We were so excited to get back on Princess and feel that Princess level treatment. We have cruised 14 times..Princess 06, Carnival 06, 07, 08, 09, 10, 11, and 2012, Royal Car in 2007. Our first cruise was a Princess cruise and we were in awe of the whole experience. I realize it being the first may have impacted our memory, but we knew what service, pride, great food, attentiveness, and genuine care all meant to us in our first experience. THIS TIME NONE OF THOSE ATTRIBUTES were found. Sure...there were a few (4 that we can name) employees that were awesome. But, beyond that here are the challenges and issues we were faced with daily:
1. They would run you over in the hallways and never move out of the way or say excuse me or good morning...etc
2. The boat was filthy. We always noticed dirty plates and trash left on tables for hours.