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Sail Date: December 2018
We chose the cruise for the destination as we wanted to be in Sydney for the New Year Celebration and the cruise ended on December 30th. I was very disappointed in the Lotus Spa on this ship. I booked a 90 minute massage and upon my ... Read More
We chose the cruise for the destination as we wanted to be in Sydney for the New Year Celebration and the cruise ended on December 30th. I was very disappointed in the Lotus Spa on this ship. I booked a 90 minute massage and upon my arrival was shown to the co-ed “relaxing” area. This was not a spa atmosphere - more like a doctor’s office waiting room. No nice bathrooms to relax in, not even in the treatment room. Totally co-ed. No free use of whirl pool, sauna or steam room, but you could buy a week pass for $199 to use them (The Enclave”). Was told by spa personnel that this ship wasn’t like the other Princess ship spas and they needed to control the amount of people using the spa whirlpool, etc and that is why they charged for them. However, the message was wonderful! Just wish I could have relaxed before my message. Felt very disappointed about that. Hollywood Pool Club was Adult only, no charge and it was lovely. Very relaxing and serene and no charge. I just chose to lounge and read a book. We did pay extra for Club Class but did enjoy not having to wait at all for a table for anytime dining. It was really nice to have a special section reserved for Club Class. The waiters were phenomenal! We sailed over Christmas and felt that they did a wonderful job with Christmas decorations and celebrating Christmas. Christmas Carols were sung and everyone joined in. On Christmas morning Santa appeared in the atrium and had a gift for every child under 12 yrs. Every child got to take pictures with Santa and his helpers. It’s a beautiful ship but felt crowded in the corridor the public areas. Personally, too big of a ship for me. Will definitely use Princess again but will sail on the smaller ships. Our ages are 59-65. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise to experience a reasonably new ship and to have a Christmas at sea. We overnighted in Auckland before going down to Princes Wharf about midday on the 18th. Our bags were whisked away in a flash and we then presented ... Read More
We chose this cruise to experience a reasonably new ship and to have a Christmas at sea. We overnighted in Auckland before going down to Princes Wharf about midday on the 18th. Our bags were whisked away in a flash and we then presented ourselves at Check In. As we were the first deck to load we were on the ship around 1230hrs and got our first look at the Atrium all decked out for Christmas with Carolers preparing to welcome all with Christmas cheer, We decided on a quick visit to our stateroom to dump our carryon luggage and then head off for lunch at the World Fresh Marketplace on deck 16, There was plenty to select from and we were soon replete and off to our Mini Suite (R210) on Riveria Deck (14) to unpack and meet our Stateroom Attendant Johner who looked after us very well throughout the cruise. The cruise itself was everything we expected it to be and more. (Snow in the Atrium during Christmas Carols, lovely food all over the ship, friendly helpful staff everywhere and what a beautiful ship decked out in her Christmas finery). She is indeed a beautiful ship but some small things puzzled us, like no wrap around Promenade Deck (deck 7), having to jog into and then out of the Sports court as you do laps and more could be done with the mini golf greens to make them interesting. The trek from the front of the ship to the Allegro Dining Room requires the use of more than one deck as there is no way to walk the length of the ship on deck 6. (where the Concerto and Allegro dining rooms are located). Still good for the digestion I guess. These things should not detract from the ship as a whole. She is indeed a Majestic Princess. We were located in the Allegro dining room (Tradional Dining) and were looked after by Elvie and Roy. Elvie is the consumate professional. She is vivacious and funny and we didn't just eat there; we were entertained and enjoyed every moment of it. Roy is a shy young man, but very friendly and efficient and looked after us well. They were a great team. As for our Stateroom it was excellent even for three people. The only small problem was that the curtains which divide the room didn't mearly meet in the middle. It was kept clean and tidy throughout the cruise. The entertainment on this cruise was absolutely first class, from the shows in the Princess Theater, the entertainment in the Atrium and of course the other bars and showrooms although we didn't spend much time in these. The Cruise Director was efficient, funny and had the ships entertainment running like clockwork. He even ran a Christmas Church service which was well attended. I think this is all I need to say about this cruise. I do however have to mention the disembarkation in Sydney. It was smooth, rapid and we were in a Taxi heading for our accommodation in a most timely manner. Top points for this. Read Less
Sail Date: December 2018
This is only the sixth cruise of my lifetime (on five different lines) and it was easily the best of the lot - to say nothing of the tremendous value it represented versus Regent et al. Even if all six cruises had identical prices, this ... Read More
This is only the sixth cruise of my lifetime (on five different lines) and it was easily the best of the lot - to say nothing of the tremendous value it represented versus Regent et al. Even if all six cruises had identical prices, this cruise would have earned first place by a wide margin. The ship, itself, is so new and well-maintained that it spoiled us with its finishes and amenities. Embarkation was truly efficient and we never felt there were 3500 guests and another 1500 staff. It always was so spacious - a genuine achievement. The staff was a tremendous blend from around the world - Antonio from Portugal did a yeoman's job as our cabin steward and Monika in guest services lounge was priceless to us in terms of helping secure meal reservations for our difficult party of 7. Room service in the mornings was unbelievably precise and prompt - the best we've ever experienced. Great amenities for the kids and teens (of which there were many on this Christmas Cruise). Our captains (one from NZ and one from Italy) did a tremendous job with the seas and we had the smoothest sailing I can remember. Our day in the Fjords and Milford Sound was one of the most rewarding, sunniest and relaxing days I will ever live. Harmony Restaurant (and expecially Caesar) won our hearts for the extraordinary menu, service and ambience. Crown Grill was the best team on the ship - Dennis at the front and Jaron from Serbia - best waiter anywhere on the ship. The Concerto and Symphony dining experiences were average in terms of both food quality and inattentive service (mostly from inexperienced, young Eastern European servers). La Mer was a standout experience until that music starts to play in La Piazza below and any opportunity for a civilized experience goes out the window. The music on the ship was uniformly bad (the open La Piazza is a genuine problem for programming) and the 'program staff' was an odd group with an over-inflated sense of self-importance, but they could not detract from this extraordinary experience and the truly flawless itinerary. One significant disappointment was that tidal levels significantly shortened our visits at every port and as my family was strictly doing independent shore excursions, we were under outrageous pressure throughout the cruise to return under the shortened time frames. There was always a tour that arrived after the ship was already to have departed (according to the posted 'All Aboard' time) during this particular sailing. Leaving from Auckland, sailing Milford Sound, visiting Tasmania and Melbourne and arriving in Sydney (at Circular Quay, no less) is a simply flawless itinarary. Christchurch, Dunedin and Rotarua are all brillint spots to visit and pre- and post- tours in Auckland and Syndey are not to be missed. This itinerary is a 5 out of 5 and being onboard with mostly Kiwis and Aussies made the trip especially pleasant for us, as Americans who are not accustomed to such polite colleagues. Read Less
2 Helpful Votes
Sail Date: December 2018
I want to share some very good aspects and some not so good issues. Start with the good then bad and finish with the ugly. The good was the buffet, Hamburger grill, fitness center, and some of the service. The bad was one of our shore ... Read More
I want to share some very good aspects and some not so good issues. Start with the good then bad and finish with the ugly. The good was the buffet, Hamburger grill, fitness center, and some of the service. The bad was one of our shore excursions "The Train Ride" to no where and stop at stops of nothingness ( it was a waste of money and a wasted day). The ugly is what I call it when you go to the service desk three to four times to get information or fix an issue and receive different advice or information every time from a different representative. We had the same issue with the activity crew in trying to do a simple activity such as volleyball. (little help and different answer when you did talk to the activity crew). If I was to sum up what the cruise was like is to say "This one is for retired people." Read Less
Sail Date: December 2018
We chose this cruise to celebrate with a friend who was turning 70. Having this celebration and Christmas on board was a highlight. The boat was decorated throughout with Christmas decorations, making for a pretty sight. Whever you ... Read More
We chose this cruise to celebrate with a friend who was turning 70. Having this celebration and Christmas on board was a highlight. The boat was decorated throughout with Christmas decorations, making for a pretty sight. Whever you dined the food was exceptional along with the staff that worked continuously throughout. Talking about the staff - we made conversation with quite a few to learn where they came from, how long had they been on board and whether they enjoyed working for the Princess and they in return found out about us. In short - very happy and friendly. Cabin was small but still well set out and decorated. Chai, our housework saviour was spot-on! Bed was made, room tidied, bathroom cleaned and towels changed, each day. At night he straightened the bed and left two chocolates for us to enjoy. For us woman, this alone is magic, it left us time to enjoy the cruise. Entertainment each day and night was well orgainized and plenty to visit. Bar attendants quenched our thirst without a hitch. Entering the Dusky, Doubtful and Milford Sounds on a beautiful day was breathtaking. Sydney harbour is very pretty. We parked between the opera house and the bridge!!! Embarkment and Disembarkment was so easy, thanks to the experienced staff. So, thank you Majestic Princess for a lovely cruise and for ordering the calm seas. Read Less
5 Helpful Votes
Sail Date: December 2018
This was our first Princess cruise. We chose it because we are booked for the 2019 World Cruise on Sea Princess, and this was a kind of "dry run" -- if one can have a "dry" run at sea! We are pleased we did it, as we ... Read More
This was our first Princess cruise. We chose it because we are booked for the 2019 World Cruise on Sea Princess, and this was a kind of "dry run" -- if one can have a "dry" run at sea! We are pleased we did it, as we learned a lot. We joined the Cruise Critic message board for this cruise, as well as the World one, and are so pleased that we did. At the meet and greet, it was great to fit faces to names, and have people to wave to in the corridors. We called ourselves the three C's -- Cool Christmas Cruisers -- and the three CCCs certainly fitted this ship -- though I am going to add more. It was Cool (the AC worked overtime, despite the cool weather), Clean (sparkling, in fact), and Colossal (it took us four and a half minutes to walk the corridor from our cabin the bow to the sternmost exit, which was the only way to the Allegro restaurant). It was also Confusing. By the 12th day people were still getting lost, myself being one of them. This can be blamed on a very poor interior design. The Piazza should be the heart of the ship, as the Atrium is on most ships we have sailed, but instead it is an impediment. It is also very noisy, as loud classes, such as Zumba, have to be held there, for lack of entertainment space. And the shops are not in an arcade, but scattered like an airport duty free area, making it very hard to walk through, when there is a crowd. I don't think they were doing much trade; I certainly didn't pause to browse. And then there is Culture -- lack of, that is. There is no card room, and the "library" is a set of shelves in the internet room. Bridge boards and bidding boxes were kept in the entertainment department, and put out in restaurants on sea days, for guests to use, unhosted. Games were played on the dinner tables, on top of the tablecloths. There was also a market held in a restaurant. I have strong reservations about this, which I have reported to the head Princess department in the US. Norovirus is the bane of cruise ships, and carrying publicly used material into the place where food is served is very risky indeed. There was little else of cultural interest. Two theatres, but no enrichment lectures. Each show is performed three times, two night sessions and the next in the middle of the day. I felt sorry for the entertainment department. It is a very hard ship for them. On the other hand, the internet is excellent, with an affable and helpful young man in charge of the internet cafe. Surprisingly, it was CHINESE! There must have been a big promotion in mainland China. If they were expecting a tropical cruise, they were disappointed. The Chinese from Australia and New Zealand were equally amazed, especially as everyone assumed they could not speak English, like their mainland counterparts. So that added to the fun. One night we shared a table with a lovely family. Their daughter, who lived in Melbourne, translated freely, but it was easy to "talk" as her mother had such an expressive face. I was informed that the ship was designed for the Chinese market, which explains a lot, including the interior design (very like a top Chinese restaurant in Beijing), and the double signage. The worst aspect was Cost. The cruise itself was a promotional bargain, but the accounts department is a disgrace. On disembarkation day everyone was talking about how they'd had to fix their accounts. One dear old lady with a cane said she had been charged $299 for a spa treatment! We drink only moderately -- and cut down even more when we found that two single Scotches (blend, not fancy) with water on the side cost $38. We only found this out when we checked our stateroom account, as this is the first ship we have ever experienced where there is no spirits menu, with prices, and where there is no chit presented to be signed in any of the bars. Chits are presented in the restaurants, but even though I added the price ($10 per glass on the menu) to the chit before signing, I was consistently charged $12. And, while it is cheaper to buy a bottle, to cover the next two or three dinners, the bottles seem to be very easily lost somewhere backstage. And now comes a strong warning. I used a debit card linked to my checking account, to avoid the surcharge that comes with using a credit card. The my horror, when I checked my bank account after getting home, I found that while the total on my shipboard account had been taken out on disembarkation day, throughout the cruise TEN other charges had been made, ranging from $8.62 to $130.47. None of them seemed to relate to the actual shipboard account -- the figures simply didn't match. All ten were "pending" so when I phoned my bank, I was able to freeze them. Then I phoned Princess, as the bank officer urged me to do, and was told that these were "holding" charges, and that I would be repaid after the next five working days. Well, I shall be watching my bank statements, meantime, and unfreeze the card if what I was told turns out to be true. But a checking account is an everyday one, with other charges coming in, which makes the reduced balance a problem. Worse still, if this happens during the long world cruise, this double billing is going to really snarl up the finances back home. It is a crazy policy, as it means that we will be doing as little shopping as possible, and definitely cutting down on drinks. Meantime, I will inquire further. If this double-billing does not happen with credit cards, then I will change from debit to credit, and swallow the extra cost. Unfortunately, as my husband says, it has soured our experience on Majestic Princess, and made us nervous about the next one. I am glad to have Cruise Critic to air our concerns, and strongly recommend their cruise roll calls, with their friendly and useful message boards. Read Less
1 Helpful Vote
Sail Date: December 2018
Found ship hard to move around, to many pinch points for the number of people moving through, can't walk around ship on any level. Dining Service was slow and unfinished. Entertainment was all at once, seems to stop everyone doing ... Read More
Found ship hard to move around, to many pinch points for the number of people moving through, can't walk around ship on any level. Dining Service was slow and unfinished. Entertainment was all at once, seems to stop everyone doing everything as not nearly enough space for everyone.Cabin was suitable for our needs, Hollywood area was good, but with no open air smelt of chlorine which upset my nasal issues. Wave bar aft was nice but you had to get a spot out of the wind. Activities seemed to be set up in walking areas in atrium as not enough spaces around the ship so you had to go around the atrium with hundreds of others.staff were mostly friendly but had some experiences with some that were not so great. Embarkation & did embarkation was a breeze, even on tender ports things went smoothly. This ship you will either like or dislike. Read Less
Sail Date: December 2018
Having had a few clients that were not impressed with the Majestic Princess (I am a TA) I but my hubby choose this cruise for the main reasons that it was a new ship, we get to cruise NZ again and spend Christmas on board.The ship is ... Read More
Having had a few clients that were not impressed with the Majestic Princess (I am a TA) I but my hubby choose this cruise for the main reasons that it was a new ship, we get to cruise NZ again and spend Christmas on board.The ship is large (143,700 tonnes) and the only time it felt crowded was in the World Fresh Market Place (normally called Horizon Buffet on most of the other Princess ships). There was a mix of Aussies, Kiwis, Americans, Canadians and lots of Chinese folks and everyone got along well. We had a Balcony (BD category) D709 which had a huge balcony and it was "double" the size of other balcony staterooms below and above us. It was also situated near the aft lifts and near enough to the laundry if you needed that as well. My only issue with these type of staterooms is that you do not have a couch to sit on (I believe these are only in the Mini Suites and Suites) so you will have to put up eating your food either on the bed or out on the balcony. The food as good considering the amount of people the Majestic had to pump out all the time. All of the eating areas were meticulously clean and there was plenty of staff on duty all the time. We had our breakfast delivered each morning and would have a quick bite to eat at lunch from the World Market Place. Also tried the hamburger bar once and the soup from the Noodle bar. There were no dumplings being offered this cruise from the Noodle Bar (besides those in the soup). A few times I saw people eating the Lobster (additional price) and it looked good. We ate dinner in the Alegro Dining room each night and always enjoyed the food. My one complaint is that Princess has released a new wine list for this ship and the prices seemed to be very expensive compared to the other Princess ships that I have cruise on. Example - a bottle of Aussie Shiraz was selling for $56. There was no extra service fee added so that was a bonus. Also remember when any Princess ship is based cruising ex Australia the currency onboard will be AUD$. The entertainment was good but the Princess Theatre was always packed so you had to arrive early if you wanted a decent seat. Overall it was a nice cruise, we got to visit NZ again and were blessed with good weather (stunning weather when we cruised through the Fiords). Well done Princess. Read Less
Sail Date: December 2018
This is a very large ship however we never encountered a crowd! Seriously. We did pay extra for Club Class dining so that we could be seated and eat whenever we wanted to; this worked really well for us. Although the food was not ... Read More
This is a very large ship however we never encountered a crowd! Seriously. We did pay extra for Club Class dining so that we could be seated and eat whenever we wanted to; this worked really well for us. Although the food was not necessarily better in Club Class (we ate some very nice dishes at lunch from the buffet). We took part in activities like trivia and observed the game shows; the evening comedy show was excellent! We didn't use either of the pools (the outside pool is small and always full of kids) while the adult pool is indoors, but it looked nice. There was always a quiet place to sit and read -- or just watch the ocean go by. Staff were friendly and very helpful. One important tip: Princess gives a $100. ship board credit for US military -- active duty and retired. NO MATTER WHERE YOU LIVE. I booked the cruise from Australia and was told I was ineligible. After talking with the Future Cruise staff on board -- I am eligible -- but the Sydney Princess office gave me the wrong information. Not impressed -- and no ship board credit. Read Less
3 Helpful Votes
Sail Date: December 2018
We decided on a pre Christmas cruise from Sydney to Auckland for two reasons. One we really needed a break from all that was happening at home and two we had coffee cards that were expiring on 31 December. We have family in Sydney so that ... Read More
We decided on a pre Christmas cruise from Sydney to Auckland for two reasons. One we really needed a break from all that was happening at home and two we had coffee cards that were expiring on 31 December. We have family in Sydney so that meant we could have a leisurely start to our break. The itinerary was good even though we had been to all ports except Hobart before. Hobart was uncharted territory so for us this only increased the attractiveness of the cruise. The embarkation went very smoothly with no hold ups. The staggered times was definitely a good idea. We actually arrived a little later than the time specified so that could have helped as well. Our cabin was everything we hoped for. We went for a partially obstructed balcony and found that while looking across the life craft was a little annoying it didn't impede our view all that much. So when we went into the Fiordland National Park we were well able to see Mitre Peak in Milford Sound and most of the other interesting places mentioned from our balcony. The weather was amazing, no rough seas crossing the Tasman and no problem getting into some of the more tricky ports, including Akaroa. We did a privately organised tour in Dunedin. The tour operator was "Book A Tour" and we saw all the sights we had promised we would including Larnach Castle. The cruise itself was great. The entertainment was excellent, no disappointments. Our only criticism was of our dining experience. Unfortunately the meals were most of the time only lukewarm. The waiters were quite slow which didn't help. Also the senior waiter seemed to think that it was more important to hat to one couple while the rest of us waited, a little impatiently at times, for our meals. The experience was improved when the junior waiter took it upon himself to go ahead and serve the remaining people. It certainly soured our experience. It should be noted that the only two meals that were hot came in the pizzeria and at the Plowman's Lunch. Majestic Princess is a beautiful ship and certainly had everything we could need. However it still seems to be catering for an Asian clientele. This did have its drawbacks but it wouldn't put us off going on it again. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.5
Entertainment 4.0 3.3
Public Rooms 4.0 3.5
Fitness Recreation 4.5 3.5
Family 4.0 3.5
Enrichment 3.0 3.0
Service 4.5 3.9
Value For Money 4.0 3.2

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