Scenic River Scenic Crystal Cruise Reviews

Our ship was changed from the Jasper to the Crystal a few days before we departed. Slight disappointment. They allowed us to board at 12:00 instead of 3pm as we had to be out of the hotel room by 11:00am. We enjoyed drinks and met other guests in the lounge and the room was ready by 1pm. The ship was excellent though. Very clean and comfortable. It had been updated. The state room was perfect for ...

Scenic are by far the most friendly and professional of the river cruising companies. Excellent service with an outstanding menu and so many shore excursions to choose from.Staff were always friendly, courteous and always available to provide additional information. Cruise director Tadej was outstanding He handled the change of ships with ease and it was of minimal inconvenience to the passengers. ...

We chose Scenic as we were looking for a cruise that was 100% all inclusive. It turned out to be the right decision as we never once had to pull out our wallet. The only additional cost was a massage! Scenic lived up to everything we expected. Rooms were excellent and the addition of a small balcony was great on mornings when we wanted room service rather than eating at the restaurant. ...

We chose this cruise to get a good overview of the countries along the upper Danube. We arrived in Budapest a day prior to embarkation, in order to have more time to explore the city. We stayed at the Marriott, which is the preferred hotel for Scenic. We were picked up at the airport and transferred to the hotel, and then picked up at the hotel and driven to the Crystal. Everything went so ...

We chose this cruise based on the marketing done by scenic and had expectations of a five star luxury cruise. This was not the case, the air conditioning on the ship was inconsistent in the lounge and the bar service was slow with inattentive servers. The first time we called our “butler”, there was no answer. Apparently, they are also waiters and thus not always readily available. The ...

We booked this on our travel agents recommendation, as we told her that we wanted a 5+ star experience and the best ship/company. Also, this was our first river cruise. We've done about a dozen ocean cruises on various lines. Needless to say we were quite disappointed. Overall the staff on board was great. Super friendly, accommodating and tried really hard. The ship itself is old, ...

* Scenic river boat cruise from Bucharest to Budapest. * It was nothing short of a nightmare. * We will never set foot on a cruise ship again. * The cost of the cruise was very expensive and I expected there to be checks and balances in place to protect the traveler. ie there was no doctor on the boat to administer to people who got sick. * We were sent 2 Scenic back packs which was a ...

We saw this cruise advertised about a year previous. it had an excellent price and was listed as a luxury cruise. We booked and were not disappointed. All decent river cruise lines have good food, service and staff. However, Scenic has brought it up a notch. The food was varied, excellent and the presentation was exquisite. Kudos to the chef and his staff. All staff were very well trained, ...

Cruise was supposed to be a river cruise from Budapest to Amsterdam, however, low water levels resulted in being bussed 800 km of the 1400 km trip. Scenic was not, of course, responsible for the low water, however, they almost certainly knew well before the Oct. 16/18 start date that they would likely have to bus passengers for more than 1/2 of the trip. They therefore should have cancelled ...

Based on our Travel Coordinator's advice we selected the Scenic Luxury Cruises for our first cruise. The entire crew was superb. They were very attentive to our requests. As an example, while on shore I asked our Cruise Director, Cathy, if she could point me to a pharmacy to purchase some throat lozenges. She said she would take care of it and when the group got together a little later, Cathy had ...