Retirement cruise. We had saved for this and were so disappointed at the level of decline.
We have only ever cruised with P&O and ALL previous cruises have been fantastic. This one however was NOT.
The cabin was not cleaned to a very good standard. No evening turndown now.
The restaurant staff seem like they don’t want to be there and the food was really disappointing. Portions were ...
I came with my mother an experienced cruiser and along with most people we met we all thought the same
Poor food but plentiful the menus at the sit down restaurant were good it was just the quality and presentation on arrival
I bought a nice bottle if wine from on shore and went to ask how much for corkage i was told it was £30 unbelievable for a bottle of wine
Good and polite ...
Thus wa my first cruise with P&O and it will certainly be my last. In fact it was such a dreadful holiday that it may well put me off cruising altogether. It started badly when we arrived at Southampton on a P&O coach along with many others. This led to long queues which was a sign of things to come. Although unpleasant it was not as bad as disembarkation which was delayed for over an hour due ...
Where to start?
Check in was speedy so positive there.
After setting sail every single guest was aghast that water is not included in children's drinks package. And when we tried to order tap water the server didn't recommend this and offered us to pay for it instead.
Serving staff hardly left the bar area to gather orders so naturally went to the bar to order to find out they ...
Ventura, S/hampton - S/hampton, 2nd March - 5th. April 2023, 35nts.
This is officially the worst cruise I've ever been on. The embarkation process was complete chaos, and lasted most of the day. Despite P&O demanding that passengers self administer a Covid test & photograph results with date/time etc, this evidence was not requested or scrutinised at check-in.
There were numerous incidences ...
The cruise didn’t get off to the best of starts. Ventura had returned late from its re-fit in Hamburg which may explain why around 500 of us were kept outside in the cold for 90 minutes before being allowed inside the terminal to check in. I say ‘may’ because nobody at P&O thought to give a reason, let alone an apology. Or perhaps it was due to the fact that hundreds of new crew members also ...
The food was raw
Our cabin got flooded out we paid a extra £2500 for that room so they moved us to a different room what had a big overhang above it so no sun and they wouldn’t even reimburse the £2500 I paid to pick the room we paid £12500 for the cruise
Very few staff could speak English
No trays or cups in the buffet
Boat smells full of rust
Cabin was discussing smelt of ...
We have cruised on many different lines as well as P&O. We noticed a distinct drop in both quality and service on this cruise compared to previous pre Covid P&O cruises. I appreciate they lost money over the Covid period and need to try to regain some of that back. But they are moving too drastically and it has adversely affected our enjoyment to the point whereby we will probably be looking ...
Our 1st P&O cruise and possibly our only one.
Ship overall is OK in terms of design and features, very tatty though in places and felt quite neglected.
Only one way to describe the food, Awful, to the point we had to meet and complain with the head of department.
Food in MDR was inedible and service was pretty poor too. We left after the main course on first night and didn't return as ...
I decided to book this cruise as a surprise for my father who was turning 70 years old on this cruise.
Embarkation- Everybody got too the mayflower terminal at the same time but surprisingly the queue went down very rapid and we where on the ship within the hour,; staff where very helpful not any issues at all
Main dinning room- the food was very good on quality and quantity our waiters ...