American Independence Cruise Reviews

Love American Cruise Lines and their small ships. We got to know all the passengers and most of the crew. The embarkation and disembarkation went smoothly. The activities director and the historian were excellent. The excursions were well planned and organized. So much planned, you had to choose which activity to go to. One day my husband went to one and I to another. We then shared our ...

Being seasoned cruisers on ocean sailing lines, we were interested to try out the American Cruise Line's style of cruising the inland waterway enabling us to visit seaside towns that we'd never otherwise see on a big ship. ACL charged a much higher price but offered a lot less for the money. We already were prepared for a smaller ship with less amenities but found it even more lacking in service, ...

My wife and I love the fact the ACL ship has 100 passengers max. The ship is cozy, casual and very well run. The crew, top to bottom, are friendly, responsive and efficient. The cabins are roomy with private balconies. The food and service is excellent. We have done the big ship cruises (3000+ + passengers, and swore we will never do another big ship again!) We discovered ACL last summer ...

We chose this cruise because of its itinerary (which was unique and they were good ports that we enjoyed). Unfortunately due to the very poor quality of the ship and crew we were not pleased with the cruise overall. There was poor service, marginal food, dirty and unkept ship and cabins. A couple of people left the cruise after the first 24 hours apparently due to the underwhelming conditions. ...

We were interested in the Charleston-Savannah area--Its history etc. After the we disembarked in Jacksonville we rented a car and went back to Charleston and stayed there for four days. Also we liked the small ship! The staff was very good in every way. The entertainment was very well done and varied. Chris Paul was especially outstanding. I would very much like to attend another one of his ...

This was to be a bucket list trip down the Intracoastal Waterway. The ports were interesting but the ship was a complete disappointment. Stateroom was very small. The amenities could have come from a cheap motel. Burned out light in the tiny bath was never replaced. Three pieces of personal property were discarded by housekeeping staff. WIFI was non-existent. Food was boring and tasteless. ...

AMERICAN CRUISE LINE REVIEW Historic South/Independence Getting on board was a breeze. Drop your bags and walk right on. Ship decoration is adequate, not new. There are two public computers, greatly appreciated. Dining room meals were varied and creative, with some occasional misses, and not always hot. Breakfasts are usually a problem on ships and resorts, but this one had huge ...

Jacksonville to Charleston 12/21/18 I really, really hate being critical or complaining. But a realistic review of this cruise is important for others to read. I should have picked up on the lack of CC reviews of the Independence, but the timing and itinerary was perfect for us. This cruise was beyond disappointing. ACL advertises "perfect cruising". This cruise was not an example of ...

I heard aboard that the owner reads all the reviews so after I sent in my 17 page complaint letter I waited weeks, just now received a response from the VP saying my letter will be used for training and if I'd like to book again before Feb 1st I will receive 25% discount. What an insult after asking for my money back. Day 1 room was clean but not stocked (no toilet paper and no water, only two ...

From my first contact by phone with the cruise agent through the debarkation, everyone and everything was a most pleasant experience. I have been on several cruises and this ranks near the top of the list. First and foremost was the attentiveness and attitude of the entire crew which was directed t making our trip pleasant and enjoyable. The fact that passenger count was small (at capacity) ...