We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right away. However, within the first day, the bathroom in one of our staterooms was clogged right away, and did not get fixed for over 48 hours. Even worse, this was grandma's room - so ...

The actual cruise with MSC was lovely but not sure I would be confident in booking with them again due to appalling customer service and organisation. Firstly MSC cancelled our cruise saying they would reimburse us for expenses in reorganising our holiday around the new cruise dates. In the end they refused to reinburse for all our out of pocket expenses. They only paid us for two nights non ...

We chose the Cruise as it fitted in with the UK school 1/2 term and was going to some interesting ports. We booked over a year in advance, big mistake, the flights got altered leaving us with a 2.5 hour transfer by coach each way. No negotiation, no alternative except to lose our deposit and rebook doing our own flights. By the time they announced the flight details the cost of flights had risen ...

Chose this cruise/ship solely down to availability and price. Overall experience was poor,infact its the worst cruise ive been on and worst is a word one doesnt expect to use for a cruise. Staff were generally poor, activities onboard were poor as were facilities. Ship was very unstable, daughter and partner were ill even though it wasnt really rough. If you suffer from any sort of motion sickness ...

We have been on several other cruises over the years and this was by far the worst. Passengers made up of mainly Italian and French; not many English on board, so excursions were multi lingual. Passengers were embarking and disembarking at each port which caused disruption, something we are not used to, and resulted in lifeboat drill every day and closure of bars whilst the drill was carried out. ...