Sail Date: June 2018
My sister and I needed a short vacation away together so we booked this cruise from Baltimore, only a 3 hr. Drive from home. We have been on other cruises in the past with friends and family but this was just a "sister cruise". ... Read More
My sister and I needed a short vacation away together so we booked this cruise from Baltimore, only a 3 hr. Drive from home. We have been on other cruises in the past with friends and family but this was just a "sister cruise". From start to finish, I can't say enough about the wonderful service on this ship. I can't imagine being away from my family for 5-6 months at a time and still smile every day to all the customers. SUCH HARD WORKERS with little time off. People say that this is an "old ship with old people". This is not true! We saw people from 1-93 on this cruise. The 93 yr old lady was playing the piano in the Schooler Bar on the last night. What a treat to watch her play the piano. Just shows that you are never too old to enjoy life! Our wait staff in the man dining room was so sweet, Gener and Imade Ari! Yes they do get paid for their service but they also deserve a little extra tip for going the extra step. The food was tasty and I loved the salad bar at lunch in the main dining room where they mixed it all up for you! Wonderful! Our room steward was also great! She always greeted us with a smile and was eager to please us during our stay. Now the fun part. We meet some folks in the casino that were so cool! We spend a lot of time playing black jack and shouting "EVERYBODY WINS! When the dealer busted. Wow, we laughed and totally enjoyed ourselves. My sister even won the slot tournament for $500.00. Bermuda was fantastic! Warm but windy for 2 days.Booked the excursion for snorkeling and loved it. We didn't get to the beach but that's ok. Overall this was a great cruise and we would not hesitate to book again on Lady G. She is wonderful! Read Less
Sail Date: June 2018
The positives abound: Great to leave out of Baltimore and have a "Goldilocks" cruise experience - Everything was "just right" - not too long/short at sea, in port, excursion times, bar prices, the lot. All the staff ... Read More
The positives abound: Great to leave out of Baltimore and have a "Goldilocks" cruise experience - Everything was "just right" - not too long/short at sea, in port, excursion times, bar prices, the lot. All the staff WITHOUT EXCEPTION were friendly and supportive. Amazingly, even the kids cruising were all well-behaved. Will not be our last cruise with this line. Casino notes: Low-limit blackjack pays 6:5 vice 3:2 with no double down after split, cannot get even money on blackjack. More experienced players will play $25 tables with 3:2 blackjack payouts OR play single deck late at night if few are around. Good mix of slots, small area also exists for non smoking players. Roulette was great! $5 bet minimum on 1:1 and 2:1 outside spots, $5 minimum inside on numbers at $1 chip levels. Can play all day at $5 or $10 per spin. $2 mimosa specials at 10 AM. Next time I will play in a tournament. The Bermuda Dollar is on par with the US Dollar. Great "tip" to become memorable: We had fun bringing $200 in crisp new $2 bills and spending them whenever possible, including tipping the staff and excursion driver. Special need meals are more than just the obvious. I found I could have had Indian cuisine as a sit-down dinner option had I asked (no, I am not Indian but like the food). We even skipped a plated meal to take advantage of "Indian night". A wide variety of foods at Windjammer to meet the American, European and Asian palates. All rolls and donuts made fresh daily. Only one "complaint" made to the staff: There was insufficient handicapped tables and seating in the Windjammer. We made the restaurant manager aware of this and hopefully this will be addressed, otherwise next time we will just take the meal on deck and sit at the outside table (weather permitting". Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this cruise because of the destination and wanted to try a different cruise line. We heard that Royal was better than Carnival but for us it was not. The food wasn't very good, nor were the activity choices. The staff seemed ... Read More
We chose this cruise because of the destination and wanted to try a different cruise line. We heard that Royal was better than Carnival but for us it was not. The food wasn't very good, nor were the activity choices. The staff seemed super tired and many unfriendly. The lady in the Royal shop, and the 2 workers in the Post Restaurant were the worst. Toilet seldom flushed, and the shower was rusty. We left out of Baltimore and cruised to Bermuda. The Grandeur of the Seas seemed to be a very old ship and doesn't offer much of a variety. It is suited for retirees. My granddaughter was 20 months and they didnt have anything for her to do but she had to pay the full price. She was not allowed in the pool and the lifeguards were very rude while letting us know. The babysitting service was very nice, but it's not free. Read Less
Sail Date: June 2018
I’ve cruised quite a few times on Disney and Carnival cruises but was dying to get on a royal Caribbean. This ship is certainly small and a little outdated but nonetheless did NOT disappoint! I wanted to do a small cruise for my ... Read More
I’ve cruised quite a few times on Disney and Carnival cruises but was dying to get on a royal Caribbean. This ship is certainly small and a little outdated but nonetheless did NOT disappoint! I wanted to do a small cruise for my boyfriends first one and he absolutely loved his time spent. The staff was so kind and courteous and always smiling. There definitely isn’t THAT much to do on board. I’d say out of an entire day’s schedule there was maybe 5 things I found really exciting and participated in. However the ones that we did go to were awesome. The entertainment shows (welcome aboard, farewell shows, etc) were just “okay.” I expected a lot more. However, all other events/activities such as the Comedian shows, lobby fair, pool deck dancing were awesome.. and the adult game shows, battle of the sexes, etc had me laughing so hard my stomach hurt. Music on the pool deck (especially the island band) were amazing and the drinks were all delicious and well-made. Dining was great and the portions were the perfect size. It’s definitely not the BEST BEST five star food I’ve ever had but what can you expect with such high volumes of food production and limited resources? I enjoyed every meal & left with a full stomach every night. Rooms were on the small side but honestly we didn’t care because we were rarely in there. The port in Bermuda is absolutely beautiful and only about 25-30 minutes from Horseshoe Bay. Shore excursions desk helped a lot , even when TWO of our excursions got cancelled. They suggested new ones right away and were very honest and up to date throughout the process. Only issue was when trying to get taxi times/prices/schedules the one last was the least bit helpful and claimed to not know any of the info. However, the pamphlet in the room said that the excursions desk had all of this info (which we didn’t see until after we already talked to her). Anyway, $7 for bus rides one way to and from horseshoe bay and $32 for a taxi. Easy information to have just given us. I had a feeling they didn’t want us traveling on our own and maybe wanted us to book with them instead. Aside from that, we had a blast. I’d recommend giving this boat a try especially if it’s your first cruise or you like a more intimate setting. Booking, boarding, embarking, etc. were all so easy, fast, smooth, and well organized. We love royal Caribbean and will continue to book with them! Read Less
Sail Date: May 2018
I had a great time on my cruise. This was my second cruise with Royal. The cabin was clean and my stateroom attendant was excellent. My parents were in the cabin next door and their safe kept malfunctioning. The bed was hard but after ... Read More
I had a great time on my cruise. This was my second cruise with Royal. The cabin was clean and my stateroom attendant was excellent. My parents were in the cabin next door and their safe kept malfunctioning. The bed was hard but after a couple a days I adjusted and slept good. The people in the cabin above us sounded like elephants and couple times it sounded like they were going to crash through the ceiling. Luckily they quieted down by 11pm each night. The food in the dining room was great. I was disappointed in the buffet though. The made to omelette station was good, but the rest of the buffet for breakfast and lunch was unappealing. The ship is small but it felt cozy. There was lots of things going on throughout the day, even while in port. I loved Bermuda and wished we could have stayed longer. I was not impressed with Nassau and can't figure out why we had to spend 30 minutes at Sandals Resort during our bus tour. The glass bottom boat tour offered on Coco cay was terrific. I would definitely consider taking another cruise on the Grandeur. Read Less
Sail Date: May 2018
We have cruised about 20 times before—mostly ocean cruises with a variety of cruise lines and also 4 river cruises. While there were some good aspects of cruising from Baltimore on Grandeur of the Seas, the negatives outweighed the ... Read More
We have cruised about 20 times before—mostly ocean cruises with a variety of cruise lines and also 4 river cruises. While there were some good aspects of cruising from Baltimore on Grandeur of the Seas, the negatives outweighed the positives. Boarding—went smoothly until we reached the Windjammer for lunch. They were out of silverware and food was running low. We found out—a day or two later—that there had been a sanitary inspection of the ship that caused the problem—but nothing was mentioned about that when we went to lunch upon boarding. Then when we reached our cabin, the bed had been made up as a double when we requested two singles. In talking to the cabin steward we were told very emphatically that we had requested the double—obviously RCCL had not gotten our request for two singles to the ship. We were traveling with two others—while not handicapped, they had been assigned to a handicapped room. Their room was large (and very impersonal). The main problem they had was that the emergency system was accidentally set off (a shortage in the wiring?) five different times and they were disturbed once in the middle of the night and another time while one of them was taking a shower. They do not believe they set the system off. The ship itself: The ship is older (being built in 1996) but fairly well maintained. The biggest issue we found was (1) the lack of quite space (sometimes the Viking lounge was free, but not always), (2) the very loudness of the atrium/Centrum (when they had a loud music group, had loud dance classes, or had loud exercise classes), and (3) the lack of indoor movies (there were very few and often they were on shore days—and thus unavailable if you went ashore). In general, any available spaces were filled up with art auctions, spa activities, trivia, shore excursion talks, dance classes, selling bamboo sheets, etc.)—and hence it was almost impossible to find quite spaces outside of the cabin. It appears there are no elevators for the crew (or they were inadequate or out of order). To move much of the luggage to the cabins, 4 of the mid-ship passenger elevators were employed. The molding around the elevators was dented/scarred and the elevator doors were marked—this occurred on decks 2, 3 and 7 and 8—where there were cabins. It was not possible to enter the exercise facility directly from deck 10—you had to go through the day spa on deck 9 and then walk up stairs to get to the exercise facility. Very limited options for eating unless you went to the specialty restaurants. The Windjammer seemed more cramped than we have experienced on other ships—even other RCCL ships. The cabin itself: Had plenty of storage space; more than on most ships. The air-conditioning/heat in our cabin was very sensitive—if you turned the system up slightly it got hot quickly (felt like heat coming out). A couple of times we turned the heat down (once when we were going to dinner) and when we got back to the cabin it was much hotter they when we left. One drawer would not close all the way. The beds were set up so it was impossible to put our luggage underneath them. (This is only about the second time we have not been able to store luggage underneath the cruise ship beds.) We ended up putting our luggage in our companions handicapped cabin. Food: We found the quality of the food to be very uneven—some was very good and some was horrible. We were assigned to the early seating, but ended up eating more meals than normal at specialty restaurants because we wanted a table for four and were assigned to a larger table. The other factor was that the food in the main dining room was average—at best. One of us had a good beef tenderloin, but rest of food was only adequate. I tried fish twice, and was disappointed both times—they both had “toppings” that masked any of the fish flavor. Also tried two breakfasts in the main dining room. The first time a couple of us had omelets—that were nothing to write home about. Second time (on disembarkation day) the omelets were better. The Windjammer for breakfast was fine—plenty of fruit, good omelets, sausage not so good, fairly good bacon, and the potatoes were okay some days and less than that on other days. The Windjammer for lunch. About all most of us had was salad—it was fine. One of us tried pizza—it was awful. (Some other cruise lines do much better with pizza than RCCL.) The Windjammer for dinner—very poor food. On Italian night one of our group commented that “everything looks left over.” I tried fish—it was cold and tasteless. (In general, we often found the food was warm, but not hot.) Tried to order a bottle of wine one night—it was like they had never done that for passengers before. Took at least 30 minutes and finally having to get a “manager” to get it accomplished. Room service—tried once for breakfast. Toast was soggy, etc. Did not try again. Park Cafe—we did not try it—it was located in a very “out of the way” place on the ship. Chops Grille. Went one night and it took 55 minutes from the time we sat down until we got any food—except bread. The service throughout the dinner was very slow. The filets were very good, but the sides were only average. We complained about the slow service and were offered a free lunch in Chops—which we took advantage of. Good hamburgers and filet at lunch. Izumi. Went there much more than expected—three times. This food was the best of any we had on the ship. Chef’s table—We had never done a chef’s table dinner before, but decided to try it (when it was offered at half the normal price). Best tomato soup any of us had ever had. Very good filets. Nice experience. (Note: The four of us do not eat a lot of meat, but the filets and tenderloins on the ship were very good.) Entertainment: We went to three of the evening shows in the Palladium Theatre. Why are the evening performances scheduled at 7 and 9 PM when the “fixed” dining times are 5:30 and 8 PM? We left all three shows before they were over. Music/entertainment was loud and one night out of 9 songs we recognized 2 of them. The Classical Strings and Mr. H (at the piano) were good. One of our party entered the slot tourney. Entering the last day she was in 3rd place (or so she thought) when she found out there were two “boards” listing the order for the “finals.” According to one she was in 3rd place, while on the other she was in 8th place. Is it that difficult to make sure the same information is presented in both places? Another time we went to go to a movie—it was cancelled at the last minute since the singers and dancers needed more time to rehearse. Finally, an announcement was made over the loud speaker about the cancellation. In fact, the first show of the singers and dancers was put off for two days since they still weren’t ready by day six. Disembarkation—went very slow and sometimes they would call only one group, then the next time they might call three groups We were toward the last, so they finally called “all of the rest of the groups”—which were numbers 22 through 28. We started down the enclosed walkway (disembarkation started on deck 4) at 10AM and it took 30 minutes of being enclosed in a slanted walkway until we reached ground level. Finally got through customs about 50 minutes from the time we had our cruise card scanned as we were leaving the ship—this is probably the slowest disembarkation we have experienced in all of the cruises we have taken. It ended up that when we got to customs there were only 2 agents working—when it was down to about 100-150 passengers still left to process a third agent finally started working. (We understand the customs agents are not hired by RCCL, but RCCL obviously has some input to trying to make sure their passengers get off the ship in a timely manner.) Also, I saw a number of passengers—including one with a walker, who definitely did not need to be standing in the enclosed walkway for 30 minutes. The crew should have made the effort to divert some of the passengers to the elevator and take them directly to deck 1 for disembarkation. One final comment—it seemed that the ship had trouble making sure items were correct in the daily Cruise Compass. Two examples: (1) One time a movie was show for 11 AM—went to the assigned location and there was an art auction underway, and in looking further there was something else scheduled in that location at 11:30. (2) Going into Nassau, the Compass indicated the shops and photo gallery were only open that night—but since we did not get there until after lunch, they were—in fact—open some that morning. We commented—more than once—that the ship didn’t seemed well managed and they had a hard time “getting it all together.” Read Less
1 Helpful Vote
Sail Date: May 2018
After having a great experience celebrating our 20th wedding anniversary with Royal Caribbean on the Grandeur, we decided to celebrate our 30 yr. anniversary on the Grandeur as well. It was convenient to drive up to Baltimore and board the ... Read More
After having a great experience celebrating our 20th wedding anniversary with Royal Caribbean on the Grandeur, we decided to celebrate our 30 yr. anniversary on the Grandeur as well. It was convenient to drive up to Baltimore and board the ship and be on our way to a wonderful pampering experience of fun, delicious food and excellent service. The draw for this cruise was that the destinations were very different from the last one. On this cruise we visited different Caribbean ports from the 20th anniversary celebration cruise which allowed us to see Bermuda and Co Co Cay which we had not seen before. In fact, we wanted to go to Bermuda for our honeymoon, but couldn't afford to. Throughout the whole cruise, we had beautiful weather. There was always something to do on the ship. There were a variety of live entertainment shows to attend. There were dance classes, Zumba exercise sessions, spa treatments you could get and you could even see movies on the top decks on the big screen while enjoying the nice weather. Embarkation on the ship went smoothly after arriving on board about 1 pm. We were able to immediately go to the Windjammer and get food and then proceed to our cabin which was a nice, freshly cleaned ocean view room. The food from start to finish was excellent with such a variety of selections. Disembarkation could have gone smoother since we opted for the last departure time. Seems like we would have had less of a crowd to deal with which would in turn lessened the wait time for leaving the exit lines. I definitely would travel with Royal Caribbean again. the Grandeur is STILL in GREAT CONDITION!! Please TIP the staff APPROPRIATELY for providing such ROYAL SERVICE!! THEY TRULY DESERVE IT!!!! Read Less
Sail Date: May 2018
Best cruise we been on in a long time. The Food and Service was great. We had dinner the first night in the dining room. We had asked for a private table in advance but were seated with two other couples. So the rest of the cruise we ate ... Read More
Best cruise we been on in a long time. The Food and Service was great. We had dinner the first night in the dining room. We had asked for a private table in advance but were seated with two other couples. So the rest of the cruise we ate in the Windjammer room and had great food to eat and didn't have to dress up for every meal. The shows on the ship were great and entertaining. They were always something to do while at sea. You could not ask for a better crew than what the Grandeur of the Seas had. My wife and I been to Bermuda and Bahamas before and we took this cruise for two reasons. The first reason is that we love going to Bermuda and the last time we been to Nassau we were there for a short period of time and didn't have much time to do anything. The second reason is that the departure from Baltimore is close to home so that we can drive instead of flying or taking the train. Read Less
Sail Date: May 2018
We did this trip bc we wanted to see Bermuda. We booked the royal suite for the space with young ones. We ended up loving the concierge service. Francis was fabulous and so helpful. Our guest room attendant Evangeline was amazing in every ... Read More
We did this trip bc we wanted to see Bermuda. We booked the royal suite for the space with young ones. We ended up loving the concierge service. Francis was fabulous and so helpful. Our guest room attendant Evangeline was amazing in every way. All the dining staff was top notch esp Agung at Giovanni's. We also loved Gregory & Patrick with dining, Bonaparte was very helpful in the lounge and all the room service people were friendly. All the dining staff were great but I've unfortunately forgotten names!! We ADORED the Cabana at CocoCay and would do it again. Our suite was so spacious and we hardly wanted to leave it. At ports, we felt the transporting to excursions could have been a little smoother. (Maybe provide shade & updates when waiting so long to leave) Also I wish the photographers could have been a little more accommodating one night with our special needs with young kids. The checking in and out with concierge was AMAZING & we decided it was worth the premium JUST for that. (And lounge time) Haha Overall we highly recommend this cruise and itenerary for sure. The friendliness of staff & Coco Cay were strong points. We will prob try to cruise on Grandeur again. Read Less
Sail Date: May 2018
We chose this cruise for timing (dates 19-24 May) & availability out of Baltimore which is an hour away. The check in procedure was well organized and easy. They have this process down pat. The food on the Grandeur OTS was ... Read More
We chose this cruise for timing (dates 19-24 May) & availability out of Baltimore which is an hour away. The check in procedure was well organized and easy. They have this process down pat. The food on the Grandeur OTS was poor/very disappointing. The meals were barely tolerable; three meals were so disgusting I could not eat them. The food service at my work provides better quality food (and that is just an ordinary cafeteria). The first bad meal was linguini and carbonara sauce w bacon - the over cooked pasta was mush. Tried two bites and I put down the fork. With hope in my heart, I agreed to an upscale ($35 per person) brunch of lobster/filet mignon on day three. A brunch which turned out to be a buffet. The lobster was previously cooked & reheated. The lobster was the consistency of rubber w little flavor. Every single filet was over cooked & dried out. The desserts were tasty (I think they are prepared off ship). The sparkling wine and mimosas were pretty good too. Could it get worse? Yes! The worst meal was a turkey plate (I know I should not have ordered it but other selections we're poor). The top slice appeared ok but underneath was a slice of some conglomeration of turkey parts w connective tissues. It looked awful. The purported "stuffing" was gummy and distasteful. Not sure what they put in it. The sweet potato was decent. Cranberry sauce was watery. Ugh! My husband said 'Sizzler' was 4-Stars compared to the strip steak he got at that same dinner. My husband found a grill on the pool deck (limited hours) that offered a three-cheese grilled sandwich which was esceptionally good. Thank heavens for those grilled cheese sandwiches! The on board Starbucks was just like a regular Starbucks -- great iced mocha coffees. The onboard experience was okay. The had many music events in the central area that were entertaining but nothing like a real show. The classical strings performance was particularly good. Some music 'events' were just too hokey (almost silly) and of limited interest. A major problem was that the musicians had to compete with the chatter and significant noise from the adjacent bar which was very distracting. During this cruise, two stand up comedians performed in the theatre (we attended three shows) but neither were quite ready for prime time. There was lots of time to go out and enjoy the sea air on the promenade deck for a walk or grabbing a chair for an unscheduled nap. The smoke-filled casino was down right nasty. We avoided it at all costs. The bar service was mediocre. The servers were all pleasant and tried very hard but frequently they were overwhelmed (staffing seemed inadequate) and service was usually slow. The cabin was clean but initially seemed hot and stuffy. Upon calling it in, turns out that a fan unit malfunctioned affecting several other cabins also. They repaired it promptly and the air flow/cooling situation was resolved. The bed was tolerable but did not provide restful sleep. Cabin service was excellent. All requests were immediately responded to. Our cabin attendant was very hard working and exceptionally pleasant. He made sure to learn our names and warmly greeted us through out the day. I worried that he seemed to work 24 hours a day. I asked for assistance with shore excursions but RC could offer nothing. We were left to our own devices and we had a great visit in Bermuda going to the beach twice and seeing most of the island on our own. I don't know how Royal Caribbean (RC) Cruise Lines expects to have people come back with such poor food. Many people on this cruise w Grandeur OTS were openly stating and complaining how horrible the food was. I can say "never again on RC" for me. Overpriced and pathetic food; absolutely no value for the money paid. :( The upside was that Bermuda was spectacular. Can't wait to get back to Bermuda (by air thank you!!!). SLH Read Less
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.9
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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