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Ponant L'Austral Cruise Reviews

Ponant
L'Austral
Destination
Departure Port

Traveler rating

Excellent

58

Very Good

18

Average

12

Poor

15

Terrible

3

Cruise type

15 Ponant L'Austral Cruise Reviews


hjaff avatar

hjaff

1 Review Written

15 Helpful Votes

Would hardly know this ship was in Japan!

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We chose this particular trip to Japan because the ship was small and the itinerary was part land and part sea.While the ship itself was adequate- the small room was comfortable, clean, and well attended, the ...
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Sail Date June 2018


f2s avatar

f2s

10 Reviews Written

43 Helpful Votes

Has to be marked POOR due to the cooking only.

The ship is young enough and attractively styled and crewed! Maintenance of rust and cleaning of deck,glass,and balcony are not great. Cabin and storage was totally fine. Our cabin steward was never close to ...
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Sail Date July 2017


isis1730 avatar

isis1730

1 Review Written

1 Helpful Vote

Not five star; Costa will do it better

Itinerary was good, ship nice and modern, very quiet engines. But the captain, hotel manager and reception are very arrogant ,and not very skilled in handling guests. After a horrible arriving on 5.30am,after ...
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Sail Date March 2017


bobb300 avatar

bobb300

1 Review Written

10 Helpful Votes

Indifferent staff, poor food, small staterooms add up to poor value for money.

Chosen for itinerary and was intrigued to try out a small ship. Itineray was great but ship was a disappointment. Suite was nothing more than two standard rooms that adjoined, with the bed taken out of one and a ...
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Sail Date April 2017


Newton177 avatar

Newton177

1 Review Written

18 Helpful Votes

Japan

We chose this cruise because of Ports of Call and time of year, and the smaller type of vessel. We were pleased with the choice of the Ports of Call but overall were disappointed in the Quality of the Cruise in a ...
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Sail Date April 2017


davidc288119 avatar

davidc288119

1 Review Written

12 Helpful Votes

January 2017, Sub Antarctic cruise, 5 star price, 3 star service and value

this cruise chosen for itinerary and chance to visit very remote islands south of new Zealand the cruise was poor, accommodation, small and basic, food either good or bad, service mediocre. I have read ...
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Sail Date January 2017


BettyBetty avatar

BettyBetty

4 Reviews Written

32 Helpful Votes

This was almost so good, but it misses on so many fronts.

This was almost so good. But yet it wasn't. And I doubt I would ever sail with Ponant again because of this experience. The itinerary was amazing - a 23 night cruise through the Arctic Circle, crossing from ...
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Sail Date August 2016


BettyBetty avatar

BettyBetty

4 Reviews Written

32 Helpful Votes

Disappointing in many ways

The expeditions on this cruise were amazing. The scenery, the wildlife and the excursions onshore in the remote arctic were the stuff of dreams and I would do it all again. But I would do it on a different ship ...
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Sail Date August 2016


DavidCS avatar

DavidCS

1 Review Written

17 Helpful Votes

Not up to the standards of better cruise lines

Chosen because of itinerary - shore excursions featured in promotional materials. Ponant completed mismanaged all shore activities from arrival at airport through nearly all shore excursions. Ponant rep could not ...
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Sail Date October 2016


canmcatcot avatar

canmcatcot

5 Reviews Written

149 Helpful Votes

Ponant; be careful what you wish for!

Virtually unknown in the UK, this French company has four ships with capacities of around 250 and a three-masted ship with 27 cabins which offer unique experiences and expeditions with a French Touch around the ...
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Sail Date May 2016


bucksblade avatar

bucksblade

6 Reviews Written

38 Helpful Votes

Six Star Prices for Three Star Food

We paid £350 per person per day for an 8 night cruise around Japan on Le Boreal. Having paid a price similar to those on "Six Star" cruises such as Seabourn or Silversea I think it wasn't unreasonable of us to ...
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Sail Date April 2015


travelstrathnaver avatar

travelstrathnaver

1 Review Written

13 Helpful Votes

France at war with US?

What a greeting we got the window to board was one hour we had come from Tokyo by bullet then a Taxi that did not know were the port was then we got out of the Taxi two crew took our bags and lead us to the gangway ...
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Sail Date May 2015


petit renard avatar

petit renard

1 Review Written

6 Helpful Votes

Perhaps our expectations were too high?

The week got off to an inauspicious start. The instructions sent by Ponant for passengers arriving in their own car at the port of Venice turned out to be misleading and the cause of frustration and delay. Our ...
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Sail Date September 2012


vandeVyver avatar

vandeVyver

1 Review Written

4 Helpful Votes

L'Austral

We were disappointed in our cruise from Venice along the Croatian coast This brand new ship was elegant and comfortable though not without its design faults. This ship would suit people who speak french. The ...
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Sail Date June 2011


Robbie44 avatar

Robbie44

1 Review Written

7 Helpful Votes

Disappointing cruise

We have just undertaken a cruise on L'Austral from Venice to Croatia and back to Venice. We were very excited to go on such a brand new ship. We stayed in a normal cabin while our friends booked the owner's suite. ...
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Sail Date June 2011


L'Austral Ratings

CategoryEditorMember
Cabins5.04.3
Dining4.03.9
Entertainment4.03.6
Public Rooms5.04.2
Fitness Recreation4.03.8
Family3.0N/A
Enrichment2.04.1
Service3.04.5
Value For Money4.03.8
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