Our fourth Cunard cruise twice on the Queen Mary 2 and twice on Queen Victoria, on this trip although the ship had been refurbished,and new carpets etc, however, this is where the novelty ends

As soon as you embark , one feels this is a money grabbing machine , new carpets are fine, but the TV is so small , you cant see any writings displayed on screen, the beds are very soft and spongy , the pillows are not feathered, no coffee /tea kettle in cabin although plenty of food in the Lido part , at the Britannia the starter portions are so tiny , you well need 3 helping of bread roles to be satisfied, main courses are OK , just ok, then its the drink so very overpriced and the wine is incredibly expensive on top you have to pay service charge , for what to open a bottle ?

The first two night after leaving Southampton we had a very rough sail being on the front of the ship we felt it very bad, and being disabled falling 3, 4 times asked at the pursers office 3 times if we can move to an empty cabin just to sleep in for the rough sail, was refused, even when we put it in writing, so it seems they would rather keep a cabin empty then to look after a disabled guest , the e xcursions we took two ,very over priced for what they were, friends we talked to , went privately and paid a quarter of what we were charged, the photos taken were so expensive $25 each we did not bother to purchase, all in all we felt that we are being ripped off , with no hospitality , reminded us of Ryan Air money grabbing without offering value for money , and since being taken over by Carnival , Cunard lost its prestige , DO not bother go with another ship and liner.