Our 6th cruise with RC so we kind of knew what to expect. Before the cruise we had used the RC website to book restaurants, excursions and a "Wine and Dine" package. Not everything worked first time but we got there after several follow up phone calls.
Good points
Embarkation - really quick from car park to stateroom. Well done RC !
After the initial need to get the cabin cleaned it was pretty good.
The voyage was pretty windy and we had a very annoying whistling noise as the door seals had not been fitted correctly which kept us awake one night. The problem was dealt with by the ship's maintenance team.