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Hurtigruten Cruise Reviews
Cruiser Rating
4.1
Very Good
645 reviews
Most helpful review
Horrible Customer Services following a Cancellation
"We actually didn't sail on that date as we didn't sail at all and I wanted to share my experience of the customer service you should expect when your cruise gets cancelled by Hurtigruten. My mother was informed..."Read More
sashaa0@hotmail.co.uk avatar

sashaa0@hotmail.co.uk

First Time Cruiser

Age 30s

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1-10 of 49 Hurtigruten Cruise Reviews


Absolutely Awful Experience - Avoid This Company !

Review for MS Roald Amundsen to Arctic

Grizzly56 avatar

Grizzly56

2-5 Cruises

Age 60s

Following a run-in with cancer, this voyage was to be the holiday of a lifetime. Consequently I opted for the suite package ; sadly this was to be a very expensive mistake. Check-in. A late change meant guests were to join the cruise via the Harpa Concert Hall in Reykjavik city centre. Check-in was @ 15:00 but people were arriving throughout the day. Before check-in time there was no ...
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Sail Date: August 2019

Departure Port: Rarotonga

16 Helpful Votes


Backpacker experience at premium price

Review for Lofoten to Norwegian Fjords

ngataringa avatar

ngataringa

2-5 Cruises

Age 60s

Classic ship on iconic route - what could be better? A lot, as it turns out: The route does not offer much fjord experience, mostly you trundle coast-wise behind the outlying islands. Most places the time in port is too short for sightseeing. Once in open seas, this little ships rocks. And rolls. Keep your seasickness pills handy. The company has a museum at its place of origin. Don't expect to ...
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Sail Date: August 2019

Departure Port: Halifax

8 Helpful Votes


WARNING -Would never sail with such a dishonest and disorganised company again!

Review for MS Roald Amundsen to Arctic

Northern Travel Guru avatar

Northern Travel Guru

First Time Cruiser

Age 40s

When you book a cruise entitled ‘Svalbard, Greenland, Iceland - The Ultimate Fjord and National Park Expedition’, that is what you expect to get and that is where you expect to be taken. Sadly, our first and last Hurtigruten cruise didn’t quite work out that way, thanks in a large part to negligence on the part of Hurtigruten. We know there are some ardent Hurtigruten fans out there who will ...
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Sail Date: July 2019

Departure Port: Sorrento

Traveled with children

26 Helpful Votes


Classic Voyage Bergen-Bergen

Review for Lofoten to Norwegian Fjords

Kevgy avatar

Kevgy

First Time Cruiser

Age 70s

The MS Lofoten crew were brilliantly friendly and helpful and several passengers were so fond of the ship and crew that they were on a repeat voyage. Unfortunately, I was not to become so endeared to the ship. MS Lofoten is a 55 year old Ferry. It was designed as a Ferry. It was built as a Ferry. It is operated as a Ferry. Many people (and cargo) use it as a Ferry. It is not a “cruise” ship. ...
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Sail Date: July 2019

Departure Port: Halifax

2 Helpful Votes


Most disappointing expedition I have ever taken

Review for MS Roald Amundsen to Europe - All

oregonchart avatar

oregonchart

10+ Cruises

Age 70s

I traveled with Hurtigruten on the Midnotsol to Antarctica. It was such a wonderful experience, I couldn't wait to travel with them again. This time to the Arctic. I booked this trip 18 months in advance. It took 3 days of travel to reach the ship and the trip cost more than my first house but it didn't matter. I wanted to go to the Arctic and have a chance to see the Eastern Greenland National ...
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Sail Date: July 2019

Departure Port: Sorrento

38 Helpful Votes


Old, dingy cruise ship with smallest cabins, horrible food and service

Review for Midnatsol to Europe - British Isles & Western

reincarn8 avatar

reincarn8

2-5 Cruises

Age 40s

We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent cabins. So our children’s cabin are away from ours. How the hell does that happen? To make it worse, the cabins were disgusting. They were so small, I think I have seen ...
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Sail Date: July 2019

Departure Port: Halifax

Traveled with children

5 Helpful Votes


Awful value for money

Review for Nordlys to Europe - British Isles & Western

Mcnallyb avatar

Mcnallyb

First Time Cruiser

Age 20s

We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to work it our for themselves. The cabin was tiny, barely room for us and our bags once the beds were folded out. We couldn't move past each other. It was extremely ...
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Sail Date: June 2019

Departure Port: Halifax

4 Helpful Votes


Hurtigruten Voyage Finmarken

Review for Finnmarken to Norwegian Fjords

AnnCut avatar

AnnCut

2-5 Cruises

Age 60s

I travelled to see the Northern Lights. In the 12 days aboard the ship our room was never vacuumed, the bed’s were made once and the sheets on the bed never changed. The food was always lukewarm to cold. Food leftovers from the previous night were put out for lunch next day and reheated. No water was available at breakfast. No coffee or tea was available for dinner. One slice of ...
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Sail Date: February 2019

Departure Port: Halifax

3 Helpful Votes


HurtiGruelling

Review for Trollfjord to Europe - British Isles & Western

Traveller1492 avatar

Traveller1492

6-10 Cruises

Age 60s

Be absolutely clear that Hurtigruten is a ferry service and not a cruise line. We paid for a relaxing cruise but what we received was a passage on a working ship with very little customer care. Whilst we understand that the boat is a working boat, there is an expectation of a level of service commensurate with the cruise price and cabin level - however this is absolutely not the case. ...
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Sail Date: February 2019

Departure Port: Halifax

7 Helpful Votes


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