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Sail Date: April 2017
Subject: Majestic Princess Cruises Title: Excellent large new ship Overall experience was very satisfactory. Excellent and cooperative staff., Very Smooth check in and check out was the highlight of of our stay.We opted for sit in ... Read More
Subject: Majestic Princess Cruises Title: Excellent large new ship Overall experience was very satisfactory. Excellent and cooperative staff., Very Smooth check in and check out was the highlight of of our stay.We opted for sit in dinner at Concerto Dining room. Very good and cooperative staff , excellent food and good ambiance were the high lights. We will like to thank for outstanding services of JanRay supervisor, Rolando A. Sacay and Ron Madrid waiters for services given to us on all the seven days of our dinner. Lunch was buffet and we took in place known as Market place on 16th floor. There also service was excellent of ever smiling staff. We will like to thank waiter Ashwani who was very helpful. One difficulty we faced was about to find out Vegetarian food which was in plenty but spread at all the places. Management can easily provide a separate counter of vegetarian food . This will avoid moving around in the entire restaurant. Evening shows were lacking as compared to other cruises. Our teenager and child were very happy with their respective activity centers marked for them. My grand daughter aged 9 years was so happy that she wanted to spent entire day there and only for this reason she wants to visit again Read Less
7 Helpful Votes
Sail Date: April 2017
We have sailed on Princess 30+ times so know the features that make for a good cruise. First of all the ship is beautiful being it's new. Liked the blue carpet on one side and the red carpet on the other side indicating immediately ... Read More
We have sailed on Princess 30+ times so know the features that make for a good cruise. First of all the ship is beautiful being it's new. Liked the blue carpet on one side and the red carpet on the other side indicating immediately which way to go coming off the elevators. Our room was the same as before but more than adequate. After putting our luggage away we did a tour. First thing we noticed was that the Internet Cafe was in the Library - and there were only 2 computers. I asked why only 2 computers and was told that the Chinese don't use computers. Wonder if the 10+ people standing in line knew that. Fortunately we had our own computer but it still took forever to check both of us in. Does Princess think that everyone who sails has a smart phone, I pad or computer. Maybe 5 years from now but there were a lot of frustrated people who wanted to use the internet. And looking around, the library had few books. Speaking of "The Chinese don't use computers", I heard from table guests that they were told the exercise equipment is minimal because the Chinese don't exercise. I noticed the lack of a running and walking track on the 18th deck. The area didn't go all the way around unless you opened 2 doors on 2 sides of the basketball court. Then you could make a circle. And at times the track was only wide enough for 2 people - maybe, We noticed a door that said Hollywood Pool Club. We walked past the indoor swimming pool to the Hollywood Conservatory. Surprise - thats where elite guests were allowed for drinks from 5-8 in the evening. At no time were we notified about this. I must say it wasn't a very pleasant place to sit and have a drink. The only thing going for it was the view out the front of the ship. Otherwise you sat on plastic cushions on plastic chairs with fake trees and oversize games on the floor. Green outdoor carpet was in some areas - and I noticed in several places there were large snags already. It is not a warm comfy place to have drinks prior to going out to dinner. And why no notification? Food was OK although the menu in the dining rooms seemed to be about the same off and on. Service was OK but then you had the disappearing waiter. We weren't impressed with the food in the World Market Place. I know they are catering to the Asian market but I wondered a lot trying to find food I liked - other than salads. We always ate our breakfast out on the Wave View area but 99% of the time we had to get our own juice. And the coffee machine didn't work so coffee was delayed. The last week the ice machine out there was broken. Noticed the nice comfy furniture was missing from that area. Is it still coming? Ate at the Crown Grill one evening. My steak was very good but my husband said his steak was so so. Potatoes were different tasting. The music that was coming in on the PA system didn't make for a pleasant dinner. - very loud and high pitched singing. Did enjoy dinner at Alfredo's a couple of nights. Had a very good waitress. Ate several lunches from the International Cafe. My husband said he liked that best because he found he didn't eat so much. Of course we still had to have our dessert. Missed our stop into Messina because of high winds - Captain said 60 knots. But the ship felt very stable. I went up to the Wave View area - one side was protected from the winds - but the next thing I saw and heard was plastic glasses blowing all over the deck and then I heard a big bang. Part of the ceiling came down on the other side and a piece flew off the ship. I left right away! Was looking forward to Mt Etna. Entertainment was so so. The "fantastic" show was a sensory overload event and talked to a few people who didn't enjoy it either. As I have said MANY times, we are not all hard of hearing! The shopping area was huge with very high end shops. The cosmetic/fragrance shop was twice as big as Regal and Royal. I didn't like it though when I just wanted to walk around and look and I was always asked if I need help. Otherwise I didn't feel like there was much shopping that interested me. And one of the "fun" things I always do, is enjoy a few turns on the slot machines. There were none of the "older" type slots so I walked away and didn't spend a dime - well a lot more really. The TV reception in our room was the best of all our cruises. Just wish they would give us CNN again. And the Movie Under the Stars screen had top resolution. Would we go on the Majestic again? I suppose if it was the only ship having the itinerary I wanted to go on. One of our waiters even told us he couldn't wait to get off this ship. We have sailed on Princess in the Asian market and it was very enjoyable. This didn't do much for us. Read Less
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14 Helpful Votes
Sail Date: April 2017
The ship was certainly impressive in appearance, the entertainment was good in the theatre, the service all-round was excellent especially in the MDR and Piazza bar area. The food was good in the MDR every night. Dined at Harmony the ... Read More
The ship was certainly impressive in appearance, the entertainment was good in the theatre, the service all-round was excellent especially in the MDR and Piazza bar area. The food was good in the MDR every night. Dined at Harmony the food was tasty but not sure its worth the additional supplement. The marketplace (horizon court) where we had breakfast each morning was a little disjointed, everything seemed difficult to find and spread out with no real flow. The addition of the bakery in that area however did work for me. The ship did lack bars and an additional entertainment venue due to it being fitted for the Asian market. We travelled with a 6 year old who loved the basketball court/football pitch, table tennis and pools. He did not attend the kids club, we did visit on embarkation day and the facilities looked excellent. (he decided not to go). I would travel on this ship again and would use Princess for future cruises. Read Less
8 Helpful Votes
Sail Date: April 2017
We travelled down by train from Rome for a mere €5 fare and decided to walk in the sunshine from Civiavecchia train station to the dock gate. It is almost a mile, but on level ground and manageable in half an hour, even for us pensioners ... Read More
We travelled down by train from Rome for a mere €5 fare and decided to walk in the sunshine from Civiavecchia train station to the dock gate. It is almost a mile, but on level ground and manageable in half an hour, even for us pensioners pulling heavy cases. We were quickly transported by coach to the terminal where Majestic Princess was moored. Embarkation was exceptionally easy and we were on board by 12.30 p.m. We decided to see if our cabin was ready, and it was, so we were able to drop our hand luggage and start exploring the ship. After a short complimentary session on the Shooting Range on Deck 18, we visited the Hollywood Conservatory on Deck 17 which is particularly relaxing and impressive, with a covered pool and quiet area. As we started off on the top decks we soon discovered the buffet and it was not yet very busy. Lunch proved a good start to our cruise. We followed this up with a guided tour of the extensive and luxurious Lotus Spa. By 5.15 we were unpacked and ready for the safety drill and it proved to be the longest we have ever had on any cruise (this was our 9th). The crew were very efficient in organising it but every part of the procedure was broadcast in English and Chinese. It was rather amusing too, as the crew were regularly having to wake up passengers who had fallen asleep. Obviously it is necessary but the dual languages made it frustrating for everyone concerned. Majestic is a sparkling new ship and we were impressed by the excellent finishes. Although there were around 3000 passengers on board it never seemed crowded. Our cabin was on Deck 9. It was a good size and comfortable, especially the bed. Everything worked well in it. The steward, Lin, was cheerful and efficient. The bathroom layout was good although the shower is only separated by a curtain. The balcony was adequate with two chairs and a small table. Entertainment: We were surprised that on a 5 night cruise there were two nights featuring comedians. Both were very professional but on the last night the theatre was less than half full and John Martin had difficulty getting much response from a very multi-national audience. The best joke, about Donald Trump, was particularly appreciated by the U.S. audience. The tribute groups, covering Frankie Valli / 4 Seasons and The Beatles, were good. The stage show ‘Fiera!’ is spectacular and not to be missed. Later in the evenings there was usually music in the Atrium, and a DJ in the Hollywood Pool area played into the small hours in an unusual setting for a disco. Food: We prefer using the buffet on most cruises. Here the food was good but often merely warm. This was our first Princess cruise and as regular NCL travellers we felt there was less choice here with no stations for freshly cooked eggs, omelettes or crepes on this ship. The only ice cream available meant a trip out on deck to get a small pot with none available in the buffet. Waiter service for water/juice and coffee/tea was efficient and tables were cleared quickly. Tables were laid with serviette, knife, fork and one spoon. There was no cutlery around the buffet so one had to catch a waiter to request an extra spoon etc., which seemed inefficient. Surely better to have spoons available with the desserts which were displayed in the separate bakery area. Small points but important. Our one dinner in the Allegro dining room was excellent. Great food and service. We had bought a coffee card pre-cruise and this proved good value for money. Staff throughout the ship were efficient, helpful and seemed to be enjoying being on a new ship. This was originally billed as the maiden voyage, but a preview cruise was slotted in just before this so there were no momentos here to celebrate the cruise, other than a printed ‘Log of the Cruise’. Even senior staff seemed quite surprised by this. The gym and fitness suite were well equipped and we attended a useful talk on nutrition. We hoped to see the spectacular Watercolour light show on deck and had to wait until the last night before it was scheduled. Several hundred people were waiting on deck at 9.30 p.m. on a chilly evening but after a delay it was announced that it was cancelled due to technical problems. Disappointing. Visits to Kotor and Corfu were good. We used the ship’s excursions and the guide was excellent in Kotor but the one in Corfu was on his first day and gave out less information. As we were on a ship’s trip we were able to stay on in Corfu town and then take the shuttle back without having to pay extra. Dis-embarkation was very efficient and groups were called slightly ahead of time. Overall we had a very enjoyable cruise on an excellent ship – well done to Captain Sagani and his team who had everything working so smoothly after a very short time. Would we sail with Princess again? Yes, definitely, if the itinerary and price was right. Read Less
29 Helpful Votes
Sail Date: April 2017
We are big fans of the Royal Caribbean and Celebrity format, but last year we sailed on the Emerald Princess because the price was reasonable and we hadn't done the itinerary before. We rather enjoyed the Emerald, particularly the ... Read More
We are big fans of the Royal Caribbean and Celebrity format, but last year we sailed on the Emerald Princess because the price was reasonable and we hadn't done the itinerary before. We rather enjoyed the Emerald, particularly the happy hours, so when we found out the Majestic was being launched in April, we loved the idea of sailing on the 5 day maiden voyage. Our cruise travel agent packaged a couple of days in Rome before sailing so we explored Rome first. We were picked up promptly by our taxi driver on Tuesday morning, and it took 90 minutes to get from the centre of Rome to the port. Embarkation went smoothly, and we were in the Marketplace buffet for noon. First impression: the Majestic is not as "boutique-y" as the Britannia, nor as "glitzy" as some of the RCI ships. I think they've got the balance just right. it is destined for the Chinese market, and every sign you see is in English first, translated into Chinese. On this sailing, there were over 900 guests from the UK, apx 400 from the US, apx 400 from China, and apx 300 from Italy, or so the cruise director, Dan, said. Dining: we didn't book a speciality restaurant as this was a short sailing. Anyway, we didn't really need to because the food in the dining restaurant was excellent. We opted for any time dining and always got a seat without a wait. Perhaps it was because the ship wasn't full. The waiter's paid plenty of attention to detail, and we never felt rushed. Likewise, the Marketplace buffet food was excellent, well laid out, with a separate area for desserts. I really couldn't fault the quality of the food, neither could my husband. We also tried Alfredo's, a pizzeria, and again, absolutely tip top quality. Entertainment: Tuesday: the Princess entertainer's performed a couple of songs, and then an American comedian called Troy Thirdgill took the stage. I thought he was hilarious, but I heard a lot of silence around me. I suspect the Chinese and Italian didn't get his humour, but I thought he was great. Wednesday: a group called the Unexpected Boys performed in a nod to Jersey Boys. They sang Franki Valli songs, and kept the crowd entertained. I thought they were very good. They're a little before my time, but I remember them. Thursday: the Princess entertainer's performed a show called "Fiera". Absolutely fantastic. Great choreography, great songs, lots of bright colour. Ticked all my boxes. Friday: the Beatlemaniacs performed. They were very good, and the audience enjoyed them. For me, though, I've seen various versions of the Beatles on several ships now, and I'd like to see another tribute act. Maybe Queen, Elton John, or Abba. Saturday: I never enjoy the last night because the theatres are usually half full. in this case, the entertainment was a comedian from Liverpool called John Martin. We've seen him before, on the Anthem, I think. He's good, but tbh, he had a hard job warming everybody up. Service: Excellent, everywhere. Apart from nobody could manage to fix the aircon unit in our room. Ports and shore excursions: We rarely pay the ship prices for excursions, we used to until we realised we could do them cheaper ourselves once we reached the port. We visited Kotor which was a sleepy mountain-type of town with really not a lot going for it other than the scenery, and Corfu, which again, I would say has seen better days. I will just say though, that the Majestic were charging $16 return per person, to get a bus from the Corfu terminal to the town centre. We decided this was a rip off, so it seemed, did a lot of other people. Instead, we got the free shuttle bus to the terminal, then got on a hop on hop off bus for 16 euros. Much better value, and we got to see more of Corfu. Would I go again: The destinations were secondary to the ship. We chose this sailing because it was the maiden voyage and we liked the idea of being the first people to sleep in the beds. We like the ship but prefer the RCI format better. We may travel with Princess again if the price is right, but we'll probably stick with Royal Caribbean (and are looking forward to being on the Indie again in July). The cruise director's on RCI get more involved as well. Regarding the ratings, they were marked down on the cabin, purely because of the aircon problem, other than that it was clean, new and perfect. They were marked down on service, only because my husband had to ask a couple of times for water. In the general scheme of things, it isn't much but it counts. We didn't pay for their shore excursions, because they were overpriced. VFM - they were marked down here because of the rip off price for the bus to Corfu. We didn't visit the gym, or do any enrichment activities but they looked good so I marked them as excellent. Read Less
10 Helpful Votes
Sail Date: March 2017
We have sailed on Princess 7 out of a total of 9 cruises and were excited to be amongst the first to try the brand new Majestic Princess, aware that it had been designed for the Chinese market. Embarkation from Trieste was a dream – ... Read More
We have sailed on Princess 7 out of a total of 9 cruises and were excited to be amongst the first to try the brand new Majestic Princess, aware that it had been designed for the Chinese market. Embarkation from Trieste was a dream – we were staying in the hotel across from the port so we just crossed the road and then it took 20 minutes to board. The sailaway was fantastic with the ship's horns playing the Love Boat theme, daytime fireworks and crowds of people waving us off. The ship itself looked beautiful with the new Princess hull art and everything gleaming. There were very issues for a shakedown cruise - some ingredients didn’t make it on board for the bars and restaurants and the laundromats were never operational. Immediate differences was the signage in both English and Chinese and the Chinese flower hallway carpets – blue for port and red for starboard. The cabins had 1 Chinese socket, 2 European, 2 US and 2 USB ports. The standard balcony bathroom size seemed smaller in front of the basins and the toilet roll holders placed under the basin next to the door. The new mattresses and pillows were very comfortable. Otherwise the cabin was much the same as the Regal or Royal Princess. Muster drill was held in the Vista Gaming Lounge which had a number of mahjong tables installed at the back of the room. We went up to visit the Wake View Bar and were disappointed that comfortable furniture had not been provided. This was usually a great place to relax during the day and watch the wake. The deck above was filled with exercise furniture which seemed strange! Comfortable seating was available, however, in the Hollywood Conservatory – a fantastic place fully of topiary, musical instruments and wonderful views (not a typical Sanctuary). This was next to the new covered indoor pool called the Hollywood Pool Club. Food - the main dining room, Alfredos and International Café were up to their usual good standards. We tried the new Harmony Chinese speciality restaurant and loved the ambience and most of the dishes. Did not try La Mer as not to our taste but did not hear good things – it doesn’t help that it’s set up in a corridor. The Noodle Bar offerings were very tasty and complimentary. I tried one of the lobster dishes from the new Lobster and Dim Sum Bar and it was pleasant but I would not want to pay $18 each time. At least they still offered complimentary hot dogs, burgers and fries. The biggest disappointment was the World Fresh Marketplace which replaced the Horizon Court – we felt it lacked the same range of dishes as on the Regal/Royal for lunch and dinner. The breakfast offerings were still amazing however. Afternoon Tea seemed to be offered more than usual and was very tasty. No British pub lunch though. Drink - the bar service was pretty good. Some new Chinese staff had initial problems understanding your order but this soon passed. There are less bars on the promenade deck now so we found the Crown Bar was very busy in the evenings and sometimes had to wait for our orders. Really enjoyed the smoothies offered in the new Juice bar and tried one of the Gong Cha teas from the Leaves bar. Entertainment – we attended trivia, games shows and karaoke evenings and the assistant cruise director staff were fantastic. Plus enjoyed The Unexpected Boys in the Piazza and watched a few songs from the Tenors of Rock in the theatre. We also hired a Sing on the Sing Karaoke room for 2 hours which cost just over $100 for 4 of us. 1 free drink each for each hour and with some fruit on a plate but it was a lot of fun. Pity the song selection was quite restrictive. We tried out the Hollywood Pool club as it was used for the night club but it had no comfortable seating which was a drawback. We walked through the Casino a couple of times, and there were differences, but not enough to make us stop and spend money. Ports – Kotor was the only port and was gorgeous. We got a late tender in and wandered around the Old Town. There were magnificent views from the ship especially when coming out the bay. Disembarkation – we were on a B2B so stayed on the ship but disembarkation from Rome was a breeze. We would gladly cruise again on Majestic Princess, despite the differences. To us, it’s more about the people you meet. The customers and staff were so friendly and you simply adjust your behaviour to suit the ship. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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