Norwegian Jewel Cruise Reviews

NCL is going down the drain. Disorganized embarkation. People running everywhere. Was told to leave luggage at the curb. 2 Pieces of luggage arrived at 5 pm the 3rd one at 10 pm. Disembarkation was a total nightmare. Luggage was supposed to be there at 8.30 am showed up at 12 pm. No NCL Personnel to be seen anywhere. Luggage was picked up by local sea port employes and hand carrried/pulled (2 ...

We booked the cruise because of the great itinerary (as advertised), which included port calls at the 3 Japanese islands. NCL had then decided to consolidate the 3 stops to 2 - only in Okinawa. The extra day was turned into a sea day! About 1 week before sailing, NCL elected to move the disembarkation port from Yokohama to Koto City in Tokyo. Despite of complaints, NCL's position was "too ...

Second time on Norwegian Jewel. Previous time was nice but not amazing. We chose it again because of the itinerary. What we did not like this time: - lack of sufficient and clear information prior to embarkation. the website is not working properly, no responses on email or phone. Problems with booking excursions. - the ship's entertainment pretty much resembled last year's programme - ...

My husband and I took this cruise with another couple. We have Diamond status on RCL but this itinerary was exactly what we were looking for and the flight deals were great, so we decided to try NCL. The ship was great, the food was good, and the embarkation and debarkation process was smooth and seamless. We will definitely cruise with NCL again. We added 3 days to the beginning and the end of ...

Our first time in the Far East and I was a little apprehensive about this cruise but from the moment of arriving in Kuala Lumpur for pre cruise stay we felt very welcomed and safe. Glad we had a couple of days to explore this great city. We picked this itinerary solely for our bucket lists, there were plenty of ticks! We knew Jewel was getting on, but she certainly wasn’t showing her 19 years ...

We were looking forward to this.....a lot! We had booked a similar itinerary with Ncl 2 years prior and they simply pulled the cruise. No explanation, it just went. Forgot about that when we booked this. Gradually, this became a different cruise to what we had booked. ports disappeared, shore time shortened. Overnights stops became at sea days! Anyway, we were determined to enjoy Asia, and in ...

Booked this cruise as a 60th birthday celebration, and was very disappointed that on final payment we received the itinerary changes. I emailed NCL in December without a reply (this is now standard NCL customer service unless you email the upper management) We then received further Itinerary changes just a couple of weeks before departure. As I had paid for an overnight hotel in Singapore to ...

We chose this cruise for its easy embarkation close to home & itinerary visiting Asian capitals & islands. We travelled with another couple whom we cruise with but had not been able to for 4 years due to the pandemic. Though we have visited most of the ports on this cruise through our years of travel, we were keen to revisit to enjoy the food and local massages. NCL is our cruise ship of ...

Starting in Singapore and travelling around Malaysia, Vietnam & Thailand - this itinerary ticked a lot of boxes for my partner and I to enjoy two weeks in South East Asia with only having to unpack once! As Australians, we have been to some of the ports below such as Phuket, Ho Chi Minh & KL - this was a great opportunity to slow down our pace compared to some of the other cruises we have been ...

My husband and I recently embarked on the Norwegian Jewell Cruise to Asia with high expectations, but unfortunately, my experience was far from satisfactory. Several aspects of the cruise left much to be desired, prompting me to share this negative review. 1. Low-Quality Events: The onboard events and activities were disappointingly lackluster. From poorly executed shows to mundane ...