MSC Opera Cruise Reviews

We read all the reviews. We have a balcony cabin it is great, yes the shower is small but really it is good. The staff have been fantastic The food is good, really good. The buffers have everything thing you ...

Sail Date February 2020

cruisecriticanonymus

1 Review Written

10 Helpful Votes

Dirty, bad service and quite low cost running ship

Europe - Western Mediterranean

Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their ...

Sail Date January 2020

Gazzetta

1 Review Written

8 Helpful Votes

Terrible

The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were ...

Sail Date December 2019

David Watt

1 Review Written

4 Helpful Votes

You get what you pay for, hard working crew....

Europe - Western Mediterranean

I picked this cruise for the price as a solo traveller as I thought the itinerary was good for the time of the year (Dec), overall I got good value for money as the ship was clean and the crew hard working. The food ...

Sail Date December 2019

Cranleigh Man

1 Review Written

1 Helpful Vote

Party Ship

This was our first cruise with M.S.C. cruises and we chose this cruise for the itinerary not the ship. Before we booked our cruise we looked on various websites for reviews on the Opera but there was not many, and ...

Sail Date October 2019

valencastarias

1 Review Written

5 Helpful Votes

Avoid!! The cruise of hell!!!

[Borrador] Este mensaje no se ha enviado. Guardado: Mié 29/05/2019 18:41 Since we left the airport the entire experience was Incredibly bad. The bus that took us to the port was leaking, the bus was ...

Sail Date May 2019

Ginge1

1 Review Written

5 Helpful Votes

Awful service and after care

This was our first cruising experience and definitely our last with MSC. We travelled with another family who have been on quite a few cruises. From the start we were left feeling disappointed with the length of ...

Sail Date May 2019

Besswest

1 Review Written

4 Helpful Votes

Disappointing

We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. ...

2 photos

Sail Date September 2019

Rosa62

1 Review Written

4 Helpful Votes

Fantastic Cruise

Picked this cruise from Bari as we wanted to come back to Bari and spend time in the Puglia area.. Cruise was great although more time could have been spent in ports . Restaurant waiters and service was great ...

Sail Date August 2019

ShellyBarb0509

1 Review Written

1 Helpful Vote

Good

Mediterranean

First impression on entering the ship and speaking to customer service we didn't think we would enjoy, as we had booked a drink package and disappointingly they had no southern comfort. This is our 8th cruise and ...

1 photo

Sail Date September 2019

gsgrafix

1 Review Written

7 Helpful Votes

Mediterranean Cruise trip aboard the MSC Opera

This summer we decided, for our vacation, to book a cruise that sailed from Venice, Italy to the Greek islands and back. Leg 1 of our cruise brought us to Kotor in Montenegro. While there we took a guided bus ...

19 photos

Sail Date August 2019

DT21

1 Review Written

4 Helpful Votes

Very disappointing for a family reunion

We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right ...

Sail Date July 2019

TheFatFryer

3 Reviews Written

23 Helpful Votes

Avoid

Great destinations and most staff. However the ship is a disaster. They spent millions extending the ship when really they should have towed it to the middle of the Atlantic and used it as target practice.... The ...

1 photo

Sail Date July 2019

AriannaS

1 Review Written

9 Helpful Votes

Very poor

We often go on different cruise companies, and we have a large experience of service on cruise ships, but we were 1st time on the Opera MSC ship And unfortunately our vacation was very poor :( As soon as we ...

Sail Date June 2019

Lbsignorelli

2 Reviews Written

9 Helpful Votes

Dedicated staff despite accident

I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That ...

Sail Date June 2019

CO-SOS

4 Reviews Written

31 Helpful Votes

MSC Opera

We took this cruise because the itinerary was good, the price was right and it dovetailed with the end of a land tour that we took in Croatia. However, we did not anticipate that the ship would be full of Italians ...

Sail Date April 2019

margmxca

2 Reviews Written

11 Helpful Votes

Great ports, but not a very organized ship.

We chose this cruise because of the great ports and we were not disappointed! We loved every place we went and had beautiful weather. We got to Venice several days in advance and took a Viator tour to the Dolmites ...

Sail Date April 2019

Babs5too

1 Review Written

1 Helpful Vote

First MSC cruise but not the last

Transatlantic

We chose this cruise as it sailed from Havana and we disembarked in our home province of Alicante so we got to see Havana and the Caribbean with no jet lag! The cabin (inside fantastica) was spacious and airy due ...

Sail Date March 2019

monellar

2 Reviews Written

5 Helpful Votes

Not Fantastic

We decided on this cruise as a sudden addition to our bucket list - Havana (Cuba), St Marteen, Antigua, Madera - all in one sweep. Getting through Havana airport was an exceptional experience and one not to be ...

Sail Date March 2019

SW222222

1 Review Written

6 Helpful Votes

NEVER AGAIN WITH MSC - THE CRUISE FROM HELL!

We have done 35 cruises with 6 different cruise lines and over 700 nights at sea, and this was the first and last cruise with MSC. WHAT A DISASTER! Our safety and health were seriously at risk with MSC. On ...

4 photos

Sail Date January 2019

Nalywajko

1 Review Written

Lovely cruise awful customer service

Mediterranean

The actual cruise with MSC was lovely but not sure I would be confident in booking with them again due to appalling customer service and organisation. Firstly MSC cancelled our cruise saying they would reimburse us ...

1 photo

Sail Date October 2018

Kublakhan1

1 Review Written

2 Helpful Votes

Boarded this ship 19/o2/19. Cuba, Mexico, Belize, Cayman Islands.

We chose this cruise for the itinerary, especially for Cuba. We had 3 chances to go ashore at Havana and it exceeded our expectations. The cabin was nice with large window and our cabin steward was excellent at ...

Sail Date February 2019

windsor cruiser

1 Review Written

5 Helpful Votes

A nasty experience in the Restaurant and a Cabin Downgrade. We felt cheated.

We originally chose this cruise for late 2019 purely on its itinerary but they cancelled it on us. We then had to search and rebook, having to bring the trip forward as well as carefully choosing a cabin on a ...

18 photos

Sail Date January 2019

bobthebrit

1 Review Written

6 Helpful Votes

MSC Opera from Havana