Norwegian Gem Cruise Reviews

4.0 / 5.0
2,589 reviews
The new bridge on the Gatun Locks, Caribbean side!
Photo Credit: Gagajoy
Exclusive breakfast option for penthouse, whole grain toast with fresh avocado and an egg to order!
Photo Credit: Gagajoy
Panama Canal Joy!
Photo Credit: Gagajoy
 aft suite
Photo Credit: SookeBC
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Cruiser Rating
3.7
Average
2,588 reviews
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Featured Review
After Covid, we were happy to start cruising again, but...
"Typos like “There are few venues on the ship where you can relax during the day…” brought a chuckle to us because we actually were on the go-go-go some of the time.Thomas On this day, my wife wasn’t feeling well and so neither of us left the ship that day, nor participated in any activities...."Read More
grumpah1 avatar

grumpah1

6-10 Cruises

Age 70s

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1-10 of 2,589 Norwegian Gem Cruise Reviews


Meh

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Mr. Disappointed
10+ Cruises • Age 70s

It has been a LONG time since we have been on NCL and it will just as long before we return. While the Gem itself is a nicely appointed in the common areas and the main dining room was quite nice, service support outside of the room attendant who was excellent was hit and miss. Some of the wait staff in both the main dining areas and specialty were quite good and others acted like newbies which ...
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Sail Date: March 2024

Cabin Type: Mid-Ship Balcony


Mostly hits but some misses

Review for a Bahamas Cruise on Norwegian Gem

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adidreh1234
6-10 Cruises • Age 40s

We sailed on the NCL Gem from 2/16-2/19. It was just hubby and I, we’re experienced cruisers with NCL and Royal Caribbean. For starters, I love the size of the Gem. I have been on the Getaway few years ago which at the time was one of the biggest, and since then only sailed on medium-sized ships. THE POSITIVES FIRST The Embarkation process - we embarked in Miami, and it was a breeze. ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


Not the Best Cruise Experience

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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dtk1
First Time Cruiser • Age 70s

The staff were friendly and helpful. For the most part, waiters were attentive, but the food left a lot to be desired. I’m not a picky eater, but I had trouble finding one entree that appealed to me each evening in the main dining room. The best dessert was usually the sherbet or ice cream choice. I got food poisoning the third day of the cruise as did another guest I talked to. Since the food is ...
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Sail Date: February 2024


Great, had a great cabin, fresh food.

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Gagajoy
First Time Cruiser • Age 60s

The good to great-staff and food in Moderna and Cagney’s for Exclusive breakfast/lunch! Our cabin steward and butler were amazing as we had a Club Penthouse Cabin. Our concierge was amazing! The Panama Canal Lock viewing was fantastic from our forward balcony. The rockiness of a forward facing balcony however, on the first night was a bit terrifying and sea rockiness does not usually bother me. ...
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Sail Date: February 2024


Worse cruise ever

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Well travelled traveller
6-10 Cruises • Age 60s

This was a celebratory cruise for my 60th. A once in a lifetime to be totally ruined. Main restaurants had same menu in both for all 11 nights. Waiting time was over 30 minutes. The food was raw and had to be sent back. By now husband had finished his meal. Finally arrived and there was more fat on the meat than meat. The total disorganisation of getting people off the ship in ...
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Sail Date: January 2024


Outstanding experience

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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karsten Gammelgaard
6-10 Cruises • Age 70s

this was our 6th cruise and we always wanted to go to Panama. Everything was fantastic from start to finish, the crew, staff, food excurtions, weather we had cruised on Royal Caribean Harmony of the seas in 2018 and we felt it was too big for us, Norwegian Gem was a better size , we got to know a lot of people , we want to go back tomorrow. First time my wife and I had a cruise alone ...
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Sail Date: January 2024


Small Ship Big Charm

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Lilactiger
2-5 Cruises • Age 50s

We had the best time on our Panama Cruise on the NCL Gem. The staff are reallly the gems of this ship! Everyone was so friendly and helpful. You really had the feeling they all just wanted you to be happy and have a good time! The ship itself feels cozy and warm. It's beautiful and has so much entertainment. We had wonderful musical acts, magicians, comedians. Entertainment on this ship is so ...
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Sail Date: January 2024


Frustrations with NCL cruise

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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Denverwriter
10+ Cruises • Age 80s

We have sailed with Norwegian in the past and enjoyed our cruises. This one was the size ship we prefer ( medium or smaller) with a nice itinerary and a good length for us. We decided to get a club balcony suite so we could spend more time outdoors and watch the activity in port. Also we got a few extra perks for booking it. The cabin and our cabin steward’s service were excellent. Most of the ...
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Sail Date: January 2024

Cabin Type: Mid-Ship Mini-Suite with Balcony


Shore excursions and room service

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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mantkowiak
2-5 Cruises • Age 60s

Had bary bad experience with this company, reserved shore trip and could not make in time due to delayed arrival. Rhys would not refund my fool cost or give my credit. Don’t book anything with these thieves, use local guides onshore or use Expedia instead. Room cleaning is 40$ per room per day . You can skip few days and get refund. Service and shows betę actually priory good . Ship was also in ...
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Sail Date: January 2024


Stunning

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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LilMamaReba
First Time Cruiser • Age 30s

This was our first cruise ever. We enjoyed the Norwegian Gem. We had chosen a balcony room on the 11th deck. We did get the room we chose and it was much bigger in person than what the pictures had shown. Our room steward was very accommodating and friendly. When your room says DO NOT DISTURB, they wont even knock for anything (EX room service). I did NOT like the tub though. It had such high ...
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Sail Date: January 2024

Cabin Type: Aft-Facing Penthouse with Large Balcony


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