5 Helpful Votes
Sail Date: August 2014
We were traveling a two mature couples who have taken twelve cruises in the last 10 or so years. We booked with Oceania because we were told they had wonderful food and great service but were a little less expensive than Seabourn. As it ... Read More
We were traveling a two mature couples who have taken twelve cruises in the last 10 or so years. We booked with Oceania because we were told they had wonderful food and great service but were a little less expensive than Seabourn. As it turned out it wasn't any less expensive. I am writing this review without comparing it to our other experiences but based on what I would expect at a reasonably good hotel or restaurant. Everyday in your Currents they give you a menu for the next days dining. So all day you think about what you're going to have for dinner, then you get to the Grand Dining room and it turns out they put the wrong menu in the newsletter. This happened more than once! More often than not the food was luke warm to cool when it arrived at the table. Lunch or Dinner in the Terrace Café was like eating in a cafeteria and the food wasn't very good except for the soups. The scrambled eggs were awful! One night when everyone was to come to the show before dinner they only had one bartender for 400 people. The waiters and bartenders were pleasant but under staffed in general. We had purchased the unlimited drink package because we didn't want to deal with signing tickets all the time. In Toscana we offered our cards to the wine steward as soon as we ordered a glass of wine and she said she didn't need them but then It was a issue and she was rude at the end of the meal because she had accounted for our wine in the wrong way. It was our traveling companions 40th anniversary which our travel agent had noted on the reservation and nothing was done for it until we were so disappointed when they didn't have lamb (the menu in the Currents listed lamb as an entrée) the night we were celebrating. The waiter brought out a cake and a couple of them sang. Our ports of call were wonderful and the tours were very good and well run. All of the guides were pleasant, easy to understand and informative. The entertainment was nice but not memorable. We didn't do any spa services because you can't book prior to boarding the ship. Possibly you can if you are in a very expensive cabin. On this ship I truly did feel like there was a "class" system". We opted to take a taxi to our hotel in Stockholm instead of using the ships expensive transportation. It was obvious that a lot of us chose that option, there were hundreds of us in a confusing snaking line waiting for a taxi. Instead of telling us we could leave anytime before 9:00 they had everyone who was taking a taxi leave at the same time. Lots of unhappy people! In summary the ports were wonderful, but the four of us won't be cruising with Oceania again, we're going back to Viking, Holland American and Seabourn.   Read Less
4 Helpful Votes
Sail Date: July 2014
After many cruises with Oceania, this cruise was a large disappointment. To summarize: This cruise being 20 days with 8 days at sea plus another day with port arrival at 4 pm, we were assured by Oceania there would be a bridge director on ... Read More
After many cruises with Oceania, this cruise was a large disappointment. To summarize: This cruise being 20 days with 8 days at sea plus another day with port arrival at 4 pm, we were assured by Oceania there would be a bridge director on board, with instruction and duplicate play. It turned out they did not deliver on a firm promise. There were 30 to 40 irate bridge players on the ship the first day at sea. The food was generally good but not nearly up to what we experienced on Oceania before. Wait staff was inexperienced and untrained to the point of being comical at times. The cruise director was either fired or quit shortly after sailing off, so about half the cruise there was no cruise director. The lectures were not at all related to the itinerary. Shore excursion were terribly overpriced. After over 20 odd cruises, I have never been on a cruise where there were so many disgruntled passengers.   Read Less
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2 Helpful Votes
Sail Date: July 2013
Good points: * Boarding went smoothly except for malfunctioning credit card machine which required us to make extra trip to reception to resolve * Love the ability ship has to store half finished wine bottle for later use when dining * ... Read More
Good points: * Boarding went smoothly except for malfunctioning credit card machine which required us to make extra trip to reception to resolve * Love the ability ship has to store half finished wine bottle for later use when dining * Staff was efficient and mostly friendly * Stateroom was nice * Excursion guides were all good and professional * cabin staff was very efficient and kept room in great shape * plentiful ice cream but could have had more flavor Problems: * Bathroom was a joke, so small that you had to sit partially side-ways on toilet, no cup holder so Glass was free to fall into toilet * I expected food to be very good but four of eight main courses were overcooked, much of it was not adequately seasoned (I thought I had taste bud problem until I ate some food on-shore), had to spit out some very bad smoked salmon, buffet was badly laid out so that you were constantly bumping into people, * Worst issue were excursions: they were overcrowded and cattle calls, it was obvious they were pushing the max passengers to each venue in one case putting multiple bus loads into a small museum making it almost impassable * I found staff efficient and mostly attentive but two dinners took over two hours as we were ignored for long periods * About 2/3 of staff smiled as they worked but about 1/3 while working well were obviously not happy to be there (this is a management problem not the crew's fault) * out of space but could go on. Previous cruises: Paul Gauguin, Windstar (3), Skorpios (small ships in southern Chile) Read Less
2 Helpful Votes
Sail Date: May 2013
Last June my family and I took the Oceana Nautica from Lisbon to South Hampton. I think we could sum up the whole shipboard experience in one word: Disappointing. The prior year we took Silverseas from Athens to Rome and had such a ... Read More
Last June my family and I took the Oceana Nautica from Lisbon to South Hampton. I think we could sum up the whole shipboard experience in one word: Disappointing. The prior year we took Silverseas from Athens to Rome and had such a wonderful experience on a smaller ship that we were hoping to have a similar experience with Oceania. Unfortunately, the similarities between the two often compared cruise lines ended at the size of their ships. While this is a review of the Oceanic ship Nautica, it's hard not to compare it with our Silverseas experience. The Ship: The overall condition of the Nautica was tired and worn. The cabin was poorly laid out compared to our Silverseas cabin (same class of cabin). The hallways looked like they needed new carpet and reminded me of a cheap hotel every time we went to our cabin. The rest of the ship was ok though the pool deck furniture was weathered and well past its prime. The Food: The specialty restaurants were over-rated, though nearly impossible to book undoubtedly because, as we quickly discovered, the other two dining options: Main Dining Room and Buffet were respectively mediocre and bad. To make matters worse, they put the more surly crew members at the buffet line to plop the overcooked, flavor challenged food on your plate. As you carried your plate away you were left with the feeling that you had somehow been through this before and then you remember oh yeah, my high school cafeteria. The dining on the Nautica was more like what I would expect on a Carnival cruise. To summarize, I would say that Silverseas stood head and shoulders above Oceania in every aspect of the cruise  Condition of the ship, cleanliness and food. I personally would not waste my money on Oceana again!   Read Less
2 Helpful Votes
Sail Date: July 2012
The July 3, 2012 London to London Viking Expeditions Cruise did not live up to our expectations. When we completed this cruise, we had sailed on Nautica for 85 days. Each time, Oceania seems to have lowered the bar. On the positive ... Read More
The July 3, 2012 London to London Viking Expeditions Cruise did not live up to our expectations. When we completed this cruise, we had sailed on Nautica for 85 days. Each time, Oceania seems to have lowered the bar. On the positive side, the food continued to be excellent perhaps because of the the skill of Anthony, the Executive Chef and his staff, even better than our prior cruises. Along those lines, the High Tea and the string quartet were very good. The staterooms were as expected - small but comfortable - and our stateroom attendants did a great job. The cruise had a wonderful itinerary which included Iceland with an overnight in Reykjavik, Greenland, the Faroe Islands, Dublin, Belfast and several other wonderful ports. So how could Oceania turn gold into straw? Very simply, if you can't wait for a large dose of trivia, bridge and snowball bingo (whatever that is) an Oceania cruise with six sea days in cold weather (too cold for pool for most normal people) is the cruise line for you. If you expect something better, look for a different cruise line. The cruise had an enrichment speaker and the destination speaker. Their lectures can best be described as painful. The Destination Manager served as the destination speaker and spent most of her lecture reading Oceania's shore excursion descriptions from its printed material. Consider that Oceania offered a 5 hour tour and a 7 hour tour that were identical except for a small component. She read both descriptions even though they were the same word for word except for the added 2 hour component. Bad, but the Enrichment Speaker, a retired coast guard officer, did a poorer job showing he got most of his local knowledge from Wikipedia. What happened Oceania, did you sell the rooms usually reserved for the naturalist (this was a cruise to Iceland and Greenland) and the professor of European History? We normally do private or independent tours. On this cruise did 5 private tours and 8 Oceania excursions. We chose the Oceania excursions because Oceania discounted the tours if you bought and paid 8 in advance and some of the ports had poor tourist infrastructure. Despite the discount, the Oceania excursions cost $115 per person per excursion. I would rate 5 of the 8 as good to excellent; 3 as poor or worse. However, my final conclusion, which shouldn't shock anyone who has sailed on Oceania, is that the Oceania excursions did not offer great value even when discounted 25%. Finally, the crew. This is the first Oceania cruise where we felt the crew seemed disinterested. We think it started from the top down. The Captain, General Manager and Cruise Director seemed distant and uninvolved. In fact, having cruised with Dotty and Willie Ames previously, we dubbed Leslie Jon, our Cruise Director, as the invisible man - hard to do but we saw him once in 13 disembarkations for excursions and for the entertainment he typically never appeared on stage. The Captain and GM were even less involved. Below this level, the crew seemed very inexperienced with many on their first contract. It seemed to us that Oceania has transferred most of its experienced staff to Riviera and Marina. Read Less
3 Helpful Votes
Sail Date: January 2011
We recently travelled on a cruise from Singapore to Hong Kong on the Oceania's Cruise Line Ship Nautica. This is a 6 star ship which did not quite live up to the hype.Firstly this ship is strangely a class ship. If you have a cabin on ... Read More
We recently travelled on a cruise from Singapore to Hong Kong on the Oceania's Cruise Line Ship Nautica. This is a 6 star ship which did not quite live up to the hype.Firstly this ship is strangely a class ship. If you have a cabin on decks 7 and 8 you have butler service and excellent suites and are able to eat in the 2 excellent speciality restaurants almost at will. Also you appear to have identification which is different from the rest and of course you pay the premium. This top level is perhaps just 6 star provided the clients do not use the rest of the ship, the rest is anything but and is far worse than the same sized Ocean Princess and not in the same league as Crystal Cruises. The lower decks get one opportunity at each of the specialty restaurants but the rest of the time you eat in the Grand Dining room or the Tapas restaurant. The food in all is generally good but having said that we both had food poisoning which lasted for nearly a week. I was unable to eat at all for some 3 days and came back 5 pounds lighter. We ate or drank nothing that was not supplied by the ship but I believe the problem was probably from eating out on shore excursions arranged by the ship. I politely talked to the reception as I thought they may wish to check their kitchens because although I suspected the food from the shore excursions (Raffles, Pnom Penn and a luxury restaurant on the Mekong Delta) I could not be certain. I was rung by the Concierge minutes later with the words that nobody else had the problem and we must have licked our fingers whilst out. This was an unfortunate lie as my wife was sitting behind a similar patient in the doctors and we met at least 14 other suffers (all from the same trips) and a crew member had told me that there were many with my problem. Unfortunately this is a cruise line that is extremely difficult if you want to do your own thing on shore and you have to do the shore excursions. Unfortunately I like to do a mixture with excursions so that I do not have to eat out or go to the obligatory souvenir shops but the choice of landing times and cruise ports make this difficult and mostly impossible. This ship should have landed at Da Nang but landed at a jetty 30 miles from it with only a dirt road to it and absolutely nothing else for miles, in Guangzhou it landed 40 miles from the city in the industrial port and in Hong Kong it landed at the end of the island where there were no taxi's or anything else. With great opportunism the cruise line offered to take people to the airport in a bus at a cost of 107$ each instead of a taxi at 40$ total. It was claimed that the ship was bumped out of the main dock by the Star ferry but the Ocean Princess, Seabourn and Aquarious had no trouble and there was one completely empty cruise dock. Ports seemed to change regularly at the last minute. The cost of excursions was excessive even in the cruise world for trips that included the usual souvenir shop visits. The young crew are excellent throughout always with a smile and very efficient. Officers and managers often seemed to have a major problem and whilst they worked hard they smiled little and the atmosphere was not good and I guess they were at the end of a long stint although the assistant cruise director and chef were excellent and they did at least say hello without the typical fixed smile through gritted teeth. The Cruise Director was banging on about departure 6 days from the start. The accommodation was good and stewards superb and unfortunately we saw too much of the cabin. Entertainment is OK but limited, lectures were solely on American finance, politics and Wikileaks effect in the USA by a lovely Professor but of limited interest to non Americans (probably50%) or to anybody who came to get away from this. I would have loved to have heard about the region and places we visited. There was a USA pilot who spent 6 years in prison in the "Hanoi Hilton" who gave a talk to a few US friends but they were not allowed to publish it. We would have liked to go for a drink before dinner but as everybody goes to dinner at the same time it is impossible to get a seat in really the only useable Martini's bar (It only usually holds 30 maximum and usually 20) but only managed to get a seat once so stayed in our room. After the meal the same problem occurred and most people wandered off to bed before the show. It was like a ghost ship from around 9.00pm. Most times the show had a hardy 70 souls attending although one or two were better attended and the crew party was the highlight. The whole of deck 5 needs a rethink as a superb quartet played by the staircase but there were a few chairs to sit on and the position was uncomfortable. The rest is occupied by a sad looking casino and 2 equally sad boutiques. It would have been nice to have had a good coffee bar and a comfortable bar or bars. I unfortunately expected that people would at least dress up smartly for the Grand Dining Room but basically a pair of trousers and a Polo shirt was good enough and people generally came in as dressed on the tours or from the deck and the Tapas casual restaurant was strangely better dressed. The sun deck only had about 15 loungers each side not in the sun and these were booked (by books) although rarely were many used. There were only a few on the promenade decks and I actually retreated to my room on some occasions a balcony is essential on this cruise line. I finally gave up on the pretence when a Sommelier explained the finer merits of a bottle of wine that came out at 45$ which I had bought in Tesco for 6$ (£4.50) a few weeks previously. If you charge good prices at least give good product. Maybe the line has lost sight of its present cash generator in its rush to get its new cruise ship going but I was fed up of meeting people with a complaint that had been upset further by the ships attitude to it. The cruise is poor in comparison to the other cruises that we have been on (double figures) except for the food and might just be 3 star for those in the lower class( Somebody we met actually said that it did not stand up to a Thompson Cruise). We enjoyed our holiday in spite of Oceania as we saw the places we wanted to see and they should be credited for that. We were invited to join some N. American friends(not on this cruise) on an Oceania cruise next year just prior to going on this one but we fortunately waited to see what this was like and have now said no and they will no doubt are having second thoughts. This line could offer so much and they get A for effort and Z for application. If they were not bringing on new ships I would honestly have thought they had money troubles such was the level of "Nickel and Diming" as some Americans put it. Seabourn may have been a better option and I doubt if it would be more expensive all in but Princess or any of the others are a much better bet. I wrote to the line but unsurprisingly have not had a reply. Read Less
1 Helpful Vote
Sail Date: May 2006
Sister-in-law and I took this cruise mainly for the itinerary - we view cruises as a good way to get a quick look-see of an area. If we like what we see, we return. We are in our 50s and VERY independent. We didn't think we'd ... Read More
Sister-in-law and I took this cruise mainly for the itinerary - we view cruises as a good way to get a quick look-see of an area. If we like what we see, we return. We are in our 50s and VERY independent. We didn't think we'd like a big ship and we were right. We went to Athens a couple days early on our own and had a great visit and a better stay at the lovely Hera Hotel. Post cruise we had a few days in Rome at the lovely Hotel Ponte Sixto. We arranged all transfers via email based on recommendations found on this and other websites. Embarkation was easy enough - we were concierge level but that brought few,if any, perks. The cabin and its balcony were very clean and very small! Two women bumping around is not a pretty sight at times. As soon as we got organized we went straight to the library to get tour books for Greece and Italy - imagine our surprise when there were ZERO available. All they had were for Asian ports, the ship having just repositioned from there. Then we went to see Concierge who told us there weren't any. Now, call me compulsive but a good concierge would have gotten on the phone and called the head office and had DHL provision the ship. Didn't happen. We don't like group travel so shore excursions on buses really don't work for us. Imagine our surprise when we discovered the destinations staff was really only interested in getting tours booked. They had no information on the ports and no one came aboard to give talks - local people came aboard after we were at anchor/port. And, speaking of anchoring, that meant tenders and the shore excursion folks were given priority over disembarking. This lasted about 3 days before I made an appointment with the hotel manager and discussed our displeasure over having our shore days significantly shortened because we couldn't get off the ship. Things got better after that. Finding a willing taxi driver to take us from ship to where we wanted to go was never a problem. The food was pretty but boring. There was a marked degree of inflexibility with the meals. Since I do not like buffets I was happy to eat breakfast in the main dining room. We ate a great many of our meals ashore, however. Entertainment was pretty lame, I am afraid. We didn't go to the casino and the shops were overpriced for stuff we didn't want/need anyway. The ship itself was clean and most of the staff (esp. cabin) was great. The overall decor, we thought, was a bit over the top (flocked wallpaper and brocade). The internet cafe was very pricey. Best thing about the ship - NO SMOKING! We like Windstar, Cruise West, etc. We won't do a big, factory ship again because we are too Type A to enjoy so much organization/inflexibility. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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