Terrible accommodation with water leaks in rooms making an extremely unpleasant smell. When speaking to staff about this it was ignored and told that's just the way it is. Destinations changed which were not comparable with what was booked and payed for. Island completely missed with no compensation on board. Unhelpful staff who try to palm off every issue as "nothing can be done until you return ...

For context this was our 5th cruise. We have sailed on Holland America's Maasdam ( Southern Carribean), Carnival Breeze (Mediterranean), Royal Caribbean Navigator Of The Seas (Mediterranean) and Ovation OTS( New Zealand). This was our first cruise with P&O Australia. My wife and I and 2 friends sailed to Papua New Guinea on February 22 out of Brisbane for 10 days. At this time travel ...

We especially went on this cruise as we really wanted to go to Rabaul where my father in law was from but this was cancelled half way through the trip as was another island stop so only had 3 stops instead of 5 very poorly communicated from staff Alotau was really fun and Conflict island was amazing like swimming in an aquarium Some staff were great The entertainment and food was ...

The cruise in general was very good and we were happy with the entertainment, activities and food - our cabin staff worked very hard and so did the cruise director. Due the corona virus we missed 2 ports which was dissappointing and P&O said that we were not going to be offered any compensation which I was not happy about. Many other passengers had received room credits in the past when these have ...

This was our first cruise ever. We decided to take the plunge, so to speak, and try a short 3 night getaway as a sampler. Our first impressions were quite good. We were happy with our cabin (mini suite) and the service, once we entered the ship, was good however, we felt that a few simple things could have been done differently which would have made a big difference. The spa's at the Oasis deck ...

We booked a 3 day Cruise (W964) on the Pacific Dawn for our 30 year Wedding Anniversary, which became our worst holiday experience ever. My wife and I were really looking forward to this. My Wife has a number of health issues which have become increasingly worse in recent years, in particular - she suffers from chronic and debilitating anxiety and depression issues. She also has chronic ...

We chose this cruise because it was short and served as a ‘taster’ for first time cruising experience. I felt the welcome and wait staff was excellent, as was the overall organisation of the boarding, activities and disembarkment. To my taste, some of the food especially the dishes containing meat products, in The Watermark restaurant, as well as The Pantry counter style foods (both ...

We chose this as a 3 day Xmas cruise with friends and due to that we had a great time. A great time that had little to do with the ship and the facilities. Toilet blocked as we left the ship and the poor room steward had to clean up.....continuous noises from the toilet all the time in the cabin over the 3 days until it gave up. The staff are excellent and always had a smile ( God knows why), the ...

This was my first Cruise so I can not fairly compare this to any other cruise and the thought of wasting money to sit on a ship when I could be at home working did not impress me. But from the minute I stepped on board i was amazed the atmosphere was great the polite tolerant and friendly service was fantastic and I was made to feel welcome from the minute I boarded, There were some staff that ...

When we booked with Flight Centre Werribee we asked for oceanview cabin and we also said that we were going for our honeymoon the lady through Flight Centre said that she will tell P&O it was our honeymoon and see if we could have an upgrade and when we went in to get our tickets she said all was good and we got our upgrade as we boarded the Pacific Dawn and went to our cabin we were in the ...