3 Helpful Votes
Sail Date: October 2018
We recently returned from a cruise around Italy. We traveled with friends who made the arrangements using Oceania Cruise lines. The ship we traveled on is named Nautica. My wife and I have cruised with several different cruise lines on ten ... Read More
We recently returned from a cruise around Italy. We traveled with friends who made the arrangements using Oceania Cruise lines. The ship we traveled on is named Nautica. My wife and I have cruised with several different cruise lines on ten prior occasions. The Nautica is a small ship – 684 total passengers with a staff of 400. We came away feeling that the overall experience was at the bottom of our list. There were a few good points – a) The crew is well trained to be very friendly; b) Cabin and public spaces were kept very clean. c) There was an ample choice of shore excursions. d) The breakfast and lunch buffet always had a large assortment of food choices. Unfortunately, there were far more bad points – a) Any cabin below deck 8 is too small to be comfortably habitable. Below the 8th deck, the largest cabin is 216 square feet. Bathroom is so tiny it was difficult to shower. There was not enough proper space to put away clothing or store suitcases. b) Main dining room: Poor to fair. About five or six main course choices available at each meal – several were the same every night. c) Specialty dining rooms (2): Very nice. Problem is that reservations must be made well in advance of the cruise. Otherwise, tables are not available. d) Entertainment: poor to fair. A comedian performed twice. He was very ‘off color’ and not very funny. Entertainment director sang one night – just okay performance. A group of five very young, inexperienced people performed on all other nights. Would expect a better performance from high school students. e) Excursions: All guides apparently local to area. Many were very well versed and provided a lot of information. Some walked too quickly, not allowing for anyone to take in local sites. On most occasions, the bus windows were filthy. There was plenty of time for the driver to clean the windows while waiting for passengers to assemble and board. To summarize – I have no idea how much better Oceania’s other boats might be, or if the above negative points flow throughout their fleet. That being said, based on our experience I cannot recommend this cruise line, or at least not this particular boat. Read Less
2 Helpful Votes
Sail Date: October 2018
We chose this cruise primarily for the ports included in the itinerary. In addition we wanted to try a smaller ship. We had sailed twice on the Oceania Riviera and in both instances had excellent experiences. We hoped that on a smaller ... Read More
We chose this cruise primarily for the ports included in the itinerary. In addition we wanted to try a smaller ship. We had sailed twice on the Oceania Riviera and in both instances had excellent experiences. We hoped that on a smaller ship the service wold be even one notch higher. Overall we enjoyed the cruise. However we were a little disappointed with our experience on the Nautica. We thought the service on our previous cruises on the Riviera was more personal and friendly, the staterooms were nicer, there was a better selection of facilities and entertainment and even the food was better. For this cruise on the Nautica there were a number of things we liked, however, as well as some things we didn't like. The main positives and negatives were.... Positives: - ports (overall) - being on a smaller ship generally gives you direct access to smaller ports without having to tender - travelling in low season, at the end of the Fall in Europe - often we were the only ship in port, which meant smaller crowds everywhere. The weather is obviously more of a risk, however..... - embarkation & disembarkation were wonderful - we were on & off the ship in under 15 minutes. - transfers from the airport to the ship & back from the ship to the airport, which we took with Oceania, were well organized & efficient - of the 3 excursions we took with Oceania, 2 were very good - our room stewards were excellent - the folks at Destination Services, who had to scramble because of missed and changed ports at the beginning of the cruise, were cheerful and helpful. - overall the ship was immaculately maintained even if the decor is dated & the ship is due for a major reno - the High Teas at 4 pm each day were very enjoyable & the string quartet was very good - we had excellent meals at Toscana, the Italian specialty restaurant - the presentation of dishes in general was excellent and the quality of the dinners in the Grand Dining Room was generally very good; we had a couple of exceptional/memorable dishes during the cruise but a few disappointments as well - eating al fresco on the terrace of the Terrace Café at lunch time on sunny days when we were in port was lovely - I can't think of a nicer setting - salads and hamburgers at Waves Grill were great - specialty coffees from Baristas Bar (in front of the Grand Dining Room) were excellent. - even though the Internet was slow & balky, at least it was free - on cruises we took on other cruise lines it was also slow & balky but you had to pay for it! Negatives: - port of Durrès - no idea why we stopped in Albania as there was very little of interest to see and do in this port and the surrounding area. - one of the 3 excursions we took with Oceania (Secret Corners of Venice) was a complete waste of time - entertainment choices are limited and geared to a much older crowd - we had a poor dining experience in the Polo Grill, the steakhouse specialty restaurant, which was very disappointing - servers in the Grand Dining Room (GDR) seemed under pressure at dinner time, were having difficulty dealing with the large number of guests at peak times - even though we were "concierge", our friends and us were given less-than-desirable tables at dinner in the GDR on a number of occasions (e.g. next to the noisy waiter sections) even when there were tables available nearer to the windows. In one instance our friends specifically asked for a table in a better location and we were assigned a table next to a waiter station, even though there were numerous better tables available. Grrrrrr..... - lack of variety of dishes at the Terrace Café for breakfast and particularly at lunch (as compared to the Terrace Café on the Riviera) - service in the Terrace Café was hit and miss; there were some nice servers but others seemed glum and disinterested in serving guests - Concierge Services - we asked the Concierge once for help making a change to dinner reservations at a specialty restaurant and were told to call Dining Services ourselves later - we found that "concierge" verandah on the Nautica was not good value for money - the things we appreciated the most as "concierge" guests on the Riviera, i.e. the concierge lounge, help from the concierge, access to a nice area at the front of the ship (with cold non-alcoholic drinks) were either unavailable or limited on the Nautica. - Oceania (the captain & crew) did nothing to acknowledge the rough start to the cruise - we missed the key port on the 1st day (Amalfi) and had to change the port on the 2nd day as we experienced very rough seas and bad weather during the 1st 2 days of the cruise. We had missed ports occasionally on other cruises but this was pretty exceptional. Nothing was said about this, nothing was offered to the guests - a small token/acknowledgement would have been appreciated. If this cruise on the Nautica had been our first Oceania cruise I am not sure we would sail with Oceania again. However, given our earlier morte positive experiences on the Riviera, we had already booked a cruise on the Marina next Fall and we are looking forward to that. Read Less
2 Helpful Votes
Sail Date: October 2018
This was an college alumni organized cruise and I had a group of friends that went with me on a cruise of the Mediterranean (Spain, France and Italy). The ship service and food was very good. Our cabin was kept spotless. The crew was ... Read More
This was an college alumni organized cruise and I had a group of friends that went with me on a cruise of the Mediterranean (Spain, France and Italy). The ship service and food was very good. Our cabin was kept spotless. The crew was extremely well-trained and helpful. However, I was very disappointed in the shore excursions. They were very touristy, and lacking in depth. I have cruised with Seabourne, Silversea and Windstar, and their shore excursions were much more in depth and immersive--with VIP special arrangements for getting around the crowds and into the sights around all of the other tourists. The descriptions were often not in keeping with the actual excursion. Oceania also nickels and dimes for everything--beverage packages, service charges added to the fare, etc. Competitor cruises charge a higher flat fee, but then you are not charged for anything else, the fare is all-inclusive. Also, the internet service offered by the ship was low-grade, and the crew member assigned to assist with this was unhelpful. I don't think I will said with Oceania again, having had better experiences with competitors. Read Less
Sail Date: October 2018
Many people told us about the great food and service on Oceania. The service was very good. The staff, for the most part, went out of their way to say hello and help in any way they could. This was the best part of the service. ... Read More
Many people told us about the great food and service on Oceania. The service was very good. The staff, for the most part, went out of their way to say hello and help in any way they could. This was the best part of the service. Unfortunately, the rest of the cruise was quite bland, including the food. We had one really great dinner in the steakhouse. Most of the other dinners were quite forgettable. More emphasis was put on the "presentation" instead of on the "substance". Buffet breakfast was okay, but they didn't seem to have enough servers to efficiently dish out the food during the buffet breakfast and lunch. I do have to admit that the hot cinnamon buns are incredibly addictive. Breakfast in the dining room was very good. Buffet lunches were very disappointing. We were fortunate to be off the ship for most lunches. "Tea time" was actually very nice to come back to the ship for after touring at 4:00. The string quartet music was very pleasant and the snacks were very nice. Entertainment in the evening was actually quite good. It only lasted about 45 minutes each night and this was fine, considering that we'd been touring during the day and likely had another early morning the next day. The entertainment was usually musical and humorous . Cabins were okay. We had a balcony cabin with about 215 square feet of space. Space was well used. We have been on a number of other cruise lines. This experience was not really any better overall than the others (Celebrity, Princess, Holland America, Royal Caribbean). Oceania promotes itself as an upscale cruise line. I pity the poor soul who paid full price for any of their cruises, considering they are almost always advertising 2 for 1 pricing. That practice in itself should be outlawed. This is just misleading advertising. In summary, the cruise was nice. Nothing special. Read Less
2 Helpful Votes
Sail Date: October 2018
I have to laugh when I see other reviews of cruises. This is NOT your typical gargantuan ship with entertainment to please everyone. It is a "small ship" experience. The restrooms are tight and it's not trying to be ... Read More
I have to laugh when I see other reviews of cruises. This is NOT your typical gargantuan ship with entertainment to please everyone. It is a "small ship" experience. The restrooms are tight and it's not trying to be opulent. We selected the upgrade to the concierge level veranda rooms and got a great cabin near the back...most of the remaining doors in the hallway went to much larger suites. We rarely ran into any other guests in the hallway. The boat is scheduled for an overhaul soon, so I think it's not as flashy right now, the bathroom and closets were not luxurious in any way, but we didn't really care. A super comfortable large bed, comfy couch, desk and private veranda were our requirements and it was great. Best features of the upgrade...3 days of free laundry service, 24 hour free room service, access to the canyon spa private deck area. We would order room service for a cheese and fruit tray to be delivered about the time we'd be returning to the ship. We'd buy local wines in port and drink a bottle nightly as we pulled out of port! The spa deck had a salt water jetted water spa kept at body temperature. I relaxed in it daily after touring and only once had another guest make use of it as well. I liked the fact that no one else was walking around looking at people sunbathing or in the hot tub! Read Less
Sail Date: September 2018
We decided on this particular cruise as my friend had not been to Spain. The ports were wonderful! As always, everything about Oceania was terrific. Meals, service accommodations - just EVERYTHING! Embarkation took less than 30 minutes. ... Read More
We decided on this particular cruise as my friend had not been to Spain. The ports were wonderful! As always, everything about Oceania was terrific. Meals, service accommodations - just EVERYTHING! Embarkation took less than 30 minutes. Our room was ready on schedule, after we enjoyed a lovely buffet lunch in the Terrace Cafe. Every interaction with crew and staff was a pleasant experience. Beds in our cabin were too comfortable and we really wanted to take the pillows with us as they were so wonderful. Oceania never fails to exceed expectations with their cuisine. The variety is amazing. My friend has a strange allergy and their efforts to accommodate her were terrific. Most of our shore excursions were arranged privately as we prefer the smaller groups that are available through cruise critic. We had a stop in Guernsey which was interesting as I had read the "Guernsey Literary and Potato Peel Pie Society". Unfortunately, most of the WWII emplacements were no longer available. All in all, a wonderful cruise with Oceania! Read Less
5 Helpful Votes
Sail Date: September 2018
We chose this cruise with friends, as they wanted to see the British Isles. Scheduled ports in England, Scotland, Ireland, Wales. This particular itinerary included Liverpool, which interested us as we are big Beatles fans. ... Read More
We chose this cruise with friends, as they wanted to see the British Isles. Scheduled ports in England, Scotland, Ireland, Wales. This particular itinerary included Liverpool, which interested us as we are big Beatles fans. Well....... They give you the embarkation berth number, but not the GATE at Southampton. Our driver had to ask around and take 20 extra minutes or more to get us to the ship. Embarkation was fairly easy. Immediately disappointed by the SIZE of the cabin. Paid extra for Concierge Level suite. Ha Ha, it is exactly the same as less expensive cabins on other decks, it's just on deck 7. What advantage does that give you??? NONE! No concierge service, no great perks, just a tiny cabin with a tiny bathroom that costs a lot of money. The food that they rave about as being BEST of any cruise line did not prove to be outstanding. Most dinners were good, a couple were POOR----tough meat, or extreme lack of seasoning. We liked Toscana much better than Polo Grill. Entertainment was pretty good. The singers had great voices. Service: hit and miss. Some good, some average, some poor. Shore Excursions: two good ones, two POOR ones, all expensive. One cancelled because we lost two ports due to bad weather! We had been on Oceania before. But we are not sure we will go with them again. Not a good value for the money. Read Less
1 Helpful Vote
Sail Date: September 2018
Destination, ports and season always win out over cruiseline loyalty. 12 days Stockholm to Southampton. 3 days in St. Petersburg was the highlight. Booked 3 day small group tour with Russian agent. Elisabeth of TJ Tours was outstanding! ... Read More
Destination, ports and season always win out over cruiseline loyalty. 12 days Stockholm to Southampton. 3 days in St. Petersburg was the highlight. Booked 3 day small group tour with Russian agent. Elisabeth of TJ Tours was outstanding! Recommend Nautica overnights in Stockholm Amsterdam and Copenhagen and to include a port in Norway to see the fjords.. Oceania does offer best cuisine at sea. Carlos the Maitre'D from Portugal and his gracious assistant from Thailand always greeted us by name and remembered our seating preferences in the Grand Dining Room, Breakfast Buffet Service and choices were well presented and tastefully prepared. Fine dining excelled in the specialty restaurant venues although reserving a time before 8:30 was difficult. Disappointed that Polo Grill had run out of prime rib, however the ribeye steak substituted was delicious. Adolfo from Milan was charming in Toscana. Off hours we appreciated 24/hr limited room service menu and/ casual Waves. Loved the small ship, but Nautica does need a QM2 solarium/ covered outside pool . Like verandas, outdoor pool was useless for Baltic/North Seas. Nautica band, vocalists and dancers were talented. Horizon happy hours and afternoon tea were wonderful. Having customs agent for UK on board for passport control was expeditious. It was delightful not to be pursued by omnipresent ship photographers. Overall/service attentive staff were excellent, gracious and accommodating. Except for challenges convincing Lisiam to accept our time preferences. Bundled laundry service was terrible, he returned clothes dirty and wet so I ended up redoing all in Deck 7 guest laundry. Ship excursions promotions on TV were $$$$$, inferior, laden w disclaimers. Dr. Roger Cartwright's port talks were anecdotal, boring, off topic. We used local onboard agent to plan our port visits with great independent guide experiences. Shore excursion staff was helpful, but Oceanic Club Ambassador was curt. Cruise director marketed ship activities zealously. Free internet was nearly useless despite the best effort of the IT professional on staff who was often confronted by unhappy frustrated guests. Email messages could be received but not sent. Read Less
2 Helpful Votes
Sail Date: September 2018
We took an Athens-Rome Mediterranean cruise on Marina in 2017. Loved the ship and the experience. We purchased this cruise on board. Nautica is much smaller than Marina but is dated and lacks the feeling of space and luxury of Marina. ... Read More
We took an Athens-Rome Mediterranean cruise on Marina in 2017. Loved the ship and the experience. We purchased this cruise on board. Nautica is much smaller than Marina but is dated and lacks the feeling of space and luxury of Marina. Embarkation at Stockholm was quick but there was no welcome cocktail. Our room (B2) on deck 6 was adequate. The bathroom was tiny and had only a shower protected by a cheap shower curtain (no bathtub as on Marina). Storage space was adequate. Our room was cleaned spotlessly every day. One person commented that a verandah is unnecessary on cruises to northern climates and during cooler seasons, and I agree, even though we had spectacular weather (Europe had its warmest weather on record). Our stateroom was near the rear elevator (closer to the restaurants) which was convenient. Nautica has only two specialty restaurants, so we were only allowed two such meals on a 12-day cruise (no surcharge). Oddly, each time we went, there were many empty tables. It should be noted that Nautica and the other three smaller (older) ships are being "reimagined" over the next year or two and the design looks attractive. Try to hold off until the ships are done. The interiors of Nautica are dated and frumpy. For example, on Marina there were real Picasso and Miro prints, and some delightful avant-garde works of art. On Nautica, the art looked like it came from a neighbourhood art show. Yes, this is a "first world" problem, but Oceania are among the most expensive cruises on the market. PA announcements were appropriate and brief and the cruise director was excellent on them. I was also impressed by the performers. The shows were appropriately scaled and tasteful, like a nightclub rather than Vegas. On Oceania, apart from a promotional package (cabin credit, 6 excursions/cabin, etc.) everything is extra. The wine lists are extensive and extremely expensive, starting generally at US$50 (one or two bottles) and shooting up from there. There is a 7-bottle wine package for US$350.00 and the choices were decent, but I did some research and found the majority of them cost in the range of US$10-20. Huge markup. Oceania permits bringing alcohol on board, as long as it is consumed in your cabin (there is a $25.00 corkage fee if you want to bring your bottle into a restaurant). Excursions are ridiculously expensive. Imagine 30 people paying US$300 each to board a bus for a day excursion. Typical. In St Petersburg, Russia, we went on one such excursion but were allowed only to get out of the bus at certain stops to take exterior pictures. The Hermitage, which we were looking forward to as a highlight, was too brief (actually only about 2.5 hours viewing) and of course it was massively overcrowded, which is not Oceania's fault. Tour guides were generally good, except in one case we signed up for a tour of modern Scandinavian architectural landmarks in Copenhagen but the tour was a disaster because the guide was subbed in at the last minute (with apologies) and had no time to prepare, so she showed us a few buildings near where she lived and in central Copenhagen then reverted to a tour of historic buildings because the time allotment was not used up. You would think these tours would all be pre-planned so anyone with some background could step in. We were also promised a tour of a "design factory" but were taken to a retail outlet instead which lasted about 10 minutes. Having said that, the food really is, with minor exception, the best of the cruise lines. One day the head chef made his rounds in the restaurant and I had a suggestion, which he implemented. The median age of the guests on oceania is probably about 70, and the food selections especially in the buffet area were appropriate. There were a few theme days, but most guests didn't seem to take advantage. Compared to Marina, Nautica's staff were a little too relaxed and familiar for my taste. Service can be personal but it should be deferential and non-intrusive. This is trivial, but one waiter asked me as a joke if I wanted ground pepper in my dessert, which was a bit of sarcasm over always having to offer ground pepper. We laughed but I had never experienced that on Marina. There is a merit/reward system for staff, and some of them seemed a little over-anxious about making an impression. My main complaint is with their marketing and sales. Oceania spends a lot of time trying to induce people to book on board, but the actual discounts are only about 5% for cruises that may be a year or more away. They also try to pressure you with the threat of "price increases" and are not flexible dealing with repeat customers. (Our travel agent enquired about how much an upcoming price increase would be, which was refused. That's not respectful of a customer who is looking at laying out $10-$20,000.00 per cabin and up.) Their online published prices are also misleading; when we enquired about a future cruise, they quoted the price for a stateroom two levels higher than the one we specified; when our travel agent enquired we were told it was for the "extra" package that was previously complementary. These cruises generally fill up and I don't see why they need to engage in high-pressure tactics. They tout their "loyalty" programme a great deal but benefits don't really accrue until you are over 10 cruises, and even then it might amount to free laundry. We each got a lapel pin worth about $5.00 and a free cocktail at a Captain's reception for our second cruise (22 cruise days total). The rest is window-dressing. Read Less
Sail Date: August 2018
This was our second Oceania cruise. We were on the Nautica cruising the Baltic. We thought food was nothing special. It was good quality, but it lacked any special flavours. It was nowhere as good as we experienced on our previous ... Read More
This was our second Oceania cruise. We were on the Nautica cruising the Baltic. We thought food was nothing special. It was good quality, but it lacked any special flavours. It was nowhere as good as we experienced on our previous Oceania cruise. The service was fine but the last few days the service in the Terrace Café fell away significantly. The entertainment was outstanding for relatively small cruise ship. The berths at the ports were varied with some close to the city and others some quite a distance from the city. The excursions were just okay. We found them to be rushed and not very informative. They charged the equivalent of $150 USD for a walking tour that you can pick up at the local tourist office for $10 USD. There was too much free time, wasted time, long toilet breaks and waiting for people who get lost. I am aware that some other cruise lines have two guides, one at the front and one at the rear. Good idea. Wine prices were nothing short of extortion. French village wines which would retail in France for 20 Euro per bottle were about 15 Euro per glass plus 18% gratuities. They would charge 80 Euro for a reasonable quality bottle plus 18%. The enrichment talks were okay but they were fairly shallow for those of us interested in history. There was only limited time spent on the history of cities on our itinerary. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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