Sail Date: February 2019
Went on this cruise because a friend at work had taken a 3 day Disney cruise to see if it was worth the cost. She came back raving so we thought we'd give it a try. We've been on about 5 other cruises on different lines but ... Read More
Went on this cruise because a friend at work had taken a 3 day Disney cruise to see if it was worth the cost. She came back raving so we thought we'd give it a try. We've been on about 5 other cruises on different lines but never did Disney because of the cost. Embarkation: Spent the 3 days prior to the cruise at WDW and used Disney travel to get to the pier. They picked up our luggage at our hotel room in the morning. We went to the lobby of our hotel to get ready to go on the bus. Everything was seamless and well organized. Didn't see our bags until we got to our cabin. When the bus got to the port, we got off, spent about 5 minutes going through security another 5 minutes to check in and get on the ship. It was that fast and easy. Cabin The ship was more than we expected. Disney details and magic everywhere. We got an oceanview cabin on deck 2. The room was slightly larger than other cabins we've been in before with a ton of storage. The 2 bathrooms (1 with a shower and 1 with a toilet) was really nice. The only annoying thing was having to use your card to get the electricity to work. Read reviews that said to take a throw away card to use instead and this worked like a charm. The bed was absolutely fabulous! THE most comfortable bed we've had on a cruise and we've been on about 5 others on different cruise lines. The TV had most of the more popular Disney movies available complementary. We watched them while getting ready and went through about 5 of them. Dining The rotational dining was a lot nicer than I thought it would be. The buffet was amazing. On other cruise lines the buffet is good but seems an afterthought. Most food in the buffet on other cruises can be hit or miss. The food in the buffet on Disney is perfect every time! It was as good as some of the MDR food on other ships. The food in the main dining rooms was fabulous! My wife and I have noticed over the years that the quality of the food in the MDRs on other ships has slipped since the emergence of specialty restaurants. The cruise lines want to upsell the specialty restaurants and so they save the really good food for them and allow the MDR food to slip in quality. Not so on Disney! The MDR food was great. We chose the late dining time to avoid as many children as possible. Disney didn't miss a trick. They sat us with 2 other couples who were virtually the same as we were. We were all within a few years apart in age. It was very enjoyable. Entertainment The entertainment was Disney. There were mostly really good shows. A few non-Disney ones that were generally pretty good. The late night entertainment was the only good late night entertainment we have experienced on all our cruises and went to it every night. There was so much to do all day every day. Much more than others. The Disney Cruise Line app was fabulous. It took all the info from the Navigator and put it in an electronic form. You could save the things you wanted to do and they'd send you a reminder. Service The service was top notch. Have never had bad service on any cruise. This was a step above those however. Disembarkation Easiest I've ever experienced. The main thing about Disney is the little details everywhere that immerse you in the whole experience. They're everywhere and too many to list. Even if you aren't a total Disney Geek you'll love it. If you are a Disney Geek you will be in heaven! Read Less
Sail Date: February 2019
We were a family group of ages girl 4, boy 5, mom 45, aunt 50, dad 52, and myself the grandmother 76. It is hard to find a family vacation that will suit such a disparate group, but we settled on a Disney cruise out of Cape Canaveral. ... Read More
We were a family group of ages girl 4, boy 5, mom 45, aunt 50, dad 52, and myself the grandmother 76. It is hard to find a family vacation that will suit such a disparate group, but we settled on a Disney cruise out of Cape Canaveral. This was a good choice. Since the little ones could go to the "kids club" for many happy hours and give their parents a break, and there was a small adult pool area for we single women to escape the noise, it worked quite well for everyone in our party. The children were kept so busy and happy, they cried when they had to leave the ship at the end. For the children and their parents it was a great success. Adult areas were a disappointment. There was no library. When I inquired I was directed to Cove Cafe, the extra pay specialty coffee area. It had 5, count 'em 5, books! There were a few old magazines, too. No other reading material was on board. Disney movies played on outdoor screens, in an indoor theatre and all were available on the stateroom TV all the time - which is what they wanted us to watch. The adult pool was tiny with an attached bar, so it was usually crowded. Mostly people stood in place chatting with drinks in hand, their buckets of beer on the side of the pool. It was impossible to swim. The children's pools were larger but with kids in water wings, throwing beach balls and splashing about it was not a place to swim either. We had adjoining balcony staterooms 8520 and 8522 which are quite far forward, but this was intentional to try to get away from some of the noise and thumping of children's feet running up and down the corridors. Amidships was where the atrium with loud music, kids screaming, shouted amplified instructions for games, and endless lineups for meeting the Disney characters went on day and night. Many families with babies and small children tended to have cabins amidships or aft where it was quicker and easier to go up to the buffet and the children's pools. Being forward was quieter and the little ones were able to nap in the afternoons if needed. It also my single daughter, who found the constant noise (and unrelenting music even piped into the hallways) rather oppressive as the week went on, was able to retreat into our quiet stateroom for a break. The ship is huge. It was a long way to walk from forward to aft. As the grandmother with fairly recent foot surgery, and I arrived with a folding wheelchair, anticipating the long walks. My single daughter pushed me in my wheelchair at times, but the hallways are carpeted making pushing it a bit difficult, so more often I walked slowly with my cane. On the other hand, the wheelchair was handy as sort of a double stroller to push the little ones around when their legs were tired. I saw some other older people who had rented electric scooters from Disney to get around the huge ship, and if you have someone in your party who has mobility issues, I would recommend that instead. The Caribbean ports were fine, and Castaway Key was lovely as a beach day. But Falmouth Jamaica was not a Jamaican experience, it was no different than a nice shopping mall in Florida. Designed with a new pier including a large new pretty shopping area fenced off from the rest of island, there was not much to do except shop. Beaches were 30 minutes away and to get out of the fenced area to find a taxi involved a long walk through all the shops to a gate at the end with security guards. We didn't bother. The adult pool was vacated. Most of the regulars had gone ashore, so I was actually able to have a couple of short swims that day in the adult pool. . Embarkation and debarkation went smoothly. Restaurant service was excellent. We were assigned dinner each night in one of the 3 restaurants. Two were nice, especially Royal Court, but Animator's Palate had screens all around the room, and a constant Nemo show running with loud dialogue. It was meant to entertain the children but they weren't interested, and we adults couldn't hear each other speak. So since we were assigned that room for three nights on a 7 day voyage, we were not happy. After one night in Animator's Palate we didn't go again and were forced to eat elsewhere. However, we were able to eat in an extra pay adult specialty restaurant, Palo, while the children were looked after in "kids club". It all worked out in the end. The ship is kept spotless, and the crew are constantly cleaning both inside public areas and the outside of the ship. Despite many small fingers and little runny noses, with hand sanitizer gel and cleaning wipes everywhere, we never were concerned about germs or getting ill on board. Read Less
2 Helpful Votes
Sail Date: January 2019
We chose the fantasy because it had so much going on that interested our family. 7 days was perfect. There was a pirate night as well as Star Wars at sea day. Our 10 yr old granddaughter is in to Star Wars and the 5 year old very much a ... Read More
We chose the fantasy because it had so much going on that interested our family. 7 days was perfect. There was a pirate night as well as Star Wars at sea day. Our 10 yr old granddaughter is in to Star Wars and the 5 year old very much a princess. The oldest had a make over at the bibidi bobidee boutique as a Star Wars character on Star Wars day and youngest as a princess another day. Dinner rotated between 3 main dining rooms and your wait staff rotated with you. Each very different and amazing. There were 2 nights of fireworks and deck parties. The entertainment was out of this world. 3 broadway caliber shows that included characters dancers and singers. We had the time of our lives, children were well entertained and there was a separate area for adults to relax and enjoy a separate pool area Read Less
1 Helpful Vote
Sail Date: January 2019
I chose this cruise because I was booking last minute and ended up settling on this. I had decided that my budget could afford this cruise. But the things that were added cost me almost double what I originally paid. I had no knowledge ... Read More
I chose this cruise because I was booking last minute and ended up settling on this. I had decided that my budget could afford this cruise. But the things that were added cost me almost double what I originally paid. I had no knowledge that another closet to 3 thousand dollars would be added on top of the cruise cost. The thing that stood out to me was the cost of the wi-fi. If I had decided that I wanted to stay at a hilton or pretty much any resort they would give me wi-fi for no cost. Instead I paying $89 per day for wi-fi. WI-FI in 2019?!!? Its unacceptable. And then every little thing is just a money grab. They charged 150 dollars for a case of beer. I almost fell over. Just overall if you are trying to relax this is not the vacation for you. The pools are not big enough. They stuff like 40 kids in 2 little pools and they are in there like sardines. There are lines and mobs of people everywhere. When you show up its an impossibly long line. Every day there are excursions to go to. Which overall were pretty good. (The dolphin one was great) But first you sit in a line. Then you go on a boat or sit in a car for 40 minutes or so. And then there are instructions. My god there are more instructions than anything else. Lastly there are strange people dressed up as characters from disney movies such as Star Wars (which actually wasn't disney until like 5 years ago when George Lucas sold out) and they don't even work there. So for the money I would much much rather have gone to a resort. Read Less
2 Helpful Votes
Sail Date: December 2018
The time of year fits our school calendar better than spring break with our oldest in college now his spring break falls on a different time than the high school calendar. So to escape the cold and have traditional family vacation this was ... Read More
The time of year fits our school calendar better than spring break with our oldest in college now his spring break falls on a different time than the high school calendar. So to escape the cold and have traditional family vacation this was great timing. We have enjoyed WDW as a family for years and this Disney Cruise was our first cruise as a family. Two big thumbs up on how excellent this experience was after completing a 7 day Eastern Caribbean New Years eve cruise. My early concerns of long lines or masses of people and maybe getting tired of the same old cruise food faded early at embarkation and was all but gone by the end of our amazing trip. I can say with only one exception, the longest line I waited in was 15 min for the water slide. Upon leaving the ship going through US customs to get off the ship took about 40min but this area is not controlled by DCL so I can't really fault them for this unavoidable delay in our day. The food and table service was over the top excellent. Our Server Avatar was wonderful. His attention to detail , knowledge of food, what to expect, remember our preferences, friendly, even had his own unexpected brain teaser games he surprised with a few nights. He really made our trip extra special and added Disney magic. The food was brought to our table hot and exactly as we ordered. The food was flavorful and looked so yummy you couldn't wait to dig in to give it a try. The Assistant Server at our table was Guillaume his knowledge of the wine list and proper paring could be trusted and was always spot on. He was also very friendly and happy to share with us wonderful stories. Our experience in the dining was one we hoped could go on for a little bit longer and overall the week long cruise seemed to end all too soon. The entertainment by the DCL performers was spot on top notch. Truly like a broadway experience. The Wishes show was full of emotion and excitement. All the shows were fresh and not tired reused versions of park shows. The spa was relaxing and rejuvenating. The cabin was perfect for our family of 5 offering bunk beds and murphy bed with surprise bits of Disney sprinkled into the decor. The 3 children in our family age between16-20 we all give DCL a big thumbs up and for sure to cruise with them again. Read Less
Sail Date: December 2018
Despite the fact that Disney doubles cruise prices during Christmas week, we were forced to book then to accommodate the work and school schedules of of other family members... Apparently their marketing department has figured out what ... Read More
Despite the fact that Disney doubles cruise prices during Christmas week, we were forced to book then to accommodate the work and school schedules of of other family members... Apparently their marketing department has figured out what the market will tolerate, however, as there were only 8 empty cabins listed on the Disney Cruise site one week before we sailed. However the 'Disney Magic' continues to entice kids of all ages, making the experience memorable for all. From the first day at sea character breakfast for our party of 9, to the Broadway quality shows, to Pirate Night, it's hard to top the kid appeal provided. Cabanas was our go to option for breakfasts and lunches and we were generally pleased with the extensive choices available with their serve yourself offerings. The serve yourself beverage choices included coffee, hot tea, coke, water, and several other drink options which I avoided after my first experience with each as they were watered down to the point of being rather tasteless. Our meal rotation in the three dining rooms was generally positive after my husband told the staff that he wanted their focus to be on our three grandchildren rather than the four 40-something adults in our party. Meal length would be my major complaint as I felt that service was slow and that the children in our party had to wait a long time between course offerings. As this cruise was a family bonding adventure, we only ordered room service the morning we departed early for the Mayan ruins. It arrived promptly at the scheduled time and our cabin steward made it disappear by the time we returned from our field trip. We did not chose to book a meal in Remy or Palo on this cruise. My husband and I took advantage of the Quiet Cove Adult Pool area on several afternoons and found it to be a welcome respite in a sea of ongoing activity on the rest of Deck 11. Although we did not experience the hot tubs personally, that area seemed to accommodate the number of interested participants and the Cove Bar staff made frequent trips through the area to fill drink orders. On the minus side, we got into Castaway Cay late the last morning due to problems docking in rough seas. Having been there 6 years previous at Christmas on the Disney Wonder, I was struck with how much more crowded the beach areas were this time with the larger capacity on the Fantasy. Four family members participated in the 5K run, which was held despite the late start. However crowd control was a real issue as the race began after many non-participating passengers had been allowed to disembarked. Large crowds clueless about yielding to runners as well as young bikers shared the footpaths making it dangerous for everyone involved. (DISNEY, YOU NEED TO REVISIT THIS!) Apparently there was also a problem with the private photo company which did the pictures during this cruise as many folks did not receive all of their digital pictures on the pre-purchased thumb drives, or received photos of other couples who were not part of their travel party... Not what one would expect with a $250 outlay per cabin! Read Less
Sail Date: December 2018
We booked this cruise solely based on the fact that they dress up their private island for Christmas as well as the cruise ship. We were so disappointed and the cruise for the most part was then no different than any other cruiseline. ... Read More
We booked this cruise solely based on the fact that they dress up their private island for Christmas as well as the cruise ship. We were so disappointed and the cruise for the most part was then no different than any other cruiseline. Disney doesn't even offer you a credit towards another cruise to make up for it. Then when we got back I heard this happens quite often which is very upsetting. The food in the buffet was just ok, they never changed it up at all. We loved the evening dining rooms and the wait staff was excellent. Animators Palate was really neat both times we were in there. Our daughter loved seeing the Disney characters, but if you weren't in line 15 mins from the time they came out you missed them. Our daughter is 2.5 yrs old so she was bored in the nursery but not old enough to join the other kids in the Oceaneers Club or Lab. Then it seemed like all of the open houses were scheduled early in the morning or during her nap. Our child is not an early riser so it was harder for us to make it to things. I do believe Disney is backwards with the whole swim diaper thing...the pool and aqua lab was closed several times due to "potty trained" kids dropping dueces all the time. At least swim diapers keep it from touching other people and I heard other parents were just not putting swim diapers on their kids so they can take them in the pool whether they were potty trained or not. Read Less
2 Helpful Votes
Sail Date: December 2018
This was our first Disney Cruise. We brought our 4 and 5 year old granddaughters. As a seasoned cruiser on other lines ( 35 cruises), we were overall disappointed in our cruise. The dining times-5:45 for first seating was late for ... Read More
This was our first Disney Cruise. We brought our 4 and 5 year old granddaughters. As a seasoned cruiser on other lines ( 35 cruises), we were overall disappointed in our cruise. The dining times-5:45 for first seating was late for little children. The shows were late as well. 8:30 for the first seating. The production shows were great but the other programs were not interesting for little ones. Way too late for little ones after being busy all day! The 2 pools available to swim were VERY small and on sea days it was wall to wall people. You had to get out of the pool for 15 minutes every hour. The kids club was for 3-11 year olds. No way would I have my 4 and 5 year old be mixed in with 11 year olds running wild! Disney could have easily made 2 clubs splitting the ages.(3-7 & 8-11) The cabin was extremely small but clean. Food was average. Cabanana crew had to be asked to clear and clean tables. All other cruise lines serve drinks in the buffet-not here! Disembarkation was a nightmare! No assigned times or meeting areas. Everybody leaving at once-lines all over the place and not sure where the lines began or where they were going! The characters were around frequently and lines were not too bad to get photos. For the significantly higher prices for this cruise, I would not spend my money on a Disney Cruise again. Read Less
4 Helpful Votes
Sail Date: December 2018
We were a family group of 13 ranging in age from 3 to 75. Our cabins were roomy, the 2 bathroom spaces impeccably clean and the closet/storage space more than adequate. Beds and pillows were very comfortable. The dining room rotation ... Read More
We were a family group of 13 ranging in age from 3 to 75. Our cabins were roomy, the 2 bathroom spaces impeccably clean and the closet/storage space more than adequate. Beds and pillows were very comfortable. The dining room rotation was great..especially Animators Palate. We had two incredible servers, Marko and I Made. The 5 children looked forward to seeing them each night. Not only were they personable and excellent at their work, they were also wizards doing magic tricks and making frogs and birds out of paper placemats. The 8 adults thoroughly enjoyed our dinner at Palo and our brunch at Remy where our meal was prepared by a Michelin chef. We were spoiled in every way. The only complaint we had was the disembarkcation process. All 4000 guests were allowed to get off the ship at the same time resulting in a line of people from one end of the boat to the other. It seems that Disney really dropped the ball in the people-moving department. But, all in all, we had a wonderful cruise. Read Less
Sail Date: December 2018
A lot of our food was served at room temperature. With long gaps between the courses. We've done 3 cruises on the Dream and were very happy. This cruise on the Fantasy the food and dining room service was not as good. Would ... Read More
A lot of our food was served at room temperature. With long gaps between the courses. We've done 3 cruises on the Dream and were very happy. This cruise on the Fantasy the food and dining room service was not as good. Would have like some movies geared to an audience of other than children. Disembarkation was not organized! It was a free for all to leave the ship. Families were allowed off then sent back to clear their accounts. They had to fight upstream because of the massive crowd to leave. And then were told they could go back to the final checkpoint to leave. Passing all the folks who were waiting in line. Not good. We were stopped at one point and told the computers were down. Only to overhear the staff talk about stopping disembarkation due to crowding at customers. We were lied to by Disney staff. Read Less
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.3
Entertainment 5.0 4.5
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.1
Rates 4.0 4.0

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