Bit confused as to why Scenic ask (and only allow) you to fill out a guest feedback form before the cruise is over, hence this review!
Positives; The Staff are very good and strive to provide high levels of service across the board.
There is a lack of constant background music and endless PA announcements which we found refreshing given the constant noise other cruise lines see fit to ...
the Bordeaux area is wonderful to cruise and tour. Scenic did a great job of arranging tours through the area both by bus, bicycle and walking.
The food and wine that was served on the ship was excellent.
The Captain and the entire crew were very pleasant and the Cruise Director Mandy did an excellent job of organizing everyone's day and did a recap for us at the end of the day.
The ...
The itinerary and daily program offer a wide range of options, each five star. Staff were invariably courteous and good-humoured. Quality food and drinks were available 24 hours.
The Scenic hype said you can put away your wallet when you board. It is absolutely correct. It is only when you shop privately ashore that you need to spend: everything else (except, perhaps, laundry above the freeby ...
We have done 2 previous Scenic cruises ( Rhine and Rhone) , loved the experience and Bordeaux sounded like fun.
Due to a high water level due to heat winter snow, we were not able to go upriver from Bordeaux, so we were docked their for a couple of extra days and bused to the excuses that were up river. We were sometimes double parked with other ships and they all looked more tired and not as ...
Scenic and Bordeaux appealed to us for its luxury, interesting itinerary, wine tours and all-inclusive approach to travel. They delivered on all levels. Our stateroom (Junior Suite) was compact - as you would expect on a river cruise - but really well designed so there was plenty of room in wardrobes and bathrooms and the bed was huge and really comfortable. This theme continued throughout the ...
Dear FGC,
Thank you for much for your wonderful review and we are delighted to hear that you loved the all-inclusive nature of our river cruises, the ship and its luxury inclusions as well...
Being wine lovers, we wanted to visit Bordeaux, 'the wine capital of the world'. Our trip started with a pre-cruise two night package at the Intercontinential Bordeaux, in an upgraded executive room. The pre-cruise package was an excellent deal as it included all transportation and full breakfast.
The Scenic Diamond was moored about a thirty minute walk from the hotel. We ventured over there ...
The reason why we booked was a special offer of 10 nights for the price of 7. We had heard Scenic tours were a very good travel company although rather expensive. We had previously done European river cruises with Uniworld which suits us. Looking at your brochure we were hoping Scenic were going to offer us much more. But other than the balcony with a window that goes up and down, it did not. ...
It was 20 years or so since we last took a river cruise. Scenic's reputation, first class ships, advertising and website hyperbole convinced us to travel with them. 'Beautiful Bordeaux' seemed to fit the bill.
In most respects our decision was vindicated. The all-inclusive nature from airport check-in at our local airport to return 11 days later was exceptionally well organised. Our flights ...
Dear Discerning Critic,
We are sorry to hear that the cuisine on board Scenic Diamond was not up to the high standards that we promise. I have passed your feedback along to our team to...
This was our first river cruise and we were not disappointed.
The ship is lovely, the staff and crew are brilliant, and work so hard to cater for your every need.
The Bordeaux region is lovely and you have a selection of quaint towns with lots of history, and of course the vineyards. Also the beautiful Bordeaux city to visit, plus a trip to the coast and the Atlantic Ocean.
I've seen some ...
My wife and I have now completed four river cruises with Scenic and yet again we have not been disappointed, it was excellent. The cabin was clean and tidy at all times by the housing keeping service, the butler service was great being on call at all times, the balcony is unique to Scenic with the electric opening and closing windows that allow for you to sit out there regardless of the weather. ...