Let me first start off with the good: The crew was very nice on the ship (except the guest services). They pamper you like you are a Saint, even if you do not want it. The ship was clean and neat. They communicated very well with the guests on all activities and upcoming shows. There were plenty of elevators and the ship was not overly crowded. The rooms were good size and the internet was decent. ...
This was our fourth HAL cruise, and we were very disappointed. Holland America has been wonderful in past years, and we have extolled it's virtues, but this Eurodam cruise seemed understaffed, and the service was lackadaisical at best. We booked a Signature Suite but found that it was just a larger verandah stateroom with absolutely no "suite" amenities.
Upon initial boarding, there was no ...
Cruising is a game of expectations as with most things in life. Having previously sailed on freestyle ships, that are often looked down on, we expected a little more from our first Holland America experience. So this review is more related to how we were disillusioned with “traditional old school” cruising.
Embarkation in Hong Kong. Not a drop of water or morsel of a snack for guests waiting ...
We cruise a lot and travelled on the Holland America line before covid and it was fine. However this most recent trip was disappointing and an exercise in money-grabbing. The menu did not change the entire trip, that is to say French onion soup was the ONLY soup on offer for the duration - how difficult is it to make another type of soup? On the first day I asked for the herring but was told it ...
We chose this cruise primarily for the Panama canal.
Pre cruise
We flew from London Heathrow into Miami the evening before. Holland America booked the transfers from Miami to our Fort Lauderdale hotel, the hotel itself and the transfers to the ship the following day, all of which worked very smoothly, with no significant waiting around for any service. Holland America representatives were on ...
Itinerary, ports of call;
Depart Fort Lauderdale
Half Moon Cay, Private Island, Bahamas
Williamstad, Curacao
Cartagena, Columbia
Panama Canal
Colon, Panama
Puerto Limon, Costa Rica
Georgetown, Cayman Islands.
Arrive Fort Lauderdale
The ship
We found the embarkation and disembarkation very slick and efficient.
My favourite lounge was the Explorer’s Crow’s nest ...
Super easy to book and do your homework with their easy Holland America website!
We booked based on a new ship and because of the ports and itinerary. They met/exceeded expectations! The docking disembarkation, whether walk-off or tender, was flawless!
Its not set up to attract a family with young kids (no slides or bumper cars, etc.), and that's good if you need a break from that. I'd say ...
did this trip four years ago same ship different ports all tender ports missed ,food quality no where what it was, cost cutting all across the board...the room stewards have to attend to even more rooms and dining room staff are less...trivia in the overcrowded small bar down stairs deck two opposite the casino not in crows nest any more...waited for shore days for a beer as two to three for the ...
We always bring our fun so.......
Anyway, here are some thoughts on this adventure. Ship is 20 years old and showing her age. Didn't stop the fun. Beds were comfortable, water was hot and toilets flushed. Food in main dining room was excellent - I've always found the upcharge restaurants on HAL to miss the mark - the Pinnacle Grill and Canaletto's just aren't what they should - buffet was ...
My family of four including 2 kids, age 11 and 7, sailed on Rotterdam for 9 days in February 2024 and had a wonderful time! This is our 3rd HAL cruise and they continue to impress. The crew on board Rotterdam is fantastic! I'm so impressed with how hard they work and their ability to remember all of our names by the end of the 1st day of the cruise. HAL still does housekeeping twice a day which I ...