"First the Good. The hard working Celebrity staff remain impeccable in terms of warmth, hospitality, friendliness, and professionalism. The ship is going into Dry Dock in January for a total makeover, but it was..."Read More
We chose this Celebrity cruise based on prior experience sailing on Reflection, which was extremely good. However, we were disappointed with the Silhouette. The ship itself is nice, and while there are many good staff, we were surprised by the number of staff that were dismissive and rude. The food was average at best. Service and standards were definitely not up to par with what we experienced on ...
Very good experience with Celebrity.
Cruise program was 2 days at sea dep F.L., for Aruba. Due to onboard accident? and illness for one passenger, ship had to return to Miami twice, before setting course south. Due to the delay, Intinerary had to be changed, so we were setting course to Curaçao. Arrived after 4 days at SEA.
Top service onboard. Cayman Island intinerary cancelled. We got ...
When it was time for me to board my only choice was to either lose my $3,000 or take a chance and board this ship. Now we’re stuck in rough waters while they take care of a medical emergency, the third one, supposedly not related to the Coronavirus.
Even though I know for sure they have rooms open, because the cruise is definitely not sold out, they will not give me a less turbulent room. Sure ...
Back to port of Miami twice. Itinerary changed and we all recieved onboard credit. We were alton told we would be recieving 25% back on our cruise bill. However it is now May 15th 2 months since we disembarked and have seen nothing refunded. I think 9 weeks is enough time when I was told 4- 6 weeks from customer service at Celebrity. Don’t think I need to chase them ,as they didn’t need to do that ...
Our cruise left Fort Lauderdale on March 6th, 2020 and on the morning of March 7th we found ourselves at a dock in Miami apparently so we could offload the corpse of a guest who chose to rapidly ascend several decks without the benefit of an elevator and landed on a lifeboat. That should have been a tip-off that this wasn't going to be the vacation of a lifetime. OK, so we leave Miami after the ...
The meals were excellent, loved our updated balcony suite. Great entertainment!
Didn't care for the extra charges for every little thing (gelato, etc). There is less value now that everything is an extra charge. We used to use the Persian Garden with our massage treatments -now there is an additional charge.
The excursions booked through the ship were 3 times the price (compared to booking ...
For it being a revolutionized ship on it's second cruise, I was disappointed to see the unfinished patches on the pool deck, the broken elevator all cruise, the sloppy veranda rail varnish job, and the strange decor.
Also thought the main dining and buffet food were sub-par. Best food we had on ship was at the Lawn Club Grill and we ate there 4 times because of menu selection in main dining. ...
We drove to Ft. Lauderdale the day before the cruise and stayed in Dania Beach at the Wyndham Garden Inn on Federal Highway ($212 per night). The hotel was very nice and was five minutes from the port. The hotel also had several good restaurants within walking distance and we had a very good casual dinner at the Moonlite Dinner ( .75 miles ).
Embarkation - We drove to the port at 10:00 a.m. ...
We were onboard the Celebrity Silhoutte in a very short time (Elite Plus) status. Terminal 19 was used due to the EDGE being at Terminal 25. A short delay occurred due to the steepness of the ramp, and the difficulty of getting wheel chairs up the gangway ramp.
Once onboard, we were well looked after by a crew ready and eager to serve us and our fellow passengers.
Lunch was prepared and ...
We really liked this particular Southern Caribbean itinerary. The ship was beautifully refurbished. The crew were so friendly and always visible. The food in the main dining was very good. The Lawn Club, Tuscan and La Petite were over the top. The staff was always very curtious and attentive. Was a very lovely, relaxing cruise! The ship/Celebrity was very proactive concerning the Virus. Felt ...