Sail Date: February 2019
Last minute booking to try Norwegian for the first time. The Tropicana dining room hostess Reinelyn Beronilla was friendly, remembered our name after one meeting,accommodating and just a pleasure to deal with...rate her outstanding! ... Read More
Last minute booking to try Norwegian for the first time. The Tropicana dining room hostess Reinelyn Beronilla was friendly, remembered our name after one meeting,accommodating and just a pleasure to deal with...rate her outstanding! Also, our waitress there, Marty Gonzalez was friendly and excellent! Generally, however, we felt that staff overall could have been friendlier. Very much liked O’Sheehans, but service there was extremely slow and frustrating all week! Garden Cafe tables so close they were difficult to access. Entertainment was excellent. Dinner choices disappointing. We are frequent cruisers and used to a higher level of offerings. Would have enjoyed a lobster night, shrimp and escargot for appetizers. Also, too many smoking areas on the ship. Appreciated multiple personnel around on the first day to help with finding places. Disembarkation was a bit chaotic with such long lines that people could not pass. Entertainment as excellent...a pleasant surprise. Cabin steward Gibs was very good. Read Less
Sail Date: February 2019
Most all the staff was super friendly a lot of nice couples on the boat spectacular entertainment food was it was decent ,lot to do you never felt really crowded because it’s a huge Vessel . They want the best Ports we visited Costa ... Read More
Most all the staff was super friendly a lot of nice couples on the boat spectacular entertainment food was it was decent ,lot to do you never felt really crowded because it’s a huge Vessel . They want the best Ports we visited Costa Maya It was OK wasn’t the best Diving . In Belize we Felt trapped Because you are very small island everybody on the on the boat call it Disneyland . We had all the amenities on the boat and you didn’t have to pay for them are you already paid for them.Overall it was a nice cruise .My cabin was in a poor spot it was 5128 and it was right above where people were running and walking and it was very disturbing but it was a nice interior cabin you didn’t feel crowded besides hearing everything in the morning at night it was nice. The food was decent yet a lot to choose from and I guess me being a chef all my life I guess I’m a little on the picky side so maybe I should not comment Read Less
Sail Date: February 2019
Needed to get out of deep freeze and this ship was still booking last minute! Wonderful experience. Loved Christian/casino. Loved O'sheehans, great food and service. Wonderful shows especially Howl at the moon! Million dollar quartet ... Read More
Needed to get out of deep freeze and this ship was still booking last minute! Wonderful experience. Loved Christian/casino. Loved O'sheehans, great food and service. Wonderful shows especially Howl at the moon! Million dollar quartet was awesome as well. I have cruised 13 times and this cruise definately proved to be one of my favorites! Met awesome cruisers who shared their approval of ship as well. Nothing is perfect and I will say that the dining room cuisine left a bad impression. Service was slow and the food was unimpressive. The Garden Cafe was hit and miss. Breakfast was decent, sandwiches and pizza was great but dinner was left on my plate. The casino was one of the best I have played in. Lots of choices for slot play and smokers and non smokers to enjoy! Loved the complimentary coffee and snacks that the casino provided. The overall comfort of patio chairs and tables was very welcoming. This cruise had something for everyone and for all ages. Will cruise NCL again without hesitation. Thank you Kaydeen for your help booking my cruise. Read Less
Sail Date: February 2019
This was our first cruise on the Norwegian Getaway. We had sailed on the Escape before. The Getaway is so much like the Escape. My husband prefers the smaller ships because of fewer people and no need for reservations for entertainment ... Read More
This was our first cruise on the Norwegian Getaway. We had sailed on the Escape before. The Getaway is so much like the Escape. My husband prefers the smaller ships because of fewer people and no need for reservations for entertainment or dining, but I like both sizes. This cruise we had a mini-suite which we loved. Our steward was exceptional. Very friendly. But of course, all the crew members are so friendly and go out of their way to make your visit wonderful. For me, the cruise and not the ports so much are the most important part of the vacation. You are waited on and pampered, no cooking or cleaning, everything is done for you, you just have fun and relax. Our ports were a lot of fun too. We loved Roatan the most. We went snorkeling from Tabyana Beach. Terrific time. Costa Maya, we visited a Mayan Ruins, Mayan Chocolate Factory. So much fun at every port. My ONLY complaint has nothing to do with the cruise line or ports, but with other passengers that don't comply with the rules of smoking. I would be trying to relax on my larger deck when another passenger would be smoking on theirs and all the smoke smell would come my way. I really hate that smell and I think it is inconsiderate of these people to smoke and make others put up with it. I try my best to steer clear of the outside smoking bar or casino area. Other than that, we had a great time. Read Less
Sail Date: February 2019
First time on Norwegian was very impressed with the ship easy emarkment and departure at the port. Shuttle from airport was a little disorganized but a lot better when traveling from the port to the airport impressed with how many people ... Read More
First time on Norwegian was very impressed with the ship easy emarkment and departure at the port. Shuttle from airport was a little disorganized but a lot better when traveling from the port to the airport impressed with how many people there were that they had to organize and we all made it to destination in a timely fashion. Food was amazing and large variety to choose from and restaurants were easy to get into love the open dinning not having to dress up is a plus. Ship was big and was nice to explore found the staff extremely friendly and helpful. Lots of activities to do on sea days. Pool area could have been a little bigger but that’s a minor detail. Will definitely be cruising with Norwegian again and already looking into our next cruise and taking our girls and there friends with them. Can’t wait to cruise with Norwegian again. Read Less
1 Helpful Vote
Sail Date: February 2019
This was my 5th NCL cruise. I have, traditionally, loved their activity-based cruises, with so much to do that sea days are my favorite. I also really loved the drinks package included with certain rooms. It was well worth it. To give ... Read More
This was my 5th NCL cruise. I have, traditionally, loved their activity-based cruises, with so much to do that sea days are my favorite. I also really loved the drinks package included with certain rooms. It was well worth it. To give some legitimacy to my review, I've been on 13 Carnival cruises, 1 RCL, and 1 Celebrity apart from my NCLs, but NCL was my favorite. This cruise has changed my love, I hate to admit. We sailed with barely any children on board, given the time of year. But people were acting absolutely ridiculous with arguments, drunken falling and puking in the bathrooms, smoking on balconies, and obnoxious, rude behavior in all public places. And listen, I'm young and hard to offend. The drinks package recently changed, and there's a noticeable difference in the quality of wines included in the package. Super disappointing. The staff was AMAZING. They were hardworking, responsive, kind, and fun. However, dinging rooms that used to be open for lunch are no longer. Or while at port they have seriously reduced open options. This forces everyone to limited areas, making wait staff horribly overworked, and it takes an hour-2 to get lunch, and sometimes longer to get dinner. It's insane. They've cut down on personnel spending by closing dining rooms and it's seriously affected dining experiences. The ship was only 4-5 years old, and things were broken and shut down. It was very sad. However, the ship was clean. The performances were top notch. The food quality in specialty restaurants was VERY good. Also, my party had an awesome time cruising. The ports were good, and we could honestly have fun in a paper bag. But we will choose a different line in the future. Read Less
1 Helpful Vote
Sail Date: February 2019
This cruise was fantastic. We had a mid ship mini suite balcony. 10804. Cabin was great. I don’t know that I could go back to cruising with a regular cabin bathroom after this! Full size shower. Double sinks. It was the bomb. ... Read More
This cruise was fantastic. We had a mid ship mini suite balcony. 10804. Cabin was great. I don’t know that I could go back to cruising with a regular cabin bathroom after this! Full size shower. Double sinks. It was the bomb. Food was fantastic but service was painfully slow in the main dining rooms 2+ hours for 2 people to have a meal. Often not getting drinks until the appetizers. Regularly finished dessert before coffee finally showed up. Highly recommend the ultimate resort getaway in Roatan. The place was spectacular! However bring bug stuff as most people got bit. In Belize, I did the Great Barrier Reef snorkel. It was terrible. Wasted so much time going over how to put on life vest, mask and fins when the boat stopped. Lots wasted again as people got into the water and then they split up into groups. You were required to stay right with your “guide” who stopped frequently to make sure everyone was together. Saw very few fish but lots of beautiful coral. As an experienced diver and snorkel it was boring and nothing to see. Costa Maya we just did a few shops. Cozumel was good. Went to Cariloha but man it was a long walk to there. Lol. You do get harassed quite a bit walking along side the shops so be prepared. Entertainment on the ship was great! Lots of shows. Straws were a huge problem. They had paper straws but even day 1 lots of bars were out. By the end not a single place had paper straws. Hard to drink frozen beverages with no straw. Read Less
1 Helpful Vote
Sail Date: February 2019
My last cruise was on the Escape June 2017 and the service there was SIX stars!! Every staff member went above and beyond, the energy level was exceptional, everyone seemed happy. The Cruise Director was probably the reason, his energy and ... Read More
My last cruise was on the Escape June 2017 and the service there was SIX stars!! Every staff member went above and beyond, the energy level was exceptional, everyone seemed happy. The Cruise Director was probably the reason, his energy and personality and obvious love of his job was infectious. I say all this to point out that this cruise may have been great, but following that previous cruise was a set up for my expectations. Nothing was wrong per se, but it was just so much less. Food was very good as always, service was slower. The shows were great. Room was clean and attended to well. I was a solo cruiser and went to all the activities planned for us. The host was good, and made things very easy to meet and mingle with other solo cruisers so I was not alone. The little extras I received in my room were much appreciated as well. Regarding the one excursion that I went on, horseback ride and swim on a beach in Roatan Honduras. They said these were rescue horses, and if true, I would hate to take away from them. But....when we got to the location, the guide forced us to follow him along the beach to listen to a 5 to 10 minute sales pitch from each of the businesses. This was inappropriate and not appreciated by any of us. Get them to stop doing that and the excursion was quite good. My only complaint on the ship was the excessive nature of the attempts to get me to participate in the Cruise Next program. While I understand that it was a really good deal, multiple papers left in my room daily, a phone message and I lost count how many messages on the TV was uncalled for. I'm an adult capable of making decisions; remind me a couples times and then let it go. Overall, I still like Norwegian the best. Read Less
Sail Date: February 2019
Overall a great time, certain crew went out of their way to please, some part of their way, intermittent bar service in certain bars! Dress code in restaurants needs to be addressed. Either have it or trash it, I prefer they keep it. So ... Read More
Overall a great time, certain crew went out of their way to please, some part of their way, intermittent bar service in certain bars! Dress code in restaurants needs to be addressed. Either have it or trash it, I prefer they keep it. So we all now where we stand, I don’t want to be enjoying a filler steak next to an ill fitting pair of buggy smugglers. Or ripped hot pants and base ball caps or vests for that matter. It’s a restaurant not a gym work out. Restaurant staff always spot on! Enjoyed the shows, state room steward was fantastic always smiling. Blonde restaurant manageress was spot on the whole time, she never missed a trick. Cabin spotless, shame about the change items included in the UBP. But that’s life got to live with change. All my 7 guests loved it and might even try another cruise. Thanks Read Less
1 Helpful Vote
Sail Date: February 2019
Cruised to the Western Caribbean on the Norwegian Getaway. The Mayan ruins were amazing and accessible with comfortable air conditioned buses. Mexican WiFi is spotty and many tourist destinations only take cash because they cannot process ... Read More
Cruised to the Western Caribbean on the Norwegian Getaway. The Mayan ruins were amazing and accessible with comfortable air conditioned buses. Mexican WiFi is spotty and many tourist destinations only take cash because they cannot process the credit cards. The ship itself was nice but the entertainment was so so with the exception of Cirque de Steam which was an acrobatic show that was fascinating and highly entertaining. The comedians were not that great and got a little too political at times. Food was good. No complaints there and the ship was immaculate. Elevators were always crowded and in demand. The WiFi was poor and very expensive. I felt pressured to buy merchandise and raffles tended to be sales pitches with cheap prizes. The spa was expensive- over 200$ per person for the week with massages extra- about 140$ per massage. My final bill onboard was a real eye opener but you can also check your account daily on the tv. Overall I prefer Royal Caribbean but will probably try Celebrity next. Read Less
Norwegian Getaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.9
Entertainment 5.0 4.0
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.0 3.7
Enrichment 2.0 3.6
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 N/A

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