This is a chronicle of back-to-back cruises on Holland America Line's ms Zuiderdam, the first of HAL's Vista Class ships.
Itineraries, Sept 6 - 20, 2003: Week One - Western Caribbean - Key West, Cozumel Mexico, Georgetown Grand Cayman, Half Moon Cay Bahamas. Week Two - Eastern Caribbean - Half Moon Cay, Philipsburg St Maarten, St Thomas USVI, Nassau Bahamas. Sea days were Monday and Thursday, both weeks. Ship's time equal to local at all ports. Zuiderdam sails on Saturday.
Precruise: I seem unable to find a travel agent versed in the cruise industry. I became so frustrated dealing with amateurs, that I decided to try out booking directly with HAL. The service was terrific, and the price was actually less than what I saw quoted on cruise agency web sites. The HAL reps were unfailingly courteous and helpful. During initial booking, the reservations representative steered me away from less desirable cabins. She sent my booking confirmation and invoice while we were on the phone by e-mail attachment (Adobe Acrobat). When I later discovered we were eligible for an AARP discount, it was quickly taken care of. The whole experience was so clean and efficient it would take a significant discount for me to return to booking with a travel agent. Of course you can book completely on-line, but I'd advise talking to a HAL rep who can provide assistance with cabin location. If you require a little hand holding, HAL will assign a personal "Cruise Consultant" to assist you so you'll be able to consistently deal with the same person. We flew Continental out of Houston, TX (IAH) to Zuiderdam's homeport, Fort Lauderdale, FL (FLL) one day early. Stayed overnight at the Renaissance Hotel on 17th Street, approximately mid way between the airport and HAL's pier 26 at Port Everglades. The location, AAA's four diamond rating, and a low government rate made this a good stop over. Renaissance is a comfortable hotel with an excellent, but pricey, restaurant.