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American Queen Steamboat Company Cruise Reviews

American Queen Steamboat Company
Ship
Destination
Departure Port

Traveler rating

Excellent

195

Very Good

55

Average

40

Poor

21

Terrible

17

Cruise type

40 American Queen Steamboat Company Cruise Reviews


mmyeats avatar

mmyeats

1 Review Written

4 Helpful Votes

Great until we both got a stomach bug on the boat

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We booked both a pre-cruise stay in Memphis and a post-cruise stay in New Orleans. They were great. We made use of the trolley passes in Memphis and visited several of the included attractions. The Sheraton hotel in ...
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Sail Date November 2019


Pamgoes avatar

Pamgoes

3 Reviews Written

10 Helpful Votes

The overall cost is not worth the product

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with ...
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Sail Date December 2019


PBFoodie avatar

PBFoodie

1 Review Written

2 Helpful Votes

Too many changes

We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port ...
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Sail Date July 2019


Stephen and Rhonda avatar

Stephen and Rhonda

1 Review Written

3 Helpful Votes

Comfortable but below expectations!

We chose this cruise to get a lifetime experience on the Mississippi River. The advertising of the cruise was very effusive about the standard of the service and the experiences that were to be enjoyed. But, let me ...
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Sail Date June 2019


PureMichigan53 avatar

PureMichigan53

1 Review Written

3 Helpful Votes

Nice riverboat, but value just not there

My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis. Pros: excellent food and wait staff. large variety of entrees and dietary needs met. ...
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Sail Date April 2019


cesaltz avatar

cesaltz

3 Reviews Written

6 Helpful Votes

A Cruise on a Five Star Ship that turned out to be a Cruise on a 3 Star Ship

We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River, We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the ...
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Sail Date April 2019


ejbrand7289 avatar

ejbrand7289

1 Review Written

3 Helpful Votes

Good and Bad but mostly good

I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not ...
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Sail Date April 2019


clive.kemp1 avatar

clive.kemp1

1 Review Written

2 Helpful Votes

Very disappointing

We chose this cruise as a way of exploring the deep south in some luxury. It was very expensive at over £1000 per night per cabin but we thought that the quality of service would be at least equivalent to a ...
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Sail Date September 2018


sailingmickey avatar

sailingmickey

2 Reviews Written

7 Helpful Votes

Experiencing the Duchess with a Scooter

We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th. The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with ...
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Sail Date August 2018


adamsdle avatar

adamsdle

1 Review Written

8 Helpful Votes

Very good cruise EXCEPT first day!

We chose this cruise to see the Pacific Northwest. It was good, except for the nightmarish first day with no air conditioning and a toilet that did not work! UGH! We were moved (to a lesser room) and after that ...
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Sail Date May 2018


djayne avatar

djayne

4 Reviews Written

9 Helpful Votes

Small ship-not much to do!

We have always wanted to cruise the Mississippi River and go on a small ship so this seemed perfect. Pro's Food was very good with a nice variety to choose from each night. Wait staff was excellant. ...
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Sail Date May 2018


scottfree avatar

scottfree

1 Review Written

6 Helpful Votes

Christmas holiday river cruise, Memphis to New Orleans

My wife and I have done 29 cruises, mostly ocean but several European river cruises. My wife likes new ships so we decided to do the American Duchess. Overall, the ship is fine but we seemed to notice that dinning ...
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Sail Date December 2017


micoman avatar

micoman

1 Review Written

8 Helpful Votes

Clarkston to Vancouver Washington on the Snake and Columbia Rivers

On September 10th my wife and I and 34 neighbors from our Del Webb community took the American Empress riverboat from Clarkston Washington to Vancouver Washington (not Canada). The costs were $9189 not including ...
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Sail Date September 2017


jcneff avatar

jcneff

1 Review Written

8 Helpful Votes

Upper Mississippi River cruise goes south

I always wanted to travel on a paddlewheeler and chose going on upper Mississippi since I was very familiar with all the ports on other cruises offered. Unfortunately rains had caused very high water and the ...
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Sail Date July 2017


Henrietta J avatar

Henrietta J

1 Review Written

6 Helpful Votes

Poor experience for what should have been a dream vacation

We chose this Cruise based upon our satisfaction with the Columbia River Cruise we took last year. The service was superior as was the whole crew. They were all veryfriendly. So we decided to book another cruise ...
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Sail Date July 2017


aphrab avatar

aphrab

2 Reviews Written

20 Helpful Votes

Pleasant week on the Columbia River

Not our favorite cruise, yet, this week's expedition offered rest and beautiful country in Washington, Idaho, and Oregon. The staff bombarded us with picky details and scheduling, more than was necessary. The boat ...
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Sail Date July 2017


fisher6188 avatar

fisher6188

1 Review Written

15 Helpful Votes

It Was an OK Experience

1. For future clients, please ask them which dinner sitting they want - early (5:15) or late(7:45). I was defaulted to the late but, because I was by myself, I was able to talk to the maitre d' and get my seating ...
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Sail Date June 2017


Tessietrueheart avatar

Tessietrueheart

1 Review Written

7 Helpful Votes

Should Be Called Flushing Meadows

We have family in the Pacific Northwest and wanted to both see them and tour the region. We are in our seventies and found most of the passengers just around our age bracket. The boat is easy to both board and ...
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Sail Date May 2017


not ncl avatar

not ncl

2 Reviews Written

22 Helpful Votes

Great ship - poor shore excursion

This river cruise is quiet and enjoyable. Due to the vegetation and the dykes, there is very little to see unless you get off the boat each day. Pro - The American Queen is a clean, well groomed boat. Our cabin ...
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Sail Date May 2017


aaallison avatar

aaallison

3 Reviews Written

17 Helpful Votes

Nice boat, great itinerary, poor service

Fortunately, we chose the cruise for the itinerary, not the customer service. First hint regarding the lack of attention to detail throughout was that although the travel agent asked the company to send the ...
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Sail Date December 2016


JaneEllen avatar

JaneEllen

1 Review Written

7 Helpful Votes

Nottaway Plantation and Nachez

This cruise was OK, but not as good as other cruises I have been on. Rooms were small and needed clocks. Would have preferred open dinner seating rather than assigned seats. Riverlorian was interesting, but day ...
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Sail Date December 2016


dancer1945 avatar

dancer1945

1 Review Written

2 Helpful Votes

NEED APPLE ACCESS!

Need access to apple features on your Computors. Aministrator passwords. This is our 3rd cruise and we think that the food and service were fine but it is streamlined more for a larger cruise ship. We liked the more ...
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Sail Date November 2016


henrykchang avatar

henrykchang

1 Review Written

1 Helpful Vote

Missed Two Ports and Cold Inside

Enjoyed our previous Lower Mississippi and Columbia River cruises. Should have a good time and cultural experience with this Upper Mississippi cruise. We especially enjoyed the carefree and relaxing hop on and ...
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Sail Date September 2016


KrissaJ avatar

KrissaJ

1 Review Written

10 Helpful Votes

Excursions mediocre for seasoned cruisers

The travel from Spokane and Embarkation process was very efficient. The stay at the Davenport hotel was the highlight of the trip. Cabins on board the Empress were adequate and the beds were comfortable. The cabins ...
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Sail Date October 2016


Cbunny avatar

Cbunny

1 Review Written

8 Helpful Votes

Mediocre, wouldn't recommend

Wanted to revisit the NW and felt that this was an excellent way to do it. The staff was pleasant and knowledgeable. The food was plentiful, but mediocre in quality. Music in the lounge was so loud that it ...
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Sail Date September 2016


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