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Emerald Sun Cruise Reviews
4.0 / 5.0
Editor Rating
163 reviews
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Cruiser Rating
4.4
Very Good
162 reviews
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Most helpful review
Emerald shines.
"We had been asked by a group of friends to go on a river cruise. We had traveled around Germany prior to the cruise and spent the prior two nights in Nuremberg before joining the group on the Emerald Sun. Did have..."Read More
stevesub2003 avatar

stevesub2003

10+ Cruises

Age 70s

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1-10 of 18 Emerald Sun Cruise Reviews


Expensive but food lacking

Review for Emerald Sun to Europe - River Cruise

Cruiser Gil avatar

Cruiser Gil

10+ Cruises

Age 70s

We had never been on a river cruise and wanted to do a Rhine cruise. After a dozen + ocean cruises we did not know what to expect. The ship was beautiful and the crew were great. We had a panorama balcony cabin on the second deck and it was wonderful. The food choices and times that food was available was not good. Due to health problems, I need to eat at least 2 hours before bed. The late and ...
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Sail Date: October 2019

Departure Port: Jost Van Dyke

5 Helpful Votes


Second class

Review for Emerald Sun to Europe - River Cruise

selnliv avatar

selnliv

6-10 Cruises

Age 60s

Chose this cruise to celebrate a special event. Staff was accomodating though even with room being çleaned' twice a day, the vacuum obviously didn't work well.Tours were basic and food was disappointing with the chef's menu being rather boring after the first few days. The soups were a mild variance of the consomme of the previous day.Rooms were small but adequate but the lack of a dance floor ...
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Sail Date: June 2018

Departure Port: Jost Van Dyke


Good but not perfect

Review for Emerald Sun to Europe - River Cruise

AliW avatar

AliW

First Time Cruiser

Age 50s

This was our first river cruise and it was our honeymoon, so we decided to splash out and book the best. Emerald included everything, meals, wine, tours, tips and this was a perfect way to get a feel of river cruising. We chose our cabin, mid boat and on the top deck with panoramic balcony. This was perfect, roomy, comfortable, clean and with great facilities such as WiFi and free movies. Lovely ...
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Sail Date: June 2018

Departure Port: Jost Van Dyke

2 Helpful Votes


EW Would not be our 1st choice in the future after this trip

Review for Emerald Sun to Europe - River Cruise

minmor3 avatar

minmor3

2-5 Cruises

Age 50s

This was our 3rd river cruise. We chose EW over the leading River Cruise line in the U.S. market because we wanted a different experience all around and EW did NOT dissapoint! For starters, if you are not part of their pre-cruise excursion, do not count on any communication from EW to find where you would find the ship on the Danube . If one did not use Emerald for airport transfer and were in ...
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Sail Date: July 2017

Departure Port: Fanning Island

15 Helpful Votes


Emerald needs to improve their service and communication.

Review for Emerald Sun to Europe - River Cruise

Ghia2nv avatar

Ghia2nv

6-10 Cruises

Age 60s

Emerald sets high expectations but then fails to deliver. On an 8 day cruise, the top deck was closed for four days. The food is satisfactory, but the service needs a lot of improvement. There was only one night of "local" entertainment. We traveled through Germany, but only one lunch contained any local cuisine. A lot of minor issues detracted from the overall enjoyment of our cruise. The ...
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Sail Date: July 2017

Departure Port: Jost Van Dyke


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