Embarkation: We boarded the Zaandam in San Diego. Boarding was fast and efficient. We arrived at the pier around noon and were in our cabin by 12:30. The staff both on shore and on board were very helpful.

Stateroom:

We were in cabin 2603 (center, starboard side). As with previous HAL ships, the stateroom was roomy and comfortable. Our cabin was not particularly clean.. This was brought to the attention of Guest Services. Within an hour the situation was rectified. The staff was most apologetic and included supervisory follow-up as well. Read more