1 Helpful Vote
Sail Date: March 2019
We took this cruise mainly because we liked the itinerary—Princess Cays, St. Thomas, Martinique, Grenada, Bonaire, and Curacao. Embarkation was easy. Princess always has good service, good food, and good entertainment. It was hard not to ... Read More
We took this cruise mainly because we liked the itinerary—Princess Cays, St. Thomas, Martinique, Grenada, Bonaire, and Curacao. Embarkation was easy. Princess always has good service, good food, and good entertainment. It was hard not to feel like there were too many people on board. I wonder how many people it originally carried. The elevators were crowded and sometimes the entertainment venues were packed! There were just more passengers than room for them sometimes I’m handicapped and appreciate both the ease of getting around on Princess ships and the attentiveness of the crew. I was quite pleased with my accessible room. I was always seated near the entrance of the dining room, and when I had breakfast or lunch at the buffet there was always a crew member offering to help me get my meal. It’s easy to get the feeling that the ship’s getting long in the tooth, but the most obvious place was the Horizon Court buffet. Both the furniture and carpet were really worn. Princess should make a priority of fixing that. I enjoyed this cruise and imagine I’ll be sailing with Princess again. The pros far outweighed the cons while onboard, and disembarkation was a breeze. Princess partners with the airlines, and for a fee you can have your luggage checked to your final destination when you leave it outside your cabin on the last night of the cruise! Read Less
1 Helpful Vote
Sail Date: March 2019
Embarkation and disembarkation was amazingly smooth. Dining room and Wine Bar staff were exceptional. Entertainment was not as good as that on previous Princess cruises (9).This was one of many cruises to the Caribbean so the ports of call ... Read More
Embarkation and disembarkation was amazingly smooth. Dining room and Wine Bar staff were exceptional. Entertainment was not as good as that on previous Princess cruises (9).This was one of many cruises to the Caribbean so the ports of call weren't of particular interest to us but I think most would have been enjoyable to the less traveled cruisers. Internet service...as usual on Princess ships...leaves much to be desired. It's not so much the speed as its reliability/availability. It was up/down much of the cruise. Princess should think about giving the service to guest instead of charging for it. We had a balcony mini-suite which was quite comfortable. The balcony was of nice size and the cabin included 2 large-screen TVs and a sleeper sofa. The food quality and variety was excellent though the service around the pool area and in the Horizon buffet needed much improvement. Be sure not to miss the Culinary and Galley Presentation! Read Less
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4 Helpful Votes
Sail Date: February 2019
Great cruise line. What is not to like. Staff were all friendly, food was great, service excellent. Enjoyed all the Ports of Call as we had not been to any of them. Enjoyed our time and excursions in the ports. Enjoyed the duty free ... Read More
Great cruise line. What is not to like. Staff were all friendly, food was great, service excellent. Enjoyed all the Ports of Call as we had not been to any of them. Enjoyed our time and excursions in the ports. Enjoyed the duty free shopping. Weather was really nice. Was a bit windy at times, but still good weather. Stateroons wete decent size. Free Housecoats to use would have been nice, but there was an extra charge for them. Laundry rooms should gave had coin machines in all of them, though. Hoefully that will change. Attendant was around a lot, though. Still enjoyed the cruise and Ports if Call. Will definitely cruise with Princess in the future. They have a great selectiin to choose from. On this cruise at this particular tine, there wete hardly any children but there were activities available for them. Embarkment and disembarkment went quickly and efficiently. Read Less
1 Helpful Vote
Sail Date: February 2019
I chose this cruise because it had a great itinerary and length was great. We have cruises with Princess before and we’re very satisfied. Net time maybe I will pick a newer ship with Princess because Crown Princess was a little ... Read More
I chose this cruise because it had a great itinerary and length was great. We have cruises with Princess before and we’re very satisfied. Net time maybe I will pick a newer ship with Princess because Crown Princess was a little outdated... By the end of our cruise quite a few elevators were not working and with a lot of elderly on the ship it was difficult to get into an elevator. I was also disappointed that free coffee was instant coffee and it was gross. There is a fresh brew available but you have to pay for it. No big deal but I love good coffee. Service was great everywhere! If you are traveling with children the youth program is amazing! My son is 7 and he loved every minute of being in his club! Most excursions were great but pay attention to the details, some are short and you spend a lot of time waiting or on a bus Read Less
7 Helpful Votes
Sail Date: February 2019
We have cruised with Princess twice before and were happy with our experiences. This time we noticed all the cost cutting measures that have been taken. Ship was very crowded and priced were lowered closer to sailing. However, club class ... Read More
We have cruised with Princess twice before and were happy with our experiences. This time we noticed all the cost cutting measures that have been taken. Ship was very crowded and priced were lowered closer to sailing. However, club class mini suite pricing was not lowered. Embarkation was great however next time I would not board until after noon. Disappointed with quality of toiletries, tissue, toilet paper and paper towels. Service was good and room was kept clean. Cabin was as expected but sofa bed was not comfortable and looked like it had seen better days. Club Class dining appears to be no different from regular dining as menus are the same with the exception of a chef cooking an entre, dessert or appetizer in the area (not at your table as advertised). Quality and types of main dishes is much lower. Few American dishes. Hamburgers are even compressed into a hard pattie. Club class dining is separate but not partitioned off so people from dining room were exiting our area. Service in CC dining was very good. Princess Theatre Troup entertainment used to be better; special entertainers were very good. No seating is set aside for suite class. Theaters are always crowded. No information is given about which entertainers will appear more than once until the day of appearance. Ports are good. Guest lecturers poor. Service, staff and baristas in International Cafe are exceptional. We received no forms for EZ Check or information until the deadline expired and customer service argued with us about receipt of those forms. No answer when calling room service when we did. There was no butler for minisuites. Staffing has been cut so these service personnel are really working extremely hard. Not enough waiter assistants. Bar service slow in dining room likely due to all the staffing cuts.. Back to Celebrity Cruiseline. Read Less
Sail Date: February 2019
we were with 8 people to cruise with , wish I got a baloney.,too enclosed for me , have claustrophobic issues the rooms seemed seems too tight, i also wish the exist were marked better mentioning what dinning room you were heading for , ... Read More
we were with 8 people to cruise with , wish I got a baloney.,too enclosed for me , have claustrophobic issues the rooms seemed seems too tight, i also wish the exist were marked better mentioning what dinning room you were heading for , it would of been nice to see a large floor number when you got of an elevator. , there were so many people confused on the ship trying to find where they had to go . the organization of coming on the ship and leaving the ship was excellent . The trip for us was great . The people on the ship were so kind and very help full ,when we do our next cruise , I hope the gym is open earlier , so i can use the tread mills . we will be booking a balcony for sure . we had a incident with the was on the ship it was not marked so we drank it and then the next day there was a bill to sign for the water . i did go to the service desk to have it corrected , and it took so long to have that cost removed . i would sooner not have water in my room and ask for it to be brought when needed . . thank you for the nice safe cruise . we will cruise with princes again for sure . Read Less
2 Helpful Votes
Sail Date: February 2019
Oh dear what a difference a few years make, not like no ago princess was one day of my two favourite cruise lines. The cut backs are enormous, the majority of the crew need retraining in knowledge and service. We had so many problems ... Read More
Oh dear what a difference a few years make, not like no ago princess was one day of my two favourite cruise lines. The cut backs are enormous, the majority of the crew need retraining in knowledge and service. We had so many problems that were caused by poor staff and it took ages to sort out. The cabin steward was a miserable sod (ok they have off days like all of us but not the whole cruise). And his attention to detail was poor , dirty towels left lying around after cleaning , dirty cups plates glasses left around , and some nights no chocolates. Cabin d733 also avoid like the plague if you want peace and quiet yes it has a massive balcony but the engine noise is terrible. Food was poor and unimaginative and repetitious. The MDR one one occasion I literally had my plate slid across the table to me and half fell in ff onto the table cloth. The kids club was great and so was the medical staff which we both used a lot. The ship itself is lovely clean and bright Read Less
1 Helpful Vote
Sail Date: February 2019
We wanted to visit at least 5 ports, and the Crown Princess had a good itinerary. The Crown Princess embarkation and disembarkation was very smooth and fast. No waiting at all. The ship was clean and fairly easy to maneuver. We had a ... Read More
We wanted to visit at least 5 ports, and the Crown Princess had a good itinerary. The Crown Princess embarkation and disembarkation was very smooth and fast. No waiting at all. The ship was clean and fairly easy to maneuver. We had a mini-suite on the 9th deck, Dolphin Good size, small bathroom, ok storage. Veranda does not have a cover. The veranda above can see the entire balcony. Shows were generally average. The comedian, Kevin (?), was hilarious. There was a wonderful opera singer who joined the production and Ashlie-Amber, a singer was good. The other productions and events were ok.Outstanding service from our cabin steward, Joseph, and the bartenders. Dining room staff was friendly but service was slow. Most of the cruisers were retired people trying to get away from the cold!! Nice, fun crowd. Very few children.I would definitely take the Crown Princess again, especially this itinerary.. Read Less
5 Helpful Votes
Sail Date: February 2019
First and foremost, i must give all of the crew personnel members my personal thank you and gratitude for such professionalism throughout our 10 day cruise and this compliment goes out to everyone. This trip was remarkable and i ... Read More
First and foremost, i must give all of the crew personnel members my personal thank you and gratitude for such professionalism throughout our 10 day cruise and this compliment goes out to everyone. This trip was remarkable and i congratulate princess cruises for applying such exceptional fundamentals with customer satisfactions in mind. Dining, entertainment, excursions, itinerary, efficiency were all remarkable. There were 5 ports on our 10 day itinerary plus a day long stop to princess cays, their private island in the bahamas. Antigua, barbados, saint(s) kitts, lucia, thomas. The crew truly made the difference on this trip. Gosh, every aspect i can think of was truly nice to be around. Smiling and professional staff whether dining or having a beverage and enjoying a movie under the stars, was so well received by myself as i observed the staff. Not that i do this as a hobby, but it truly reflects the levels of professionalism with princess cruises, the officers, the managers, the section chiefs, and of course all personnel (throughout the ship). Truly made the difference and this was an exceptionally good vacation for my wife and myself. Read Less
3 Helpful Votes
Sail Date: February 2019
Our cruise gang chose this cruise because of the less frequently visited islands on the trip. We enjoyed the 10 day cruise with 4 adjoining balcony cabins on Caribe deck. The extra large balconies allowed the 8 of us to gather together ... Read More
Our cruise gang chose this cruise because of the less frequently visited islands on the trip. We enjoyed the 10 day cruise with 4 adjoining balcony cabins on Caribe deck. The extra large balconies allowed the 8 of us to gather together both morning for coffee from international café and evening over wine we brought along! We experienced the gambit from a day at the beach in Antiqua to our catamaran sail in St. Kitts. The crew was both entertaining and helpful in every way. The wine drinkers in our group enjoyed Vines bar and the beer drinkers liked the wheelhouse bar before dinner. We enjoyed both Crown Grill for awesome steaks and Sabatini's for delicious Italian ,as well as the dining room for excellent dinners. We found the entertainment to be varied enough for our group ,but the comedian was outstanding and we enjoyed both of his shows!! We found the crew to be fun loving and helpful in every way. We will be sailing with Princess again very soon. Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.5 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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