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Sail Date: November 2018
Just back from a cruise to The Canaries, rough seas at the beginning but then the sun came out in Madeira and the Canaries. We did freedom dining and could never fault a meal, always hot and served efficiently, the waiters were ... Read More
Just back from a cruise to The Canaries, rough seas at the beginning but then the sun came out in Madeira and the Canaries. We did freedom dining and could never fault a meal, always hot and served efficiently, the waiters were extremely kind and friendly. We also dined in Sindhu and the Epicurean, again both lovely dining venues. Shows onboard the ship were excellent and well produced. Our cabin steward worked tirelessly as did all of the staff on the ship. I am writing this review as whe we were leaving there was one lady complaining very loudly about the cruise, nobody around her was agreeing with her but she still kept complaining, finally saying she was going to Fred Olsen, I loved the cruise for many reasons and so did many other passengers. We already have another 3 cruises booked and can’t wait for them. We really enjoyed the dancing classes with Graham and Margaret, we also met some lovely people Read Less
Sail Date: November 2018
we don't fly so cruise from a UK port overall we had a great cruise , only 2 snags, 1 they seved gluten to my wife, also went to Indian and she was ill, but apart from those 2 incidents we had a geat cruise, ship was full and it was ... Read More
we don't fly so cruise from a UK port overall we had a great cruise , only 2 snags, 1 they seved gluten to my wife, also went to Indian and she was ill, but apart from those 2 incidents we had a geat cruise, ship was full and it was difficult to get into some venues unless you turned up an hour early also films where put on mostly at 1pm when we where having a sit down lunch drink prices where good and they didn't add a service charge ,would have liked draught beer in restuarant . Best ship yet for choice of gluten free food, waiters need to be trained better on allergies , my wife ordered a meat plate at lunch it came with a slice of pork pie on, she sent it back and all they did was cut the crust off and brought it back, one speck of gluten can make her ill she is very sensitive and a coeliac the head waiter appologised and we know mistakes can happen but this was just wrong cabin staff could not have been better nothinng 2 much trouble will use P & O again Read Less
1 Helpful Vote
Sail Date: November 2018
So nice to have a classic cruise instead of the hard sell, glitzy, quantity over quality that other companies seem to be providing now. Embarkation was seemless and from leaving our hotel to sitting in the buffet on board took just 45 ... Read More
So nice to have a classic cruise instead of the hard sell, glitzy, quantity over quality that other companies seem to be providing now. Embarkation was seemless and from leaving our hotel to sitting in the buffet on board took just 45 minutes . Ventura is comfortable, clean with great food and lovely staff. We enjoyed the ships excursions we took in Gibraltar and Valencia although the guide in Valencia had poor English. We thought they were reasonably priced. The buffet was probably our only disappointment on the Ventura. It is far too small and cramped with little choice but there are always other options. The food in the main dining room was excellent. Always hot and delicious and served with a smile. The extra charge meal in Epicurean was on another level. Well worth the small extra cost. The cabins were clean and comfortable. The beds were great and we slept well. Not too keen on the old fashioned shower curtain in the bathroom but the toiletries provided were good quality . Overall we had an excellent cruise on a lovely ship. Read Less
1 Helpful Vote
Sail Date: November 2018
We had a good cruise to Jersey with Aurora in June 2018, so booked again for Brugges with Ventura in November. The orginsation is good, luggage taken even before the entry hall and it arrives at your cabin door before you do. We had a ... Read More
We had a good cruise to Jersey with Aurora in June 2018, so booked again for Brugges with Ventura in November. The orginsation is good, luggage taken even before the entry hall and it arrives at your cabin door before you do. We had a balcony cabin which was really great. As we were on a two night cruise we didn't see much of the sea, none-the-less good to have. The ship was great in terms of communal spaces and decor, a real feeling of deluxe. The most disappointing part was the food, not the same standard as the Aurora, two meals of dried up fish, tasteless chicken stuffed with quail. The waiter couldn't tell me the names of cheeses offered. Brugges is 20 mins away from the dock gates by coach. This isn't for anyone with any sort of mobility problem as you are left at a bus stop about 1 mile walking from the centre. I didn't see anywhere this was explained in advance. Later came back on board early afternoon and went to the Glasshouse buffet on Deck 16. The salads for starters were all good, The main meals were not very appealingly presented. We eventually chose fish & chips, but the fish was dry and inededible, Something needs to be done about the help yourself chip tongs which produce about 3 chips a time with a long queue of people waiting behind you. We would have liked to go to the cinema as with Aurora, but told no cinema on board. Read Less
1 Helpful Vote
Sail Date: October 2018
Booked this cruise as a way of seeing Bruges, fat chance! This was a weekend two night cruise with one port of call Zeebrugge from which we could visit Bruges. On the morning we were due to dock in Zeebrugge announcement was made saying ... Read More
Booked this cruise as a way of seeing Bruges, fat chance! This was a weekend two night cruise with one port of call Zeebrugge from which we could visit Bruges. On the morning we were due to dock in Zeebrugge announcement was made saying it was too windy to dock and we would spend the day at sea! The sea was not rough and there was no movement on the ship. The announcement was very low key in fact 2 hours later at 9.05am there were still a lot of people having breakfast who were still unaware we were not going to dock! I feel we were treated very badly, with very little communication about the situation. The entertainment on board was very average. There were long waits to get a table in the restaurants in the evening but I'm sure P&O are very happy with the extra revenue they made by having everyone onboard all day! We have cruised with P&O several times but certainly won't be booking with them any time soon! Read Less
2 Helpful Votes
Sail Date: October 2018
The embarkation process was very efficient and worked well. Our cabin was clean & comfortable, the food excellent, entertainment poor, communication by newsletter or PA not very helpful. There was no information about the Saturday ... Read More
The embarkation process was very efficient and worked well. Our cabin was clean & comfortable, the food excellent, entertainment poor, communication by newsletter or PA not very helpful. There was no information about the Saturday activities, only for the Sunday. We had wanted to to visit Brugge again but no such luck. At the last minute at 7am Sunday morning it was announced that ' too windy to dock at Zeeburgge ' the whole point of the trip! There was no rocking and rolling to be felt so we were very surprised! We just meandered along the English Channel by the White Cliffs of Dover all day and returned to Southampton. P&O must have made a packet!! If each passenger spent £50 on drinks or in the shops on board they would have made £150,000! When I cancelled the taxi I booked the taxi driver said it definitely not too windy. Wouldn't travel with P&O again after this experience. Read Less
1 Helpful Vote
Sail Date: October 2018
We normally sail for around two weeks, and we were worried that 7 days would be too short to enjoy our holiday, however the Ventura did us well. Embarkation was extremely quick with little to no waiting, we were on the ship within 20 ... Read More
We normally sail for around two weeks, and we were worried that 7 days would be too short to enjoy our holiday, however the Ventura did us well. Embarkation was extremely quick with little to no waiting, we were on the ship within 20 minutes or so. The ship is lovely, felt warm and cosy without seeming old or dated, plenty of areas to relax and it never felt crowded in the public areas. The outside pool areas were nice, the pool at the back is very quite and relaxing, and the inside pool (although it got loud during the day) provided shelter when cold and was a nice area. Dining was overall good, but there is room for improvement. The MDR was always up to a great standard, heavy on seafood but pleanty of other choices and some options that always remained the same. Service was good and attentive, and we always left feeling well fed. We ate there 2 times for dinner. We ate there twice also for breakfast, menu was a good size offering plenty and is a good alternative to the buffet (more on that later). We didn’t eat in there for lunch. We ate in the Epicurian twice for dinner, Sindu once and the Beach House once. All were amazing and well worth the extra charge. Sindu was our favourite, meals were unique and creative but tasty and familiar enough to not seem crazy or over the top. Service was incredible and it is a shame we only ate in there once. The Epicurian was also very good, providing a nice fine dining experience. If your looking for a slow, relaxed meal that doesn’t leave you feeling over-indulged then this is the place for you. Food was very creative and tasty which left everyone satisfied with their meal. However as said, service is slow (they cook everything to order) and took around 2 hours, so leave plenty of time. The Beach House was our least favourite (but still very good) and were satisfied eating only once. Portions were huge and very indulgent, so not the right spot if you’re looking for a light meal. Entertainment was repetitive, but what we did see was good and enjoyable. Comedians, shows and live music were the main entertainment. Service was generally good, waiters were happy and friendly (even in the buffet) very attentive (you don’t have to wait long for a drink) and the entertainment crew were funny and enjoyable. Our cabin steward was good, didn’t see much of him but did a very good job and was friendly. We traveled with our teenage child, the activities were good and he made friends, the staff were very lovely and really enjoyed working there. Overall a good cruise, and would possible cruise again. Read Less
1 Helpful Vote
Sail Date: October 2018
The embarkation process was smooth, arrived and checked in within 30 mins. Our cabin was indoor, c366 and was as expected. Not a huge amount of hanging space/storage but for a short cruise was adequate. It was a port intensive ... Read More
The embarkation process was smooth, arrived and checked in within 30 mins. Our cabin was indoor, c366 and was as expected. Not a huge amount of hanging space/storage but for a short cruise was adequate. It was a port intensive cruise. We visited Gijon, it was meant to be la coruna but due to poor conditions the port was changed. A nice coastal resort worth walking to park and headland opposite old town. Bilbao we didn’t do an excursion we got the shuttle to town. Did an independent walking tour, took the funicular up for views. Took the metro to areeta, walked back via there to ship 3.5 km - nicer than central Bilbao. La Rochelle was lovely. €9 to enter all 3 towers. Loads of eating choices. No need for excursion if forecast is good. Cherbourg we went to mount st Michael. Our guide was rather eccentric and got only an hours free time after excusing ourselves of his company. Journey was 5 hours. Organised ship excursion and the most disappointing Read Less
5 Helpful Votes
Sail Date: October 2018
We chose this cruise for a 3 night break. Never cruised with p and o before and we were very impressed with the whole experience. We chose a balcony cabin which was kept immaculate by jay our steward with plenty of hanging and storage ... Read More
We chose this cruise for a 3 night break. Never cruised with p and o before and we were very impressed with the whole experience. We chose a balcony cabin which was kept immaculate by jay our steward with plenty of hanging and storage space . The restaurants offered a varied selection of food which was always hot or cold depending on your choice. Hand cleanser was compulsory on entering especially in self service. Entertainment was of high quality. Bar prices where the same as hotel prices with a large selection of drinks. Embarkation and disembarktion were incredilbly easy . We visited the historic town of Bruges with its cobbled streets and canals. Plenty of bars and chocolate shops to occupy your time with a horse drawn carriage ride to take you to exquisite small areas is really a must. A fantastic time and ready to book another 3 night break..or longer........! Read Less
8 Helpful Votes
Sail Date: September 2018
It had been a long held dream to sail to Santorini ................ Unfortunately we did not get to see Santorini or Mykonos on this cruise (the whole reason why we booked the cruise) and of course no one can argue with the forces of ... Read More
It had been a long held dream to sail to Santorini ................ Unfortunately we did not get to see Santorini or Mykonos on this cruise (the whole reason why we booked the cruise) and of course no one can argue with the forces of nature that were blowing through the Greek Islands at that time - but there was no comparable alternative offered. Just an extra day at sea (in the safe knowledge people would spend even more money in the shops/bars etc) Followed by a visit to Sardinian port, on a Sunday, which to all intents and purposes was closed. The half day visit to Gibraltar could have been extended I’m sure but that wasn’t to be. From the moment we came out of hiding in Piraeus, it seemed to be ‘full steam home’. The Captain could have been more communicative throughout this time, although P&O will say that’s NOT what passengers want! We paid five thousand pounds for a very disappointing cruise and for the money P&O must have saved by cancelling three ports and having an extra day at sea, the insult of ‘ a free drink 'with the Captain' in compensation is truly shameful. Entertainment was poor with the exception of a Gary Barlow tribute act. During the day there were all sorts of lectures and seminars which didn’t have universal appeal. Bizarrely, on one occasion, you could have your tongue examined for free in the Spa, along with the usual overpriced ‘treatments’. Unfortunately, P&O appear to have an archaic pseudo class system in place. We paid for our balcony at a higher price than they sell to their preferred 'loyalty' guest and yet because we chose to eat every night in either the Waterfront or Beach House, something as simple as blue cheese was not available unless we were prepared to eat in the Cinnamon which is cramped, noisy and to be honest when we visited The Cinnamon (just the once) the food was tasteless and lukewarm. By comparison, the food at the Waterfront was lovely, always hot and enough choice. The chefs were friendly and approachable and the waiting staff at both venues are absolutely 1st Class - fabulous. If P&O do not have a critical look at themselves and NOT move forward with the times, we feel they could be left with the same reputation as SAGA once had as the 'cruise line for the elderly cruise snobs' because that's exactly the kind of cruise we feel we have just experienced. We are absolutely sure that the time we took to answer their survey following the cruise will have been for nothing. Although P&O seem to have a monopoly on sailings from Southampton, we would think seriously about booking with P&O again. They need to bring their cruises into the 21st century - look at Royal Caribbean and yes even NCL & Marella on which we have had much better experiences. They won't of course, because they probably prefer their elitist, pretentious customer base, of which we are not. We are both professionals and wear uniforms daily and, along with many other passengers, we chose not to dress up in the P & O uniform of black tie on the formal evenings. Subsequently we were ostracized to the Waterfront, which suited us just fine. Everyone we ate with in the Waterfront and Beach House were dressed beautifully for dinner. Not once did we see anyone looking 'under-dressed' or 'scruffy' but the attitude of some of the old regulars towards 'dress code' is incredibly supercilious and snobbish. One ‘gentleman’ ordered a fillet steak on a lava rock – (which you cook yourself) he sent back to the kitchen as he didn’t like the way it was cooked !!! I don’t know how the wonderful staff put up with people like that. We overheard terrible comments being made about guests who chose not to wear black tie - I wonder if those same snobs would be particular if a paramedic and nurse who were not in formal dress might need to attend to them in an emergency ? Shame on P&O for encouraging this archaic attitude. Read Less
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 3.0 3.9

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