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2 Helpful Votes
Sail Date: January 2019
Take a lot of money. Yes, its expensive in Australia, but the expenses on the ship keep on mounting. A glass of wine $14.00.Cosmopolitan $16.00. They have taken away the 2 for 1 cocktail hour. The cost of the shore excursions is just ... Read More
Take a lot of money. Yes, its expensive in Australia, but the expenses on the ship keep on mounting. A glass of wine $14.00.Cosmopolitan $16.00. They have taken away the 2 for 1 cocktail hour. The cost of the shore excursions is just plain ridiculous. Two ports we were in, we had to pay for a shuttle to town. We used to get a coupon book that at least had a few coupons we could use, gone. The art gallery ( look hard or you will miss it ) is tucked into a tiny corner by a huge photo gallery. The menu in the diningroom is so geared to people other than Canadians and Americans, if you like fish only , you should. be happy. Not once was there pork or turkey, just fish, fish and more fish, missing also is the traditional new York cheesecake and crème brulee. We stood on top deck for 2 hours and did not have one bar staff around. There is a 1.1% surcharge added to your bill that princess collects. Read Less
4 Helpful Votes
Sail Date: December 2018
Timing as the Cruise was over the new year and also location the ship was traveling were the important issues. Traveled on the other cruise ships during the new year eve time frame and it was very nice. This trip seemed to be smaller in ... Read More
Timing as the Cruise was over the new year and also location the ship was traveling were the important issues. Traveled on the other cruise ships during the new year eve time frame and it was very nice. This trip seemed to be smaller in activity scale when compared to other cruise trips Limited activities - Started a golf activity that was to continue - dropped without notification, no word, just dropped it. Food left a lot to be desired - Asian food represented very well however if you do not like this type of food the balance was less than acceptable - ended up eating from the kids menu for many of the meals. Became sick during the cruise and went to see the doctor - very little help - seemed as many people on the cruise were also sick with coughing and sore throats. Small room, balcony had the life boats right below the room. Read Less
3 Helpful Votes
Sail Date: December 2018
So I have been on many cruises in the past. Princess cruises was my first cruise ever in fact. I had nothing to compare it to at the time so I loved that cruise. My kids were very young so I had no real time for entertainment then. I have ... Read More
So I have been on many cruises in the past. Princess cruises was my first cruise ever in fact. I had nothing to compare it to at the time so I loved that cruise. My kids were very young so I had no real time for entertainment then. I have cruises on carnival, royal Caribbean and Norwegian and all of those are fun. Princess is the most boring cruise I have ever been on. There was nothing going on ever. I brought teenagers with us and they were bored out of their minds which was really disappointing since I spent so much money on this cruise. For the first time in my life I couldn’t wait until this cruise was over and I have never felt that before. They cater to old people and people who like quiet refined entertainment. Lots of orchestra bands playing everywhere always!!! It was annoying to say the least. On sea days there was no entertainment besides outdoor movies or playing your own cards or board games. Many people reading all over the ship. That says a lot about the kind of cruise ship this is. BORING!!!! The service is great, the staff is friendly for the most part but if you are under 60 and if you like to have fun, this is not the ship for you! Evening entertainment was just as dismal as the day with many classical musical shows and very few upbeat events anywhere to be found. Read Less
5 Helpful Votes
Sail Date: December 2018
Chose this cruise because it had an associated land tour after the cruise. The major issue was neither the cruise or land tour. It was what Princess did during booking. We booked a room almost one year before the cruise on deck 14 (room ... Read More
Chose this cruise because it had an associated land tour after the cruise. The major issue was neither the cruise or land tour. It was what Princess did during booking. We booked a room almost one year before the cruise on deck 14 (room 505) with a balcony on the starboard side after much research. After everything was paid and approximately 45 days before the cruise they gave our room away without our knowledge or permission. We didn't learn this until we were printing the boarding pass which showed a room on deck 9 starboard aft. We called both Princess and our travel agent requesting our original room back. Princess said this was an upgrade and refused to give it back and our agent said she would have to get permission from the new people. They didn't get our approval why theirs? Anyway after many calls and arguments they finally gave us a room on deck 14 but it was not a location we wanted. It faced the aft of the ship and the location was similar to one we had on another cruise and didn't like. We couldn't cancel for two reasons, the cancellation charges and other plans we had booked before and after this cruise. So we accepted their room offer, but they will never get another cruise out of us. Now for the ship itself. Food was mediocre at best in the buffet and the La Mer restaurant which was the only specialty restaurant we visited. The buffet started shutting down food lines around 6:30 pm each night. They also closed off 1/4 of the buffet twice during the cruise for a Crab Shack specialty night restaurant. Next one port required tenders. There wasn't enough tenders to get the 3500+ people off the ship in a timely manner. Also it took an extra hour beyond the posted return time to get the people back on the ship. A ship this large doesn't need to do ports that require tenders. During the cruise and land tour we discussed these issues with travel agents and people which have done many Princess cruises, most of them were appalled with this cruise. We have done over ten cruises with different cruise lines and this was the second worst ever. Never again! Read Less
6 Helpful Votes
Sail Date: November 2018
I have never cruised before so I really did not know what to expect. But I must say I was bitterly disappointed. The entertainment I feel was really for people in walkers. It was the battle of the walking frames and go go mobiles. Staff ... Read More
I have never cruised before so I really did not know what to expect. But I must say I was bitterly disappointed. The entertainment I feel was really for people in walkers. It was the battle of the walking frames and go go mobiles. Staff were fantastic, cabin was lovely. I probably would not recommend this cruise to anyone under the age of 80. The maintenance of this ship was a joke. Every day on the deck they were painting with toxic varnish which gave me a chest infection as I am sensitive to fumes. They also closed the pool on the first warm day to re paint it. I went up to the deck for a swim to find there was no pool available that day. The next day it was open so I jumped in and got toxic pool paint all over my feet and hands. This paint was then all over the soles of my new shoes. I would not recommend this cruise to young people or to people with allergies. I had to wait for someone to toast my gluten free bread every morning which took at least a half hour and would also have to wait for that staff member to come back to get my toast out of the toaster and hand to me as we could not reach the toaster. One morning I had to go find someone to pass me my toast that had gone cold. I was fed a desert that was made on lactose free milk when I had told them I am strictly no dairy so was sick that night. Wow I could go on forever on how horrible this cruise was. Read Less
7 Helpful Votes
Sail Date: September 2018
We are not new to cruising. We were travelling with two other couples from previous cruises. Stunningly large ship doesn’t always mean a great ship. Cruise was great ship less than good. We experienced a lot of negatives such as. Not ... Read More
We are not new to cruising. We were travelling with two other couples from previous cruises. Stunningly large ship doesn’t always mean a great ship. Cruise was great ship less than good. We experienced a lot of negatives such as. Not enough pools, unsupervised Hollywood Observatory adults only pool and someone took their grandchild in who defacated in the pool meaning the closure of pool for 2 days. Grill restaurant Tbone was well done on the edge and raw in the middle to the point you would get sick if you ate the bloody meat. One staff member was rude both during photos at dinner and at the shop. Another staff member sold me a $600 camera with an American warranty. Thankfully I returned it the next day and got the Australian version. What does it say when a staff member ask you where did you get the blankets for movies under the stars. We bought the soda package online and waited four days before receiving our soda drink bottles and then only because we asked every day. I also bought a coffee as I like my lattes. Alas never got a decent coffee the whole two weeks. Very bitter and I would like to ask the question did they have a barista or just use the staff. Never once did we get into Princess theatre. It’s too small and people were waiting for 1.5 hours beforehand to get in to the show. Big ship and very elegant but nothing personable about it. With the hot weather coming and the lack of good size pools makes for not good swimming. Will continue to cruise with Princess but not Majestic. Oh and we even found a piece of plastic in one of the desserts but they seemed more interested in telling us the money they paid the chocolatier for his recipe. Also other ships have milkshakes or thick shakes in the ice cream shop but majestic didn’t. Crazy when you have kids onboard. Everyone you spoke to said they were not happy. Lots of trips. Nearly every second day you saw someone with a new break mainly arms. Again will cruise princess but not majestic we stopped anytime dining as the menu was nothing to write home about. It’s not good when the burgers hot dogs and even the pizzas were more enticing. Read Less
6 Helpful Votes
Sail Date: September 2018
Having sailed with Princess on other occasions, we found them to be all that we expected. As soon as we heard the brand new Majestic Princess was coming to Australia, we immediately booked to go on the first cruise out of Sydney. In a ... Read More
Having sailed with Princess on other occasions, we found them to be all that we expected. As soon as we heard the brand new Majestic Princess was coming to Australia, we immediately booked to go on the first cruise out of Sydney. In a nutshell the ship is big, new and shiny. The crew are fantastic, food in the Buffet ( they call it the Market Place) was okay, but we have had better on other Princess Cruises. The food in the Dining Room was very good as were the waiting staff.. Here's the crunch, The ship is big damn big, we found the balcony cabins to be smaller that on other Princess Ships. They have squeezed in more cabins (more passengers) but have failed to provide sufficient lifts to move the high number of passengers up and down the additional decks. This ship had the feel of a live sheep export ship. Crowds at the lifts were a joke. It was said that the Majestic Princess was built for the "Chinese Market". As far as we are concerned they should have kept this ship in China. In the long term this ship will not be well received in the Australian market. Read Less
10 Helpful Votes
Sail Date: August 2018
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also ... Read More
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also several areas to appreciate music and entertainers in the evening and to dance if we wanted. None of this was the case on the Majestic Princess ! I don't know if it is still in the teething process, but nothing was clear, the plan of the ship doesn't make sense (one big outdoor area with two small pools, 6 small spa pools (one not working as a spa) for 3000 passengers !! One undercover indoor pool area with strong chlorine smell, which was supposed to be a fun hollywood disco at night, but which was empty after 5.00 pm. No deck in the front of the ship. No real promenade deck (just tow decks on level 7 on both side of the Atrium with 10 chairs). And only one dancing area in the very public and opened atrium. A big shopping area (which was described as the biggest department store at sea !!) with 3 shops (one jewellery and leather, one perfume and one very sad clothes shop with a poor range of polo shirts for men and stretch cotton dresses for women) ! A casino (which again was supposed to be one of the biggest at sea) which was cut in one third to create an extra bar (the Crooners). The nightmare started at boarding in Shanghai : 4.5 hours standing in a queue for boarding, part of it in full sun, no seats, no water, no explanation of what was going on !!! We had a mini suite, which although slightly smaller then the Diamond, are a good size. But it was smelly and not clean (clamps of hair on the balcony, blood stains on the curtains..) We understood later that the ship was delayed on her arrival to Shanghai, and that is where most of these problems were coming from, however no one was there to explain and apologise ! After initial disappointment, we decided to make the best out of it, and remain positive. However disorganisation kept on bothering us : The second night we had to wait over half an hour for a table in the Concerto restaurant (and we were anytime dining), and again 3 days later. Most of the nights half of the wine were not available from the wine list (the waiters were very apologetic and had an exhaustive hand written list of the wine which were no more available (our main waiter told us that it would get better after Brisbane which was 2 days before our arrival. And worse of all, you had to queue for almost everything (a free seat around the pool, a free seat on the decks bellow, a free seat in the atrium cafe, a drink at most of the bars, a waiter to pass by...) The service was mostly pleasant, but they certainly did lack numbers. We understood that this ship was created to cater for the Asian market, and we knew it when we booked. We liked the idea of the Karaoke rooms (which were cancelled when we arrived) we like the idea of the juice bar and the dim sim and dumpling bars (which were cancelled). I have the feeling that the marketing team got overwhelmed by the change in the client target (more than 80 % of the clientele was from Australia, New Zealand or North America !) and tried to patch where and however they could. If you add to this that the entertainment was poor : Same three groups over and over from one side of the boat to the other. One really good show in 22 days. And the same entertainer for the whole trip in most of the bar. Day entertainment was equally poor if you compare it to the entertainment onboard the Diamond Princess (and for a ship of this size). And the fontain water show (which was advertised as the main attraction) is a totally non event (and according to me a total lost of space on the main outdoor deck, and could have been an extra pool) There is no doubt that this vessel is meant to be a money maker (we payed $499 to access the only quiet spa area-advertised as the tranquility heaven of the ship). we didn't have the wine we wanted on the wine list, but were offered repeatedly to join the paying wine tasting to try the wine from the menu, to purchase digestifs alcohols with matching glasses... !!! And a lot of fuss and advertising about deals in the shops (a big piece of the daily entertainment program), at the spa... In conclusion, we made the best out of these holidays, but wouldn't know whom recommend it to, as it doesn't seam to be clear on the clientele target : If you like quietness and luxe, you will find it noisy (constant loud music in the outdoor public areas, and no where to escape) If you like loud music fun and dance, there is no dance floors, no disco, and no fun dance entertainment. If you like outdoor water and pool be ready to share it with a lot of other people. But we did meet a few nice people and friends, and were reassured by the kindness of most of the staff people, which is actually the main positive of this trip ! Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.5
Entertainment 4.0 3.3
Public Rooms 4.0 3.6
Fitness Recreation 4.5 3.5
Family 4.0 3.5
Enrichment 3.0 3.1
Service 4.5 4.0
Value For Money 4.0 3.3

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