Holland America Line Cruise Reviews

This was our first cruise! Our first happy surprise is that we were upgraded from an inside cabin to a verandah. We were absolutely thrilled! We spent quite a bit of time on our covered verandah enjoying the incredible views. We are in our mid-40's and were definitely on the younger end of our cruise's population, but we didn't mind. We definitely preferred that to a bunch of partying spring ...

Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...

Overall a very mediocre cruise - nothing special Cruised with Holland America 10 years ago and it's not as good then. The points: 1) We were also charged for Crew Appreciation even though our Have It All package booked through IGLU stated this was included. It was only removed after we queried this with Guest Relations, although we did tip the cabin staff personally. 2) During the cruise, ...

We’re do I start, this our first cruise and our last with Holland America. First the good, outside cabin good with great steward; have it all package good value and Wi-Fi actually worked throughout the ship. Specially dining was excellent. Band in the rolling stone lounge excellent but that’s about it. Dining in the main venues was an experience to be missed. Lack of organisation and it appeared ...

A very good experience overall! Rotterdam is a beautiful ship and, like all of Holland America's vessels, boasts a fascinating collection of artworks commissioned especially for this ship. Even though I was suddenly unable to use the Navigator app on my older phone, everything went smoothly. The only extra steps I had to take without the app were [1] print out my boarding pass in advance and ...

This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities. Upon initial boarding, there was no ...

Good crew, great route, good excursions, good food, but HAL does not protect the health of its passengers. So many sick people by the time we reached the middle of our 31-day cruise. Packed into the mainstage theatre shoulder to shoulder, it was a chorus of sick people coughing and hacking. Both of us got sick for over a week and most of the people we met on the ship were also sick with the ...

On the positive side, the crew are excellent. Cabin stewards, waiters, food servers and front desk attendants are patient, polite and helpful. The food is Ok but not as good as pre-Covid. The lecture/education part of the cruise seems to have been abandoned by Holland America. We used to see it as university-of-the-seas but no longer. Entertainment is also OK but well reduced in quality. One ...

We had a great cruise! This was our second time on Holland America, we've been on several cruise lines including one of those "6 star luxury" lines and Holland is our top 2. The crew is absolutely the best, they are so friendly and always happy and taking care of the passengers. The food overall is very good and even after 31 days we were still enjoying it. We mainly had meals in the main dining ...

Holland America Oosterdam 31 night cruise: March 5 to April 5, 2024. This cruise was advertised as including a day of "Scenic Cruising Cape Horn". We made our final payment on Feb. 2. Then, on Feb. 5, we were notified that the ship would NOT be doing the Cape Horn cruise! "For operational reasons". As it turned out, the schedule produced by Holland America is not doable. The Captain told us ...