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American Queen Steamboat Company American Empress Cruise Reviews
4.5 / 5.0
Editor Rating
83 reviews
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Cruiser Rating
Very Good
83 reviews
Ratings by category
Public Rooms
Fitness Recreation
Value For Money
Most helpful review
Disappointing for several reasons
"We have cruised extensively over the last decade, but this was the first time we cruised in US waters. My husband is mobility impaired and I was shocked to discover that nobody on board really seemed to notice and..."Read More
ecsfirst avatar


6-10 Cruises

Age 80s


1-10 of 7 American Queen Steamboat Company American Empress Cruise Reviews

Very good cruise EXCEPT first day!

Review for American Empress to North America River

adamsdle avatar


10+ Cruises

Age 60s

We chose this cruise to see the Pacific Northwest. It was good, except for the nightmarish first day with no air conditioning and a toilet that did not work! UGH! We were moved (to a lesser room) and after that things were OK. The company offered no compensation for this awful experience. The company is still working things out with meals, excursions, but acceptable. The waiter spilled beer ...
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Sail Date: May 2018

Departure Port: Las Palmas (Gran Canaria)

9 Helpful Votes

Pleasant week on the Columbia River

Review for American Empress to North America River

aphrab avatar


6-10 Cruises

Age 70s

Not our favorite cruise, yet, this week's expedition offered rest and beautiful country in Washington, Idaho, and Oregon. The staff bombarded us with picky details and scheduling, more than was necessary. The boat was noisy and the companionways too chilly. Not many places to retreat and read. Too small for lounge chairs. Food was well prepared—caesar salad, fruit compote, pork roast, ...
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Sail Date: July 2017

Departure Port: Brisbane

20 Helpful Votes

Excursions mediocre for seasoned cruisers

Review for American Empress to Pacific Coastal

KrissaJ avatar


2-5 Cruises

Age 60s

The travel from Spokane and Embarkation process was very efficient. The stay at the Davenport hotel was the highlight of the trip. Cabins on board the Empress were adequate and the beds were comfortable. The cabins were clean, well appointed and good size for the length of the cruise. The staff onboard was attentive and engaging . The Hop on, hop off excursion process was efficient but really not ...
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Sail Date: October 2016

Departure Port: Brisbane

10 Helpful Votes

Mediocre, wouldn't recommend

Review for American Empress to North America River

Cbunny avatar


2-5 Cruises

Age 70s

Wanted to revisit the NW and felt that this was an excellent way to do it. The staff was pleasant and knowledgeable. The food was plentiful, but mediocre in quality. Music in the lounge was so loud that it intruded into our cabin and despite 3 requests to have the volume lowered, nothing was changed. We couldn't hear the TV and it was impossible to read with the loud music - and we were ...
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Sail Date: September 2016

Departure Port: Brisbane

8 Helpful Votes

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