First cruise with P & O although our 12th cruise. Impressed with transfer arrangements which were extremely efficient. Cases checked in at the airport and not seen again until they were delivered to our cabin. Similarly, on disembarkation, left outside our cabin and reclaimed at UK airport.Flights on Thomas Cook charter were very uncomfortable as there was virtually no legroom for a 8-9 hour flight. Very bad for tall people and worse if, as in my case, you get a large person next to you! A couple of people on our return flight became unwell through being so cramped. P & O should not use charter flights like this which are not designed for long-haul. Balcony cabin was roomy. Bathroom with shower over a small bath. Beds were a bit hard but we got used to them. In queen configuration we got two single duvets, would have preferred one large duvet. Decor rather plain but okay. Showergel supplied but no shampoo or conditioner supplied. Even 3 star hotels do this P & O !!! Only 2 pieces of soap in two weeks. No robes supplied. Ship decor overall was pleasant and we did not find it difficult to get around. Lovely wrap around teak promenade deck with space to walk and relax. Dining - Meridian. Waiter service was the best we have had. Food was okay but my husband had a few tough steaks and I had tough lamb cutlets. Belvedere Food Court. P & O could learn from Princess on efficient layout. Too far to walk for things like omelettes and pancakes. Food cold when you sit down. Bottlenecks all the time at the drinks.Tables not cleared quickly and staff in there seemed unenthusiastic and unsmiling. Excellent English Breakfast. Afternoon teas served between 4 & 5 other ships serve these too early generally. Entertainment - Palladium. A couple of good shows but some were not so good. Not much atmosphere in the casino but perhaps this is a British thing.Good piano recitals in the Crows Nest.Good atmosphere in the pub. Overall - On a child free ship I missed having all age groups on board as the younger people add a buzz to a ship.We also prefer a mix of nationalities as this adds to the interest. It was a lovely holiday but not the best ship we have been on. More 4* than 4*+. Many people said they would not fly out to a P & O ship again because of the cramped conditions on the plane. They will lose custom if they continue with this as it stays in your mind when you