I felt could have been a lot more effective, he was more an organiser than a people person and was rarely seen around the ship. The "enrichment" lecturers were on board for the whole cruise and did 5 lectures each. One was on astronomy (interesting, but not what we came on a cruise to learn about) and the other on Africa in general - quite interesting but not very well delivered. The real disappointment was the Destination Services department. Oceania excursions are extremely overpriced, and by all accounts from those that had booked a package, very mediocre in content. What was completely lacking was any information on ports for those that did not book excursions. With Princess we have always enjoyed presentation on each port a couple of days before arrival, however Oceania seem to have a policy that if you don't book with them we don't tell you anything at all. So my advice here is not to book the excursions, and to do your homework on ports in advance. Pretty well everywhere you can find a decent taxi driver on arrival to do a 4-5 hour tour for between $60 and $100 US dollars per car. Oceania excursions range typically from about $150 - $300 per person, though there are some cheaper and some more expensive. Our (concierge veranda) cabin was well appointed but small (and the shower tiny). We were fine with it, though a few people we met did complain. The service from our room attendant was impeccable. Laundry was rather expensive for a cruise ship, though on this longer cruise they twice offered a special deal of up to 24 items washed and folded (not ironed) for $24.95 which was great value. Had we known in advance we would have avoided our first (expensive) laundry wash. One last tip - avoid the stern when booking a cabin and also when eating in the Grand Dining Room - the ship vibrates and judders quite a lot on the lower decks when underway. Overall - we will cruise Oceania again, but hope for better entertainment and enrichment, beware of their excursions and do our homework on ports in advance. Read Less
11 Helpful Votes
Sail Date: November 2015
I paid $20,000 for this trip. What I got was 1. An extremely tiny room 2. An RV sized bathroom 3. A prepaid beer/wine program at over $500 that would not provide me with more than one drink at a time because my wife (not on ... Read More
I paid $20,000 for this trip. What I got was 1. An extremely tiny room 2. An RV sized bathroom 3. A prepaid beer/wine program at over $500 that would not provide me with more than one drink at a time because my wife (not on the program) might take a sip. This is both rude and childish. 4. Room service with a scowl. 5. Only a tiny area in the onboard store featuring notions and drug store items. If you forgot something...tough. 6. No ATM on board and no provision for those going on tours to stop at an ATM. We had to skip a tour in order to find an ATM. Many people were really angry about this. 7. Tour guides who could barely speak English. 8. Far too many poverty tours: come see the poor people. 9. Dining was excellent, though the portions are small. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

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