"Overall this cruise was better than expected so much so we will be booking on the AQ for 2024, just on the Upper Mississippi.Better quality food than say Carnival
All inclusive
Laid back and comfortable atmosphere...."Read More
Blasto007
10+ Cruises
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Age 60s
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1-10 of 230 American Queen Voyages American Queen Cruise Reviews
Cruised on the Mississippi River, started in New Orleans and ended in Memphis. The cruise itself was great, no complaints and enjoyed cruising with predominately an older, more mature crowd. Ship is not recommended for someone traveling with small children or teenagers. Food was excellent and crew was very accommodating for my Celiac food allergy. Menu in the fine dining was clearly marked for ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! While we are disappointed to hear about the misinformation and long wait times, we're glad that you enjoyed your Mississippi River cruise with us. We will make...
Just came back from our first river cruise aboard the "American Queen" on the Lower Mississippi..
Pros:
Fantastic staff and fellow cruisers.
Better quality food than say Carnival
All inclusive
Laid back and comfortable atmosphere.
All American speaking crew is a BIG plus as it limits communication issues.
Great Bang for the Buck!
Cons:
Boat could use better maintenance ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We're so glad to hear that you enjoyed your time on American Queen. While we're disappointed to hear about the included shorex, boat condition, and food, we will...
Actually from Minneapolis to St Louis July 23 to July 31. Beautifully elegant steamboat reminiscent of Mark Twain’s era with wonderful dedicated staff. The food and service were super. The entertainment was fun and the musicians were enjoyable. The tours were well planned and very interesting. Our suite was kept immaculate. This is not an inexpensive adventure!
My wife and I have traveled ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We are disappointed to hear that you did not have a great experience on board during dinner time. We will make sure to pass thing along to the proper team. ...
American Queen Voyages are always fun and these 74 and 73 year olds traveled from Memphis to New Orleans. We traveled on the Countess on two occasions last year and that ship is nice. The American Queen, however, is a step above. The ship is larger and has more to enjoy than the smaller AQ vessels. We always choose the inside cabin on AQV because it is far less expensive and close to the Front ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving a review! We are glad to hear that you had a great experience sailing with us, and hope to welcome you back aboard soon. We apologize for the missed port of call. When...
The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thanks for the feedback! We are disappointed to hear that you did not enjoy your time on American Queen. We have noted your feedback on the dining room staff and unorganized Crew and will...
From the beginning a Disaster
Boarding through a dirty port gangway
Very weak welcome aboard
Dirty Boat
Sparse crew
Boat broke did not go for two days
Food awful and cold
Bars terrible
Only 3 not open most of the time
Only two bartenders
Dirty glasses everywhere
food, dirt on decks
Cigarettes' buts on floor
Housekeeper sporadic
Ports ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....
We had originally booked this cruise pre Covid (2019) with our American friends. Although we are Australians this was to be our sixth boat cruise which was deferred until Australian's travel restrictions were lifted. As can be assumed we had very high expectations that we would enjoy the cruise, as we had previously done on the American Queen. Sadly, this was not to be. I've purposely left writing ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving a review. We are disappointed to hear that you did not enjoy the breakfast and pre-cruise tour. We are also sorry to hear that the medical screening process and water...
This was a bucket list holiday for my husband and I travelling from Minneapolis, Minnesota to New Orleans. We paid over £6000 each for a 14 day holiday - a majority of Americans paid $20,000 per cabin.
We travelled from Redwing Minneapolis to New Orleans in an inside cabin. This was the cheapest cabin available. Our holiday started on 12th September and ended 26th September 2022.
The weather ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi Fesey! Thank you taking the time to leave a review. We are disappointed to hear about the problems with staff, food, and cancellations. We will pass the feedback along to our team....
To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities.
1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen.
2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...
I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises.
We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test.
We toured St. Louis ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi bob brown! Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your trip on American Queen! We will pass your feedback along to our crew....
Sail Date: July 2022
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