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Princess Emerald Princess Cruise Reviews
4.5 / 5.0
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1737 reviews
7 Awards
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3.8
Average
1667 reviews
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Most helpful review
Emerald Princess – more Ugly sister than Cinderella!
"This was our second Princess cruise in 6 months (we usually cruise with Celebrity) and our first on the Emerald Princess. Although we’d lowered our expectations after our first Princess experience – this one..."Read More
Joannaj avatar

Joannaj

10+ Cruises

Age 60s

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1-10 of 166 Princess Emerald Princess Cruise Reviews


Chlorophyll more like borophyll

Review for Emerald Princess to Panama Canal & Central America

SCOOTERNINJA avatar

SCOOTERNINJA

2-5 Cruises

Age 30s

Because I am generally a really positive person that tries to see the good in everything, I will start off with that. Edward the cabin steward was fantastic and just a great guy. He genuinely cared and worked hard. The food was generally pretty good in the dining room and the dining room staff was fun to interact with and they worked hard. Although - it makes no sense how we can be travelling ...
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Sail Date: January 2020

Departure Port: Hong Kong

1 Helpful Vote


Great expectations-awful reality

Review for Emerald Princess to Panama Canal & Central America

Dr. BobW avatar

Dr. BobW

6-10 Cruises

Age 60s

Starting at embarkation sitting in an overcrowded hall for the better part of 3 hours - we were not off to a good start! No credible explanation from Princess; no bother to greet the arriving pxs when they finally made it on board. Balcony stateroom was okay but was very shocked to find torn sheets and stained pillowcases on the bed (replaced 2 days later). Room steward was great as were a few ...
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Sail Date: January 2020

Departure Port: Hong Kong

Cabin Type: Balcony

5 Helpful Votes


Going thrugh the canal.

Review for Emerald Princess to Panama Canal & Central America

nmason avatar

nmason

2-5 Cruises

Age 60s

I won't use Princess again. Always trouble with time lines including being crammed into a room before embarkation. 3 of 5 tenders were down for Panama excursions which left little time on land, 7:30 am early disembarkation turned into 8:00am. Food in MDR started out fine but got worse - poor cuts of meat. We were told to get our outgoing mail in by a certain time each port. Problem? They ...
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Sail Date: December 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Balcony

3 Helpful Votes


Do they know it’s Christmas

Review for Emerald Princess to Panama Canal & Central America

cruiseaholic10 avatar

cruiseaholic10

10+ Cruises

Age 70s

This is not the company that we knew, our previous cruise was 5 years prior to this and we have 16 Princess cruises to measure this disaster against, We chose the cruise which was over Christmas and New Year going through the Panama Canal. Embarkation took over 2 hours , we stood outside in a line with no refreshment , check in was tedious. Christmas decorations were minimalistic with ...
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Sail Date: December 2019

Departure Port: Rome (Civitavecchia)


Felt like second-class citizens

Review for Emerald Princess to South Pacific

peter grant avatar

peter grant

10+ Cruises

Age 70s

Our 20th cruise with Princess, 20 days on the Crown in January/Feburary 2019, was one of the three best we’ve taken with this line, thanks to the creative activity and entertainment options on board. (You can read my review here on CC). Our 21st Princess cruise, through the Panama Canal December 3-18, was, on board at least, pretty much the worst. We felt like second-class citizens because of the ...
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Sail Date: December 2019

Departure Port: Hong Kong

Cabin Type: Oceanview

50 Helpful Votes


Unsatisfied.

Review for Emerald Princess to Panama Canal & Central America

gimpy35 avatar

gimpy35

2-5 Cruises

Age 70s

Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working order. Missed our tour of Panama City due to lack of maintenance of tenders and disorganization of moving people off ship to get to shore. Complete power failure on one occasion - very ...
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Sail Date: December 2019

Departure Port: Rome (Civitavecchia)

Cabin Type: Oceanview

1 Helpful Vote


A cluster from start to finish.

Review for Emerald Princess to Panama Canal & Central America

TDG2019 avatar

TDG2019

10+ Cruises

Age 70s

My wife and I had planned to take this cruise for years but she passed away in 2015 and only recently was I able to find my cruise mate and best friend. We had planned this for about six months, maybe with too high of hopes. From the time we arrived at he ship it began; an extremely long wait with no place to sit down and virtually impossible to get to a rest room, a major issue with people 68 ...
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Sail Date: December 2019

Departure Port: Hong Kong

Cabin Type: Mini-Suite with Balcony

3 Helpful Votes


First time and could be our last. Disappointed!

Review for Emerald Princess to Mediterranean

Cdonahoe avatar

Cdonahoe

6-10 Cruises

Age 50s

We have cruised with other lines before and decided to try Princess based on a recommendation from our travel agent due to the specific ports we wanted to visit. We did a 14 day cruise with Princess Cruise lines. Never made it to Mykonos due to a storm. Food was average but nothing spectacular. Too many starchy foods. Not enough vegetables and fruits. Entertainment was just okay. Not enough ...
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Sail Date: September 2019

Departure Port: Saint-Tropez

Cabin Type: Mini-Suite with Balcony

2 Helpful Votes


Here is what Princess did for us

Review for Emerald Princess to Hawaii

MRBoian avatar

MRBoian

10+ Cruises

Age 80s

My wife and I have both reached the Elite Level with Princess Cruise Lines, in addition to having taken maybe a half dozen cruises with other lines. This cruise was our 17th on Princess, over a period of about 7 or 8 years. We felt that the new Princess program would follow through and recognize their most frequent passengers in some meaningful way, and we enjoyed traveling on their ships. Our ...
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Sail Date: February 2019

Departure Port: Hong Kong

1 Helpful Vote


In desperate need of guest service training

Review for Emerald Princess to Mediterranean

bettystormy avatar

bettystormy

10+ Cruises

Age 30s

This was my family's first cruise on Princess and I have to say we are extremely disappointed. We experienced so many issues, the most important being with poor quality of service. Here is some of what we experienced: - Nights two and three we had horrible (and by horrible I mean nonexistent) service at dinner. Our other tables in our large party were literally finishing their entrees and we ...
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Sail Date: July 2019

Departure Port: Ketchikan

Cabin Type: Balcony

5 Helpful Votes


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